Chase Evans
4.2/5, 877 reviews
76% recommended
85% lettings valuation accuracy
83% lettings fee satisfaction
Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market. show more Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market.
Estate Agents London, Properties To Buy and Rent in London - Chase Evans

Latest Reviews

 View all Reviews 877
4th Dec 2024
reviewed by 'Arjunkrishna'
“Stayed in a beautiful property managed by chase evans for 3 years. Never had any issues and our stay was very ......”
27th Nov 2024
reviewed by 'Yumna'
“Chase Evans have been professional, responsive and very supportive in helping me find a flat. There were some issues that ......”
24th Oct 2024
reviewed by 'Jacinta K'
“Chase Evans has been managing my property in Canary Wharf now for over 10 years. They have been very good, both ......”
18th Oct 2024
reviewed by 'Angel Sun'
“Aurora Li from Chase Evans Property Management as my property manager works very well and show her diligent to her ......”
15th Oct 2024
reviewed by 'Rittika'
“Amazing and very swift response by Murat Colak from the East Property Management team...”
17th Sep 2024
reviewed by 'Kirsten'
“Great experience having Chase Evans as my lettings agent the past 3 years. Property manager Chanelle Da-Silva was responsive to maintenance ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 85% 83% £270 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 17 498 170 6 0 12 1 74 24
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Chase Evans Branches (view all 7)
Canary Wharf, E14
City & Aldgate, E1
Docklands, E14
Elephant & Castle, SE1
Greenwich, SE10
Head Office, SE1
Pan Peninsula, E14

“AVOID CHASE EVANS AT ALL COST!! I really wish I ......”

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Apr 20,2017
Minithumbdown
By: 'Donttrustchaseevans'
Apr 20,2017
9 people found
this helpful
AVOID CHASE EVANS AT ALL COST!! I really wish I had read and done my research on this estate agency before I took up my tenancy agreement with them. This agency is run by completely uneducated and unqualified people. **Chase Evans were a nightmare to ...
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“We chose Chase Evans for their professionalism and their perfect ......”

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Mar 13,2017
Minithumbup
By: 'Laura'
Mar 13,2017
2 people found
this helpful
We chose Chase Evans for their professionalism and their perfect management. We decided to find our new flat a Saturday and our letting agent Vilmis Ziurlys found straight away the one we wanted. We recommand Vilmis with 5 stars and more ! Thank you again! Laura...
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Comment on agent fees
Good
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“This letting agent is overall one of the worst letting ......”

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Feb 28,2017
Minithumbdown
By: 'Tyler'
Feb 28,2017
7 people found
this helpful
This letting agent is overall one of the worst letting agents I have dealt with while living in London. They are slick and fast until the money comes in and then you can forget it. I was not well informed about costs associated with my ...
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Comment on agent fees
Agent fees are very high here and they push for short leases in order to hit you with expensive contract renewals as many times as possible
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“I will never ever deal with Chase Evans again. There ......”

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Feb 23,2017
Minithumbdown
By: 'Unhappy'
Feb 23,2017
4 people found
this helpful
I will never ever deal with Chase Evans again. There is a strict lack of professionalism and they have no idea how to treat a client. The guy that was helping me was a complete waste of time. He listed a flat that wasn't available ...
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Comment on agent fees
NA
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“First time we used this agent to find us tenants ......”

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Dec 22,2016
Minithumbdown
By: 'George'
Dec 22,2016
6 people found
this helpful
First time we used this agent to find us tenants for a let only. One year later tenants want to go periodic for a few months only. Chase Evans insist they want their relet fee for doing nothing and not only that they want it 12 ...
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Comment on agent fees
Too high for the "service" you get.
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By: Elizabeth
Jan 25, 2017
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I believe that this is standard practice for any agent. I had a let only service from another agent and had the same process (and had them take fees and refund them pro rata) Whilst I also thought they 'did nothing', they did, in fact, find the tenant and then serve them appropriate notice etc and once this was explained I had to concede they also had to earn money for their time. Letting ones property always comes at a cost. I am considering letting my property through this company which is w ...

“Avoid chase evans at all costs, the staff there are ......”

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Nov 25,2016
Minithumbup
By: 'Avoidchaseevans'
Nov 25,2016
5 people found
this helpful
Avoid chase evans at all costs, the staff there are blood sucking cowboys who are just trying to extract as much money as possible very their tenants whilst providing as little assistance as possible. If you have an issues with the flat then expect to ...
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“I would honestly give 0 stars but they aren't letting me ......”

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Nov 09,2016
Minithumbdown
By: 'Shreyans'
Nov 09,2016
6 people found
this helpful
I would honestly give 0 stars but they aren't letting me do that. The most useless bunch of people I've ever dealt with in my life. Vacated the property 2 months ago and I'm still chasing them for my deposit! Nobody at chase even cares about us. ...
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“Chase Evans are utterly incompetent and dishonest -I would give 0 ......”

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Nov 01,2016
Minithumbdown
By: 'LG'
Nov 01,2016
8 people found
this helpful
Chase Evans are utterly incompetent and dishonest -I would give 0 stars if I could. Initially helpful, as soon as I paid a reservation deposit the staff became unresponsive at best, and otherwise rude and disrespectful. I cannot express enough how I regret getting involved with ...
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Comment on agent fees
Fees very high, none of it deserved as they create nothing but hassle, difficulties and obstacles
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“It's our first time renting in London and unfortunately the ......”

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Oct 08,2016
Minithumbdown
By: 'Frustrated'
Oct 08,2016
4 people found
this helpful
It's our first time renting in London and unfortunately the service of the management team has been nothing but poor. Initially we were so grateful for the service we had when obtaining the leasing agreement and moving in with such a fast turnaround. However, it's ...
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“Extremely unhelpful when moving out, providing as little information as ......”

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Sep 08,2016
Minithumbdown
By: 'E'
Sep 08,2016
3 people found
this helpful
Extremely unhelpful when moving out, providing as little information as possible. Requested to speak to a Chase Evans agent regarding various moving out procedures. They informed me that someone would be in touch but failed to say who, and when asked would not respond....
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“They are sucking money and stressing you out every time ......”

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Aug 22,2016
Minithumbdown
By: 'Peter'
Aug 22,2016
3 people found
this helpful
They are sucking money and stressing you out every time you get in contact with them. Avoid them in any possible way. During my whole life I have not experienced such negative emotions which I have experienced during 2 years of tenancy through chase evans. Everything, ...
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What agent could do to change your mind?
Any fees for such services are too high, they should be paying you back money for stressing you out by such a horrible, unethical attitude.
Attached Filesnbsp;
Comment on agent fees
Any fees for such services are too high, they should be paying you back money for stressing you out by such a horrible, unethical attitude.
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“this agency only thought about money. If you are unlucky, ......”

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Jul 27,2016
Minithumbdown
By: 'it'
Jul 27,2016
3 people found
this helpful
this agency only thought about money. If you are unlucky, your boiler damage on Friday or Weekend, they will ask you to shower with cold water over the weekend in order to save their weekend charge of plumber cost. We have a 3 year old kid ...
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“Complete joke of a companyMy flat has mold behind washing ......”

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Jul 18,2016
Minithumbdown
By: 'Nick'
Jul 18,2016
2 people found
this helpful
Complete joke of a company My flat has mold behind washing machine from day one and is not fixed after 3 months Bedroom window stuck and all i get every week is a new property manager that does nothing Lies, never call back, if u ask ...
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Comment on agent fees
Horrible and undeserved
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“Disappointed and totally unprofessional.My offer was accepted in 4 months ......”

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Jun 29,2016
Minithumbdown
By: 'Totally'
Jun 29,2016
5 people found
this helpful
Disappointed and totally unprofessional. My offer was accepted in 4 months before and the agent, Allan from Chase Evans (Canary Wharf), promised that the advertisement was removed from the market. Unfortunately, 1 week before we exchange our contract, Brexit occurs. Due to the financial crisis and housing ...
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What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
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“All the staff from Chase Evans were really helpful when ......”

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Apr 14,2016
Minithumbup
By: 'Elena'
Apr 14,2016
1 people found
this helpful
All the staff from Chase Evans were really helpful when we were looking for a place in London. Reisse Morrison ( who personally helped us) is a person that you can simply count on and trust when it comes to finding a place to live. I ...
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“Totally unethical and unprofessional. After only renting less than a ......”

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Feb 17,2016
Minithumbdown
By: 'Ccc'
Feb 17,2016
5 people found
this helpful
Totally unethical and unprofessional. After only renting less than a month I was told the landlord wanted to sell. I had a constant stream of traffic for about 6 months afterwards and the landlord never did sell during my tenacy. I had initially said I would ...
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What agent could do to change your mind?
Overpriced and unjustifiable
Attached Filesnbsp;
Comment on agent fees
Overpriced and unjustifiable
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By: vetngo
Jul 14, 2016
View all comments (1)
Omg I am in exactly the situation - we were informed that the landlord wanted to sell and then 2 days later they took new tenant to view our flat to rent. Anneka was our property manager as well! We are moving out now but they have just sent us the inventory check out and it looked very unfair. Do you mind sharing a bit more about how to raise the dispute and get your deposit back? Can you please drop me an email at [email protected]. Thanks a lot and very much appreciated your help! ...

“Unprofessional. Continuous change of personnel. Repeated overcharging of repairs. Over ......”

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Jan 28,2016
Minithumbdown
By: 'Disappointed'
Jan 28,2016
5 people found
this helpful
Unprofessional. Continuous change of personnel. Repeated overcharging of repairs. Over promise under deliver. We let Chase Evans manage our flat. They promised me GBP330 per week if we switch to them. At the end we got GBP300. The tenants they found tend to vacate fairly ...
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What agent could do to change your mind?
I'm ok to pay 10% + VAT provided the service is good!
Attached Filesnbsp;
Comment on agent fees
I'm ok to pay 10% + VAT provided the service is good!
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“Erol Hussein was an absolute nightmare to deal with. I ......”

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Nov 17,2015
Minithumbdown
By: 'Barney'
Nov 17,2015
3 people found
this helpful
Erol Hussein was an absolute nightmare to deal with. I have never known one to be so unresponsive to emails or phone calls. It would take well over a few days for him to reply, sometimes even weeks. When we would call, his secretary would ...
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What agent could do to change your mind?
I think one MAJOR thing Erol could have done to improve is be more available to his clients. I understand that it is possible he simply just has too much to do. If this is the case, hire another Contract Renewal Agent to help him out because this standard is unacceptable.
Attached Filesnbsp;
Comment on agent fees
As mentioned above, we were charged for contract modification but the contract was never modified.
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“Shay is a very good staff with friendly service and ......”

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Oct 23,2015
Minithumbup
By: 'Wan'
Oct 23,2015
8 people found
this helpful
Shay is a very good staff with friendly service and thoughtful. I feel quite delightful through the rental process with him....
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“I was pleased to work with Shay. All required information, ......”

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Oct 22,2015
Minithumbup
By: 'Anna'
Oct 22,2015
9 people found
this helpful
I was pleased to work with Shay. All required information, assistance was provided quickly, in the result we have concluded a tenant agreement very fast. Thank you for your job....
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“Property did not come with any of the displayed flat ......”

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Sep 17,2015
Minithumbdown
By: 'Bryan'
Sep 17,2015
5 people found
this helpful
Property did not come with any of the displayed flat furnishings eg kettle, toaster etc. My biggest gripe is that both bathrooms don't have a mirror. Agent or landlord didn't seem to care about rectifying the situation. The property manager rang and told me her ...
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“We saw an advert on Rightmove, went to see the ......”

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Sep 14,2015
Minithumbdown
By: 'S'
Sep 14,2015
8 people found
this helpful
We saw an advert on Rightmove, went to see the flat which they said is used a corporate let( so they can go in between the temporary tenants) , they asked us to pay £250 as a holding deposit even before our offer was accepted, 5 min after ...
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What agent could do to change your mind?
We saw an advert on Rightmove, went to see the flat which they said is used a corporate let( so they can go in between the temporary tenants) , they asked us to pay ‚£250 as a holding deposit even before our offer was accepted, 5 min after we paid the money they called to say the flat was not available, we never saw our money back from them, they never replied to our emails. THEY ADVERTISE GHOST PROPERTIES ON RIGHTMOVE WHICH ARE NOT AVAILABLE IN ORDER TO CASH MONEY
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“Very intelligent agent, so helpful, always smiling and want to ......”

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Sep 02,2015
Minithumbup
By: 'Eimantas'
Sep 02,2015
14 people found
this helpful
Very intelligent agent, so helpful, always smiling and want to find a great property for you as soon as possible! Highly reccomended!...
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“When we first spoke to him, Shay told us about ......”

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Jul 28,2015
Minithumbup
By: 'Alex'
Jul 28,2015
14 people found
this helpful
When we first spoke to him, Shay told us about a new property just about to come on the market that was perfectly suited to our requirements. He organised a viewing the very same day when we called him. He was very friendly and approachable ...
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Comment on agent fees
Moderate fees, in line with the market.
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“The level of service offered by Shay and his colleagues ......”

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Jul 13,2015
Minithumbup
By: 'T'
Jul 13,2015
13 people found
this helpful
The level of service offered by Shay and his colleagues is excellent! We are glad that we secured this property through Chase Evans. Pretty much everything went smoothly....
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“I love Chase Evans! Pheobe has been a lot of ......”

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Jun 24,2015
Minithumbup
By: 'Marj2015'
Jun 24,2015
0 people found
this helpful
I love Chase Evans! Pheobe has been a lot of help for our tenancy, helping with snagging and any problems and falts are fixed swiftly. She has also helped and given advice on billing problems. Managed properties are great as pheobe is always there to ...
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“I know we have to read the entire documents provided ......”

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Jun 08,2015
Minithumbup
By: 'sharma'
Jun 08,2015
12 people found
this helpful
I know we have to read the entire documents provided by the agents however please understand even we don't get time at times to read fully (as we are moving in to one house to other), also we reach out to LET AGENTS because we ...
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“I first had the misfortune of dealing with these idiots ......”

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Jun 03,2015
Minithumbdown
By: 'xx23'
Jun 03,2015
6 people found
this helpful
I first had the misfortune of dealing with these idiots last year. Be prepared to go to court to get your deposit back. I know of numerous people who are having to go to the small claims court. Luckily, they are not exactly an educated ...
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“I know we have to read the entire documents provided ......”

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Jun 01,2015
Minithumbup
By: 'Shay'
Jun 01,2015
2 people found
this helpful
I know we have to read the entire documents provided by the agents however please understand even we dont get time at times to read fully (as we are moving in to one house to other), also we reach out to LET AGENTS because we ...
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“I used Chase Evans to find a rental property for ......”

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Feb 19,2015
Minithumbup
By: 'JemappelleFlick'
Feb 19,2015
0 people found
this helpful
I used Chase Evans to find a rental property for myself and my boyfriend and our experience was great from the get go. On the first call Stephanie went through some property ideas and found one that met our needs, though it was a little ...
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Comment on agent fees
During the househunt process I spoke to ~4 agencies and the fees charged by Chase Evans were the lowest
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Chase Evans

Regional Awards won by Chase Evans

Individual Branch Awards

London, SE1

London, SE10

London, E14



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