1 Star Review
Apr 02,2018
By:
'Laura'
Apr 02,2018
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (as a Tenant)
Postcode: E14
8
people found
this helpful
PLEASE PLEASE PLEASE do not use this estate agent. They are disgusting immoral people and in a word, crooks.
They treat tenants like dirt and then try to rip you off when you move out.
I have had to take my case to the DPS ...
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8
people found
this helpful
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5 Star Review
Mar 27,2018
By:
'Lucas'
Mar 27,2018
Branch: London, 1 Crescent Arcade, 279 Creek Road
Services: Lettings (as a Tenant)
Rent PCM: £1365
Would you recommend?: Yes
Postcode: SE1
Branch: London, 1 Crescent Arcade, 279 Creek Road
Lettings (as a Tenant)
Rent PCM: £1365
Postcode: SE1
0
people found
this helpful
Amazing Customer Service and ensured our new home met all our requirements. Great help from our coordinator and lettings team...
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Comment on agent fees
good
0
people found
this helpful
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Yes
5 Star Review
Mar 27,2018
By:
'Eloise'
Mar 27,2018
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (as a Tenant)
Postcode: E14
1
people found
this helpful
No problems at all, Camila was very helpful for the check in and the small works needed in the house....
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Comment on agent fees
good
1
people found
this helpful
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Yes
1 Star Review
Mar 23,2018
By:
'frustrated'
Mar 23,2018
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: IG11
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (as a Tenant)
Postcode: IG11
7
people found
this helpful
it deserves negative atleast 0 rating, worst agency worst staff ever,please dont go through this agency they will charge so much money they dont respond properly whenever we needed them...
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Comment on agent fees
bad is very less it's actually worst
7
people found
this helpful
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3 Star Review
Mar 20,2018
By:
'Boyd'
Mar 20,2018
Branch: London, 122 Whitechapel High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E3
Branch: London, 122 Whitechapel High Street
Lettings (as a Tenant)
Postcode: E3
1
people found
this helpful
Thank you Nikki for keeping us in the loop' at all times and for your cheerful demeanour throughout! Would recommend Chase Evans to anyone looking to rent...
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1
people found
this helpful
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“Got Completely Mis-sold a property from Shahid. After paying Chase ......”
1 Star Review
Mar 08,2018
By:
'Jack101Chase.Sux'
Mar 08,2018
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SE8
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (Prospective customer)
Postcode: SE8
2
people found
this helpful
Got Completely Mis-sold a property from Shahid. After paying Chase Evans over 5K, doing signing agreements, references etc, they have turned around and said that the works on the property has not been finished .. ONE DAY BEFORE WE MOVE IN!
The complete ineptitude of Chase ...
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Comment on agent fees
Agent Fees: Well i would be happy to pay 300 quid if the service was good but, Chase Evans, you are hopeless.
2
people found
this helpful
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“Avoid at all costs. Informed about change in check out ......”
1 Star Review
Mar 01,2018
By:
'UCEC'
Mar 01,2018
Branch: London, St. Davids Square, 320 Westferry Road
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: E16
Branch: London, St. Davids Square, 320 Westferry Road
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: E16
3
people found
this helpful
Avoid at all costs. Informed about change in check out time 40 minutes before scheduled time (after calling to check it was still happening). What else? Very slow at repairs and often no responses to emails....
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Comment on agent fees
Excessive.
3
people found
this helpful
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Yes
“Never got back to me.Contacted her about a property ......”
1 Star Review
Feb 28,2018
By:
'Potential'
Feb 28,2018
Branch: London, Pan Peninsula, 1 Millharbour
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: E14
Branch: London, Pan Peninsula, 1 Millharbour
Sales (Prospective customer)
Postcode: E14
1
people found
this helpful
Never got back to me.
Contacted her about a property to view, after I said I prefer to talk face to face through viewing rather than having phone conversation. She never got back to me.
Don't understand why agents don't get it's difficult to have ...
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1
people found
this helpful
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“AVOID AT ALL COSTS!I will try to share the ......”
1 Star Review
Feb 25,2018
By:
'J.G.'
Feb 25,2018
Branch: London, Pan Peninsula, 1 Millharbour
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Branch: London, Pan Peninsula, 1 Millharbour
Lettings (as a Tenant)
Postcode: E14
4
people found
this helpful
AVOID AT ALL COSTS!
I will try to share the details of how terrible this joke of a real estate agent is. Everything is great until they get the initial payment. Afterwards, you will be lucky if you can reach someone on the phone on ...
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Comment on agent fees
High fees which translate into high rent.
4
people found
this helpful
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“Unreliable, Unproffesional, Unethical. 1. They received a 6 month rent in advance ......”
1 Star Review
Feb 07,2018
By:
'Disappointed'
Feb 07,2018
Branch: London, 122 Whitechapel High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, 122 Whitechapel High Street
Lettings (as a Tenant)
Postcode: E1
3
people found
this helpful
Unreliable, Unproffesional, Unethical.
1. They received a 6 month rent in advance as agreed and after confirmation for the second half year of our annual contract and 10 days later we received a 2 month notice to leave the premises making use of the break clause! Never mentioned there ...
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3
people found
this helpful
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“One star is too many stars!! They tried to rinse ......”
1 Star Review
Jan 08,2018
By:
'M'
Jan 08,2018
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (as a Tenant)
Rent PCM: £1560
Would you recommend?: No
Postcode: N7
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (as a Tenant)
Rent PCM: £1560
Postcode: N7
6
people found
this helpful
One star is too many stars!! They tried to rinse every penny they could out of me! They stated i should have used the cleaning company they recommend as I would not have been charged any more money! I had a professional cleaning company in ...
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Comment on agent fees
Extortionate
6
people found
this helpful
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Yes
“This agency is the worst!I would love to put 0 ......”
1 Star Review
Nov 10,2017
By:
'Nn'
Nov 10,2017
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW10
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (as a Tenant)
Postcode: NW10
4
people found
this helpful
This agency is the worst!
I would love to put 0 stars but I can't.
They gave my deposit back after 3 month and I have the worst experience with them.
I didn't have any contact with the landlord and if you need something they take forever ...
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4
people found
this helpful
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“Chaseevans probably the worst estate agency in London!! Firstly i ......”
1 Star Review
Sep 28,2017
By:
'Ali'
Sep 28,2017
Branch: London, 122 Whitechapel High Street
Services: Lettings (as a Tenant)
Rent PCM: £2450
Would you recommend?: Yes
Postcode: E18
Branch: London, 122 Whitechapel High Street
Lettings (as a Tenant)
Rent PCM: £2450
Postcode: E18
4
people found
this helpful
Chaseevans probably the worst estate agency in London!! Firstly i was renting a flat for one year and they were always reminding me to pay the rent on time however when it came to the deposit refund i had to wait for it for 2 months ...
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4
people found
this helpful
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“I am disgusted with the way this company operates and ......”
1 Star Review
Sep 25,2017
By:
'Nad'
Sep 25,2017
Branch: London, Strata Tower, 10 and 12 Walworth Road
Services: Lettings (as a Tenant)
Rent PCM: £1900
Would you recommend?: No
Postcode: SE8
Branch: London, Strata Tower, 10 and 12 Walworth Road
Lettings (as a Tenant)
Rent PCM: £1900
Postcode: SE8
2
people found
this helpful
I am disgusted with the way this company operates and surprised they are still in business. I rented from them for a year. * At the end of the tenancy it was a nightmare getting the deposit back with numerous people being assigned as 'property managers'. ...
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Comment on agent fees
extensive fees
2
people found
this helpful
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“Please guys avoid this agency!!! its nothing else only just ......”
1 Star Review
Sep 20,2017
By:
'Steve'
Sep 20,2017
Branch: London, 122 Whitechapel High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E16
Branch: London, 122 Whitechapel High Street
Lettings (as a Tenant)
Postcode: E16
3
people found
this helpful
Please guys avoid this agency!!! its nothing else only just take as much as money as they can... unprofessional service. after one year when we wanted to extend the contract they said everything is fine. we can extend and they still put back the property ...
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3
people found
this helpful
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“We have had such disgraceful service from Chase Evans, regarding ......”
1 Star Review
Sep 09,2017
By:
'Rosie'
Sep 09,2017
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E33
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (as a Tenant)
Postcode: E33
9
people found
this helpful
We have had such disgraceful service from Chase Evans, regarding the return of our deposit. We kept chasing our check out report which took over 7 weeks. When we eventually received it the report it was full of mistakes as the third party company didn't know ...
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Comment on agent fees
Bad
9
people found
this helpful
Was this helpful?
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“Avoid it at all costs. Such a scam. They are ......”
1 Star Review
Sep 04,2017
By:
'Henley'
Sep 04,2017
Branch: London, St. Davids Square, 320 Westferry Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SE3
Branch: London, St. Davids Square, 320 Westferry Road
Lettings (Prospective customer)
Postcode: SE3
2
people found
this helpful
Avoid it at all costs. Such a scam. They are not reputable company. They tried to scam us and rise the price of advertised company. They are ver manipulative and basically want as much money as they can or they just waste your time....
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Comment on agent fees
they want to rip you off
2
people found
this helpful
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Yes
“Ian is very efficient to find a good tenant for ......”
4 Star Review
Aug 09,2017
By:
'Chan'
Aug 09,2017
Branch: London, One The Elephant, 5 St. Gabriel Walk
Services: Lettings (as a Landlord)
Rent PCM: £1495
Would you recommend?: Yes
Postcode: SE1
Branch: London, One The Elephant, 5 St. Gabriel Walk
Lettings (as a Landlord)
Rent PCM: £1495
Postcode: SE1
2
people found
this helpful
Ian is very efficient to find a good tenant for my apartment in Bromley-by-Bow. Actually, 3 other agents of Chase Evans have tried to market my property starting from June, but in vain for 6 weeks. Ian managed to sign a tenancy for me within 2 weeks and ...
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Comment on agent fees
Good & reasonable
2
people found
this helpful
Was this helpful?
Yes
“He was just very rude and it as so unpleasant ......”
1 Star Review
Jul 29,2017
By:
'Ellie'
Jul 29,2017
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (Prospective customer)
Rent PCM: £350
Would you recommend?: No
Postcode: E14
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (Prospective customer)
Rent PCM: £350
Postcode: E14
8
people found
this helpful
He was just very rude and it as so unpleasant dealing with him.
Don't waste your time with these guys...
Most of the properties on their rightmove are fake...
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8
people found
this helpful
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“Hi All,My experience with Chase eavns Checkout was one ......”
1 Star Review
Jul 10,2017
By:
'AVOIDCE'
Jul 10,2017
Branch: London, Strata Tower, 10 and 12 Walworth Road
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: No
Postcode: UB2
Branch: London, Strata Tower, 10 and 12 Walworth Road
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: UB2
6
people found
this helpful
Hi All,
My experience with Chase eavns Checkout was one of the worst events of my all tenancy stay in London. I stayed in a property managed by Chase Evans. The checkin process was good smooth and they took a fee of £270 for agreement creation ...
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6
people found
this helpful
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“Been looking at places online and spoke to a guy ......”
1 Star Review
Jun 30,2017
By:
'Lady.P'
Jun 30,2017
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (Prospective customer)
Rent PCM: £270
Would you recommend?: No
Postcode: DA1
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (Prospective customer)
Rent PCM: £270
Postcode: DA1
8
people found
this helpful
Been looking at places online and spoke to a guy called Shahid who assured me if I have him £250 up front I am guaranteed a flat when available, now come on who in their right mind would hand over £250 to a complete stranger after reading ...
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Comment on agent fees
N/a
8
people found
this helpful
Was this helpful?
Yes
“Read some bad reviews but our experience is the opposite. ......”
5 Star Review
Jun 17,2017
By:
'Clive'
Jun 17,2017
Branch: London, Strata Tower, 10 and 12 Walworth Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Branch: London, Strata Tower, 10 and 12 Walworth Road
Lettings (as a Tenant)
Postcode: E14
2
people found
this helpful
Read some bad reviews but our experience is the opposite. Polite professional and efficient reponse from James at Pan Peninsular followed up by a profesional service in terms of reviews of the contracts deposit holding service and draft inventories. Finally a superb response from Holly ...
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Comment on agent fees
Fair
2
people found
this helpful
Was this helpful?
Yes
“They take a £250 holding deposit without completing an offer in ......”
1 Star Review
May 23,2017
By:
'Avoid'
May 23,2017
Branch: London, St. Davids Square, 320 Westferry Road
Services: Lettings (Prospective customer)
Rent PCM: £1400
Would you recommend?: No
Postcode: E14
Branch: London, St. Davids Square, 320 Westferry Road
Lettings (Prospective customer)
Rent PCM: £1400
Postcode: E14
6
people found
this helpful
They take a £250 holding deposit without completing an offer in writing, prospect tenants do not have a written confirmation of the monthly rent agreed, of the conditions of the offer etc just a card receipt for £250 that might be for...strawberries or whatever.
When you ...
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6
people found
this helpful
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“Rent our properties in OTE with Ian, always have true ......”
4 Star Review
May 10,2017
By:
'Mrs'
May 10,2017
Branch: London, One The Elephant, 5 St. Gabriel Walk
Services: Lettings (as a Landlord)
Rent PCM: £480
Would you recommend?: Yes
Postcode: SE1
Branch: London, One The Elephant, 5 St. Gabriel Walk
Lettings (as a Landlord)
Rent PCM: £480
Postcode: SE1
0
people found
this helpful
Rent our properties in OTE with Ian, always have true and good advice from him. There were almost no void days. He is always looking after our interest. We are happy with his service. Happy to have IAN to rent the properties that we are ...
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Comment on agent fees
good
0
people found
this helpful
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Yes
“Do not engage this company under any circumstances. They have ......”
1 Star Review
May 10,2017
By:
'bhop33'
May 10,2017
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: IG11
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (as a Tenant)
Postcode: IG11
9
people found
this helpful
Do not engage this company under any circumstances. They have totally ripped me off with regards to my checkout by deliberately overcharging for cleaning and damage that was done before i even moved into the property.
If you want truly dreadful customer service then these ...
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9
people found
this helpful
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Yes
“Ian Bates has been helping me to rent my property ......”
5 Star Review
May 09,2017
By:
'Sukru'
May 09,2017
Branch: London, One The Elephant, 5 St. Gabriel Walk
Services: Lettings (as a Landlord)
Rent PCM: £1900
Would you recommend?: Yes
Postcode: W60
Branch: London, One The Elephant, 5 St. Gabriel Walk
Lettings (as a Landlord)
Rent PCM: £1900
Postcode: W60
0
people found
this helpful
Ian Bates has been helping me to rent my property in Hammersmith and he has done a great job! Even though he secured a tenant, he was happy to talk with another agent who found a tenant with a higher monthly rental to split his ...
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Comment on agent fees
Reasonable.
0
people found
this helpful
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“Fantastic speedy service needed to move within 48hrs all done ......”
5 Star Review
May 05,2017
By:
'Juan'
May 05,2017
Branch: London, St. Davids Square, 320 Westferry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E16
Branch: London, St. Davids Square, 320 Westferry Road
Lettings (as a Tenant)
Postcode: E16
1
people found
this helpful
Fantastic speedy service needed to move within 48hrs all done very smoothly and efficiently big thank you to shahid for making this all happen definitely recommend chase evans...
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Comment on agent fees
Good cheaper then others
1
people found
this helpful
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“Used Ian for a few of our properties and has ......”
5 Star Review
Apr 27,2017
By:
'Dr'
Apr 27,2017
Branch: London, One The Elephant, 5 St. Gabriel Walk
Services: Lettings (as a Landlord)
Rent PCM: £2232
Would you recommend?: Yes
Postcode: SE1
Branch: London, One The Elephant, 5 St. Gabriel Walk
Lettings (as a Landlord)
Rent PCM: £2232
Postcode: SE1
0
people found
this helpful
Used Ian for a few of our properties and has always offered excellent advice, a true gentleman and always gave us the impression we were important and being looked after. Very happy with ChaseEvans over all and will continue to use them as we acquire ...
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Comment on agent fees
Good
0
people found
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“I took on this flat for 12mths. It had not ......”
1 Star Review
Apr 21,2017
By:
'TS'
Apr 21,2017
Branch: London, Pan Peninsula, 1 Millharbour
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Branch: London, Pan Peninsula, 1 Millharbour
Lettings (as a Tenant)
Postcode: E14
5
people found
this helpful
I took on this flat for 12mths. It had not been cleaned the furniture was stained and had cigarette burns etc. (Which was all documented and photographed at check-in). During my stay. They were constantly having viewings and pestering me to check the property every 2 ...
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5
people found
this helpful
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“I recently move into a property through Chase Evans estate ......”
5 Star Review
Apr 21,2017
By:
'Happy'
Apr 21,2017
Branch: London, Pan Peninsula, 1 Millharbour
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: E14
Branch: London, Pan Peninsula, 1 Millharbour
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: E14
1
people found
this helpful
I recently move into a property through Chase Evans estate agency and honestly couldn't be happier we the service I received. From my initial offer right the way through to moving into my new house, my agent James was very responsive to all of my ...
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Comment on agent fees
Roughly same as other agents in the area.
1
people found
this helpful
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Yes