Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

 View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
“We are deeply frustrated with the ongoing issues we have experienced since moving into the property managed by CHOICES. Despite ......”
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
20th Sep 2023
reviewed by 'Hartley'
“I have always feared Dentists & Estate Agents however since encountering Choices Caterham i now only fear Dentists😩This small team ......”
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   126 to Rent   56
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Images & Videos
Choices Image 1
Choices Branches (view all 9)
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Helen was super nice and super friendly! Very professional and ......”

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Jul 31,2015
Minithumbup
Staff profile picture
Helen
By: 'elen'
Jul 31,2015
1 people found
this helpful
Helen was super nice and super friendly! Very professional and helped me find an apartment asap. I couldn't have done better without her....
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“Esra has been incredibly helpful to me throughout the process ......”

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Jul 30,2015
Minithumbup
By: 'CGlass'
Jul 30,2015
0 people found
this helpful
Esra has been incredibly helpful to me throughout the process of finding my ideal flat. I can be quite difficult to get hold of, but she has done an excellent job of getting me on the phone when necessary and ensuring that I don't miss ...
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“Keyan from Choices was very helpful took me through step ......”

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Jul 30,2015
Minithumbup
By: 'Mr'
Jul 30,2015
0 people found
this helpful
Keyan from Choices was very helpful took me through step by step and answered all questions that I had, even when I came in to the office a lot to ask more questions....
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“Qilliam is very helpful and friendly. He helped me find ......”

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Jul 30,2015
Minithumbup
By: 'barry'
Jul 30,2015
0 people found
this helpful
Qilliam is very helpful and friendly. He helped me find a nice 2 bed place to rent. I really appreciate his help. He was alwys available to pick my call and was really helpful during the referencing l. He helped male it stress free....
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“When buying this property Sasha was very realiable and propmt ......”

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Jul 30,2015
Minithumbup
By: 'Kristina'
Jul 30,2015
0 people found
this helpful
When buying this property Sasha was very realiable and propmt with replying to e-mails and telephone calls, which is important as this can be a very stressful time. She also kept me updated thoughout the process....
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“Sasha was so on the ball with finding me the ......”

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Jul 30,2015
Minithumbup
By: 'Julia'
Jul 30,2015
0 people found
this helpful
Sasha was so on the ball with finding me the perfect flat as an investment.I Would not hesitate to recommend her and will definitely ask sasha and choices to find me a rental investment in the future . She was quick on the phone and ...
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“Very good customer service and very informative in helping me ......”

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Jul 30,2015
Minithumbup
By: 'Mo_ali'
Jul 30,2015
0 people found
this helpful
Very good customer service and very informative in helping me search for a property, i would definately see josh again for advice...
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“Since my first phone call, Matthew has been very helpful ......”

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Jul 30,2015
Minithumbup
By: 'Peter'
Jul 30,2015
0 people found
this helpful
Since my first phone call, Matthew has been very helpful and has gone out of his way to help us get everything finalised. He is very polite, generally on the ball and most important of all he keeps in touch with the customer at all ...
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“Olivia has been fantastic in my families search for a ......”

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Jul 30,2015
Minithumbup
By: 'TD'
Jul 30,2015
0 people found
this helpful
Olivia has been fantastic in my families search for a property to rent. we are extremely picky, yet she still is determined to find us something perfect. It's nice that she doesn't disregard us due to our requirements and I trust she will do everything ...
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“I gave Choices a call and spoke to a young ......”

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Jul 30,2015
Minithumbup
By: 'Tony'
Jul 30,2015
0 people found
this helpful
I gave Choices a call and spoke to a young man called William. He has been splendid to deal with. He has been helpful and very professional throughout. He is well mannered and went out of his way to help me find a place. I ...
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“I have been dealing with William when finding a place ......”

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Jul 30,2015
Minithumbup
By: 'matt'
Jul 30,2015
0 people found
this helpful
I have been dealing with William when finding a place to rent. He is a very professional man. He was friendly and always kept me informed....
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Comment on agent fees
Okay
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“Tabatha manages my two rental properties and mainly deals with ......”

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Jul 30,2015
Minithumbup
By: 'Matt'
Jul 30,2015
0 people found
this helpful
Tabatha manages my two rental properties and mainly deals with the finding a tenant side of things. However if I ever have any queries she is straight on the case and always gets everything sorted in a very timely manner. Should I buy anymore I ...
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“When I was looking for an estate agent to manage ......”

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Jul 30,2015
Minithumbup
By: 'Lorna'
Jul 30,2015
0 people found
this helpful
When I was looking for an estate agent to manage the letting of my property I have several come and see my apartment. Tabatha seemed by far the most passionate and honest. She was very confident that they would let my property and true to ...
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“Olivia is a good girl. She always responds to my ......”

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Jul 30,2015
Minithumbup
By: 'R_B'
Jul 30,2015
0 people found
this helpful
Olivia is a good girl. She always responds to my calls and has been a great help in my property search. I could not be happier with Choices....
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Comment on agent fees
Would rather not pay any at all but hey ho
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“I am very pleased with the services provided by Ms ......”

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Jul 30,2015
Minithumbup
By: 'Tanika'
Jul 30,2015
0 people found
this helpful
I am very pleased with the services provided by Ms Worcester. She is very helpful and informative, I can contact her at anytime with any concerns abd she is on point with addressing this. She is very proactive. Keep up the good work...
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“I have looking for a property to rent in Ourley. ......”

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Jul 30,2015
Minithumbup
By: 'MRSHAH'
Jul 30,2015
0 people found
this helpful
I have looking for a property to rent in Ourley. I come across Choice and Olivia help me. She is a lovely young Lady and I look forwards to meeting her at viewing....
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“William has been very helpful during my search for a ......”

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Jul 29,2015
Minithumbup
By: 'miranda'
Jul 29,2015
0 people found
this helpful
William has been very helpful during my search for a property. I am very pleased with the service he has provided. He has been very helpful and I truly appreciate his time....
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“Sasha has been very helpful trying to find me a ......”

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Jul 29,2015
Minithumbup
By: 'Sabrina'
Jul 29,2015
0 people found
this helpful
Sasha has been very helpful trying to find me a property with my current situation. Me and my partner found a property through choices and straight away liked it and put down the holding deposit. I am very grateful for all her efforts. She is ...
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Comment on agent fees
Fair
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“I am incredibly happy that i met william. He has ......”

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Jul 29,2015
Minithumbup
By: 'maden'
Jul 29,2015
0 people found
this helpful
I am incredibly happy that i met william. He has been a delite. He managed to find me a property that i needed within my price limit. Other agents wouldnt help me but william went above and beyond. Thank you will...
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“Joe was polite and helpful about the property and the ......”

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Jul 29,2015
Minithumbup
By: 'Claudia'
Jul 29,2015
1 people found
this helpful
Joe was polite and helpful about the property and the local area. He called me right away after I left a message on PrimeLocation....
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“Sasha is always polite and well spoken when she calls ......”

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Jul 29,2015
Minithumbup
By: 'Sam'
Jul 29,2015
0 people found
this helpful
Sasha is always polite and well spoken when she calls me on the phone. She is always ringing me about new properties that have come available. She understand my situation and is always there to talk....
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Comment on agent fees
Reasonable
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“Lisa Page was with us for multiple viewings before we ......”

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Jul 29,2015
Minithumbup
By: 'Christine'
Jul 29,2015
0 people found
this helpful
Lisa Page was with us for multiple viewings before we finally found a suitable flat. She was very professional in her manner and explanations of the properties. She was very friendly and eager to help us find a suitable flat within our requirements. I will ...
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Comment on agent fees
We feel they were fairly reasonable and within our budget.
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“Just wanted to say that I am very pleased with ......”

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Jul 29,2015
Minithumbup
By: 'Blerim'
Jul 29,2015
1 people found
this helpful
Just wanted to say that I am very pleased with the service I receive form the agent of choices in south croydon . She's been very helpful and very understanding ... She explained every thing that I needed to know in details and I was very happy . ...
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“At Choices all the staff are very helpful and try ......”

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Jul 29,2015
Minithumbup
By: 'Oibob13'
Jul 29,2015
0 people found
this helpful
At Choices all the staff are very helpful and try to find a property to suit your best income and always keep in contact And would recommend to anyone who is looking to let go buy a property or even sell...
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“Since i met nicola to sale my house as i ......”

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Jul 29,2015
Minithumbup
Staff profile picture
Nicola
By: 'rocco'
Jul 29,2015
1 people found
this helpful
Since i met nicola to sale my house as i was renting it out for the past 12:years with choices i think they have turned a corner with this person and i need to mention yasmin,tabitha and stephanie as well. I have had my ...
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Comment on agent fees
I got full asking price and it sold very quickly so i cant complain really.its still alot of money to pay out but if it went on any longer to sell i would probably ask for a reduction in the fee to stay with them.
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“I found Choices to be the most proactive and professional ......”

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Jul 29,2015
Minithumbup
By: 'Landlord'
Jul 29,2015
1 people found
this helpful
I found Choices to be the most proactive and professional of the letting agents that I contacted. We planned to let the house as a whole, but in the end decided to let it as seven separate rooms. Choices were very flexible and fair in ...
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“I was incredibly happy to see Jamie achieve full asking ......”

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Jul 29,2015
Minithumbup
By: 'Tom'
Jul 29,2015
0 people found
this helpful
I was incredibly happy to see Jamie achieve full asking price and to do so in a short time. I would recommend him to anybody. He showed great company knowledge and helped me with everything....
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Comment on agent fees
I thought the fees are realistic to the standard of service that Jamie provided
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“I found Choices to be one of the only Estate ......”

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Jul 29,2015
Minithumbup
By: 'Mr'
Jul 29,2015
0 people found
this helpful
I found Choices to be one of the only Estate Agents to contact me about relevant houses to rent, was greeted by a very positive person called Keyan was very impressed with his knowledge of the current market, he found me a property in the ...
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“I am incredibly impressed with how quick Holly was at ......”

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Jul 29,2015
Minithumbup
By: 'Joe'
Jul 29,2015
0 people found
this helpful
I am incredibly impressed with how quick Holly was at finding me and my friends a flat to rent! We looked for ages before we approached Choices, but we wished we had spoken to Holly sooner. I am grateful and wish Holly all the best ...
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“I have been looking for a property to rent for ......”

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Jul 29,2015
Minithumbup
By: 'MrDouglas'
Jul 29,2015
0 people found
this helpful
I have been looking for a property to rent for a while now. Olivia has been a great help and is constantly finding time to keep me up to date with new property she has on her books. I am very impressed with her so ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

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