Chase Evans
4.2/5, 870 reviews
76% recommended
84% lettings valuation accuracy
83% lettings fee satisfaction
Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market. show more Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market.
Estate Agents London, Properties To Buy and Rent in London - Chase Evans

Latest Reviews

 View all Reviews 870
30th Aug 2024
reviewed by 'J.'
“Chanelle Da-Silva is a responsible as well as efficient staff....”
30th Aug 2024
reviewed by 'sean'
“Noel Ng serves as my property manager, she works diligently and responsibly, evidenced by her ability on resolving issues effectively ......”
29th Aug 2024
reviewed by 'K'
“Camille was knowledgeable and guided me every step of the way...”
21st Aug 2024
reviewed by 'Hosum Cheung'
“They helped me find a wonderful place to move to and the process, when compared to my experience with other ......”
16th Jul 2024
reviewed by 'Wenshan'
“Having Aurora Li from Chase Evans Property Management as my agent has been a great experience. His professionalism and dedication ......”
21st Jun 2024
reviewed by 'Vivian'
“Very reliable and efficient Agent. Enjoyed the consistent high quality services....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 84% 83% £270 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 17 495 169 6 0 12 1 73 24
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Chase Evans Branches (view all 7)
Canary Wharf, E14
City & Aldgate, E1
Docklands, E14
Elephant & Castle, SE1
Greenwich, SE10
Head Office, SE1
Pan Peninsula, E14

“Went to see a property in Barking. Agent arrived 20 minutes ......”

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Jan 24,2012
Minithumbdown
By: 'Very'
Jan 24,2012
11 people found
this helpful
Went to see a property in Barking. Agent arrived 20 minutes late. Saw one place that was in a real dirty mess. Ok, not the agents fault, but I would wonder how these people rent these places if the check are so rigourous for tenants. Saw ...
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What agent could do to change your mind?
Been honest and more professional
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“Wish I had researched Chase Evans before using them. The ......”

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Jan 14,2012
Minithumbdown
By: 'KH'
Jan 14,2012
6 people found
this helpful
Wish I had researched Chase Evans before using them. The letting negotiator was not interested in anything else but get the lease signed even though the apartment was in a fair state. Once this was completed we were referred to the maintenance manager who had ...
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“Incredibly slow follow up, emails and calls not returned, questions ......”

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Sep 05,2011
Minithumbdown
By: 'Expat76'
Sep 05,2011
5 people found
this helpful
Incredibly slow follow up, emails and calls not returned, questions not being answered. It took over one week to get initial feedback. In general the woman I was dealing with was lazy, incompetent and always "in a meeting" or "on the phone". I have lodged ...
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What agent could do to change your mind?
Calls & emails need to be returned. Waiting over 1 week to get feedback is completely unacceptable.
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“I'm using Chase Evans for a second property I own ......”

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Aug 23,2011
Minithumbup
By: 'Safira'
Aug 23,2011
0 people found
this helpful
I'm using Chase Evans for a second property I own in central London, have received an excellent service from them compared to the previous agent Knight Frank....
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“They had 9 properties on their website in Barking - we ......”

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Aug 13,2011
Minithumbdown
By: 'tracy'
Aug 13,2011
5 people found
this helpful
They had 9 properties on their website in Barking - we asked to view them but they were all unavailable. They then added a further 5 properties the following week, but again these were not available to view. They have now added another two - still not ...
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“AVOID LIKE THE PLAGUE! I've moved to a one bedroom ......”

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Aug 11,2011
Minithumbdown
By: 'Denise'
Aug 11,2011
4 people found
this helpful
AVOID LIKE THE PLAGUE! I've moved to a one bedroom flat in may 2011, which had a serious water leak issue that ruined he whole bathroom& part of the carpet and the wall in the bedroom adjacent to it. They were supposed to fix everything before ...
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“I'm quite suprised at what I've been Reading, I've been ......”

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Aug 08,2011
Minithumbup
By: 'Jenny890'
Aug 08,2011
0 people found
this helpful
I'm quite suprised at what I've been Reading, I've been a tenant with Chase Evans for almost two years, I have received an excellent service. They have been taking care of us, maintenance problems are dealt with fast and efficent. The renewal process was very ...
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By: vivi
Jun 05, 2013
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I believe you must work for chase evans. Shame on you for lying here ...

“I thought i had give them a chance since they ......”

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Jul 06,2011
Minithumbdown
By: 'Jones'
Jul 06,2011
6 people found
this helpful
I thought i had give them a chance since they have what was required, however, they entice you with paying a fee of 250 before giving your request to the landlord which is non refundable if your references etc fail (but is deducted towards the rent). ...
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“Absolutely rubbish agency.Just before we renewed our tenancy, they ......”

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Jun 03,2011
Minithumbdown
By: 'Isle'
Jun 03,2011
6 people found
this helpful
Absolutely rubbish agency. Just before we renewed our tenancy, they tried repeatedly to kick us out by arranging viewings after viewings even though it was made clear by us that we intended to stay on and our landlord doesn't actually want the hassle of getting ...
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“I wish I had seen this site before using Chase ......”

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May 10,2011
Minithumbdown
By: 'g'
May 10,2011
6 people found
this helpful
I wish I had seen this site before using Chase Evans. What a joke of a company. They have broken so many requirements in our rental agreement. They also don't come back to you at all. It is an absolute joke. Busy taking them to ...
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“Absolutely terrible agency, we plan on leaving our current flat ......”

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May 09,2011
Minithumbdown
By: 'Waterloo'
May 09,2011
6 people found
this helpful
Absolutely terrible agency, we plan on leaving our current flat as soon as possible. We have had so many maintenance issues since moving into the flat and not only is it impossible to get hold of anybody from maintenance, once you do, they are very ...
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“This was my first experience of dealing with Chase Evans, ......”

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Mar 17,2011
Minithumbup
By: 'HappyLL'
Mar 17,2011
0 people found
this helpful
This was my first experience of dealing with Chase Evans, and, I have to say, their service has been faultless. Their initial appraisal was accurate and knowledgeable, their marketing effective and their administration thorough. My apartment has been let very quickly and at a higher ...
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“My husband and I own a large converted apartment in ......”

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Mar 14,2011
Minithumbdown
By: 'Disgusted'
Mar 14,2011
5 people found
this helpful
My husband and I own a large converted apartment in a listed building in Royal Victoria Docks. We live overseas and Chase Evans was instructed to find good suitable tenants with excellent references. CE have been negligent in getting the tenants we specifically specified and ...
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“They are horrible, unnecessarily increasing the rental value of Barking ......”

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Jan 08,2011
Minithumbdown
By: 'damo'
Jan 08,2011
4 people found
this helpful
They are horrible, unnecessarily increasing the rental value of Barking central properties where as some of the properties in barking central are cheaper by the other estate agent. All the rooms in barking central are small compared to some other new development in block flats ...
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“Really horrible service, never return the calls, no maintenance at ......”

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Nov 14,2010
Minithumbdown
By: 'Xero'
Nov 14,2010
6 people found
this helpful
Really horrible service, never return the calls, no maintenance at all and never pay your deposit back at the end of your term. Would never ever recommend to anybody....
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By: damo
Jan 08, 2011
View all comments (1)
My advice is inform this to trading standards they will make them straight here is the link http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4018045 ...

“The haven't given back my deposit after a month and ......”

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Oct 26,2010
Minithumbdown
By: 'dan1967'
Oct 26,2010
5 people found
this helpful
The haven't given back my deposit after a month and half and after being disappointingly rude to me the say I can't get it back because they have to use it for damages I had noticed and informed them about. They are so kind to ...
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“Dear landlords, not surprised you are happy with Chase Evans ......”

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Oct 12,2010
Minithumbdown
By: 'Symmetry'
Oct 12,2010
5 people found
this helpful
Dear landlords, not surprised you are happy with Chase Evans as the tenants only experience all the consequences of agent's cheating behaviour. I am a current tenant of 1 bed on the Isle of Dogs and I extremely unhappy with my agent, they charged me ...
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“Spent 2 years in a 2 bed property let by Chase Evans. ......”

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Jul 30,2010
Minithumbdown
By: 'Jonty'
Jul 30,2010
7 people found
this helpful
Spent 2 years in a 2 bed property let by Chase Evans. Was told the flat came with a parking space when it didn't. Had to chase them to get one sorted. When my 1st housemate moved out, and another friend moved in they seemed completely incapable ...
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“The underling staff are very helpful & do their best to ......”

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Jul 28,2010
Minithumbdown
By: 'Bruce'
Jul 28,2010
6 people found
this helpful
The underling staff are very helpful & do their best to accommodate you. But unscrupulous behaviour happens at Director level. I purchased my rental property over 3 years ago. My solicitor told me that Chase were jeopardising the purchase because they refused to give any information about ...
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“I've been a caustomer of Chase Evans for almost 3 years ......”

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Jul 13,2010
Minithumbup
By: 'Fui'
Jul 13,2010
0 people found
this helpful
I've been a caustomer of Chase Evans for almost 3 years and my 2-bed property has been let by them for the entire period. I get paid on time and I find the charges very reasonable. The staff are friendly and I've never had a problem ...
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“I instructed Chase Evans to let my apartment in Canary ......”

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Jul 12,2010
Minithumbup
By: 'SDSLL'
Jul 12,2010
0 people found
this helpful
I instructed Chase Evans to let my apartment in Canary Wharf and was pleasantly surprised to find a trustworthy estate agency to deal with. Their marketing was very good, staff were all professional and helpful and they found me a fantastic tenant who has been ...
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“I found Chase Evans to run a very personable and ......”

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Jul 12,2010
Minithumbup
By: 'Tim'
Jul 12,2010
0 people found
this helpful
I found Chase Evans to run a very personable and proffesional way to searching for an exquisite appartment within the Docklands Area. The Agent Chris listened and took note of my requirements for an appartment I was looking for and provided me with a number ...
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“One of the most useless agencies I have ever used ......”

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Jun 03,2010
Minithumbdown
By: 'countryman'
Jun 03,2010
6 people found
this helpful
One of the most useless agencies I have ever used in 15 years of living in London. Nothing gets done, ever. Paid the wrong rate of rent for 6 months and they didn't notice. Most employees struggle with English in its written form....
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“I had to find a place to move into within ......”

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Apr 09,2010
Minithumbup
By: 'Mon'
Apr 09,2010
0 people found
this helpful
I had to find a place to move into within a short space of time and when i called Chase Evans the agent managed to book me in for viewings within 2 days. the agent was polite, honest and extremely helpful. as soon as the landlord ...
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“Agreed a time to view a property. The agent did ......”

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Mar 30,2010
Minithumbdown
By: 'Searching'
Mar 30,2010
6 people found
this helpful
Agreed a time to view a property. The agent did not show up and did not cancel the appointment either. Waited at Bermondsey Station for half an hour in vain....
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“Don't use these agents. I gave them an offer for ......”

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Mar 24,2010
Minithumbdown
By: 'Skip'
Mar 24,2010
6 people found
this helpful
Don't use these agents. I gave them an offer for an apartment, they took a 250 deposit for "taking the apartment off the market", then called me to say that the landlord has agreed to my offer. Just as I was about to send them the ...
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“Absolutley terrible - they really try and screw you over ......”

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Jan 27,2010
Minithumbdown
By: 'tenant1'
Jan 27,2010
6 people found
this helpful
Absolutley terrible - they really try and screw you over when you leave with deposit. They do not return phone calls or emails. Do not use them....
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“Most awfull experience with this agent. Opps they charge hell ......”

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Jan 27,2010
Minithumbdown
By: 'NATHAS'
Jan 27,2010
6 people found
this helpful
Most awfull experience with this agent. Opps they charge hell a lot of money for check in and check out and nothing is transpearent. Most important is when you check out they ensure that u will not get any penny back from your deposit. I ...
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“I can even give the lowest rating possible as they ......”

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Oct 24,2009
Minithumbdown
By: 'has'
Oct 24,2009
7 people found
this helpful
I can even give the lowest rating possible as they are so terrible, never return any phone calls or even reply to you emails. Luck by chance even if you get to speak t o the relevant person, you will get to hear a same ...
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“Never return phone calls or emails, do not carry out ......”

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May 01,2008
Minithumbdown
By: 'Lou'
May 01,2008
6 people found
this helpful
Never return phone calls or emails, do not carry out maintenance work or in fact do anything they should do. They also try and seriously rip you off when you move out!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Chase Evans

Regional Awards won by Chase Evans

Individual Branch Awards

London, SE1

London, SE10

London, E14



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