Chase Evans
4.2/5, 877 reviews
76% recommended
85% lettings valuation accuracy
83% lettings fee satisfaction
Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market. show more Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market.
Estate Agents London, Properties To Buy and Rent in London - Chase Evans

Latest Reviews

 View all Reviews 877
4th Dec 2024
reviewed by 'Arjunkrishna'
“Stayed in a beautiful property managed by chase evans for 3 years. Never had any issues and our stay was very ......”
27th Nov 2024
reviewed by 'Yumna'
“Chase Evans have been professional, responsive and very supportive in helping me find a flat. There were some issues that ......”
24th Oct 2024
reviewed by 'Jacinta K'
“Chase Evans has been managing my property in Canary Wharf now for over 10 years. They have been very good, both ......”
18th Oct 2024
reviewed by 'Angel Sun'
“Aurora Li from Chase Evans Property Management as my property manager works very well and show her diligent to her ......”
15th Oct 2024
reviewed by 'Rittika'
“Amazing and very swift response by Murat Colak from the East Property Management team...”
17th Sep 2024
reviewed by 'Kirsten'
“Great experience having Chase Evans as my lettings agent the past 3 years. Property manager Chanelle Da-Silva was responsive to maintenance ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 85% 83% £270 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 17 498 170 6 0 12 1 74 24
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Chase Evans Branches (view all 7)
Canary Wharf, E14
City & Aldgate, E1
Docklands, E14
Elephant & Castle, SE1
Greenwich, SE10
Head Office, SE1
Pan Peninsula, E14

“DO NOT USE CHASE EVANS. They are THE worst company ......”

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Mar 29,2012
Minithumbdown
By: 'EM'
Mar 29,2012
9 people found
this helpful
DO NOT USE CHASE EVANS. They are THE worst company I have EVER come accross. I cannot relay my anger and frustration for this useless and incompetent company. They are all over you like a rash when you are signing up, but once you are ...
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What agent could do to change your mind?
In order to retain or promote new tenants chase Evans seriously needs to change its ways. They need to return emails, return phonecalls and generally be a bit more pleaseant and helpfull.
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“Unprofessional and irresponsive.Please do not use Chase Evans because ......”

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Mar 28,2012
Minithumbdown
By: 'Thaayho'
Mar 28,2012
7 people found
this helpful
Unprofessional and irresponsive.Please do not use Chase Evans because you will loose your deposit and more money,they have a plan from the begginning not to return whatever amount of deposit you have with them.Please stay away from them if you can.I ...
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“Chase Evans are terrible. At first you will feel that ......”

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Mar 23,2012
Minithumbdown
By: 'SOI'
Mar 23,2012
7 people found
this helpful
Chase Evans are terrible. At first you will feel that they are inept, but I genuinely feel that they know exactly what they are doing in an attempt to rip you off, and over charge you at any possible time. Moving in was a joke. ...
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“From the very beginning Chase Evans has been a really ......”

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Mar 22,2012
Minithumbdown
By: 'Disappointment'
Mar 22,2012
4 people found
this helpful
From the very beginning Chase Evans has been a really crap company. I really really wish that I could have read the reviews here and on google before dealing with them. They were quite happy to take my money when I found the flat that ...
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What agent could do to change your mind?
Better customer service Fair pricing
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“!!! Watch out for this guys, very economical sense of honesty!! ......”

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Mar 06,2012
Minithumbdown
By: 'GNAUS'
Mar 06,2012
5 people found
this helpful
!!! Watch out for this guys, very economical sense of honesty!! I would not even take a free property from them. DO NOT RENT THROUGH THE WORST AGENCY I HAVE DEALT WITH IN MY LIFE...
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What agent could do to change your mind?
Learn about ethics!! Ruthless customer cheating will make you go burst - hopefully soon
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“Booked an appointment to have a viewing and they hadn't ......”

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Feb 21,2012
Minithumbdown
By: 'Gargamel'
Feb 21,2012
8 people found
this helpful
Booked an appointment to have a viewing and they hadn't they keys to access the property. Rescheduled the appointment for a different day and guess what they hadn't they keys to access the property once again. So i went to the property twice but actually ...
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“I am really regretting using Chase Evans. I've had the ......”

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Feb 16,2012
Minithumbdown
By: 'Amy'
Feb 16,2012
6 people found
this helpful
I am really regretting using Chase Evans. I've had the same experience as everyone else here, no responses, nothing works in the flat, it never gets fixed, you waste hours of your life trying to get them to do the simplest aspects of their job. ...
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“Went to see a property in Barking. Agent arrived 20 minutes ......”

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Jan 24,2012
Minithumbdown
By: 'Very'
Jan 24,2012
11 people found
this helpful
Went to see a property in Barking. Agent arrived 20 minutes late. Saw one place that was in a real dirty mess. Ok, not the agents fault, but I would wonder how these people rent these places if the check are so rigourous for tenants. Saw ...
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What agent could do to change your mind?
Been honest and more professional
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“Wish I had researched Chase Evans before using them. The ......”

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Jan 14,2012
Minithumbdown
By: 'KH'
Jan 14,2012
6 people found
this helpful
Wish I had researched Chase Evans before using them. The letting negotiator was not interested in anything else but get the lease signed even though the apartment was in a fair state. Once this was completed we were referred to the maintenance manager who had ...
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“Incredibly slow follow up, emails and calls not returned, questions ......”

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Sep 05,2011
Minithumbdown
By: 'Expat76'
Sep 05,2011
5 people found
this helpful
Incredibly slow follow up, emails and calls not returned, questions not being answered. It took over one week to get initial feedback. In general the woman I was dealing with was lazy, incompetent and always "in a meeting" or "on the phone". I have lodged ...
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What agent could do to change your mind?
Calls & emails need to be returned. Waiting over 1 week to get feedback is completely unacceptable.
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“I'm using Chase Evans for a second property I own ......”

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Aug 23,2011
Minithumbup
By: 'Safira'
Aug 23,2011
0 people found
this helpful
I'm using Chase Evans for a second property I own in central London, have received an excellent service from them compared to the previous agent Knight Frank....
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“They had 9 properties on their website in Barking - we ......”

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Aug 13,2011
Minithumbdown
By: 'tracy'
Aug 13,2011
5 people found
this helpful
They had 9 properties on their website in Barking - we asked to view them but they were all unavailable. They then added a further 5 properties the following week, but again these were not available to view. They have now added another two - still not ...
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“AVOID LIKE THE PLAGUE! I've moved to a one bedroom ......”

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Aug 11,2011
Minithumbdown
By: 'Denise'
Aug 11,2011
4 people found
this helpful
AVOID LIKE THE PLAGUE! I've moved to a one bedroom flat in may 2011, which had a serious water leak issue that ruined he whole bathroom& part of the carpet and the wall in the bedroom adjacent to it. They were supposed to fix everything before ...
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“I'm quite suprised at what I've been Reading, I've been ......”

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Aug 08,2011
Minithumbup
By: 'Jenny890'
Aug 08,2011
0 people found
this helpful
I'm quite suprised at what I've been Reading, I've been a tenant with Chase Evans for almost two years, I have received an excellent service. They have been taking care of us, maintenance problems are dealt with fast and efficent. The renewal process was very ...
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By: vivi
Jun 05, 2013
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I believe you must work for chase evans. Shame on you for lying here ...

“I thought i had give them a chance since they ......”

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Jul 06,2011
Minithumbdown
By: 'Jones'
Jul 06,2011
6 people found
this helpful
I thought i had give them a chance since they have what was required, however, they entice you with paying a fee of 250 before giving your request to the landlord which is non refundable if your references etc fail (but is deducted towards the rent). ...
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“Absolutely rubbish agency.Just before we renewed our tenancy, they ......”

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Jun 03,2011
Minithumbdown
By: 'Isle'
Jun 03,2011
6 people found
this helpful
Absolutely rubbish agency. Just before we renewed our tenancy, they tried repeatedly to kick us out by arranging viewings after viewings even though it was made clear by us that we intended to stay on and our landlord doesn't actually want the hassle of getting ...
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“I wish I had seen this site before using Chase ......”

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May 10,2011
Minithumbdown
By: 'g'
May 10,2011
6 people found
this helpful
I wish I had seen this site before using Chase Evans. What a joke of a company. They have broken so many requirements in our rental agreement. They also don't come back to you at all. It is an absolute joke. Busy taking them to ...
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“Absolutely terrible agency, we plan on leaving our current flat ......”

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May 09,2011
Minithumbdown
By: 'Waterloo'
May 09,2011
6 people found
this helpful
Absolutely terrible agency, we plan on leaving our current flat as soon as possible. We have had so many maintenance issues since moving into the flat and not only is it impossible to get hold of anybody from maintenance, once you do, they are very ...
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“This was my first experience of dealing with Chase Evans, ......”

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Mar 17,2011
Minithumbup
By: 'HappyLL'
Mar 17,2011
0 people found
this helpful
This was my first experience of dealing with Chase Evans, and, I have to say, their service has been faultless. Their initial appraisal was accurate and knowledgeable, their marketing effective and their administration thorough. My apartment has been let very quickly and at a higher ...
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“My husband and I own a large converted apartment in ......”

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Mar 14,2011
Minithumbdown
By: 'Disgusted'
Mar 14,2011
5 people found
this helpful
My husband and I own a large converted apartment in a listed building in Royal Victoria Docks. We live overseas and Chase Evans was instructed to find good suitable tenants with excellent references. CE have been negligent in getting the tenants we specifically specified and ...
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“They are horrible, unnecessarily increasing the rental value of Barking ......”

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Jan 08,2011
Minithumbdown
By: 'damo'
Jan 08,2011
4 people found
this helpful
They are horrible, unnecessarily increasing the rental value of Barking central properties where as some of the properties in barking central are cheaper by the other estate agent. All the rooms in barking central are small compared to some other new development in block flats ...
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“Really horrible service, never return the calls, no maintenance at ......”

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Nov 14,2010
Minithumbdown
By: 'Xero'
Nov 14,2010
6 people found
this helpful
Really horrible service, never return the calls, no maintenance at all and never pay your deposit back at the end of your term. Would never ever recommend to anybody....
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By: damo
Jan 08, 2011
View all comments (1)
My advice is inform this to trading standards they will make them straight here is the link http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4018045 ...

“The haven't given back my deposit after a month and ......”

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Oct 26,2010
Minithumbdown
By: 'dan1967'
Oct 26,2010
5 people found
this helpful
The haven't given back my deposit after a month and half and after being disappointingly rude to me the say I can't get it back because they have to use it for damages I had noticed and informed them about. They are so kind to ...
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“Dear landlords, not surprised you are happy with Chase Evans ......”

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Oct 12,2010
Minithumbdown
By: 'Symmetry'
Oct 12,2010
5 people found
this helpful
Dear landlords, not surprised you are happy with Chase Evans as the tenants only experience all the consequences of agent's cheating behaviour. I am a current tenant of 1 bed on the Isle of Dogs and I extremely unhappy with my agent, they charged me ...
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“Spent 2 years in a 2 bed property let by Chase Evans. ......”

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Jul 30,2010
Minithumbdown
By: 'Jonty'
Jul 30,2010
7 people found
this helpful
Spent 2 years in a 2 bed property let by Chase Evans. Was told the flat came with a parking space when it didn't. Had to chase them to get one sorted. When my 1st housemate moved out, and another friend moved in they seemed completely incapable ...
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“The underling staff are very helpful & do their best to ......”

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Jul 28,2010
Minithumbdown
By: 'Bruce'
Jul 28,2010
6 people found
this helpful
The underling staff are very helpful & do their best to accommodate you. But unscrupulous behaviour happens at Director level. I purchased my rental property over 3 years ago. My solicitor told me that Chase were jeopardising the purchase because they refused to give any information about ...
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“I've been a caustomer of Chase Evans for almost 3 years ......”

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Jul 13,2010
Minithumbup
By: 'Fui'
Jul 13,2010
0 people found
this helpful
I've been a caustomer of Chase Evans for almost 3 years and my 2-bed property has been let by them for the entire period. I get paid on time and I find the charges very reasonable. The staff are friendly and I've never had a problem ...
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“I instructed Chase Evans to let my apartment in Canary ......”

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Jul 12,2010
Minithumbup
By: 'SDSLL'
Jul 12,2010
0 people found
this helpful
I instructed Chase Evans to let my apartment in Canary Wharf and was pleasantly surprised to find a trustworthy estate agency to deal with. Their marketing was very good, staff were all professional and helpful and they found me a fantastic tenant who has been ...
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“I found Chase Evans to run a very personable and ......”

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Jul 12,2010
Minithumbup
By: 'Tim'
Jul 12,2010
0 people found
this helpful
I found Chase Evans to run a very personable and proffesional way to searching for an exquisite appartment within the Docklands Area. The Agent Chris listened and took note of my requirements for an appartment I was looking for and provided me with a number ...
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“One of the most useless agencies I have ever used ......”

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Jun 03,2010
Minithumbdown
By: 'countryman'
Jun 03,2010
6 people found
this helpful
One of the most useless agencies I have ever used in 15 years of living in London. Nothing gets done, ever. Paid the wrong rate of rent for 6 months and they didn't notice. Most employees struggle with English in its written form....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Chase Evans

Regional Awards won by Chase Evans

Individual Branch Awards

London, SE1

London, SE10

London, E14



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