Charles Carter Lettings Ltd
4.8/5, 68 reviews
96% recommended
100% lettings valuation accuracy
97% lettings fee satisfaction
Charles Carter – “Efficient, effective, professional, friendly”Charles Carter Lettings is an independent agency 100% dedicated to being letting and property management specialists, ensuring your rental property is our number one focus and priority. We understand you are entrusting us with one of your most valuable assets and expect a professional and ... show more Charles Carter – “Efficient, effective, professional, friendly”
Charles Carter Lettings is an independent agency 100% dedicated to being letting and property management specialists, ensuring your rental property is our number one focus and priority. We understand you are entrusting us with one of your most valuable assets and expect a professional and effective management service.

All services are personally overseen by Company Director Eddie Carter, who is always available directly when required. Our company is built on recommendation and repeat business, so high levels of service are at the heart of the company and its values. We cover The 3 Counties Worcestershire, Herefordshire and Gloucestershire from our central office located in Tewkesbury meaning all your property needs are under one roof.
Charles Carter Lettings | Property to rent in Worcestershire, Herefordshire & Gloucestershire | visit charlescarterlettings.co.uk

Latest Reviews

 View all Reviews 68
11th Dec 2024
reviewed by 'Victoria'
“Renting a property through Charles Carter was really simple and efficient. The team are all friendly, helpful and were able ......”
4th Dec 2024
reviewed by 'Natasha'
“Worse experience with this agency. Very landlord not tenant focused. The reservation process was easy and quick but everything else ......”
22nd Nov 2024
reviewed by 'Nathan White'
“Met Tom at the property and was on time and knew the area well !I didn’t even haggle on ......”
9th Oct 2024
reviewed by 'Roy'
“We had never intended to become landlords but the service offered by Eddie and his team made it a simple ......”
12th Sep 2024
reviewed by 'Jackie'
“Very responsive, efficient and professional…. Your years of experience gives me great confidence to match the right tenant. Thank you ......”
5th Sep 2024
reviewed by 'Ieuan'
“From start to finish, our experience with Charles Carter Ltd has been great. From the moment we arrived for our ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 97% £340 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 48 3 0 0 0 0 2 0
Areas covered
  • GL20
  • Tewkesbury
Address

102 Church Street
Tewkesbury
Gloucestershire
GL20 5AB
01684 292154

Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Amazing service...”

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May 11,2023
Minithumbup
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Katie
By: 'Emma Gatfield'
May 11,2023
0 people found
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The best agents Iv been with in 10 years of renting, reached out to Charles Carter back in September to find somewhere a little cheaper & an estate agents that actually manage the property (previous to going with these I had a awful experience) Katie has been ...
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“The paperless way of handling it makes life e......”

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Apr 14,2023
Minithumbup
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Helen
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Scott
By: 'Themba'
Apr 14,2023
0 people found
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The paperless way of handling it makes life easy, the process was transparent and easy. The agents are welcoming and friendly....
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“I was looking for a property within distance ......”

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Apr 13,2023
Minithumbup
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Helen
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Scott
By: 'Lydia'
Apr 13,2023
0 people found
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I was looking for a property within distance of work and the main town and both Scott and Helen have been absolutely fantastic helping me find a home. A very smooth process with friendly faces got me into this property. Any questions or worries I ...
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“Best agent ever...”

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Dec 21,2022
Minithumbup
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Eddie
By: 'Dana'
Dec 21,2022
0 people found
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I have been a client of Charles Carter for over 10 years as a landlady of a problematic flat and I can honestly say they are the absolute best agency I have ever encountered. Eddie supported me making good of all issues as they happened and ...
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“The service we received from Charles Carter l......”

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Oct 29,2022
Minithumbup
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Eddie
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Scott
By: 'Anne'
Oct 29,2022
0 people found
this helpful
The service we received from Charles Carter lettings was great - we rented a house through them for 3 years and never had any problems regarding maintenance queries. The staff were always extremely polite, helpful and proactive. Highly recommend....
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“Professional team is offering professional se......”

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Oct 04,2022
Minithumbup
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Eddie
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Helen
By: 'Vasile Dumitru'
Oct 04,2022
0 people found
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Professional team is offering professional service,they are rapidly sorting out any issues,fair people and good colaboration,very good in this type of buisness....
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“I was a tenant in a property let by Charles C......”

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Nov 24,2021
Minithumbup
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Eddie
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Scott
By: 'Emma'
Nov 24,2021
0 people found
this helpful
I was a tenant in a property let by Charles Carter for almost four years - their service was brilliant, always easy to contact and proactive in dealing with anything that arose (such as my boiler packing up!). Any maintenance requests were dealt with promptly ...
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“Quick & easy to relocate...”

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Nov 03,2021
Minithumbup
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Helen
By: 'Samantha Henderson'
Nov 03,2021
0 people found
this helpful
I was relocating from Germany to the UK and they made the whole process stress-free for me. From organising a viewing with my partner, to getting the application in and to signing the documents, it all happened really quickly and efficiently and they have also ...
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“Tenant review...”

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Oct 13,2021
Minithumbup
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Scott
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Helen
By: 'Jan'
Oct 13,2021
0 people found
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Superb service coming out from customer service and property inspector. Everything went smooth as it could. Best agency no doubt....
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“My wife and I bought a small BTL with inherit......”

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Aug 15,2021
Minithumbup
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Helen
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Eddie
By: 'Karl'
Aug 15,2021
0 people found
this helpful
My wife and I bought a small BTL with inheritances and it was already let by Charles Carter Lettings LTD,, so as newbie landlords we chose to not rock the boat and leave it with them. Six ytyears on and a few tenants through the ...
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“Best letting agents I've had and likely the b......”

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Jul 24,2021
Minithumbup
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Helen
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Scott
By: 'Sam'
Jul 24,2021
0 people found
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Best letting agents I've had and likely the best in the area. Thank you for a stress free 6 years....
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“Very helpful...”

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Jun 16,2021
Minithumbup
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Helen
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Scott
By: 'Kev'
Jun 16,2021
0 people found
this helpful
Very helpful team and excellent service, everything went very smoothly with my move in and all queries answered very quickly and efficiently. Strongly recommended...
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“Choosing Charles Carter as my letting agent was the best ......”

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Jun 03,2021
Minithumbup
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Eddie
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Alan
By: 'Amanda'
Jun 03,2021
0 people found
this helpful
Choosing Charles Carter as my letting agent was the best decision I could have made. Being a first time landlord they were extremely helpful and supportive. They always kept me informed and Eddie provided expert advice throughout the tenancy. Alan provided a first class accounting ...
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“Always very helpful, always there when you ne......”

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Apr 28,2021
Minithumbup
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Scott
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Helen
By: 'Lisa Neale'
Apr 28,2021
0 people found
this helpful
Always very helpful, always there when you need them - both helen and scott have been brilliant! Any questions we had were promptly answered. Thank you so much for making our relocation a little less stressful!...
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“An amazing team of people. Very supportive an......”

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Apr 08,2021
Minithumbup
By: 'Ewelina'
Apr 08,2021
0 people found
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An amazing team of people. Very supportive and detail-oriented. The whole process of applying for a tenancy was smooth, clear and very well explained....
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“Very professional, very good response to ques......”

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Mar 22,2021
Minithumbup
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Eddie
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Helen
By: 'Edward'
Mar 22,2021
0 people found
this helpful
Very professional, very good response to questions. Exactly how I would like my business to operate...if I had one. There was never any question of any misunderstandings . I have rented for 5 years and this is the best experience I have had ....
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“Friendly and helpful staff - definitely recommend...”

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Feb 11,2021
Minithumbup
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Scott
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Helen
By: 'Hannah'
Feb 11,2021
0 people found
this helpful
I have found the communication from the team extremely friendly and helpful. They have been quick to answer emails and help with any issues, I would DEFINITELY recommend Charles Carter Lettings ?...
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“Highly recommended...”

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Feb 04,2021
Minithumbup
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Helen
By: 'T'
Feb 04,2021
0 people found
this helpful
It's been many years since I have rented somewhere and I have been pleasant surprised with our experience thus far. In particular, Helen was very attentive and helpful. Highly recommended....
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“I have used Charles Carter to find tenants an......”

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Jan 09,2021
Minithumbup
By: 'Clough'
Jan 09,2021
0 people found
this helpful
I have used Charles Carter to find tenants and manage my rental property for the past 5+ years, and I would have no hesitation in recommending them. Excellent, professional service and always helpful and efficient....
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“Renting in Malvern with Charles Carter...”

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Nov 13,2020
Minithumbup
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Helen
By: 'Polly'
Nov 13,2020
0 people found
this helpful
Would like to thank Scott and Helen for helping us find our little house to rent in Malvern, both extremely helpful, quick to answer our questions and everything ran smoothly.. we couldn’t have asked for a better letting agency. We thank them both and ...
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“Thanks to Helen for an excellent service from......”

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Oct 12,2020
Minithumbup
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Helen
By: 'Tom'
Oct 12,2020
0 people found
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Thanks to Helen for an excellent service from start to finish in applying for this tenancy. Excellent communication throughout made the whole process very easy. Much appreciated....
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“Our boiler problem was dealt with quickly and......”

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Oct 09,2020
Minithumbup
By: 'Paul'
Oct 09,2020
0 people found
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Our boiler problem was dealt with quickly and efficiently. Great service as normal from the team at Carter's. Thank you....
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“This is our first rental property as we have ......”

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Oct 05,2020
Minithumbup
By: 'Michael'
Oct 05,2020
0 people found
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This is our first rental property as we have always had our own house, quite a daunting experience and moving from our home in Yorkshire to Worcestershire. There where some niggley issues when we moved in and are being managed, two weeks in and the ...
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“Fantastic quick turn around to get our issue ......”

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Sep 25,2020
Minithumbup
By: 'Jess'
Sep 25,2020
0 people found
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Fantastic quick turn around to get our issue sorted, and constantly kept us updated once there has been a progression with final decision....
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“Natasha Lloyd - My Recommendation...”

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Sep 08,2020
Minithumbup
By: 'Robyn'
Sep 08,2020
0 people found
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Really understanding, helpful, insightful, friendly, welcoming. As a customer of Charles Carter Lettings Ltd, it was my first time renting and they really helped me out, especially as someone who is on the spectrum. They have explained things to me, took time to go through ...
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“I have been impressed by Natasha's tenacity a......”

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Sep 07,2020
Minithumbup
By: 'Frances'
Sep 07,2020
0 people found
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I have been impressed by Natasha's tenacity and support through a prolonged effort to get a leaseholder to meet their obligations and effect repairs....
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“Excellent agent...”

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Sep 07,2020
Minithumbup
By: 'Rebecca'
Sep 07,2020
0 people found
this helpful
I have been a tenant through Charles Carter for 2 years and have only known them to handle issues quickly and efficiently. Tasha is quick to act and has always been really great to deal with...
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“Im really please with Tasha always solve a pr......”

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Sep 02,2020
Minithumbup
By: 'Kevin'
Sep 02,2020
0 people found
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Im really please with Tasha always solve a problem when occurs would recommend Charles carter letting agents 2 anyone all the best kev the landlord...
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“Highly regarded Letting agent!...”

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May 14,2020
Minithumbup
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Helen
By: 'Trina'
May 14,2020
0 people found
this helpful
Scott and Helen have been amazing throughout the process, faultless, so helpful and responsive, much more professional and helpful than other letting agents I've experienced, above and beyond 5 stars 10/10!...
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“Excellent Agents...”

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Mar 05,2020
Minithumbup
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Eddie
By: 'SBC'
Mar 05,2020
0 people found
this helpful
We have been with Charles Carter for over 10 years and we cannot recommend them highly enough. From day one the service has been excellent and we have found Eddie and the staff very knowledgeable, friendly, efficient and trustworthy....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Charles Carter Lettings Ltd

Regional Awards won by Charles Carter Lettings Ltd

Individual Branch Awards

Tewkesbury, GL20



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