Chase Evans
4.2/5, 872 reviews
76% recommended
84% lettings valuation accuracy
83% lettings fee satisfaction
Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market. show more Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market.

Contact Us

Latest Reviews

 View all Reviews 872
17th Sep 2024
reviewed by 'Kirsten'
“Great experience having Chase Evans as my lettings agent the past 3 years. Property manager Chanelle Da-Silva was responsive to maintenance ......”
13th Sep 2024
reviewed by 'Dewailly'
“deplorable service no follow up wrong picture of the pace on the website vs reality impossible to get things to ......”
30th Aug 2024
reviewed by 'J.'
“Chanelle Da-Silva is a responsible as well as efficient staff....”
30th Aug 2024
reviewed by 'sean'
“Noel Ng serves as my property manager, she works diligently and responsibly, evidenced by her ability on resolving issues effectively ......”
29th Aug 2024
reviewed by 'K'
“Camille was knowledgeable and guided me every step of the way...”
21st Aug 2024
reviewed by 'Hosum Cheung'
“They helped me find a wonderful place to move to and the process, when compared to my experience with other ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 84% 83% £270 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 17 496 170 6 0 12 1 73 24
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Chase Evans Branches (view all 7)
Canary Wharf, E14
City & Aldgate, E1
Docklands, E14
Elephant & Castle, SE1
Greenwich, SE10
Head Office, SE1
Pan Peninsula, E14

“Got Completely Mis-sold a property from Shahid. After paying Chase ......”

Share on :
Mar 08,2018
Minithumbdown
claim your profile
Shahid
By: 'Jack101Chase.Sux'
Mar 08,2018
2 people found
this helpful
Got Completely Mis-sold a property from Shahid. After paying Chase Evans over 5K, doing signing agreements, references etc, they have turned around and said that the works on the property has not been finished .. ONE DAY BEFORE WE MOVE IN! The complete ineptitude of Chase ...
read full review
Comment on agent fees
Agent Fees: Well i would be happy to pay 300 quid if the service was good but, Chase Evans, you are hopeless.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ahmed
Apr 12, 2018
View all comments (1)
As a guarantor I had to provide More then tenant paperwork & didn't give properly coz they got the holding deposit Everyone they are thieves ...

“Avoid at all costs. Informed about change in check out ......”

Share on :
Mar 01,2018
Minithumbdown
By: 'UCEC'
Mar 01,2018
3 people found
this helpful
Avoid at all costs. Informed about change in check out time 40 minutes before scheduled time (after calling to check it was still happening). What else? Very slow at repairs and often no responses to emails....
read full review
Comment on agent fees
Excessive.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Never got back to me.Contacted her about a property ......”

Share on :
Feb 28,2018
Minithumbdown
claim your profile
Mary
By: 'Potential'
Feb 28,2018
1 people found
this helpful
Never got back to me. Contacted her about a property to view, after I said I prefer to talk face to face through viewing rather than having phone conversation. She never got back to me. Don't understand why agents don't get it's difficult to have ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“AVOID AT ALL COSTS!I will try to share the ......”

Share on :
Feb 25,2018
Minithumbdown
By: 'J.G.'
Feb 25,2018
4 people found
this helpful
AVOID AT ALL COSTS! I will try to share the details of how terrible this joke of a real estate agent is. Everything is great until they get the initial payment. Afterwards, you will be lucky if you can reach someone on the phone on ...
read full review
Comment on agent fees
High fees which translate into high rent.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Unreliable, Unproffesional, Unethical. 1. They received a 6 month rent in advance ......”

Share on :
Feb 07,2018
Minithumbdown
By: 'Disappointed'
Feb 07,2018
3 people found
this helpful
Unreliable, Unproffesional, Unethical. 1. They received a 6 month rent in advance as agreed and after confirmation for the second half year of our annual contract and 10 days later we received a 2 month notice to leave the premises making use of the break clause! Never mentioned there ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“One star is too many stars!! They tried to rinse ......”

Share on :
Jan 08,2018
Minithumbdown
claim your profile
Chanelle
By: 'M'
Jan 08,2018
6 people found
this helpful
One star is too many stars!! They tried to rinse every penny they could out of me! They stated i should have used the cleaning company they recommend as I would not have been charged any more money! I had a professional cleaning company in ...
read full review
Comment on agent fees
Extortionate
Comments (0) Report abuse Print review
Was this helpful? Yes

“This agency is the worst!I would love to put 0 ......”

Share on :
Nov 10,2017
Minithumbdown
By: 'Nn'
Nov 10,2017
4 people found
this helpful
This agency is the worst! I would love to put 0 stars but I can't. They gave my deposit back after 3 month and I have the worst experience with them. I didn't have any contact with the landlord and if you need something they take forever ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Wing
Jan 14, 2018
View all comments (1)
I feel. I am not so much worse with Chase Evans, we just had 8 weeks without a proper window blind despite the fact that we asked for them to be fixed prior to us moving in. Property agent is always our of office and their OOO message says they will not acknowledge or read my email while they are away (but they will archive my email for record purpose, hurray!). 4 weeks not of the property now and no single sign of deposit or discussions related to that. Good luck with your deposit when you ...

“Chaseevans probably the worst estate agency in London!! Firstly i ......”

Share on :
Sep 28,2017
Minithumbup
By: 'Ali'
Sep 28,2017
4 people found
this helpful
Chaseevans probably the worst estate agency in London!! Firstly i was renting a flat for one year and they were always reminding me to pay the rent on time however when it came to the deposit refund i had to wait for it for 2 months ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I am disgusted with the way this company operates and ......”

Share on :
Sep 25,2017
Minithumbdown
By: 'Nad'
Sep 25,2017
2 people found
this helpful
I am disgusted with the way this company operates and surprised they are still in business. I rented from them for a year. * At the end of the tenancy it was a nightmare getting the deposit back with numerous people being assigned as 'property managers'. ...
read full review
Comment on agent fees
extensive fees
Comments (0) Report abuse Print review
Was this helpful? Yes

“Please guys avoid this agency!!! its nothing else only just ......”

Share on :
Sep 20,2017
Minithumbdown
By: 'Steve'
Sep 20,2017
3 people found
this helpful
Please guys avoid this agency!!! its nothing else only just take as much as money as they can... unprofessional service. after one year when we wanted to extend the contract they said everything is fine. we can extend and they still put back the property ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have had such disgraceful service from Chase Evans, regarding ......”

Share on :
Sep 09,2017
Minithumbdown
By: 'Rosie'
Sep 09,2017
9 people found
this helpful
We have had such disgraceful service from Chase Evans, regarding the return of our deposit. We kept chasing our check out report which took over 7 weeks. When we eventually received it the report it was full of mistakes as the third party company didn't know ...
read full review
Comment on agent fees
Bad
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Dave
May 08, 2018
View all comments (2)
It seems there is many of us. I have experienced all the same problems you both have received. I also paid for the property to be immaculately cleaned before departing the property. Only to be told that they wanted £300 in deductions for the property being left in an "unclean condition" Like you said its DAYLIGHT ROBBERY. We went 7 weeks in the winter without Hot water.. Being forced to shower at friends and at the gym everyday. Can you imagine the stress.. Everyday we tried to chase them ...

“Avoid it at all costs. Such a scam. They are ......”

Share on :
Sep 04,2017
Minithumbdown
By: 'Henley'
Sep 04,2017
2 people found
this helpful
Avoid it at all costs. Such a scam. They are not reputable company. They tried to scam us and rise the price of advertised company. They are ver manipulative and basically want as much money as they can or they just waste your time....
read full review
Comment on agent fees
they want to rip you off
Comments (0) Report abuse Print review
Was this helpful? Yes

“Ian is very efficient to find a good tenant for ......”

Share on :
Aug 09,2017
Minithumbup
By: 'Chan'
Aug 09,2017
2 people found
this helpful
Ian is very efficient to find a good tenant for my apartment in Bromley-by-Bow. Actually, 3 other agents of Chase Evans have tried to market my property starting from June, but in vain for 6 weeks. Ian managed to sign a tenancy for me within 2 weeks and ...
read full review
Comment on agent fees
Good & reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“He was just very rude and it as so unpleasant ......”

Share on :
Jul 29,2017
Minithumbdown
claim your profile
Shahid
By: 'Ellie'
Jul 29,2017
8 people found
this helpful
He was just very rude and it as so unpleasant dealing with him. Don't waste your time with these guys... Most of the properties on their rightmove are fake...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Hi All,My experience with Chase eavns Checkout was one ......”

Share on :
Jul 10,2017
Minithumbdown
By: 'AVOIDCE'
Jul 10,2017
6 people found
this helpful
Hi All, My experience with Chase eavns Checkout was one of the worst events of my all tenancy stay in London. I stayed in a property managed by Chase Evans. The checkin process was good smooth and they took a fee of £270 for agreement creation ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Been looking at places online and spoke to a guy ......”

Share on :
Jun 30,2017
Minithumbdown
claim your profile
Shahid
By: 'Lady.P'
Jun 30,2017
8 people found
this helpful
Been looking at places online and spoke to a guy called Shahid who assured me if I have him £250 up front I am guaranteed a flat when available, now come on who in their right mind would hand over £250 to a complete stranger after reading ...
read full review
Comment on agent fees
N/a
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ax
Apr 30, 2018
View all comments (1)
This guy is so rude is unreal! He thinks that he's better than anyone in the world! Rude aggressive and horrible person all around! ...

“Read some bad reviews but our experience is the opposite. ......”

Share on :
Jun 17,2017
Minithumbup
By: 'Clive'
Jun 17,2017
2 people found
this helpful
Read some bad reviews but our experience is the opposite. Polite professional and efficient reponse from James at Pan Peninsular followed up by a profesional service in terms of reviews of the contracts deposit holding service and draft inventories. Finally a superb response from Holly ...
read full review
Comment on agent fees
Fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“They take a £250 holding deposit without completing an offer in ......”

Share on :
May 23,2017
Minithumbdown
By: 'Avoid'
May 23,2017
6 people found
this helpful
They take a £250 holding deposit without completing an offer in writing, prospect tenants do not have a written confirmation of the monthly rent agreed, of the conditions of the offer etc just a card receipt for £250 that might be for...strawberries or whatever. When you ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Rent our properties in OTE with Ian, always have true ......”

Share on :
May 10,2017
Minithumbup
By: 'Mrs'
May 10,2017
0 people found
this helpful
Rent our properties in OTE with Ian, always have true and good advice from him. There were almost no void days. He is always looking after our interest. We are happy with his service. Happy to have IAN to rent the properties that we are ...
read full review
Comment on agent fees
good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Do not engage this company under any circumstances. They have ......”

Share on :
May 10,2017
Minithumbdown
By: 'bhop33'
May 10,2017
9 people found
this helpful
Do not engage this company under any circumstances. They have totally ripped me off with regards to my checkout by deliberately overcharging for cleaning and damage that was done before i even moved into the property. If you want truly dreadful customer service then these ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Ian Bates has been helping me to rent my property ......”

Share on :
May 09,2017
Minithumbup
By: 'Sukru'
May 09,2017
0 people found
this helpful
Ian Bates has been helping me to rent my property in Hammersmith and he has done a great job! Even though he secured a tenant, he was happy to talk with another agent who found a tenant with a higher monthly rental to split his ...
read full review
Comment on agent fees
Reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic speedy service needed to move within 48hrs all done ......”

Share on :
May 05,2017
Minithumbup
By: 'Juan'
May 05,2017
1 people found
this helpful
Fantastic speedy service needed to move within 48hrs all done very smoothly and efficiently big thank you to shahid for making this all happen definitely recommend chase evans...
read full review
Comment on agent fees
Good cheaper then others
Comments (0) Report abuse Print review
Was this helpful? Yes

“Used Ian for a few of our properties and has ......”

Share on :
Apr 27,2017
Minithumbup
By: 'Dr'
Apr 27,2017
0 people found
this helpful
Used Ian for a few of our properties and has always offered excellent advice, a true gentleman and always gave us the impression we were important and being looked after. Very happy with ChaseEvans over all and will continue to use them as we acquire ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“I took on this flat for 12mths. It had not ......”

Share on :
Apr 21,2017
Minithumbdown
By: 'TS'
Apr 21,2017
5 people found
this helpful
I took on this flat for 12mths. It had not been cleaned the furniture was stained and had cigarette burns etc. (Which was all documented and photographed at check-in). During my stay. They were constantly having viewings and pestering me to check the property every 2 ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently move into a property through Chase Evans estate ......”

Share on :
Apr 21,2017
Minithumbup
By: 'Happy'
Apr 21,2017
1 people found
this helpful
I recently move into a property through Chase Evans estate agency and honestly couldn't be happier we the service I received. From my initial offer right the way through to moving into my new house, my agent James was very responsive to all of my ...
read full review
Comment on agent fees
Roughly same as other agents in the area.
Comments (0) Report abuse Print review
Was this helpful? Yes

“AVOID CHASE EVANS AT ALL COST!! I really wish I ......”

Share on :
Apr 20,2017
Minithumbdown
By: 'Donttrustchaseevans'
Apr 20,2017
9 people found
this helpful
AVOID CHASE EVANS AT ALL COST!! I really wish I had read and done my research on this estate agency before I took up my tenancy agreement with them. This agency is run by completely uneducated and unqualified people. **Chase Evans were a nightmare to ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We chose Chase Evans for their professionalism and their perfect ......”

Share on :
Mar 13,2017
Minithumbup
By: 'Laura'
Mar 13,2017
2 people found
this helpful
We chose Chase Evans for their professionalism and their perfect management. We decided to find our new flat a Saturday and our letting agent Vilmis Ziurlys found straight away the one we wanted. We recommand Vilmis with 5 stars and more ! Thank you again! Laura...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“This letting agent is overall one of the worst letting ......”

Share on :
Feb 28,2017
Minithumbdown
By: 'Tyler'
Feb 28,2017
7 people found
this helpful
This letting agent is overall one of the worst letting agents I have dealt with while living in London. They are slick and fast until the money comes in and then you can forget it. I was not well informed about costs associated with my ...
read full review
Comment on agent fees
Agent fees are very high here and they push for short leases in order to hit you with expensive contract renewals as many times as possible
Comments (0) Report abuse Print review
Was this helpful? Yes

“I will never ever deal with Chase Evans again. There ......”

Share on :
Feb 23,2017
Minithumbdown
By: 'Unhappy'
Feb 23,2017
4 people found
this helpful
I will never ever deal with Chase Evans again. There is a strict lack of professionalism and they have no idea how to treat a client. The guy that was helping me was a complete waste of time. He listed a flat that wasn't available ...
read full review
Comment on agent fees
NA
Comments (0) Report abuse Print review
Was this helpful? Yes

“First time we used this agent to find us tenants ......”

Share on :
Dec 22,2016
Minithumbdown
By: 'George'
Dec 22,2016
6 people found
this helpful
First time we used this agent to find us tenants for a let only. One year later tenants want to go periodic for a few months only. Chase Evans insist they want their relet fee for doing nothing and not only that they want it 12 ...
read full review
Comment on agent fees
Too high for the "service" you get.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Elizabeth
Jan 25, 2017
View all comments (1)
I believe that this is standard practice for any agent. I had a let only service from another agent and had the same process (and had them take fees and refund them pro rata) Whilst I also thought they 'did nothing', they did, in fact, find the tenant and then serve them appropriate notice etc and once this was explained I had to concede they also had to earn money for their time. Letting ones property always comes at a cost. I am considering letting my property through this company which is w ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Chase Evans

Regional Awards won by Chase Evans

Individual Branch Awards

London, SE1

London, SE10

London, E14



Get in touch with

Chase Evans

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn