Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Images & Videos

“I have been a landlady with Choices for the past 8 ......”

Share on :
Nov 11,2015
Minithumbup
Nicola
By: 'Aleteia'
Nov 11,2015
2 people found
this helpful
I have been a landlady with Choices for the past 8 and half years. I have recently decided to sell my house and have been referred to Nicola. She has been extremely helpful guiding me through the process and helping me find a suitable buyer. The ...
read full review
Was this helpful? Yes

“Tabatha is a breath of fresh air when it comes ......”

Share on :
Nov 11,2015
Minithumbup
By: 'Woodward'
Nov 11,2015
0 people found
this helpful
Tabatha is a breath of fresh air when it comes to estate agents. She is keen to get things sorted and always does what she promises. I have felt so confident when letting my house with her and have already recommended to friends....
read full review
Was this helpful? Yes

“Joe has been extremely helpful with first hand knowledge of ......”

Share on :
Nov 11,2015
Minithumbup
By: 'W.Young'
Nov 11,2015
1 people found
this helpful
Joe has been extremely helpful with first hand knowledge of his market. His pleasant manner makes him easy to deal with and he has been in frequent contact but not in an intrusive way....
read full review
Was this helpful? Yes

“I must say I am very honest and str8 forward ......”

Share on :
Nov 09,2015
Minithumbup
By: 'Rayon'
Nov 09,2015
0 people found
this helpful
I must say I am very honest and str8 forward person, the girls and guy at the agency help me out a lot epically Chanade who was back to back making sure everything was ok and that my referencing was ok as well, I had ...
read full review
Was this helpful? Yes

“Matthew has been a great help in getting our properties ......”

Share on :
Nov 07,2015
Minithumbup
By: 'Steve'
Nov 07,2015
0 people found
this helpful
Matthew has been a great help in getting our properties occupied in a very short period of time. He is a very professional, helpful and friendly agent to work with. I would recommend him and his agency....
read full review
Comment on agent fees
We would always like to pay less fees
Was this helpful? Yes

“the experience was good, and the staff were very nice ......”

Share on :
Nov 06,2015
Minithumbup
By: 'Jainaba'
Nov 06,2015
2 people found
this helpful
the experience was good, and the staff were very nice and helpful, they give me all the information and guide me from the start to the end, just to said a big thank you to Phillipa and Darren....
read full review
Was this helpful? Yes

“She was extremely helpful in finding a suitable property for ......”

Share on :
Nov 06,2015
Minithumbup
Nicola
By: 'Hannah'
Nov 06,2015
0 people found
this helpful
She was extremely helpful in finding a suitable property for us to rent. Very easy to talk to and very helpful with everything we needed....
read full review
Was this helpful? Yes

“Esme was very helpful, always chasing me and ensuring that ......”

Share on :
Nov 06,2015
Minithumbup
By: 'Andreanna'
Nov 06,2015
0 people found
this helpful
Esme was very helpful, always chasing me and ensuring that I sent through the correct infomration in a timley matter. I would reccomend her to anyone!...
read full review
Comment on agent fees
The fees were very high compared with other agencies I have used before: ‚£160 for admin and ‚£90 refrencing fee and ‚£95 to exit the contract.
Was this helpful? Yes

“George was so polite and helpful with my property search. ......”

Share on :
Nov 06,2015
Minithumbup
By: 'James'
Nov 06,2015
1 people found
this helpful
George was so polite and helpful with my property search. I've got a a few ones up this week for I'm sure he will find the right one for me...
read full review
Was this helpful? Yes

“Ashley has been very attentive and available to answer all ......”

Share on :
Nov 05,2015
Minithumbup
By: 'Zaya'
Nov 05,2015
0 people found
this helpful
Ashley has been very attentive and available to answer all my questions. She is professional and confident, I appreciated that. Besides, one day, she stayed almost 1 hour after the agency closing hour so that I could come to the agency and make the deposit payment ...
read full review
Was this helpful? Yes

“Tabatha made sure everything went smoothly bar having to sign ......”

Share on :
Nov 05,2015
Minithumbup
By: 'Kirsty'
Nov 05,2015
0 people found
this helpful
Tabatha made sure everything went smoothly bar having to sign a few things the whole process was run by Tabatha. She confirms conversations by email to give you reassurance about what is going on. Very happy....
read full review
Was this helpful? Yes

“Initially I had heard some bad things about Choices, however ......”

Share on :
Nov 05,2015
Minithumbup
By: 'Peters'
Nov 05,2015
0 people found
this helpful
Initially I had heard some bad things about Choices, however after weeks of persistence and an empty property I decided to give Tabatha the benefit of the doubt that Choices were a good company. I am so glad, they had the property let within 48 hours ...
read full review
Was this helpful? Yes

“I'm becoming a tenant of a flat and I have ......”

Share on :
Nov 05,2015
Minithumbup
By: 'A'
Nov 05,2015
0 people found
this helpful
I'm becoming a tenant of a flat and I have been in contact with Esme through this process. She has always been easy to contact, helpful and answering quickly which is really convenient. My only negative comment is not directed to her but more in ...
read full review
Was this helpful? Yes

“The service I received from Joshua Mitchell was outstanding from ......”

Share on :
Nov 05,2015
Minithumbup
By: 'Emily'
Nov 05,2015
0 people found
this helpful
The service I received from Joshua Mitchell was outstanding from I when called the Coulsdon branch he was very friendly and welcoming matched me to the perfect property. I feel he hypnotised me with his eyes to take the property....
read full review
Was this helpful? Yes

“Nicola was always very professional and punctual in her dealings ......”

Share on :
Nov 05,2015
Minithumbup
Nicola
By: 'Melinda'
Nov 05,2015
0 people found
this helpful
Nicola was always very professional and punctual in her dealings with me. I really felt she had a personal interest in letting my property for me. Her advice was accurate and given in a clear manner....
read full review
Was this helpful? Yes

“An excellent service was provided by Josh Mitchell. He made ......”

Share on :
Nov 05,2015
Minithumbup
By: 'Shannon'
Nov 05,2015
0 people found
this helpful
An excellent service was provided by Josh Mitchell. He made sure we got the exact property we was looking for and was a lovely gentleman. I will be recommending his service to others. Thank you Josh!...
read full review
Was this helpful? Yes

“Dealt with my letting quickly. Although sometimes requested the same ......”

Share on :
Nov 04,2015
Minithumbup
By: 'Nick'
Nov 04,2015
0 people found
this helpful
Dealt with my letting quickly. Although sometimes requested the same documents to be send twice and did have to chase for a receipt of my holding deposit. But was still a simple process to secure the property....
read full review
Was this helpful? Yes

“When I first met darren I have to say I ......”

Share on :
Nov 04,2015
Minithumbup
By: 'Stephanie'
Nov 04,2015
2 people found
this helpful
When I first met darren I have to say I was very wary as I dont trust estate agents due to havimg issues with others before however, he has gained our trust and I would highly recommended him and steven to sell your home. They ...
read full review
Comment on agent fees
The fees were worth it, that doesn't mean a discount would be refused :-)
Was this helpful? Yes

“At the outset Chester understood my requirements very well. He ......”

Share on :
Nov 04,2015
Minithumbup
By: 'A'
Nov 04,2015
0 people found
this helpful
At the outset Chester understood my requirements very well. He was extremely professional and dealt all my queries responsibly. I found him accessible, polite and a clever guy. My best wishes are with him. Thank you very much Chester....
read full review
Was this helpful? Yes

“Chanade was proactive in our search for a property to ......”

Share on :
Nov 04,2015
Minithumbup
By: 'Vivienne'
Nov 04,2015
0 people found
this helpful
Chanade was proactive in our search for a property to rent. She kept in contact and when meeting to view property she arived early and was well informed about the property....
read full review
Comment on agent fees
I felt the fees were far too high for the services offered as if the fees were broken down into what services were paid for i believe that a large amount of thet fee is profit.
Was this helpful? Yes

“We had looked with many agents for the right house ......”

Share on :
Nov 03,2015
Minithumbup
By: 'Vikram'
Nov 03,2015
0 people found
this helpful
We had looked with many agents for the right house in Croydon and were let down many times by the others. Will Donker really went out of his way to secure the property for us referencing quickly, doing contracts and having the house ready when ...
read full review
Was this helpful? Yes

“On first meeting Darren said he would be honest with ......”

Share on :
Nov 03,2015
Minithumbup
By: 'David'
Nov 03,2015
2 people found
this helpful
On first meeting Darren said he would be honest with us throughout and would work for us, the sellers, rather than just trying to get a sale where it would have suited the buyers more than us. He then proved this to us when we ...
read full review
Comment on agent fees
The fees were not the cheapest we were offered bit were literally worth the money as our agents actually put in a shift to do what they are paid to do rather then just sitting back and waiting for the house to sell itself.
Was this helpful? Yes

“Sasha was a star not only in helping me find ......”

Share on :
Nov 03,2015
Minithumbup
By: 'Pujan'
Nov 03,2015
0 people found
this helpful
Sasha was a star not only in helping me find but in helping my sister find also, we plan to buy several properties as a family and will be asking her to help us with each and every one, Sasha is always so happy and ...
read full review
Was this helpful? Yes

“It was a fair experience, the person I was relating ......”

Share on :
Nov 03,2015
Minithumbup
By: 'Ric'
Nov 03,2015
0 people found
this helpful
It was a fair experience, the person I was relating to was always polite and quick answering to all my doubts....
read full review
Was this helpful? Yes

“Syd was very helpful when finding me potential properties and ......”

Share on :
Nov 02,2015
Minithumbup
By: 'Greg'
Nov 02,2015
0 people found
this helpful
Syd was very helpful when finding me potential properties and gave me many choices all across the Brighton and hove area. He then sorted out the details for the property we decided on and got everything done quickly and in the easiest way for us...
read full review
Comment on agent fees
Very reasonable and straightforward
Was this helpful? Yes

“Esra was absolutely amazing. She listened to everything I was ......”

Share on :
Nov 01,2015
Minithumbup
By: 'Kate'
Nov 01,2015
0 people found
this helpful
Esra was absolutely amazing. She listened to everything I was requiring and made me feel comfortable. She also made the process smooth and easy for me to understand all the terms and conditions. I would highly recommend her and Choices to all my friends and ...
read full review
Was this helpful? Yes

“On speaking with Sasha, she was very friendly, enthusiastic, and ......”

Share on :
Oct 31,2015
Minithumbup
By: 'Shan'
Oct 31,2015
0 people found
this helpful
On speaking with Sasha, she was very friendly, enthusiastic, and helpful. She arranged for me to view the property, the following day. Sasha was professionally dressed, and was very knowledgeable about the property. She has a great aura about her. She made the whole process ...
read full review
Was this helpful? Yes

“The staff at Choices are very persuasive and are always ......”

Share on :
Oct 30,2015
Minithumbup
By: 'Mercy'
Oct 30,2015
0 people found
this helpful
The staff at Choices are very persuasive and are always ready to help, especially the staff that helped me. They are happy with all your decisions and go to any length to make sure you are making the right choice concerning your housing situation. The ...
read full review
Was this helpful? Yes

“Nicola was so helpful, nothing was to much trouble, I ......”

Share on :
Oct 29,2015
Minithumbup
Nicola
By: 'Julie'
Oct 29,2015
1 people found
this helpful
Nicola was so helpful, nothing was to much trouble, I would highly recommend her to family and friends, and will call on her when I need to purchase my next property....
read full review
Was this helpful? Yes

“I have been most impressed by Tabatha and her team ......”

Share on :
Oct 29,2015
Minithumbup
By: 'Jan'
Oct 29,2015
0 people found
this helpful
I have been most impressed by Tabatha and her team of staff, they are all very friendly and seem like they really want to help at all times. I am very happy with the service....
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices

Regional Awards won by Choices

Individual Branch Awards



Get in touch with

Choices