Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

 View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
“We are deeply frustrated with the ongoing issues we have experienced since moving into the property managed by CHOICES. Despite ......”
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
20th Sep 2023
reviewed by 'Hartley'
“I have always feared Dentists & Estate Agents however since encountering Choices Caterham i now only fear Dentists😩This small team ......”
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   126 to Rent   56
View more properties
Images & Videos
Choices Image 1
Choices Branches (view all 9)
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Words cannot describe how lucky we were to work with ......”

Share on :
Aug 13,2015
Minithumbup
By: 'Paula'
Aug 13,2015
0 people found
this helpful
Words cannot describe how lucky we were to work with Michael Harris. I would highly recommend him to everyone. We were having a very hard time finding the right property for our needs, Michael promissed to follow up, did just that, found us the right ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Matthew has excellent customer service skills and very easy to ......”

Share on :
Aug 13,2015
Minithumbup
By: 'Joanne'
Aug 13,2015
0 people found
this helpful
Matthew has excellent customer service skills and very easy to talk to. I found him diligent and he would phone promptly when he said he would. I felt that he was very genuine and really wanted to help in my quest to find a property. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Holly was really good finding me somewhere to live, I ......”

Share on :
Aug 13,2015
Minithumbup
By: 'Billy'
Aug 13,2015
0 people found
this helpful
Holly was really good finding me somewhere to live, I needed somewhere quick and she was quick to! Thanks Holly I am really happy with my flat!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have let our property via Choices for about 10 years ......”

Share on :
Aug 12,2015
Minithumbup
Staff profile picture
Nicola
By: 'Chris'
Aug 12,2015
0 people found
this helpful
We have let our property via Choices for about 10 years in which time they have given excellent service. Always informing us of any developments and getting suitable tenants throughout that period. Thanks Nicola and the letting team...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Moved into the property last month. Asheley has been really ......”

Share on :
Aug 12,2015
Minithumbup
By: 'frankie'
Aug 12,2015
0 people found
this helpful
Moved into the property last month. Asheley has been really helpful with my move in. She's always on hand to call or email. Thank you for your help...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Choices help me find a place to rent and really ......”

Share on :
Aug 12,2015
Minithumbup
By: 'james'
Aug 12,2015
0 people found
this helpful
Choices help me find a place to rent and really appreciate there help. Will has be professional throughout and has been a star. He is a credit to choices. I will be recommending my friends and family to choices as the service has been great....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Esme Hinton was truly a huge help. Thank you for ......”

Share on :
Aug 12,2015
Minithumbup
By: 'Pantelis'
Aug 12,2015
0 people found
this helpful
Esme Hinton was truly a huge help. Thank you for helping me out with referencing and payments. esme did everything look easy....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I could not be happier with Choice. They are only ......”

Share on :
Aug 12,2015
Minithumbup
By: 'Harsha'
Aug 12,2015
0 people found
this helpful
I could not be happier with Choice. They are only agent who keeps me updated and stays in contact. I deal with Olivia from the Coulsdon branch and she is always happy and cheery person....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Wanted to write a review about Matthew Fay from the ......”

Share on :
Aug 12,2015
Minithumbup
By: 'Sophie'
Aug 12,2015
0 people found
this helpful
Wanted to write a review about Matthew Fay from the caterham branch of choices. I have always found him very helpful and friendly. He regularly kept in contact with me and is very positive and helpful. I have been searching for a property for quite ...
read full review
Comment on agent fees
Did not use choices in the end but knowing about their fees etc found it to be reasonable price in same region as most letting agents
Comments (0) Report abuse Print review
Was this helpful? Yes

“Asheley was helpful and friendly from the beginning. She registered ......”

Share on :
Aug 11,2015
Minithumbup
By: 'Siena'
Aug 11,2015
0 people found
this helpful
Asheley was helpful and friendly from the beginning. She registered my details and then found me a property within a week. I relocated from another area so it was important to for me to trust someone else's judgement as I took this property without viewing ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have had a wonderful experience with Choices, only agent ......”

Share on :
Aug 11,2015
Minithumbup
By: 'Sam'
Aug 11,2015
0 people found
this helpful
I have had a wonderful experience with Choices, only agent to respond to my enquiry I spoke to Keyan ask me relevant questions and sounded interested in helping me....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“This sent has helped me and my friend relocate close ......”

Share on :
Aug 11,2015
Minithumbup
By: 'Carkarakis'
Aug 11,2015
0 people found
this helpful
This sent has helped me and my friend relocate close to the London area. She is very friendly and one of the many reasons why we decided to go for the property. I am looking forwards to moving in and having less of a commute ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Helen Helped organise my move out of the property and ......”

Share on :
Aug 11,2015
Minithumbup
Staff profile picture
Helen
By: 'John'
Aug 11,2015
0 people found
this helpful
Helen Helped organise my move out of the property and was very efficient and let me know all details that i needed to sort out before leaving....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Andrew was great to work with he has made sure ......”

Share on :
Aug 11,2015
Minithumbup
By: 'Lauren'
Aug 11,2015
0 people found
this helpful
Andrew was great to work with he has made sure the whole process has been seamless! He's been on the end of the phone answering all of my questions and I couldn't be happier with my new home....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Phillipa was really welcoming, casual and open which was great! ......”

Share on :
Aug 11,2015
Minithumbup
By: 'Gabi'
Aug 11,2015
0 people found
this helpful
Phillipa was really welcoming, casual and open which was great! Apart from the tiny hiccup not finding how to enter into the property yard :) (we did eventually) she was really knowledgeable and chatty. She showed me round the property at my own pace and helped ...
read full review
Comment on agent fees
Could be cheaper but could also be worse
Comments (0) Report abuse Print review
Was this helpful? Yes

“Keyan was exactly what I needed in a estate agent ......”

Share on :
Aug 11,2015
Minithumbup
By: 'Jess'
Aug 11,2015
0 people found
this helpful
Keyan was exactly what I needed in a estate agent informative, knowledgable and worked fast. Was a bit worried about the referencing but he reassured me I would be fine, great experience with Choices....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“tom was excellent in dealing with the paper work and ......”

Share on :
Aug 11,2015
Minithumbup
By: 'Mohammed.'
Aug 11,2015
0 people found
this helpful
tom was excellent in dealing with the paper work and finishing everything smoothly , i have had experience with other letting agents and im must say tom and choices are one of the best so far....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Olivia in Coulsdon office called Caterham office and arrange a ......”

Share on :
Aug 11,2015
Minithumbup
By: 'Les'
Aug 11,2015
0 people found
this helpful
Olivia in Coulsdon office called Caterham office and arrange a viewing with Matt Faye at the property and was very helpful. Matt met us as arranged on time and showed us around. We followed on with a number of telephone calls with questions which Matt ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Olivia has been very helpful during our property searches. She ......”

Share on :
Aug 10,2015
Minithumbup
By: 'ZH'
Aug 10,2015
0 people found
this helpful
Olivia has been very helpful during our property searches. She is polite, friendly and professional and for that reason I am happy to leave her a review....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Reece was extremely helpful, enthusiastic and friendly. Anything he didn't ......”

Share on :
Aug 10,2015
Minithumbup
By: 'Reece'
Aug 10,2015
1 people found
this helpful
Reece was extremely helpful, enthusiastic and friendly. Anything he didn't know about the area, he would quickly ask and find out for me to give an accurate answer, and, in spite of it being the end of the day and having lots to do, he ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Holly is lovely she is so helpful and understanding when ......”

Share on :
Aug 10,2015
Minithumbup
By: 'Megan'
Aug 10,2015
0 people found
this helpful
Holly is lovely she is so helpful and understanding when we veiwes the house she was honest and answered all our questions. We would like to be updated more on what happens next....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Holly has been brilliant and so supportive. The veiwing she ......”

Share on :
Aug 10,2015
Minithumbup
By: 'Conor'
Aug 10,2015
0 people found
this helpful
Holly has been brilliant and so supportive. The veiwing she was brilliant and positivd but we would of liked to keep being updated on the process....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I would just like to say what excellence service you (......”

Share on :
Aug 10,2015
Minithumbup
Staff profile picture
Nicola
By: 'Tracey'
Aug 10,2015
0 people found
this helpful
I would just like to say what excellence service you (Matthew) and Nicola provided for me when I urgently requiring a tenant for my property and within two weeks you found someone,I am very grateful to you both,I look forward to doing business ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“They understood our needs and they showed us the right ......”

Share on :
Aug 10,2015
Minithumbup
By: 'stef'
Aug 10,2015
0 people found
this helpful
They understood our needs and they showed us the right house. Also in the reference renewal they found the right solution....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Moving house can be very stressful at the best of ......”

Share on :
Aug 10,2015
Minithumbup
By: 'Barker'
Aug 10,2015
0 people found
this helpful
Moving house can be very stressful at the best of times. But Olivia has made sure that the process has been as smooth and as simple as possible. She always remains professional and is a delight to do business with....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Esme proved to be very helpful and fast in answering ......”

Share on :
Aug 10,2015
Minithumbup
By: 'Armin'
Aug 10,2015
0 people found
this helpful
Esme proved to be very helpful and fast in answering to my queries and questions. She seems very knowledgeable and I will be happy to recommend her further....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Esme was very friendly and approachable. Even though I didn't ......”

Share on :
Aug 10,2015
Minithumbup
By: 'Sherry'
Aug 10,2015
0 people found
this helpful
Esme was very friendly and approachable. Even though I didn't do the viewing myself (a friend of mine did it on my behalf), the friend said that Esme really showed her professionalism and enthusiasm. Esme was also quick with her correspondence and provided me with ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“When I first met Darren he came across first class ......”

Share on :
Aug 10,2015
Minithumbup
By: 'Peter'
Aug 10,2015
1 people found
this helpful
When I first met Darren he came across first class from startclearly yish even though he knew I was having a bit of a bit of a bad time with the break up of my marriage he came across really wdll and didn't rush me ...
read full review
Comment on agent fees
House just gone o. The market
Comments (0) Report abuse Print review
Was this helpful? Yes

“Polite and diligentPositive and informativeKind and reassuring.Had good knowledge ......”

Share on :
Aug 10,2015
Minithumbup
By: 'N'
Aug 10,2015
0 people found
this helpful
Polite and diligent Positive and informative Kind and reassuring. Had good knowledge of the property and the area - knew where things like the shops were. Very professional....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Seem was a great help when we were looking at ......”

Share on :
Aug 07,2015
Minithumbup
By: 'Corrie'
Aug 07,2015
0 people found
this helpful
Seem was a great help when we were looking at this property. She put up with non stop phone calls all day with various questions and went out of her way to make sure we could all view the property at different points during the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices

Regional Awards won by Choices

Individual Branch Awards



Get in touch with

Choices

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn