Chase Evans
4.2/5, 877 reviews
76% recommended
85% lettings valuation accuracy
83% lettings fee satisfaction
Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market. show more Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market.
Estate Agents London, Properties To Buy and Rent in London - Chase Evans

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 85% 83% £270 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 17 498 170 6 0 12 1 74 24
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“crooks!!!!!...”

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Apr 02,2018
Minithumbdown
By: 'Laura'
Apr 02,2018
8 people found
this helpful
PLEASE PLEASE PLEASE do not use this estate agent. They are disgusting immoral people and in a word, crooks. They treat tenants like dirt and then try to rip you off when you move out. I have had to take my case to the DPS ...
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By: FRUSTRATED TENENT
Jul 25, 2018
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this ageny/agents are worst, lost so much money,peace and quality of my life, this agency property services(platinum property care, barbican property services) are their dolls,and attic inventory fraud inventory checks, Avoid this agency ...

“happy tenant...”

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Mar 27,2018
Minithumbup
By: 'Lucas'
Mar 27,2018
0 people found
this helpful
Amazing Customer Service and ensured our new home met all our requirements. Great help from our coordinator and lettings team...
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Comment on agent fees
good
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“helpful...”

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Mar 27,2018
Minithumbup
By: 'Eloise'
Mar 27,2018
1 people found
this helpful
No problems at all, Camila was very helpful for the check in and the small works needed in the house....
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Comment on agent fees
good
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By: FRUSTRATED TENENT
Jul 25, 2018
View all comments (2)
Please dont recommend this kind of agency, this ageny/agents are worst, they cheated me twice and i lost so much money,peace and last but not least quality of my life, this agency property services(platinum property care, barbican property services) are their dolls,and attic inventory will do all fraud inventory checks, Avoid this agency ...

“Worst Agency...”

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Mar 23,2018
Minithumbdown
By: 'frustrated'
Mar 23,2018
7 people found
this helpful
it deserves negative atleast 0 rating, worst agency worst staff ever,please dont go through this agency they will charge so much money they dont respond properly whenever we needed them...
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Comment on agent fees
bad is very less it's actually worst
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“Very Satisfied...”

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Mar 20,2018
Minithumbup
By: 'Boyd'
Mar 20,2018
1 people found
this helpful
Thank you Nikki for keeping us in the loop' at all times and for your cheerful demeanour throughout! Would recommend Chase Evans to anyone looking to rent...
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“Got Completely Mis-sold a property from Shahid. After paying Chase ......”

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Mar 08,2018
Minithumbdown
Shahid
By: 'Jack101Chase.Sux'
Mar 08,2018
2 people found
this helpful
Got Completely Mis-sold a property from Shahid. After paying Chase Evans over 5K, doing signing agreements, references etc, they have turned around and said that the works on the property has not been finished .. ONE DAY BEFORE WE MOVE IN! The complete ineptitude of Chase ...
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Comment on agent fees
Agent Fees: Well i would be happy to pay 300 quid if the service was good but, Chase Evans, you are hopeless.
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By: Ahmed
Apr 12, 2018
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As a guarantor I had to provide More then tenant paperwork & didn't give properly coz they got the holding deposit Everyone they are thieves ...

“Avoid at all costs. Informed about change in check out ......”

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Mar 01,2018
Minithumbdown
By: 'UCEC'
Mar 01,2018
3 people found
this helpful
Avoid at all costs. Informed about change in check out time 40 minutes before scheduled time (after calling to check it was still happening). What else? Very slow at repairs and often no responses to emails....
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Comment on agent fees
Excessive.
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“Never got back to me.Contacted her about a property ......”

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Feb 28,2018
Minithumbdown
Mary
By: 'Potential'
Feb 28,2018
1 people found
this helpful
Never got back to me. Contacted her about a property to view, after I said I prefer to talk face to face through viewing rather than having phone conversation. She never got back to me. Don't understand why agents don't get it's difficult to have ...
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“AVOID AT ALL COSTS!I will try to share the ......”

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Feb 25,2018
Minithumbdown
By: 'J.G.'
Feb 25,2018
4 people found
this helpful
AVOID AT ALL COSTS! I will try to share the details of how terrible this joke of a real estate agent is. Everything is great until they get the initial payment. Afterwards, you will be lucky if you can reach someone on the phone on ...
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Comment on agent fees
High fees which translate into high rent.
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“Unreliable, Unproffesional, Unethical. 1. They received a 6 month rent in advance ......”

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Feb 07,2018
Minithumbdown
By: 'Disappointed'
Feb 07,2018
3 people found
this helpful
Unreliable, Unproffesional, Unethical. 1. They received a 6 month rent in advance as agreed and after confirmation for the second half year of our annual contract and 10 days later we received a 2 month notice to leave the premises making use of the break clause! Never mentioned there ...
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“One star is too many stars!! They tried to rinse ......”

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Jan 08,2018
Minithumbdown
Chanelle
By: 'M'
Jan 08,2018
6 people found
this helpful
One star is too many stars!! They tried to rinse every penny they could out of me! They stated i should have used the cleaning company they recommend as I would not have been charged any more money! I had a professional cleaning company in ...
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Comment on agent fees
Extortionate
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“This agency is the worst!I would love to put 0 ......”

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Nov 10,2017
Minithumbdown
By: 'Nn'
Nov 10,2017
4 people found
this helpful
This agency is the worst! I would love to put 0 stars but I can't. They gave my deposit back after 3 month and I have the worst experience with them. I didn't have any contact with the landlord and if you need something they take forever ...
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By: Wing
Jan 14, 2018
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I feel. I am not so much worse with Chase Evans, we just had 8 weeks without a proper window blind despite the fact that we asked for them to be fixed prior to us moving in. Property agent is always our of office and their OOO message says they will not acknowledge or read my email while they are away (but they will archive my email for record purpose, hurray!). 4 weeks not of the property now and no single sign of deposit or discussions related to that. Good luck with your deposit when you ...

“Chaseevans probably the worst estate agency in London!! Firstly i ......”

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Sep 28,2017
Minithumbup
By: 'Ali'
Sep 28,2017
4 people found
this helpful
Chaseevans probably the worst estate agency in London!! Firstly i was renting a flat for one year and they were always reminding me to pay the rent on time however when it came to the deposit refund i had to wait for it for 2 months ...
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“I am disgusted with the way this company operates and ......”

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Sep 25,2017
Minithumbdown
By: 'Nad'
Sep 25,2017
2 people found
this helpful
I am disgusted with the way this company operates and surprised they are still in business. I rented from them for a year. * At the end of the tenancy it was a nightmare getting the deposit back with numerous people being assigned as 'property managers'. ...
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Comment on agent fees
extensive fees
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“Please guys avoid this agency!!! its nothing else only just ......”

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Sep 20,2017
Minithumbdown
By: 'Steve'
Sep 20,2017
3 people found
this helpful
Please guys avoid this agency!!! its nothing else only just take as much as money as they can... unprofessional service. after one year when we wanted to extend the contract they said everything is fine. we can extend and they still put back the property ...
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“We have had such disgraceful service from Chase Evans, regarding ......”

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Sep 09,2017
Minithumbdown
By: 'Rosie'
Sep 09,2017
9 people found
this helpful
We have had such disgraceful service from Chase Evans, regarding the return of our deposit. We kept chasing our check out report which took over 7 weeks. When we eventually received it the report it was full of mistakes as the third party company didn't know ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Dave
May 08, 2018
View all comments (2)
It seems there is many of us. I have experienced all the same problems you both have received. I also paid for the property to be immaculately cleaned before departing the property. Only to be told that they wanted £300 in deductions for the property being left in an "unclean condition" Like you said its DAYLIGHT ROBBERY. We went 7 weeks in the winter without Hot water.. Being forced to shower at friends and at the gym everyday. Can you imagine the stress.. Everyday we tried to chase them ...

“Avoid it at all costs. Such a scam. They are ......”

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Sep 04,2017
Minithumbdown
By: 'Henley'
Sep 04,2017
2 people found
this helpful
Avoid it at all costs. Such a scam. They are not reputable company. They tried to scam us and rise the price of advertised company. They are ver manipulative and basically want as much money as they can or they just waste your time....
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Comment on agent fees
they want to rip you off
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“Ian is very efficient to find a good tenant for ......”

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Aug 09,2017
Minithumbup
By: 'Chan'
Aug 09,2017
2 people found
this helpful
Ian is very efficient to find a good tenant for my apartment in Bromley-by-Bow. Actually, 3 other agents of Chase Evans have tried to market my property starting from June, but in vain for 6 weeks. Ian managed to sign a tenancy for me within 2 weeks and ...
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Comment on agent fees
Good & reasonable
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“He was just very rude and it as so unpleasant ......”

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Jul 29,2017
Minithumbdown
Shahid
By: 'Ellie'
Jul 29,2017
8 people found
this helpful
He was just very rude and it as so unpleasant dealing with him. Don't waste your time with these guys... Most of the properties on their rightmove are fake...
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“Hi All,My experience with Chase eavns Checkout was one ......”

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Jul 10,2017
Minithumbdown
By: 'AVOIDCE'
Jul 10,2017
6 people found
this helpful
Hi All, My experience with Chase eavns Checkout was one of the worst events of my all tenancy stay in London. I stayed in a property managed by Chase Evans. The checkin process was good smooth and they took a fee of £270 for agreement creation ...
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“Been looking at places online and spoke to a guy ......”

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Jun 30,2017
Minithumbdown
Shahid
By: 'Lady.P'
Jun 30,2017
8 people found
this helpful
Been looking at places online and spoke to a guy called Shahid who assured me if I have him £250 up front I am guaranteed a flat when available, now come on who in their right mind would hand over £250 to a complete stranger after reading ...
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Comment on agent fees
N/a
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By: Ax
Apr 30, 2018
View all comments (1)
This guy is so rude is unreal! He thinks that he's better than anyone in the world! Rude aggressive and horrible person all around! ...

“Read some bad reviews but our experience is the opposite. ......”

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Jun 17,2017
Minithumbup
By: 'Clive'
Jun 17,2017
2 people found
this helpful
Read some bad reviews but our experience is the opposite. Polite professional and efficient reponse from James at Pan Peninsular followed up by a profesional service in terms of reviews of the contracts deposit holding service and draft inventories. Finally a superb response from Holly ...
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Comment on agent fees
Fair
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“They take a £250 holding deposit without completing an offer in ......”

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May 23,2017
Minithumbdown
By: 'Avoid'
May 23,2017
6 people found
this helpful
They take a £250 holding deposit without completing an offer in writing, prospect tenants do not have a written confirmation of the monthly rent agreed, of the conditions of the offer etc just a card receipt for £250 that might be for...strawberries or whatever. When you ...
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“Rent our properties in OTE with Ian, always have true ......”

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May 10,2017
Minithumbup
By: 'Mrs'
May 10,2017
0 people found
this helpful
Rent our properties in OTE with Ian, always have true and good advice from him. There were almost no void days. He is always looking after our interest. We are happy with his service. Happy to have IAN to rent the properties that we are ...
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Comment on agent fees
good
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“Do not engage this company under any circumstances. They have ......”

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May 10,2017
Minithumbdown
By: 'bhop33'
May 10,2017
9 people found
this helpful
Do not engage this company under any circumstances. They have totally ripped me off with regards to my checkout by deliberately overcharging for cleaning and damage that was done before i even moved into the property. If you want truly dreadful customer service then these ...
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“Ian Bates has been helping me to rent my property ......”

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May 09,2017
Minithumbup
By: 'Sukru'
May 09,2017
0 people found
this helpful
Ian Bates has been helping me to rent my property in Hammersmith and he has done a great job! Even though he secured a tenant, he was happy to talk with another agent who found a tenant with a higher monthly rental to split his ...
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Comment on agent fees
Reasonable.
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“Fantastic speedy service needed to move within 48hrs all done ......”

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May 05,2017
Minithumbup
By: 'Juan'
May 05,2017
1 people found
this helpful
Fantastic speedy service needed to move within 48hrs all done very smoothly and efficiently big thank you to shahid for making this all happen definitely recommend chase evans...
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Comment on agent fees
Good cheaper then others
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“Used Ian for a few of our properties and has ......”

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Apr 27,2017
Minithumbup
By: 'Dr'
Apr 27,2017
0 people found
this helpful
Used Ian for a few of our properties and has always offered excellent advice, a true gentleman and always gave us the impression we were important and being looked after. Very happy with ChaseEvans over all and will continue to use them as we acquire ...
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Comment on agent fees
Good
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“I took on this flat for 12mths. It had not ......”

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Apr 21,2017
Minithumbdown
By: 'TS'
Apr 21,2017
5 people found
this helpful
I took on this flat for 12mths. It had not been cleaned the furniture was stained and had cigarette burns etc. (Which was all documented and photographed at check-in). During my stay. They were constantly having viewings and pestering me to check the property every 2 ...
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“I recently move into a property through Chase Evans estate ......”

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Apr 21,2017
Minithumbup
By: 'Happy'
Apr 21,2017
1 people found
this helpful
I recently move into a property through Chase Evans estate agency and honestly couldn't be happier we the service I received. From my initial offer right the way through to moving into my new house, my agent James was very responsive to all of my ...
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Comment on agent fees
Roughly same as other agents in the area.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Chase Evans

Regional Awards won by Chase Evans

Individual Branch Awards

London, SE1

London, SE10

London, E14



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Chase Evans