Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

 View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
“We are deeply frustrated with the ongoing issues we have experienced since moving into the property managed by CHOICES. Despite ......”
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
20th Sep 2023
reviewed by 'Hartley'
“I have always feared Dentists & Estate Agents however since encountering Choices Caterham i now only fear Dentists😩This small team ......”
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   126 to Rent   56
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Images & Videos
Choices Image 1
Choices Branches (view all 9)
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Rebecca has been great from start to finish. She has ......”

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Oct 22,2015
Minithumbup
By: 'Karl'
Oct 22,2015
1 people found
this helpful
Rebecca has been great from start to finish. She has dealt with any queries promptly and been a good communicator when we had a few issues with our property. The service we've received has been outstanding and I will be recommending Choices to friends and ...
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“Elena has been very prompt in setting up viewings and ......”

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Oct 22,2015
Minithumbup
By: 'Bernie'
Oct 22,2015
0 people found
this helpful
Elena has been very prompt in setting up viewings and also gave a good listening ear to tenant requirements. She has also been very accommodating....
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“Esra is a professional person. Over the phone well spotted ......”

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Oct 21,2015
Minithumbup
By: 'Liliya'
Oct 21,2015
0 people found
this helpful
Esra is a professional person. Over the phone well spotted our requirement and offered viewing. Thank you very much, its much appreciated....
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Esra is a professional person. Over the phone well spotted our requirement and offered viewing . Thank you very much its much appreciated.
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“Sasha was great from start to finish.Nothing was too ......”

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Oct 19,2015
Minithumbup
By: 'Anthony'
Oct 19,2015
0 people found
this helpful
Sasha was great from start to finish. Nothing was too much trouble for her or the team. And no matter when I called or how often everyone were always so polite. Have recommended and will continue to do so. Thank you Sasha and all at ...
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“I am impressed by the professionalism of Katie and how ......”

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Oct 17,2015
Minithumbup
By: 'mr'
Oct 17,2015
0 people found
this helpful
I am impressed by the professionalism of Katie and how she swiftly dealt with letting my property out within days. She communicated everything very clearly and always happy to answer any questions or offer help....
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Comment on agent fees
I am happy with the fees.
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“Esme was very helpful with arranging the viewing of the ......”

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Oct 17,2015
Minithumbup
By: 'Cait'
Oct 17,2015
0 people found
this helpful
Esme was very helpful with arranging the viewing of the property and all the subsequent paperwork. She was avaliable whenever I needed information and all paperwork was dealt with quickly. Very happy with the service and I'm sure it will continue to be excellent....
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“Olivia from Choices has helped me and my family find ......”

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Oct 16,2015
Minithumbup
By: 'Mike'
Oct 16,2015
0 people found
this helpful
Olivia from Choices has helped me and my family find a property to rent. She was very proactive in getting everything agreed with the Landlord. I am happy with my experience and will use Choices again....
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Comment on agent fees
Choices fees seem to be online with other agencies in the area.
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“very kind and professional , she helped us in all our ......”

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Oct 16,2015
Minithumbup
By: 'amazing'
Oct 16,2015
0 people found
this helpful
very kind and professional , she helped us in all our questions. amazing comunication . she helped us to find the perfect property .... customer very satisfied. many thanks...
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“Esme introduced me to the property while viewing another. After ......”

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Oct 16,2015
Minithumbup
By: 'Chris'
Oct 16,2015
0 people found
this helpful
Esme introduced me to the property while viewing another. After stating that the first was too small for my needs. She contacted a colleague and arranged the other viewing for the same day. Esme was helpful throughout the referencing process....
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“Nicola is extremely helpful and very responsive. She is Great ......”

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Oct 16,2015
Minithumbup
Staff profile picture
Nicola
By: 'Victoria'
Oct 16,2015
1 people found
this helpful
Nicola is extremely helpful and very responsive. She is Great agent to have managing our building and is very easy to talk to....
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“Having recently made contact with Choices we booked to view ......”

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Oct 16,2015
Minithumbup
By: 'Judy'
Oct 16,2015
0 people found
this helpful
Having recently made contact with Choices we booked to view several flats. Our first experience of a viewing with Choices was in the company of Andrew who we found to be personable and kindly, polite and in no hurry to rush us. He made helpful ...
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“From the moment we enquired about the property to the ......”

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Oct 15,2015
Minithumbup
By: 'Tony'
Oct 15,2015
0 people found
this helpful
From the moment we enquired about the property to the day we moved in this young man has been excellent in every department, from advising us of the landlords requirements, to ensuring that our questions were answered promptly and fully. I have rarely come across ...
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“I very satisfied with services which it carried.I think ......”

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Oct 15,2015
Minithumbup
By: 'Piotr'
Oct 15,2015
0 people found
this helpful
I very satisfied with services which it carried. I think Esra Kose is highly recommended as a real estate agent. It is very helpful....
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“I would like to write very positive review for Joe ......”

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Oct 15,2015
Minithumbup
By: 'Kristyna'
Oct 15,2015
1 people found
this helpful
I would like to write very positive review for Joe Johnson as I had a pleasure to deal with him today in regards to arrange a viewing on a property I would like to rent. Joe was very helpful and professional on the phone and ...
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“The communication that I have experianced whilst dealing with Sasha ......”

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Oct 15,2015
Minithumbup
By: 'Errol'
Oct 15,2015
0 people found
this helpful
The communication that I have experianced whilst dealing with Sasha is second to none, I have just come back to the property market after a year or so and she not only remembers me but I feel as though she understands me and always has ...
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“Helen contacted me in relation to a flat that had ......”

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Oct 15,2015
Minithumbup
Staff profile picture
Helen
By: 'Jes'
Oct 15,2015
1 people found
this helpful
Helen contacted me in relation to a flat that had been advertised by another agent for a period of 42 days, I agreed to let Choices have the opportunity to let the property and she met with me, was very professional and let the flat within 4 ...
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Comment on agent fees
Helen was happy to agreea let only fee which was very competitive
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“I found Esra to be helpful when trying to find ......”

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Oct 15,2015
Minithumbup
By: 'Nick'
Oct 15,2015
0 people found
this helpful
I found Esra to be helpful when trying to find a property in an area I was not too familiar with....
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“Esra is professional and courteous in her dealings. She's informative ......”

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Oct 14,2015
Minithumbup
By: 'R.'
Oct 14,2015
0 people found
this helpful
Esra is professional and courteous in her dealings. She's informative and helpful by meeting my requirements.Esra is positive and excellent at communications....
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“Tavares has been honest regarding the rental value of my ......”

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Oct 14,2015
Minithumbup
By: 'Richard'
Oct 14,2015
0 people found
this helpful
Tavares has been honest regarding the rental value of my house and just as honest regarding the time scale of it being let. The tenants have all been of a high quality and the ones we have chosen to go ahead with are exactly what ...
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“Mihaela has been very helpful to look for the right ......”

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Oct 09,2015
Minithumbup
By: 'Simon'
Oct 09,2015
0 people found
this helpful
Mihaela has been very helpful to look for the right property according to our needs. Whenever she showed us a property she was very courteous and considerate. If the property was not quite right she would adjust whitout hesitation the search demand, and show us ...
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“I have been very pleased with the help and guidance ......”

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Oct 08,2015
Minithumbup
By: 'Jeff'
Oct 08,2015
0 people found
this helpful
I have been very pleased with the help and guidance Sasha has provided, having not had a flying start with Choices she really did turn it around for me! With out a doubt she is an asset to the company and someone who made me ...
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“Nicola was an absolute godsend. I have very poor dealing ......”

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Oct 08,2015
Minithumbup
Staff profile picture
Nicola
By: 'Lolfinners'
Oct 08,2015
1 people found
this helpful
Nicola was an absolute godsend. I have very poor dealing with certain people in the letting a team and due to this was going to take the sale of my property elsewhere. I gave Nicola a shot at selling the property and so glad I ...
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“Katy is the best agent I met. She is so ......”

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Oct 08,2015
Minithumbup
By: 'Jolanta'
Oct 08,2015
0 people found
this helpful
Katy is the best agent I met. She is so helpfull and very kind. Though I stressed her sometimes she was very patient and kind....
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“He was very friendly, polite and professional. We liked the ......”

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Oct 08,2015
Minithumbup
By: 'Sorina'
Oct 08,2015
0 people found
this helpful
He was very friendly, polite and professional. We liked the house, it's very beautiful but we also been influenced by Michael 's relaxed selling sqills.°Å¸â€˜Â...
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“I'm really pleased to have my faith put back in ......”

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Oct 08,2015
Minithumbup
By: 'N'
Oct 08,2015
0 people found
this helpful
I'm really pleased to have my faith put back in estate agents. After years of often thinking I've been treated shoddily by agents I was lucky enough to have Choices, namely Katie Rest and Michael Harris, help me rent out my property. Really professional service. ...
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“Katie really went above and beyond to ensure that we ......”

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Oct 08,2015
Minithumbup
By: 'Rutendo'
Oct 08,2015
0 people found
this helpful
Katie really went above and beyond to ensure that we got our property. She made what was difficult at times, quite easy. From the initial stage of viewing the property to the final process of receiving the keys; I honestly cannot fault her efforts. She ...
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“Sasha was available whenever we needed her with helpful advice. ......”

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Oct 07,2015
Minithumbup
By: 'Claudia'
Oct 07,2015
0 people found
this helpful
Sasha was available whenever we needed her with helpful advice. The whole process is completely transparent. We bought our property quickly and easily. Just fantastic service thank you....
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“Troublefree property purchase overseen by a very helpful, understanding and ......”

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Oct 07,2015
Minithumbup
By: 'Evan'
Oct 07,2015
0 people found
this helpful
Troublefree property purchase overseen by a very helpful, understanding and professional team, Sasha and Isabella in particular. Very grateful for a stress free, swift and pleasant transaction - thank you! Highly recommended....
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“Ashleigh she is very friendly , very good on time , accurate , ......”

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Oct 07,2015
Minithumbup
By: 'Ashleigh'
Oct 07,2015
2 people found
this helpful
Ashleigh she is very friendly , very good on time , accurate , I'm very pleased , I would like to recommend Ashleigh ,and I wish the best for her, We met Ashleigh at the property for the first time ,we will never forget her lovely warm welcoming Well ...
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Comment on agent fees
The fees is ok when u compared with other agent's
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“This is my second experience with Choices Estate Agents. Once ......”

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Oct 07,2015
Minithumbup
By: 'Nina'
Oct 07,2015
0 people found
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This is my second experience with Choices Estate Agents. Once again very impressed by their dynamic and focused approach to sales. Sasha Carruthers was impeccable in her professional and encouraging approach to the sale of my property. I am delighted for the second time to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

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