Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

 View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
“We are deeply frustrated with the ongoing issues we have experienced since moving into the property managed by CHOICES. Despite ......”
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
20th Sep 2023
reviewed by 'Hartley'
“I have always feared Dentists & Estate Agents however since encountering Choices Caterham i now only fear Dentists😩This small team ......”
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   126 to Rent   56
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Images & Videos
Choices Image 1
Choices Branches (view all 9)
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Choices are by far the most helpful agency that I ......”

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Aug 17,2015
Minithumbup
By: 'Ivory'
Aug 17,2015
0 people found
this helpful
Choices are by far the most helpful agency that I have come across during my search. I ended up finding a property with different agent, however, if I find myself looking again in the future Choices will be the first people that I go to! ...
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“I have been looking for a rental property for me ......”

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Aug 17,2015
Minithumbup
By: 'Claire'
Aug 17,2015
0 people found
this helpful
I have been looking for a rental property for me and my family for quite a while so I was so relived when holly showed me the perfect property in the perfect location. I am thankful that Holly kept me up to date with all ...
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“Nicola was great to deal with. From our first viewing ......”

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Aug 17,2015
Minithumbup
Staff profile picture
Nicola
By: 'Ali'
Aug 17,2015
0 people found
this helpful
Nicola was great to deal with. From our first viewing to the negotiation stages she was always supportive and quick to reply to any queries we may have had. Nicola has a very approachable manner which made us feel at ease and we would recommend ...
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“Excellent clientele, Ms Worcester was to the point & ensured that ......”

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Aug 17,2015
Minithumbup
By: 'Alyssa'
Aug 17,2015
0 people found
this helpful
Excellent clientele, Ms Worcester was to the point & ensured that information was detailed. I would recommend Charlotte to be your agent, as she made the process very smoothly. I did not have to wait for long periods as am a working person. Things were to ...
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“I felt my needs were met and the agent sort ......”

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Aug 16,2015
Minithumbup
Staff profile picture
Nicola
By: 'Yassin'
Aug 16,2015
0 people found
this helpful
I felt my needs were met and the agent sort my needs quickly. Flat was viewed on the same day....
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“Max went universe and beyon his allocated time to wait ......”

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Aug 15,2015
Minithumbup
By: 'Donna'
Aug 15,2015
0 people found
this helpful
Max went universe and beyon his allocated time to wait for us and even in the rain I feel an upbraid in position or wages would be in order as not to loose a precious employee would be in order Donna Mayers collis...
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Comment on agent fees
Souls be lower to match other estimates
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“Met originally with Tom on the Thursday for another property ......”

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Aug 15,2015
Minithumbup
By: 'Kiaran'
Aug 15,2015
1 people found
this helpful
Met originally with Tom on the Thursday for another property that unfortunately did not meet my needs. Taking this on board Tom recommended another property that we went to see immediately. I liked it, by the Friday we had sorted references and credit checks and ...
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“The specific agent who I dealt with was very helpful ......”

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Aug 15,2015
Minithumbup
By: 'Rspoon'
Aug 15,2015
0 people found
this helpful
The specific agent who I dealt with was very helpful and prompt at answering most of my queries. Other agents did not always have knowledge on the property I was buying but I was normally able to speak to Sasha who resolved my questions quickly ...
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“Holly was so helpful! I was not in the country ......”

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Aug 15,2015
Minithumbup
By: 'Linda'
Aug 15,2015
0 people found
this helpful
Holly was so helpful! I was not in the country to view the property so she described it to me the best she could, I was so impressed with her that I decided to take the property! I have now viewed the property and I ...
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“Max has an excellent customer service skills, during my surch ......”

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Aug 14,2015
Minithumbup
By: 'Elena'
Aug 14,2015
0 people found
this helpful
Max has an excellent customer service skills, during my surch for a property he was the most helpful agent I came across . He would always work the viewings hours around mine, because I'm quite busy with my job., which was very important to me. Maxx ...
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“I am very happy with how Olivia has helped us ......”

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Aug 14,2015
Minithumbup
By: 'JWilliamson'
Aug 14,2015
0 people found
this helpful
I am very happy with how Olivia has helped us with our property search. She has been consistent in giving us updates and calling us to see how we are getting on. I am very pleased with her service....
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“I choose to contact Choices after a friend successfully let ......”

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Aug 14,2015
Minithumbup
By: 'Skelton'
Aug 14,2015
1 people found
this helpful
I choose to contact Choices after a friend successfully let a property through them in a close by road so it just made sense. Tabatha was quick and on the ball when it came to getting prospective tenants round to view and I was always ...
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“George is a customer friendly , smart and polite agent. I ......”

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Aug 14,2015
Minithumbup
By: 'REMI'
Aug 14,2015
1 people found
this helpful
George is a customer friendly , smart and polite agent. I was particularly impressed by the way he attended to me during the viewing of the above property. He is so full of courtesy, very attentive to all my questions and gave answers to them, where ...
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Comment on agent fees
The agent fee for reference is reasonable .
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“Very pleasent Sales Negoiator with a really nice manner.Highly ......”

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Aug 14,2015
Minithumbup
By: 'Max'
Aug 14,2015
0 people found
this helpful
Very pleasent Sales Negoiator with a really nice manner. Highly reccomend him to anyone....
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“Very helpful.Capable to fullfill our need in same day.......”

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Aug 14,2015
Minithumbup
By: 'Hugo'
Aug 14,2015
1 people found
this helpful
Very helpful. Capable to fullfill our need in same day. It was a smooth project and enjoyable moving. Strongly recommend Choices and their team....
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“Excellent service from the Crawley branch. From the viewing to ......”

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Aug 14,2015
Minithumbup
By: 'Karen'
Aug 14,2015
1 people found
this helpful
Excellent service from the Crawley branch. From the viewing to completion it was seamless. Good communication from my agent, kept me up to speed throughout the process. Great service!...
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“I am very happy with how Olivia has handled my ......”

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Aug 14,2015
Minithumbup
By: 'Michelle'
Aug 14,2015
0 people found
this helpful
I am very happy with how Olivia has handled my search for a property. She was very pleasant attentive and professional on our viewing and I would definitely be happy for her to rent out my property for me. Great lady, 5 stars!...
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“Since June 2015, I have been looking for a four bedroom ......”

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Aug 13,2015
Minithumbup
By: 'A'
Aug 13,2015
0 people found
this helpful
Since June 2015, I have been looking for a four bedroom house for my family in Croydon area. I have been living in this area since 2010 and I love Croydon. I was searching for houses online and came across Zoopla, gumtree etc. I also contacted various ...
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“To start with I was hesitant in allowing Choices to ......”

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Aug 13,2015
Minithumbup
By: 'Murphy999'
Aug 13,2015
0 people found
this helpful
To start with I was hesitant in allowing Choices to market my property having been a very loyal customer to another agent, but when my property was left empty for a few weeks I was left with little choice but to look around and seeing ...
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Comment on agent fees
Choices are more than my usual agent, but it was all fair when it came down to their quality of work.
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“Tabatha approached me because my property has been left in ......”

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Aug 13,2015
Minithumbup
By: 'Mrs'
Aug 13,2015
0 people found
this helpful
Tabatha approached me because my property has been left in another local agents care for a few weeks without any real activity. I assumed this was because larger properties are just not what people were looking to rent. Since our original meeting Tabatha has bought ...
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Comment on agent fees
The fee's are fair in comparison to other agents - would be nice if everyone was cheaper!
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“Tabatha was one of the only agents to stay in ......”

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Aug 13,2015
Minithumbup
By: 'Betsy'
Aug 13,2015
0 people found
this helpful
Tabatha was one of the only agents to stay in touch with me and really listened to my requirements and I am still looking but instead of making me feel like a real fuss pot she appears to understand what it is I am looking ...
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Comment on agent fees
Tabatha has spoken with me about the fee's and I think they seem very reasonable.
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“I have a received a very professional and as well ......”

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Aug 13,2015
Minithumbup
By: 'GLENDA'
Aug 13,2015
0 people found
this helpful
I have a received a very professional and as well a friendly personal service and from Stephenie and Choices team. They listened and understood my requirements and because of that I didn't know feel harassed or pressured. I would recommend using their services to friends ...
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“Sasha helped me with comparable prices when buying to ensuring ......”

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Aug 13,2015
Minithumbup
By: 'Jamie'
Aug 13,2015
0 people found
this helpful
Sasha helped me with comparable prices when buying to ensuring the offer I made was going to work for my needs she's one in a million, what an asset to choices!!...
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“Excellent service from the phone to face to face. Met ......”

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Aug 13,2015
Minithumbup
By: 'No'
Aug 13,2015
0 people found
this helpful
Excellent service from the phone to face to face. Met all the property requirements that I had put forward and made sure I was happy with end result. Made a tedious process quite easy....
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“William has been very helpful during my search fpr a ......”

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Aug 13,2015
Minithumbup
By: 'Kenny'
Aug 13,2015
0 people found
this helpful
William has been very helpful during my search fpr a property. We gave a call to choices and spoke to william. Frm then on he has gone the extra mile for us.giving us a call everytime a new property came on until we found ...
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“During our recent purchase of a 2 bedroom house, we dealt ......”

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Aug 13,2015
Minithumbup
By: 'MJ'
Aug 13,2015
1 people found
this helpful
During our recent purchase of a 2 bedroom house, we dealt with Stephen Yorke at Choices who was very professional in dealings, negotiated a good deal for us. In general Choices team were very prompt in their responses....
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“Absolutely delighted with the service provided by Hollie McKenzie at ......”

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Aug 13,2015
Minithumbup
By: 'Marianna'
Aug 13,2015
0 people found
this helpful
Absolutely delighted with the service provided by Hollie McKenzie at Choices. She is highly professional, good and helpful. I received responses very quickly. She is an extremely knowledgeable. It was a pleasure working with Hollie....
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“William has been a great help. He has been friendly ......”

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Aug 13,2015
Minithumbup
By: 'Mohammed'
Aug 13,2015
0 people found
this helpful
William has been a great help. He has been friendly and professional thoughout. He is a very reliable person who had answers to all our queries with he property....
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“Sasha helped me with the purchase of my first home, ......”

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Aug 13,2015
Minithumbup
By: 'Lucy'
Aug 13,2015
0 people found
this helpful
Sasha helped me with the purchase of my first home, I appreciated all of her time and help she is alway so happy when we speak making her an absolute please to have dealt with. Thank You....
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“Stephanie has been very helpful and informative throughout from the ......”

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Aug 13,2015
Minithumbup
By: 'Mr'
Aug 13,2015
0 people found
this helpful
Stephanie has been very helpful and informative throughout from the initial viewing of the property, offer being accepted and kicking off the sales process. I have just started the process from having my offer accepted and so far I am impressed with the service provided ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:06 AM 12/05/2016 by Andrew Higham

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