“Excellent service. Would recommend to others...”
5 Star Review
Apr 11,2018
By:
'Satveer'
Apr 11,2018
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Landlord)
Rent PCM: £2750
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 122 Heath Road
Lettings (as a Landlord)
Rent PCM: £2750
Postcode: TW1
0
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Did what they said they would. Very good service. Would recommend to others. Very prompt reply to all phone calls....
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“Danielle Fogarty CB St Margarets...”
5 Star Review
Apr 10,2018
By:
'Faye'
Apr 10,2018
Branch: St Margarets, 124 St Margarets Road
Services: Lettings (as a Landlord)
Rent PCM: £1895
Would you recommend?: Yes
Postcode: TW1
Branch: St Margarets, 124 St Margarets Road
Lettings (as a Landlord)
Rent PCM: £1895
Postcode: TW1
0
people found
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Danielle was an absolute pleasure to work with. She swiftly responded to all my emails in a professional and thoughtful manner. She also managed to find me a suitable tenant in under forty eight hours- I was very impressed! I would not hesitate to recommend ...
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Comment on agent fees
Average market rate
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“Always an excellent service...”
5 Star Review
Apr 09,2018
By:
'Diana'
Apr 09,2018
Branch: St Margarets, 124 St Margarets Road
Services: Lettings (as a Landlord)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: TWI
Branch: St Margarets, 124 St Margarets Road
Lettings (as a Landlord)
Rent PCM: £1350
Postcode: TWI
0
people found
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I have used C B for a number of years now to both purchase and then to let my flat. They are always helpful, informed and pleasant to deal with. Danielle has just helped me to find new tenants and supervised the check out of ...
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Comment on agent fees
The fee structure is fair
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“Helpful and positive approach...”
5 Star Review
Apr 06,2018
By:
'Alev'
Apr 06,2018
Branch: Hampton Hill, 101 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: TW11
Branch: Hampton Hill, 101 High Street
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: TW11
0
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Breda was very helpful from the beginning of our property search. She was aware of our needs and showed us carefully picked properties. During contract stage we had some problems and she did her best to solve them. Thanks to her now we have settled ...
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Comment on agent fees
It is a bit high.
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5 Star Review
Mar 23,2018
By:
'Dale'
Mar 23,2018
Branch: Hampton Hill, 101 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW12
Branch: Hampton Hill, 101 High Street
Lettings (as a Tenant)
Postcode: TW12
0
people found
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I have been looking around at rental properties for a couple of months now and saw a great flat in the Hampton area. Breda showed me around the flat and was polite and understanding. She was patient whilst answering my questions and it was greatly ...
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Comment on agent fees
Agent's fees were reasonable and were clearly defined.
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4 Star Review
Mar 22,2018
By:
'Martin'
Mar 22,2018
Branch: St Margarets, 124 St Margarets Road
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: TW1
Branch: St Margarets, 124 St Margarets Road
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: TW1
1
people found
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We have used Chase Buchanan for several years,since we started letting.Overall all agents have been most pleasant.
I am unable to highlight any particular agent as the turnover has been high;Also I find it confusing over the number of different agents one ...
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Comment on agent fees
Fees are reasonable.
1
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“Fast acting and good communication...”
5 Star Review
Mar 20,2018
By:
'Aman'
Mar 20,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Postcode: TW7
0
people found
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Thank you to Sarita and Jenna who were very helpful with flat viewings. You communicated with me everyday & kept me up to date. You organised so many viewings and came across as organised and conscientious. Thank you....
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“Whilst looking to relocate, we got in contact with Chase ......”
5 Star Review
Mar 15,2018
By:
'Sam'
Mar 15,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: TW7
0
people found
this helpful
Whilst looking to relocate, we got in contact with Chase Buchanan about several properties. Sarita initially dealt with us and was approachable and extremely helpful on the get-go.
From taking our initial enquiry about one property, she then arranged for us to view 3 properties in ...
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“Dawn and Danny at the Richmond office were really great ......”
5 Star Review
Mar 12,2018
By:
'Laura'
Mar 12,2018
Branch: Richmond, 20 Red Lion Street
Services: Sales (as a Vendor)
Sold price: £500000
Would you recommend?: Yes
Postcode: TW9
Branch: Richmond, 20 Red Lion Street
Sales (as a Vendor)
Sold price: £500000
Postcode: TW9
0
people found
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Dawn and Danny at the Richmond office were really great from start to finish.
Whilst marketing our property, they understood our situation well and listened to us, to act accordingly to help us achieve the result we wanted.
Once they had secured our buyers, they ...
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Comment on agent fees
Acceptable
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“I have been letting properties with Chase Buchanan, Hampton Hill, ......”
5 Star Review
Mar 12,2018
By:
'Gianni'
Mar 12,2018
Branch: Hampton Hill, 101 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: TW12
Branch: Hampton Hill, 101 High Street
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: TW12
0
people found
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I have been letting properties with Chase Buchanan, Hampton Hill, for the past 14 years.
I have always found Breda and Lianne to be professional and proactive.
In Breda and Lianne Chase Buchanan have two of the best letting agents in the local area.
If you ...
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“Professional and friendly service from Lianne made the whole process ......”
5 Star Review
Mar 11,2018
By:
'Michael'
Mar 11,2018
Branch: Hampton Hill, 101 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: TW12
Branch: Hampton Hill, 101 High Street
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: TW12
0
people found
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Professional and friendly service from Lianne made the whole process of getting our new rental property seem simple and stress free....
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Comment on agent fees
Reasonable and competitive fee.
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“I had the pleasure of working with Lianne and Reece ......”
5 Star Review
Mar 06,2018
By:
'TK'
Mar 06,2018
Branch: Hampton Hill, 101 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: TW12
Branch: Hampton Hill, 101 High Street
Lettings (as a Landlord)
Rent PCM: £1350
Postcode: TW12
0
people found
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I had the pleasure of working with Lianne and Reece to get my property rented. They have been very thorough, professional and more importantly 'realistic' in their evaluation and managing everyone's expectation (I can vouch for this as I have worked with other estate agents ...
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Comment on agent fees
Reasonable fees - you get what you pay for!
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“Really pleased with the interaction with Jenna in finding us ......”
4 Star Review
Mar 04,2018
By:
'SHARMILA'
Mar 04,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Postcode: TW7
1
people found
this helpful
Really pleased with the interaction with Jenna in finding us tenants in the usually dull time of Christmas. Thanks very much!!...
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1
people found
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Yes
“Danielle went above and beyond for my husband and I ......”
5 Star Review
Mar 03,2018
By:
'Lucy'
Mar 03,2018
Branch: St Margarets, 124 St Margarets Road
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: TW11
Branch: St Margarets, 124 St Margarets Road
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: TW11
0
people found
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Danielle went above and beyond for my husband and I when we were looking for a new flat to rent in St Margarets. From the beginning, I felt like she really listened, understood what we wanted and cared that we were happy. Not only did ...
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0
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“Absolutely pleased with Chase to have gone through another wonderful ......”
5 Star Review
Mar 01,2018
By:
'EV'
Mar 01,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW7
1
people found
this helpful
Absolutely pleased with Chase to have gone through another wonderful experience finding a second rental property.
Many thanks Sarita for helping us find a good one in a very short time. We are happy to move in our new home....
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1
people found
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“Sarita was helpful, approachable, and easy to get along with ......”
5 Star Review
Mar 01,2018
By:
'Fahad'
Mar 01,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: TW7
1
people found
this helpful
Sarita was helpful, approachable, and easy to get along with when first encountering her. Initially, we rang to book an appointment for one property and she then recommended other properties based on location and price range.
She allowed for us to meet her with a ...
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1
people found
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Yes
“Thanks Sarita - Proactive, Helpful and to the point. ! We ......”
5 Star Review
Mar 01,2018
By:
'Vinod'
Mar 01,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW75
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW75
1
people found
this helpful
Thanks Sarita - Proactive, Helpful and to the point. !
We had been associated with Chase for almost 3 years now and you guys are brilliant. Thanks...
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Comment on agent fees
Nope, i feel there should be some consideration for existing clients vs new clients.. we had to pay same processing fee every-time
1
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Yes
“Reece was very proactive and informative. He had great prior ......”
5 Star Review
Feb 27,2018
By:
'Lee'
Feb 27,2018
Branch: Hampton Hill, 101 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: TW12
Branch: Hampton Hill, 101 High Street
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: TW12
0
people found
this helpful
Reece was very proactive and informative. He had great prior knowledge of the property and helped chase the middle men that were not getting far with the info given. He managed to speed the process along and was calm throughout....
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Comment on agent fees
Bad. Fees are always an issue and it feels many 'fees' for admin like roles cost crazy amounts - wish I was on that much money an hour.
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Yes
“We were first-time buyers and so fairly new to the ......”
5 Star Review
Feb 26,2018
By:
'Amber'
Feb 26,2018
Branch: St Margarets, 124 St Margarets Road
Services: Sales (as a Buyer)
Sold price: £450000
Would you recommend?: Yes
Postcode: TW7
Branch: St Margarets, 124 St Margarets Road
Sales (as a Buyer)
Sold price: £450000
Postcode: TW7
0
people found
this helpful
We were first-time buyers and so fairly new to the entire process of buying a property, slightly nervous and pretty confused, Sophie was great in helping us through the process. She listened to what we needed, advised accordingly, overall was really proactive, and then following ...
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Comment on agent fees
Good
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“Excellent service as always but didn't get constant updates apart ......”
5 Star Review
Feb 21,2018
By:
'Karen'
Feb 21,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW11
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Postcode: TW11
0
people found
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Excellent service as always but didn't get constant updates apart from that , am very happy. Thank you very much...
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Comment on agent fees
Goodish
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Yes
“Jenna, thanks for all your hard work to help us ......”
5 Star Review
Feb 20,2018
By:
'Carol'
Feb 20,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW7
0
people found
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Jenna, thanks for all your hard work to help us find our next rental property. Fantastic job, we certainly felt that you always went the extra mile to look out for us....
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Comment on agent fees
The agents fees were reasonable given the service we received, but we felt very let down by the concierge service and the confusion that ensued when the contract was drawn up in 2 separate names with 2 separate fees being required to be paid. This was frustrating and caused us endless discussions with the concierge team which need not have been required had Chase Buchanan issued us with a standard joint contract.
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“Myles went out of his way to provide the help ......”
5 Star Review
Feb 20,2018
By:
'Angus'
Feb 20,2018
Branch: Hampton Hill, 101 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Hampton Hill, 101 High Street
Sales (as a Vendor)
Postcode:
0
people found
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Myles went out of his way to provide the help we needed at a difficult time for our family, not only finding a buyer quickly but helping our solicitor resolve a complicated lease situation. We would have no hesitation in recommending him....
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“Excellent service as usual and Jenna was consistent and gave ......”
5 Star Review
Feb 20,2018
By:
'Dayo'
Feb 20,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Rent PCM: £1390
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Rent PCM: £1390
Postcode: TW7
1
people found
this helpful
Excellent service as usual and Jenna was consistent and gave a professional service.
Good service, constant updates, all round good job...
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Comment on agent fees
Good fee as usual
1
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Yes
“Reece was very helpful helping me locking the property I'd ......”
5 Star Review
Feb 20,2018
By:
'Bin'
Feb 20,2018
Branch: Hampton Hill, 101 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW12
Branch: Hampton Hill, 101 High Street
Lettings (as a Tenant)
Postcode: TW12
0
people found
this helpful
Reece was very helpful helping me locking the property I'd like to rent. Patient negotiations, professional suggestions and fast reactions. Defenitely recommend him and the whole team to people hunting for properties....
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Comment on agent fees
fair
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“Elliot is helpful and on the ball when it comes ......”
5 Star Review
Feb 14,2018
By:
'Lottie'
Feb 14,2018
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: TW2
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: TW2
0
people found
this helpful
Elliot is helpful and on the ball when it comes to organising property viewings. He replies to emails quickly and we appreciated that he worked late into the evening, helping us to secure our perfect rental property. Really going above and beyond....
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“Chase Buchanan's service was good. Myles was friendly and approachable, ......”
4 Star Review
Feb 10,2018
By:
'Binod'
Feb 10,2018
Branch: Twickenham, 4 York Street
Services: Sales (as a Buyer)
Sold price: £625000
Would you recommend?: Yes
Postcode: TW27
Branch: Twickenham, 4 York Street
Sales (as a Buyer)
Sold price: £625000
Postcode: TW27
0
people found
this helpful
Chase Buchanan's service was good. Myles was friendly and approachable, made himself available whenever necessary. I was able to negotiate the price and purchase a property with his assistance. Thank you Myles....
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“Lucy and the team at Chase Buchanan have been excellent ......”
5 Star Review
Feb 09,2018
By:
'Paul'
Feb 09,2018
Branch: St Margarets, 124 St Margarets Road
Services: Lettings (as a Tenant)
Rent PCM: £1495
Would you recommend?: Yes
Postcode: TW1
Branch: St Margarets, 124 St Margarets Road
Lettings (as a Tenant)
Rent PCM: £1495
Postcode: TW1
0
people found
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Lucy and the team at Chase Buchanan have been excellent throughout the whole process during my search. At no point were they pushy or forceful like some other agents that I have dealt with during my search for a property. They had a great understanding ...
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Comment on agent fees
Good
0
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“Working with Lucy was a welcomed breath of fresh air ......”
5 Star Review
Feb 08,2018
By:
'Mark'
Feb 08,2018
Branch: St Margarets, 124 St Margarets Road
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: TW1
Branch: St Margarets, 124 St Margarets Road
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: TW1
0
people found
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Working with Lucy was a welcomed breath of fresh air after a pretty poor experience elsewhere. She was super accommodating and flexible in order to secure viewings and dealings thereafter were a breeze. Lucy was helpful, detailed and made both myself and my partner feel ...
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Comment on agent fees
Good
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“Process was quick and painless and rental was achieved extremely ......”
5 Star Review
Feb 06,2018
By:
'Graham'
Feb 06,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Rent PCM: £2300
Would you recommend?: Yes
Postcode: SW13
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Rent PCM: £2300
Postcode: SW13
1
people found
this helpful
Process was quick and painless and rental was achieved extremely quickly.
At all times the approach was professional.
Local knowledge and pricing was on the mark....
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Comment on agent fees
Agreed Agents Fees were fine.
1
people found
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“I spoke to and exchanged emails with Reece through the ......”
5 Star Review
Feb 05,2018
By:
'Alan'
Feb 05,2018
Branch: Hampton Hill, 101 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1295
Would you recommend?: Yes
Postcode: TW12
Branch: Hampton Hill, 101 High Street
Lettings (as a Tenant)
Rent PCM: £1295
Postcode: TW12
0
people found
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I spoke to and exchanged emails with Reece through the first couple of weeks of arranging our new tenancy via Chase Buchanan. He was always prompt to respond, very helpful, and kept us fully up to date with how the tenancy application process was progressing....
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Comment on agent fees
Fine
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