96% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
94% lettings fee satisfaction
Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham ...
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Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham area which can be found in Richmond, St Margarets, Hampton Hill and Isleworth.
Why Chace Buchanan estate agents?
Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation.
Why move to Richmond borough in London ?
Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.
Why Chace Buchanan estate agents?
Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation.
Why move to Richmond borough in London ?
Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.
Latest Reviews
View all Reviews 881
25th Jul 2024
reviewed by 'Mr L.'
23rd May 2024
reviewed by 'Michael'
27th Mar 2024
reviewed by 'John'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £42,000 | £20,800,000 |
| Lettings | 95% | 94% | £750 | £3,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 167 | 6 | 366 | 24 | 177 | 4 | 108 | 7 | 16 | 6 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Oct 26,2018
Oct 26,2018
1
people found
this helpful
this helpful
Received really good service from Jenna, she kept the communication between us, giving me updates as an when I needed to know with what's happening with our application. Her response time was amazing getting back to me within the hour with any queries I had ...
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Oct 26, 2018
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Hi Nathaniel,
Thank you for leaving a review. We're glad that you were impressed with Jenna's service and that you felt fully updated throughout the process.
Should you need any assistance in the future please do not hesitate to get in touch! ...
Oct 26,2018
Oct 26,2018
0
people found
this helpful
this helpful
Aiden did a fantastic job finding us the most perfect home! Couldn't recommend him more. He was friendly, professional and had a great sense of humour! Thanks again for all your help!! Cant recommend Chase Buchanan enough!...
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Comment on agent fees
Good
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Oct 25,2018
Oct 25,2018
0
people found
this helpful
this helpful
I can't rate my experience with Chase Buchanan highly enough. The quality of service from Danny Hicks and Daniel Johns for the sale of my property was superb, they went above and beyond to help and really have set the benchmark for my dealings with ...
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Comment on agent fees
Perfectly fair and reasonable.
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Oct 26, 2018
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Dear Matt,
Thank you so much for your fantastic comments for both Danny & Daniel, we are delighted you found the service superb and your recommendation is greatly appreciated.
Kind regards,
Chase Buchanan ...
Oct 24,2018
Oct 24,2018
2
people found
this helpful
this helpful
I have never met, a better Agent then Nick and I have met qoute a few Agents... Professional and friendly, has a sense of humour. It looks like he enjoys what he does, which is rare these days.
Thank you....
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Comment on agent fees
Excellent
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Oct 26, 2018
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Hi Roberta,
We are really pleased to hear that you found the service from Nick so pleasant and enjoyable. We very much appreciate your review and recommendation.
Kind regards,
Chase Buchanan ...
Oct 24,2018
Oct 24,2018
0
people found
this helpful
this helpful
Extremely professional and were there to support me with any questions or issues from day 1. Both Ricky and Kris worked with me to sell both my mother's and my own property. I don't know what I would have done without them really.
Would give 10 stars ...
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Comment on agent fees
Reasonable based on the amount of work it took to sell both houses.
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Oct 25, 2018
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Hi Archie,
Thank you for taking the time to leave such a lovely review. It's great to hear that you felt fully supported on both of the sales and that you developed a good relationship with both Kris and Ricky.
All the best and should you ever need further assistance please do not hesitate to contact us! ...
Oct 23,2018
Oct 23,2018
1
people found
this helpful
this helpful
Jenna and Abdul were very accomodating when trying to find the right property for my family. I really appreciate their help in everything they have done for us....
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Oct 25, 2018
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Hi Jan,
Thank you for your 5* review. We're glad that we could assist in finding a property for you and your family and would be happy to help should you need any assistance in the future. ...
Oct 23,2018
Oct 23,2018
2
people found
this helpful
this helpful
Very helpful, professional, and went the extra mile. Exceeded my expectations, and I would recommend them to friends and family....
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Oct 23, 2018
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Hi AB,
Many thanks for your review for the team. It's excellent to hear how impressed you were and that you would recommend Chase Buchanan.
Thank you. ...
Oct 23,2018
Oct 23,2018
1
people found
this helpful
this helpful
We rented a property through Abdul and Jenna and were very pleased with the service provided and process of moving in and vacating.
We wouldn't not hesitate to recommend them again....
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Oct 25, 2018
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Hi,
Thank you for leaving such a lovely review. We're glad that you experienced Jenna and Abdul's usual 5* service and we made the whole process a smoother one for you.
Should you need our help in the future please do not hesitate to get in touch! ...
Oct 22,2018
Oct 22,2018
1
people found
this helpful
this helpful
I would like to thank Jenna and Abdul for helping us to find the property matching our criteria. They are very proactive and proffesional. I would definitely recommend them and rent the property from Chase Buchanan in the future....
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Comment on agent fees
Fees are competitive.
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Oct 25, 2018
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Hi Slavka,
It's lovely to hear that our fantastic lettings team helped find you an ideal property.
Thank you for taking the time to leave a review and we wish you every happiness in your new home! ...
Oct 22,2018
Oct 22,2018
1
people found
this helpful
this helpful
We recently used Chase in Twickenham to let out our flat. Nick in the lettings team found us tenants very quickly and progressed the tenancy in a timely fashion.
We would not hesitate to use him or Chase Buchanan again....
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Oct 23, 2018
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Hi Tim,
We really appreciate your great review for Nick and are very pleased to hear that he found your new tenants quickly and arranged everything for you so efficiently. We do hope we can help again in the future.
Kind regards,
Chase Buchanan ...
Oct 22,2018
Oct 22,2018
1
people found
this helpful
this helpful
Chase Buchana I have known from Abdul last 4 year and his is Very good at communication suggestions and action....
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Oct 25, 2018
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Hi Malla,
Many thanks for leaving us a review. Abdul certainly goes above and beyond and we hope we can be of assistance to you again in the future.
Warm regards,
Chase Buchanan. ...
Oct 22,2018
Oct 22,2018
1
people found
this helpful
this helpful
We had a smooth process in branch when putting forward an offer for renting. This followed by prompt communication to finalise our references for the landlord. Overall a good experience with both Abdul Miah and Jenna McCann....
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Comment on agent fees
Reasonable fees compared to competitors.
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Oct 24, 2018
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(1)
Hi Fazal,
Thank you for your review. We're glad that you had a positive experience with us and please get in touch should you need any further assistance! ...
Oct 22,2018
Oct 22,2018
3
people found
this helpful
this helpful
Chelsea couldn't be have been more helpful. She was able to answer all of my queries efficiently and quickly. Thanks!...
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Oct 23, 2018
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(1)
Hi Zoe,
Thanks for your lovely comments for Chelsea, we are very pleased you found her so helpful and efficient.
Warm regards,
Chase Buchanan ...
Oct 21,2018
Oct 21,2018
2
people found
this helpful
this helpful
Chelsea responded promptly when called upon to find us accommodation at very short notice. Having identified a property, she quickly arranged a viewing which meant squeezing us in between her other commitments. She also quickly confirmed the Landlord's acceptance of our offer and timetable and ...
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Comment on agent fees
Good
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Oct 23, 2018
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(1)
Hi Mike,
We are delighted to hear you found Chelsea so helpful and professional and very much appreciate your recommendation. We hope you enjoy your new home and if you need anything, please get in touch.
Regards,
Chase Buchanan ...
Oct 20,2018
Oct 20,2018
1
people found
this helpful
this helpful
Both Abdul and Jenna demonstrated exceptional customer service when I was looking for a place to rent and found the right place for me and my family....
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Oct 24, 2018
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Hi Bimal,
Thank you for your lovely review.
We wish you every happiness and should you need any further assistance please do not hesitate to contact us! ...
Oct 20,2018
Oct 20,2018
0
people found
this helpful
this helpful
Abdul and Jenna could not have been more helpful. Renting a property can be a minefield but Abdul and Jenna set out the process clearly and provided all the support along the way. They had excellent knowledge of the local area and were always on ...
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Comment on agent fees
Agents fees seemed reasonable to me and were clearly explained upfront
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Oct 24, 2018
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Hi,
Thank you for taking the time to leave us such a positive review. Abdul and Jenna are a great team and we're happy we could provide you with such great support.
Warm regards,
Chase Buchanan. ...
Oct 20,2018
Oct 20,2018
3
people found
this helpful
this helpful
Chelsea was great. She was clear, and she made it simple for us to follow the necessary procedure to get the lease....
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Oct 23, 2018
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Hi TK,
We thank you for your comments for Chelsea and are really happy to hear she made the process clear and simple for you. We hope you enjoy your new.
Warm regards,
Chase Buchanan ...
Oct 19,2018
Oct 19,2018
1
people found
this helpful
this helpful
Chelsea and Aiden They explane to me everything very clearly. They are profesional and frendly service always there to help when i need them....
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Comment on agent fees
They are very profesional and frendly service always there to help
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Oct 23, 2018
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Hi Igor,
We are pleased to hear you found both Chelsea and Aiden so professional and helpful and appreciate your recommendation.
Kind regards,
Chase Buchanan ...
Oct 19,2018
Oct 19,2018
0
people found
this helpful
this helpful
Great service provided by the whole team at Chase Buchanan. Stand-out performances from Kristian and Nick. Buying and selling a property is not a simple process and the team at CB made a complex sale far easier. I highly recommend working these two experienced gents! ...
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Comment on agent fees
Good value and competitive
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Oct 19, 2018
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Thank you so much for your fantastic comments for both Kristian and Nick. Your recommendation is much appreciated and we are delighted to hear you found the process so efficient.
Kind regards,
Chase Buchanan ...
Oct 18,2018
Oct 18,2018
2
people found
this helpful
this helpful
Nick is very cordial and helpful with every step of the tenancy process, would recommend to anyone wanting a good real estate agent....
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Oct 23, 2018
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Hi Kirsty,
Thanks for your review and recommendation for Nick. We are glad you found the service helpful and Nick so pleasant.
Warm regards,
Chase Buchanan ...
Oct 18,2018
Oct 18,2018
1
people found
this helpful
this helpful
Moving home can be a stressful business but Abdul and Jenna removed as much of the stress as possible, kept me in the loop and really made the effort to get me a good deal. Great to work with people who actually care!...
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Comment on agent fees
Reasonable
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Oct 24, 2018
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Hi Andy,
Moving home can certainly be stressful so its great to hear that we helped alleviate some of that stress for you.
Thank you for taking the time to leave a review! ...
Oct 17,2018
Oct 17,2018
0
people found
this helpful
this helpful
We recently sold our house and bought another through Chase Buchanan, Hampton Hill.
Our chain was not straightforward but Chris and John at Chase did an incredible job of keeping everything on track. These guys are straightforward, work hard and communicate effectively.
Definitely far better ...
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Comment on agent fees
Fair
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Oct 18, 2018
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Hi Simon,Thank you for leaving such a gleaming review! We really appreciate your feedback and its lovely to know that you found the service from John and the team excellent. Should you need any further assistance please do not hesitate to contact us! ... ...
Oct 17,2018
Oct 17,2018
1
people found
this helpful
this helpful
Have dealt with this agent for a few years now and I have to say they never disappoint me in the service they provide. Great work from Abdul and Jenna and will be using them again....
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Comment on agent fees
Good
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Oct 17, 2018
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Hi Deep,
Thanks a lot for leaving this lovely review. It is a pleasure to work with you and we look forward to assisting you again in the future! ...
Oct 16,2018
Oct 16,2018
1
people found
this helpful
this helpful
Nick assisted us in finding a flat and was a great help at every stage of the process, I would highly recommend him to anyone that was looking to rent....
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Comment on agent fees
good
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Oct 18, 2018
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(1)
Many thanks for your great review for Nick, we are very pleased to hear that he was so helpful and found you your new home. Your recommendation is much appreciated and if you need anything, please let us know.
Warm regards,
Chase Buchanan ...
Oct 16,2018
Oct 16,2018
1
people found
this helpful
this helpful
A big thank you to Abdul and Jenna for renting my property - efficient, organised and all around a great team....
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Comment on agent fees
Good
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Oct 17, 2018
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Hi Mrs Brar,
It's fantastic to hear such great feedback and that the efficiency and organisation of our team shines through!
Should you need any further assistance please do not hesitate to get in touch! ...
Oct 16,2018
Oct 16,2018
1
people found
this helpful
this helpful
Very helpful and able to sort out any queries regarding the property. Communication was good. Very friendly and knowledgeable.
Would definitely recommend....
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Comment on agent fees
Good
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Oct 17, 2018
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(1)
Hi JW,
Many thanks for taking the time to write us a review. It is great to hear that our lovely team communicated well with you throughout the process and that as a result you would recommend our service - which speaks for itself.
Thanks again and all the best in your new home! ...
Oct 15,2018
Oct 15,2018
1
people found
this helpful
this helpful
Jenna was perfect. Very friendly, personable and easy to talk to. She is a credit to the team and the company...
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Comment on agent fees
The agent fee is way too high and unnecessary. This will put off future customers as most agent fees are way less
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Oct 17, 2018
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Hi Andrea,
Thank you for taking the time to leave a review and its great to hear that you experienced Jenna's top class service! We appreciate that our fees may not be the cheapest, but we do pride ourselves in being great value for money and hope that your experience with us would encourage you to return to us should you need any assistance in the future.
Thanks again for your feedback and we wish you every happiness in your new home! ...
Oct 15,2018
Oct 15,2018
1
people found
this helpful
this helpful
Abdul and the team at CB made the whole experience easy and hassle free. Good communication and couldn't ask for more....
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Comment on agent fees
As expected
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Oct 17, 2018
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Hi Parminder,
Thank you for taking the time to leave a review. A hassle free let is always our aim and we're glad that we found you a suitable property.
We wish you every happiness in your new home! ...
Oct 15,2018
Oct 15,2018
1
people found
this helpful
this helpful
Abdul and Jenna secured my tenants for a house I am renting in Hounslow. The whole process was efficient and professional and I would have no hesitation in recommending them.
I am delighted with the tenants and being a Landlord feel re-assured that my property ...
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Comment on agent fees
The fees are extremely competitive
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Oct 17, 2018
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Hi Mrs Shah,
What a lovely review! It's great to know that you are re-assured your property is in the best hands and it speaks volumes that you would be happy to recommend us.
Thank you again for the lovely review and if you need any further assistance please do not hesitate to get in touch! ...
Oct 15,2018
Oct 15,2018
0
people found
this helpful
this helpful
Elliot provided outstanding service to help my partner and I find the perfect rental property in Richmond. He was very polite, informative and went above and beyond to ensure the process was smooth and hassle free. I've had my fair share of difficult estate agents ...
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Comment on agent fees
Good
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Oct 18, 2018
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Love the new place and always happy to provide positive feedback when it is so richly deserved.
Cheers, Arvind ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:42 AM 30/08/2016 by Fiona Oakley
Best Estate Agent in Twickenham 
Best Estate Agent in TW1 
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