5 Star Review
Feb 06,2019
By:
'Catherine'
Feb 06,2019
Branch: St Margarets, 124 St Margarets Road
Services: Lettings (as a Tenant)
Rent PCM: £1695
Would you recommend?: Yes
Postcode: TW1
Branch: St Margarets, 124 St Margarets Road
Lettings (as a Tenant)
Rent PCM: £1695
Postcode: TW1
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She was so nice and helpful. Really easy to talk to and express and concerns with. She gave me practical advice about the area. I felt she was really honest with me and I'm delighted that I found my dream apartment with her help!!...
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Comment on agent fees
Good. They are half the price of the other agency I was looking at places with.
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“Very Satisfied with the house - an easy move...”
5 Star Review
Feb 06,2019
By:
'Stephanie'
Feb 06,2019
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW7
0
people found
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The properties listed to me were of the correct specifications, with a nice amount of documentation about the property/floor plans on the Chase Buchanan brochures. Abdul who I met first was very professional/friendly and gave good advice about things which would make us ...
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Comment on agent fees
The fees were similar to what was quoted from other companies.
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1 Star Review
Feb 05,2019
By:
'Matt'
Feb 05,2019
Branch: St Margarets, 124 St Margarets Road
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: TW1
Branch: St Margarets, 124 St Margarets Road
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: TW1
0
people found
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I've had more pleasurable Osteo-odonto-keratoprosthesis surgeries than dealing with Lucy, quite possibly the most useless person in the world...
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Comment on agent fees
A rediculious amount considering how much work they actually did
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5 Star Review
Feb 03,2019
By:
'Jo'
Feb 03,2019
Branch: Twickenham, 4 York Street
Services: Sales (as a Vendor)
Sold price: £320000
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 4 York Street
Sales (as a Vendor)
Sold price: £320000
Postcode: TW1
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Thanks to Myles we experienced a straight forward sale with an honest approach and good communication. He also put us in touch with a gem of a conveyancer with whom he has regular contact. All in all a highly positive transaction....
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Comment on agent fees
As per current market.
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5 Star Review
Feb 02,2019
By:
'Agota'
Feb 02,2019
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW7
0
people found
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So grateful that we found our family home through Chase Buchanan Isleworth. Jenna was one of the nicest agents we have ever met and our whole experience with the company was very pleasant. Would highly recommend this agency to anyone....
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Comment on agent fees
very reasonable
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5 Star Review
Jan 31,2019
By:
'Jess'
Jan 31,2019
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW7
1
people found
this helpful
Jenna was efficient, quick and overall 10/10. Couldn't of been better! Made the stress of moving exciting and very easy....
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Comment on agent fees
Good
1
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5 Star Review
Jan 31,2019
By:
'Psweetman'
Jan 31,2019
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: TW4
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: TW4
1
people found
this helpful
I would highly recommend Jenna as an agent. Excellent service and made the process so simply for me. Thanks Jenna!...
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Comment on agent fees
Good
1
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“Very professional customer service...”
5 Star Review
Jan 23,2019
By:
'Alexandra'
Jan 23,2019
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Postcode: TW1
1
people found
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Nick understood that we had to find a property quickly and his professionalism, politeness and communication skills made the difference in transforming a stressful process into a smooth one. I had an excellent experience with renting from Chase Buchanan and I would highly recommend Nick ...
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Comment on agent fees
From my experience they are a little bit lower than other agencies' fees.
1
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Yes
“Not good for property maintenance...”
2 Star Review
Jan 12,2019
By:
'Jay'
Jan 12,2019
Branch: Hampton Hill, 141-143 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1285
Would you recommend?: No
Postcode: TW75
Branch: Hampton Hill, 141-143 High Street
Lettings (as a Landlord)
Rent PCM: £1285
Postcode: TW75
0
people found
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As a landlord, we have had issues with property maintenance working with CB. One ugly repair (on a relatively new door) we were not told about and only found after we moved back in. One big breakage (of a new wardrobe) was not noted on ...
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Comment on agent fees
Low fees, but the property maintenance service is not very good. Higher agent fees and a gold standard service would be better.
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“Always have a tenant ready to move in...”
5 Star Review
Jan 07,2019
By:
'Indra'
Jan 07,2019
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Rent PCM: £1175
Would you recommend?: Yes
Postcode: TW7,
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Rent PCM: £1175
Postcode: TW7,
0
people found
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Abdul and Jenna have been handling my properties for just over 2 years . As well as being extremely professional they always add that personal touch and offer the best advice and service . I only need to sit back and they take the weight off my shoulders
...
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Comment on agent fees
Goodbye
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5 Star Review
Jan 04,2019
By:
'Beverly'
Jan 04,2019
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 122 Heath Road
Lettings (as a Landlord)
Postcode: TW1
1
people found
this helpful
I've been using Chase Buchanan for years now, and have just had another very positive experience with them. My tenant gave notice on a Thursday, and by the following Tuesday, Chelsea Ryan of Chase in Twickenham contacted me to let me know they'd received a ...
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Comment on agent fees
Absolutely fine - I have a very longstanding arrangement
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“Excellent Customer Service...”
5 Star Review
Jan 03,2019
By:
'Amin'
Jan 03,2019
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Postcode: TW1
1
people found
this helpful
Superb customer service. Nick was extremely helpful, friendly and made sure we viewed all the suitable properties.
I can firmly say he is an asset to any organisation....
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1
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5 Star Review
Jan 03,2019
By:
'Molly'
Jan 03,2019
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: TW25
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: TW25
1
people found
this helpful
Nick was helpful and friendly from start to finish, he managed to find exactly what I was looking for in a short space of time...
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Comment on agent fees
Good
1
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5 Star Review
Dec 18,2018
By:
'Happy'
Dec 18,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW7
0
people found
this helpful
A big thank you to Abdul and Jenna for finding my family a property - efficient, organized and a great team....
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Comment on agent fees
Good
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5 Star Review
Dec 15,2018
By:
'Happy'
Dec 15,2018
Branch: Richmond, 20 Red Lion Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: TW9
Branch: Richmond, 20 Red Lion Street
Sales (as a Buyer)
Postcode: TW9
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I have recently purchased a flat through Dan at Chase Buchanan in Richmond. Dan was very helpful and proactive and worked hard to get everything through to exchange....
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Comment on agent fees
Unknown as I am purchasing through this agent.
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“Professionalism at its finest...”
5 Star Review
Dec 07,2018
By:
'Catherine'
Dec 07,2018
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Landlord)
Rent PCM: £2500
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 122 Heath Road
Lettings (as a Landlord)
Rent PCM: £2500
Postcode: TW1
1
people found
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I had the pleasure of dealing with Aiden lynch, for a recent letting and i found him to be very prefessional and efficient. Very clear in communications and felt i was getting top class service....
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Comment on agent fees
I found all fees to be worthwhile and reasonable.
1
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5 Star Review
Dec 03,2018
By:
'Jo'
Dec 03,2018
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £1609
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Rent PCM: £1609
Postcode: TW1
1
people found
this helpful
We Highly Recommend Chelsea Ryan , she is extremely efficient and goes the extra mile Chelsea helped us find our perfect home ....
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Comment on agent fees
Good
1
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5 Star Review
Dec 03,2018
By:
'BH2018'
Dec 03,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Postcode: TW7
0
people found
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We went with CB to rent our property out recently and have been pleased with the service. They were accommodating on fees and found us a Tennants quickly. We would recommend to others and use again in future!...
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5 Star Review
Dec 03,2018
By:
'R'
Dec 03,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW5
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Postcode: TW5
0
people found
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VERY GOOD SERVICE. MANAGED MY PROPERTY UNTIL JULY 2018 AND I WOULD HAPPILY USE THEIR SERVICE AGAIN.
WELL DONE GUYS...
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Comment on agent fees
GOOD
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5 Star Review
Dec 03,2018
By:
'Maria'
Dec 03,2018
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: TW1
1
people found
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I would highly recommend going to the Twickenham Lettings office at Chase Buchanan if you need to find a property! Chelsea in particular is super friendly and professional. She has managed to find me a property that I always dreamed off....
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Comment on agent fees
Good
1
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5 Star Review
Nov 30,2018
By:
'DavidPanther'
Nov 30,2018
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT13
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Postcode: KT13
1
people found
this helpful
I literally can't fault the service you provided. Scott made me feel reassured every step of the way. I'll definitely be recommending you!...
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Comment on agent fees
Great!
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5 Star Review
Nov 30,2018
By:
'Tasha'
Nov 30,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW4
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW4
0
people found
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The services received from Chase Buchanan was far superior then the other agents I have dealt with and really put my faith back in agents. They were very calm and any communication was clear and accurate.
Very good guys and I will definitely be using ...
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5 Star Review
Nov 30,2018
By:
'Gary'
Nov 30,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW7
0
people found
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Really great service. Had been let down by other agents previously so was slightly apprehensive before hand. But Jenna was fantastic and put my mind at ease right away. Can't really recommend Jenna highly enough!!...
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Comment on agent fees
Agent fees seem more than fair for the service I received. Really great stuff all round in all honesty.
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5 Star Review
Nov 30,2018
By:
'Vlad'
Nov 30,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW7
0
people found
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I would highly recommend Jenna as she is extremely knowledgeable, professional and makes the whole process so easy.
Jenna was very friendly on the phone when dealing with my queries. Would definitely recommend!
Thank you for all your help....
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“From first engagement, Chase Buchanan have been professional, organised, courteous and straight talking....”
5 Star Review
Nov 30,2018
By:
'Dean'
Nov 30,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW7
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Landlord)
Postcode: TW7
0
people found
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After being severely let down by another agent, I needed to be very careful in selecting a new one.
Jenna and Abdul have been outstanding in providing an excellent level of customer service, executed everything they said they would and supportive in securing tenants for ...
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Comment on agent fees
CB are not the cheapest, but I feel the value for money is spot on.
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“I can't fault Scott at all!...”
5 Star Review
Nov 30,2018
By:
'HappyCustomer!'
Nov 30,2018
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: TW11
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: TW11
1
people found
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The property searching process can be long and stressful but Scott made me feel at ease from start to finish. His punctuality and professionalism at all times was what impressed me the most. More importantly thanks to Scott's high quality of service, I'll be recommending ...
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Comment on agent fees
Good
1
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“Excellent experience with Chelsea...”
5 Star Review
Nov 30,2018
By:
'Ayanna'
Nov 30,2018
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £15
Would you recommend?: Yes
Postcode: TW12
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Rent PCM: £15
Postcode: TW12
1
people found
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Chelsea was very patient and gave me the best customer service she could, she really helped me with what I needed. She was very understanding of my needs and where I wanted to be, I am very pleased and will definitely recommend her to anyone ...
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Comment on agent fees
Very good
1
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5 Star Review
Nov 30,2018
By:
'Darek'
Nov 30,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW3
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW3
0
people found
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My overall experience with 5 Star Agency Chase Buchanan has been fantastic.
Jenna, who showed and told me about the apartment, did it in an exhaustive and satisfactory way, she helpful :) I would highly recommend it....
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“Very good experience...”
5 Star Review
Nov 30,2018
By:
'Familyof5'
Nov 30,2018
Branch: Twickenham, 122 Heath Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW2
Branch: Twickenham, 122 Heath Road
Lettings (as a Tenant)
Postcode: TW2
1
people found
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We have found our house with Nick of Chase Buchanan and he made the things very easy and straight forward.
Very nice guy, always available....
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5 Star Review
Nov 30,2018
By:
'Tomasz'
Nov 30,2018
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW3
Branch: Isleworth, 7 Odeon Parade, 480 London Road
Lettings (as a Tenant)
Postcode: TW3
0
people found
this helpful
Fast and professional service which helped me find exactly what I was looking for. I would highly recommend. Thank you Jenna McCann....
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