Chase Buchanan
4.8/5, 881 reviews
95% recommended
96% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
94% lettings fee satisfaction
Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham ... show more Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham area which can be found in Richmond, St Margarets, Hampton Hill and Isleworth.


Why Chace Buchanan estate agents?
Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation.


Why move to Richmond borough in London ?

Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £42,000 £20,800,000
Lettings 95% 94% £750 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 6 366 24 177 4 108 7 16 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Latest Properties to Rent   28

“I bought a property in Richmond through Chase......”

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Apr 01,2023
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Daniel
Adele
By: 'Kapil'
Apr 01,2023
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I bought a property in Richmond through Chase Buchanan, it went very smooth, Danny and team helped along the way keeping every step of the way transparent and ensuring both buyer and seller to stay track on committed timelines. Danny and Adele were patient in ...
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By: Chase Buchanan
May 10, 2023
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Hi Kapil, Thank you for your lovely comments for the Richmond team, we are delighted to hear that you found them so helpful and hope you are enjoying your new home. Best wishes, Chase Buchanan ...

“Highly recommend!...”

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Mar 30,2023
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Daniel
Danny
By: 'Fi'
Mar 30,2023
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this helpful
We had the pleasure of working with Daniel Johns and Danny Hicks on the recent acquisition of our new home in Richmond. Throughout our journey they were extremely professional,knowledgeable and courteous .We were very impressed with the level of service we received from their ...
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By: Chase Buchanan
May 10, 2023
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Many thanks for your 5* review, we are delighted that you found Daniel & Danny so impressive and really appreciate your recommendation and comments. Best wishes, Chase Buchanan ...

“We just sold our house through Chase Buchanan......”

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Mar 24,2023
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Adele
By: 'Maria Roberts'
Mar 24,2023
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this helpful
We just sold our house through Chase Buchanan and had a really positive experience with Adele. She really takes the time to build strong relationships with prospective buyers which is so important. She is also super experienced, reassuring and very responsive. Just a pleasure to ...
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By: Chase Buchanan
Mar 29, 2023
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Dear Maria, Thank you for your lovely review for Adele, she will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“Adele and Team did a great job during the ent......”

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Mar 17,2023
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Adele
By: 'Aneta'
Mar 17,2023
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this helpful
Adele and Team did a great job during the entire process and ultimately securing the sale of our property under very challenging market conditions. We only have good words to share on Chase Buchanan....
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By: Chase Buchanan
Mar 29, 2023
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Dear Aneta, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard-working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan ...

“Thank you Georgina for your kindness and amaz......”

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Mar 14,2023
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Georgina
By: 'Game Dibeela'
Mar 14,2023
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this helpful
Thank you Georgina for your kindness and amazing service. I got superb service, it's a pity I did not rent....
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By: Chase Buchanan
Mar 29, 2023
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Many thanks for your 5* review Game. Wishing you all the best! Kind regards, Chase Buchanan ...

“Dealing with a difficult tenant...”

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Mar 13,2023
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By: 'O. King'
Mar 13,2023
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I want to thank Abdul Miah, also Chloe Ashman and Michael Peacock for their help and assistance in dealing with a very difficult tenant. They were always prompt in answering my queries and were a great support. Abdul Miah was a great help even when ...
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By: Chase Buchanan
Mar 29, 2023
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Thank you for this wonderful 5* review for Abdul, Chloe and Michael. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Excellent service...”

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Feb 28,2023
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Vanessa
By: 'A M'
Feb 28,2023
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this helpful
We recently let one of our properties in Teddington and the team at Chase Buchanan were great from the get go. Vanessa Kelmendi, in particular, went above and beyond providing an excellent service. From conducting a number of site visits along with attention to detail ...
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By: Chase Buchanan
Mar 29, 2023
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Thank you for your lovely review for Vanessa, she will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“We sold our house through Lucy at Chase B in ......”

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Feb 15,2023
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Lucy
By: 'James'
Feb 15,2023
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this helpful
We sold our house through Lucy at Chase B in December 22. Firstly we chose CB for their honest and realistic assessment of the value of our home. There was no aggressive sales pitch nor ridiculous over valuation just to get the gig - which is ...
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By: Chase Buchanan
Mar 29, 2023
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Dear James, Thank you for this wonderful 5* review for Lucy, she will be thrilled to read this. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“We bought our first house in December 2022.....”

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Feb 14,2023
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Lucy
By: 'Adam Clark'
Feb 14,2023
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this helpful
We bought our first house in December 2022 through Chase Buchanan Teddington. We were guided through the whole process and looked after by Lucy. She was absolutely fantastic from start to finish and I could not recommend her more. Such a pleasure to work with, regularly ...
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By: Chase Buchanan
Feb 16, 2023
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Dear Adam, Thank you for this wonderful 5* review for Lucy. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Fantastic experience with Chase Buchanan Richmond...”

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Feb 13,2023
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Danny
Daniel
By: 'Vatche'
Feb 13,2023
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this helpful
Fantastic experience with Chase Buchanan Richmond. Daniel Johns and the team were fab throughout the process in helping me purchase my house. Excellent communication from start to finish and made me feel really comfortable throughout the proces, guiding me step by step. Would 100% recommend them. ...
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By: Chase Buchanan
Feb 20, 2023
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Thank you Vatche, We are glad to hear that you had such a good experience with Dan & the team and really appreciate your comments and recommendation. Kind regards, Chase Buchanan ...

“Amazing service with Chase Buchanan...”

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Feb 12,2023
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Danny
Daniel
By: 'Sarah'
Feb 12,2023
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this helpful
Huge thank you to Daniel Johns and Danny Hicks at Chase Buchanan in Richmond for helping me to sell my flat. They were amazing from start to finish, going above and beyond with consistently great communication to myself, my buyers and both sets of solicitors. ...
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By: Chase Buchanan
Feb 20, 2023
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Dear Sarah, Thank you for your 5* review for Dan & Danny, we are delighted that you found their service outstanding and really appreciate your comments. Kind regards, Chase Buchanan ...

“Jennifer has been most helpful in securing a ......”

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Jan 27,2023
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Jennifer
By: 'Tahira Khan'
Jan 27,2023
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this helpful
Jennifer has been most helpful in securing a new tenant for us in our property, great comms and very efficient Many thanks!...
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By: Chase Buchanan
Jan 30, 2023
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Many thanks for your 5* review Tahira. Wishing you all the best in your new home! Kind regards, Chase Buchanan ...

“Best service in town...”

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Jan 20,2023
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Leah
By: 'Nick'
Jan 20,2023
0 people found
this helpful
I have recently gone through a rental with an agent at this agency named Leah. She has been profoundly great, helpful and understanding throughout my application. From the time of viewing right through into the referencing and signage of the tenancy. She had been prompt ...
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By: Chase Buchanan
Jan 30, 2023
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Dear Nick, Thank you for this wonderful 5* review for Leah. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Daniel and Danny went above and beyond with t......”

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Jan 06,2023
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Daniel
Danny
By: 'Alison Hales'
Jan 06,2023
0 people found
this helpful
Daniel and Danny went above and beyond with the sale of my flat. Lots of viewings, fast feedback and big effort to help push the process along with solicitors. I’ll definitely go with them next time round. Friendly and professional with sound advise....
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By: Chase Buchanan
Jan 27, 2023
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Hi Alison, Many thanks for your 5* review for Daniel & Danny, we are very pleased that you found them so friendly and professional and really appreciate your comments. Kind regards, Chase Buchanan ...

“House Sale...”

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Dec 31,2022
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Lucy
By: 'Sally'
Dec 31,2022
0 people found
this helpful
Lucy and Naj went above and beyond in selling my house for me. Always pleasant and professional, they worked with energy and determination throughout the process and were particularly good when the going got tough. The whole team at Teddington were a pleasure to deal ...
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By: Chase Buchanan
Jan 04, 2023
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Dear Sally, Thank you for your lovely review for Lucy and Naj, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“Flat sale...”

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Dec 29,2022
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Danny
By: 'Alan Lewis'
Dec 29,2022
0 people found
this helpful
We saw 3 estate agents before deciding on Chase Buchanan. We were impressed with their cavalier approach and realistic valuation, backed up with plenty of experience with trading properties during uncertain economic times. Within 2 weeks we had an offer and Danny guided us through the process ...
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By: Chase Buchanan
Jan 27, 2023
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Hi Alan, Thank you very much for the great review for Danny, we are delighted that you found the service so helpful and really appreciate your comments. Kind regards, Chase Buchanan ...

“I have dealt with Daniel Johns at Chase Bucha......”

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Dec 22,2022
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Daniel
By: 'Julia'
Dec 22,2022
0 people found
this helpful
I have dealt with Daniel Johns at Chase Buchanan Richmond and found him very helpful and responsive! Thank you for all your support!...
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By: Chase Buchanan
Jan 27, 2023
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Many thanks for your 5* review Julia, we really appreciate it. Kind regards, Chase Buchanan ...

“I have to say firstly that the misconception ......”

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Dec 16,2022
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Danny
Daniel
By: 'Javier Lopez'
Dec 16,2022
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this helpful
I have to say firstly that the misconception that all estate agents will promise you the earth and deliver very little could not be more incorrect in this case . From the first time I met Danny Hicks and Daniel Johns I knew very quickly that ...
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By: Chase Buchanan
Jan 27, 2023
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Dear Javier, Thank you very much for your lovely comments for Danny & Daniel, we are delighted that you found them both so reassuring and helpful and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Excellent Service...”

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Dec 16,2022
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Candace
By: 'Tim'
Dec 16,2022
1 people found
this helpful
Candace did a great job securing our asking price in only a couple of weeks of our flat being on the market. Would work with her again. 👍...
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By: Chase Buchanan
Dec 16, 2022
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Hi Tim, Thank you for your 5* review for Candace, we really appreciate your comments and recommendation. Kind regards, Chase Buchanan ...

“The best agent in London !!!...”

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Dec 16,2022
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Daniel
By: 'B. Watson'
Dec 16,2022
0 people found
this helpful
I can't speak highly enough of my experience with Daniel Johns from Chase Buchanan. I was so lucky to meet Dan when I was trying to find my dream house . I am first-time homebuyer with very little knowledge about mortgage process. His knowledge, mentorship, patience ...
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By: Chase Buchanan
Jan 04, 2023
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Thank you for this wonderful 5* review for Daniel. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“We had a great experience buying our first pr......”

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Dec 13,2022
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Candace
By: 'Antoine'
Dec 13,2022
1 people found
this helpful
We had a great experience buying our first property with Candace from Chase Buchanan. They were flexible with the viewings whenever we wanted to check the house again, the entire process was very smooth and fast and we were really happy with the communication overall. ...
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By: Chase Buchanan
Dec 14, 2022
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Hi Antoine, Thank you for your lovely comments for Candace, we are delighted that you were pleased with the service and really appreciate your comments. Best wishes, Chase Buchanan ...

“We are very happy with all the service we got......”

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Dec 13,2022
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Candace
By: 'Ali'
Dec 13,2022
1 people found
this helpful
We are very happy with all the service we got from Chase Buchanan Twickenham. Huge thanks to Candace, who dealt with us from initial viewings until completion - she has been very helpful with all of our questions, even after the completion....
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By: Chase Buchanan
Dec 14, 2022
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Many thanks for your 5* review Ali, We really appreciate your comments and are delighted that you found Candace so helpful. Kind regards, Chase Buchanan ...

“Great Team!...”

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Dec 12,2022
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Catherine
By: 'David G'
Dec 12,2022
1 people found
this helpful
Thanks to Catherine at Chase Buchanan York Street for her friendly and professional help during the purchase of our lovely new home. Can’t recommend this team enough....
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By: Chase Buchanan
Dec 12, 2022
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Hi David, Thanks for your kind words and 5* review, we really appreciate your comments and hope you are enjoying your new home. Kind regards, Chase Buchanan ...

“Chase Buchanan in Twickenham are a great bran......”

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Dec 12,2022
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Catherine
By: 'Josephine'
Dec 12,2022
1 people found
this helpful
Chase Buchanan in Twickenham are a great branch. As a team they are very supportive of each other and all of them seem to be very well informed about all their clients. Catherine Tappin in particular was a 'life saver'. She held my hand through ...
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By: Chase Buchanan
Dec 12, 2022
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Hi Josephine, Many thanks for your lovely comments for Catherine and the Twickenham team. We are delighted that you found the service so supportive and well informed. We really appreciate your review. Best wishes, Chase Buchanan ...

“Super Agent in SW London...”

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Dec 11,2022
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Candace
By: 'James'
Dec 11,2022
1 people found
this helpful
I've dealt with Case Buchanan for a few years now and couldn't recommend them enough. Candace Cherry keeps me posted on properties that come onto the market and her customer service skills and attention to detail is superb. Great experience!...
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By: Chase Buchanan
Dec 12, 2022
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Many thanks for your comments James, we really appreciate your review. Kind regards, Chase Buchanan ...

“Catherine Tappin handled the recent sale of m......”

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Dec 11,2022
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Catherine
By: 'John'
Dec 11,2022
1 people found
this helpful
Catherine Tappin handled the recent sale of my flat. Catherine was always a pleasure to deal with, was calm and pragmatic and made sure that the process was as stress-free as possible. Thanks also to Steve Chubb who helped push the process along....
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By: Chase Buchanan
Dec 12, 2022
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Hi John, Thank you for your 5* review for Catherine & Steve, we are very pleased that you were happy with the service and really appreciate your comments. Kind regards, Chase Buchanan ...

“5 star!!!!!...”

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Dec 09,2022
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Lorenc
By: 'Lena'
Dec 09,2022
1 people found
this helpful
I was very impressed with the efficiency of the Sales-and Lettings Team at Twickenham with the purchase of my property. A huge thanks to Candace Cherry for her professional guidance and a big thank you to Lorenc Denizi for his professional and efficiency eg letting ...
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By: Chase Buchanan
Dec 09, 2022
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Dear Lena, Thank you for this wonderful 5* review for Lorenc. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“We are happy with our smooth house purchase. ......”

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Dec 08,2022
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Catherine
By: 'Anh'
Dec 08,2022
1 people found
this helpful
We are happy with our smooth house purchase. Catherine Tappin in Twickenham brand was extremely helpful and professional. The communication was straightforward and up to date. We knew what is going on and what we are waiting for on every stage. Once again, thank Catherine ...
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By: Chase Buchanan
Dec 08, 2022
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Hi Anh, Many thanks for your lovely comments for Catherine, we are very pleased to hear that you found her so helpful and professional and hope you are enjoying your new home. Best wishes, Chase Buchanan ...

“Ms Catherine Tappin...”

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Dec 08,2022
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Catherine
By: 'Natalia Martini Martini'
Dec 08,2022
1 people found
this helpful
Ms Catherine Tappin has been very helpful throughout the process. Fantastic! Thank you Very professional with a special touch for dealing with stressful situations. She...
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By: Chase Buchanan
Dec 08, 2022
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Hi Natalia, Many thanks for your comments for Catherine, we are delighted that you found her so helpful and really appreciate your review. Kind regards, Chase Buchanan ...

“Twickenham Flat Sale...”

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Dec 08,2022
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Catherine
By: 'SR'
Dec 08,2022
1 people found
this helpful
The sale of my property was particularly difficult - it fell through completely at one stage, and my onward purchase was put at risk. However, Chase reacted incredibly quickly and had the property back on the market and a new offer agreed within a couple ...
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By: Chase Buchanan
Dec 08, 2022
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Many thanks for your lovely comments for Catherine and the team. We are delighted that you found the service efficient and helpful and really appreciate your recommendation. Kind regards, Chase Buchanan ...
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Last updated at 10:42 AM 30/08/2016 by Fiona Oakley


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