97% sales valuation accuracy
99% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
No company information
Latest Reviews
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14th Dec 2024
reviewed by 'Trudy Crook'
9th Dec 2024
reviewed by 'Jakm'
6th Nov 2024
reviewed by 'Vidya'
29th Oct 2024
reviewed by 'Stephanie Elizabeth White'
10th Oct 2024
reviewed by 'Billy Aldred'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £27,000 | £6,800,000 |
| Lettings | 86% | 95% | £450 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 1 | 20 | 3 | 204 | 5 | 69 | 2 | 9 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Estate agents
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Oct 23,2018
Oct 23,2018
0
people found
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this helpful
Sold our house with these and they were very efficient and communicated well between myself and the buyers. The staff were polite, friendly and well organised. Would definitely recommend!...
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Good
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Oct 24, 2018
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Thank-you Christina, we appreciate your comments and your recommendation. All the best and thank-you again. ...
Oct 15,2018
Oct 15,2018
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Throughout the experience of selling my property, I was kept updated on the progress being made. This staff member was always cheerful, courteous and helpful....
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Comment on agent fees
As expected
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Oct 11,2018
Oct 11,2018
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Michelle has been very professional, extremely helpful and friendly,
and has kept us informed throughout the whole process of selling my mothers property.
Once again Michelle thank you....
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Good
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Oct 11, 2018
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Many thanks for your kind comments, Michelle prides herself on her professionalism and is pleased for you and your family. Thanks again. ...
Sep 23,2018
Sep 23,2018
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Very impressive by their work ethic, always avaliable to answer questions and queries. Friendly and helpful staff made the whole process easier and less stressful for us...
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Sep 24, 2018
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Many thanks for your kind comments. We hope you are happy in your beautiful new home. ...
Aug 31,2018
Aug 31,2018
0
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this helpful
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Bycrofts helped us with our house sale. We found the staff to be helpful and knowledgeable. Giving advice as and when required....
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Comment on agent fees
We found the fees to be reasonable
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Sep 24, 2018
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Thank-you Gail, we certainly aim to be helpful & knowledgeable. We appreciate you selling with us. ...
Aug 26,2018
Aug 26,2018
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From start to finish house sale was dealt with in a sympathetic and professional manner. We were keep informed at every stage of the sale so we also felt we had control....
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Comment on agent fees
Standard Fees as agreed and competitive with other agents.
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Sep 24, 2018
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Many thanks for leaving this kind review. I was pleased everything went so smoothly. Thank-you. ...
Aug 21,2018
Aug 21,2018
0
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Again have had the pleasure of buying and selling with with Bycroft. From start to completion the service,help, and advice was excellent. No need for me to chase up progress as I was fully updated all the way through sale and purchase. Very professional ...
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Comment on agent fees
Well worth the fee. You get what you pay for, no complaints. ?
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Sep 24, 2018
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Thank-you for using us...again! It is always appreciated. Our aim is to make the move less stressful so I am glad it was for you. All the best. ...
Jul 20,2018
Jul 20,2018
1
people found
this helpful
this helpful
I have had dealings with other estate agents and none come near the service I receive here. Best attribute being that you are kept informed on a regular basis, even if the situation with your purchase/sale has not changed, you still get regular updates. ...
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Comment on agent fees
Good
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Jul 20, 2018
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Thank-you Mr Burrell for your kind comments, we believe communication is essential to all transactions.
Thanks again. ...
Jul 19,2018
Jul 19,2018
0
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Found Bycroft to be helpful and professional.
Answered any questions I had quickly and kept me informed throughout the process.
Highly recommended...
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Jul 20, 2018
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Thank-you for your feedback, we aim to be helpful and professional at all times, thanks again. ...
Jul 13,2018
Jul 13,2018
0
people found
this helpful
this helpful
Chose to sell property through Bycrofts and have done most of my dealings with Michelle. However, in her absence have dealt with Laura and occasionally with Janet. Have found them to be friendly, helpful and very knowledgeable. Michelle has kept in touch to inform and ...
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Comment on agent fees
Found agent fees to be reasonable
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Jul 20, 2018
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Many thanks for your positive feedback, it is greatly appreciated. ...
Jul 11,2018
Jul 11,2018
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Michelle was very helpful and always had time for me no matter what. And the other team members I spoke to where the same. The service was outstanding every step of the way. But Michelle's experience and personality really is the best I have every ...
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Comment on agent fees
The fees are very good and the best in Norfolk.
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Jul 12, 2018
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Many thanks Mr WIlliams for your kind words, Michelle prides herself on proving an excellent customer experience, I will pass your comments onto her. Thanks again. ...
Jul 04,2018
Jul 04,2018
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this helpful
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I have used Bycrofts to let my home since 2010, and have found their service to be consistently excellent. Michelle and Louise have been brilliant since the beginning and always kept me up-to-date with tenants and any issues. I would highly recommend their lettings team and ...
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Comment on agent fees
Reasonable and fair for the work and effort put in.
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May 22,2018
May 22,2018
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I have been so impressed with the service I have received from Bycroft and especially Michele. She has kept me informed at every stage of the process and has been willing to chase whomever needed chasing. The process was quite fraught at times and Michele ...
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Comment on agent fees
Absolutely fantastic value for money
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Apr 01,2018
Apr 01,2018
0
people found
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I would recommend Bycroft Lettings for the reasons as follows.
I have had dealings with a variety of letting agents small and large and found the majority rude, demanding, and with no consideration to the tenant. Even though without the tenant they would earn no ...
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Comment on agent fees
Good
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Mar 09,2018
Mar 09,2018
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Great service from all at Charles Bycroft from valuation through to sale and completion with all the communication from prospective purchasers and immediate updates in-between....
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Comment on agent fees
The fee reflects the level of professional service given
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Feb 22,2018
Feb 22,2018
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First time we have used Bycroft .We have used many estate agency's in the past but we would not hesitate to use this company again in the future first class....
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Comment on agent fees
Very competitive.
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Jan 26,2018
Jan 26,2018
0
people found
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I have just completed the sale of my house although I found the experience very stressful I was supported by all the bycroft team who kept me in the loop the whole time from start to.finish and even went the extra mile to get ...
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Comment on agent fees
very reasonable seeing how hard everybody worked to complete the sale
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Dec 21,2017
Dec 21,2017
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Michele has been the ultimate professional with this sale her friendly advice and help have been very welcome with what can be at times a headache to negotiate.
Laura has also been excellent to deal with on the occasions that Michele was unavailable....
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Comment on agent fees
Not able to comment one way or the other because I have had no dealings with Estate Agents for over 40 years.
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Nov 29,2017
Nov 29,2017
0
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Both Nick and Laura have been fantastic from the offset. We had a bad experience with another estate agent and Nick restored our faith. During the whole sale of our property Laura has been staying in touch with me and keeping me informed and I ...
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Comment on agent fees
Very competitive
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Dec 13, 2017
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Thank-you for your kind comments Jessica, it can be difficult after having a bad experience with another agent but we are pleased we could restore your faith!
Thank-you again and I hope you settle well in your new home. ...
Nov 21,2017
Nov 21,2017
0
people found
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All staff were very helpful. Nothing was too much trouble. Sales Manager Chris made an effort and came to see as on a Saturday out of hours. Through his professional and friendly service he obtained our business. Thank you Chris you were most helpful. The ...
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Comment on agent fees
Good
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Dec 13, 2017
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Hi Joan, thank-you for your kind words, I am very pleased to hear everyone was helpful when you called the office. ...
Nov 08,2017
Nov 08,2017
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Absolutely brilliant service from all staff. Timely accompanied viewing with sensitivity and understanding under the cicumstances, due to bereavement. Very professional and courteous at all times. Thank you all very much. Highly recommended agent....
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Comment on agent fees
Fees advised up front and perfectly acceptable.
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Dec 13, 2017
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Thank-you for your kind comments, they are much appreciated and it's pleasing to hear you recommend us so highly. ...
Oct 21,2017
Oct 21,2017
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people found
this helpful
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Michele was a lifeline for us in our move. She kept us up to date and treated my like a person, not just another case. It was nice to have a friendly voice to help keep things calm. Thank you!!...
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Comment on agent fees
I was really happy with the fees. I managed to negotiate a deal that although was not he cheapest, I still chose to accept as I wanted a reputable company.
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Nov 02, 2017
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Many thanks for your comments Karen, it's very pleasing to hear we are providing a friendly service and keeping our clients fully informed. Thank-you again. ...
“Absolutely amazing service. Really friendly, personal but professional agents, where ......”
Oct 17,2017
Oct 17,2017
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Absolutely amazing service. Really friendly, personal but professional agents, where nothing was too much trouble. Could not fault them in any way from start to finish....
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Comment on agent fees
Perfectly reasonable fees.
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Nov 02, 2017
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Thank-you Bex, Michele and Laura always aim to provide an amazing service and it's lovely to hear this was the case. ...
Oct 03,2017
Oct 03,2017
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Good experience selling with Bycroft, turned up when they advised, they carried out the viewings, and kept us informed at all times. a pleasure having them on my side....
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Comment on agent fees
Good and worth the money.
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Oct 13, 2017
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Many thanks for your review, your comments are much appreciated. ...
Sep 19,2017
Sep 19,2017
0
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Bycrofts gave a fantastic service. I was kept up to date and they were extremely efficient. I wIll definitely be recommending Bycrofts to my friends and colleagues....
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Comment on agent fees
As I expected
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Oct 13, 2017
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Thank-you Nicky, it's always great to hear you were kept up to date by Michele. Thank-you for recommending us to your friends and colleagues. ...
Sep 04,2017
Sep 04,2017
0
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We are very pleased with the speed and efficiency of Louise, plus Michelle and Mark, in organizing the refurbishment of our property, controlling costs, and then and re-leasing it. They kept us informed of progress and responded rapidly to our requests and concerns. Job well ...
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Comment on agent fees
Fees are very reasonable.
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Aug 29,2017
Aug 29,2017
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Professional, efficient and on the ball. Just what an agent should be (but rarely is). Friendly and pleasant to deal with....
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Oct 13, 2017
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Thank-you Mr Harper, Michele and Laura are always on the ball and it is great to hear such positive feedback. ...
Aug 29,2017
Aug 29,2017
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After a few starts and stops, we eventually got a genuine buyer. Laura was a real trooper and helped the process flow smoothly for us. Laura was very helpful and was always on call to us with any questions or answeres we required....
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Comment on agent fees
Very competitive.
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Oct 13, 2017
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We are extremely pleased to hear Laura was always on call and helpful, thank-you for your positive feedback. ...
Aug 29,2017
Aug 29,2017
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Chris Fielding was very professional and made the inspection and valuation of our property go very smoothly.
Michele Jones and Bycrofts quickly got our property on the open market and continued to update us about buys and all the progress until our property was sold....
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Comment on agent fees
Good
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Oct 13, 2017
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Thank-you Mr & Mrs Lacey, both Chris and Michele work very hard to ensure everything runs smoothly and it's always lovely to hear when that was the case. ...
Aug 29,2017
Aug 29,2017
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Went over and above my expectations. Very pleased with the service. Such a professional but personal service from Chris. Michele and the other staff kept me informed and updated. Their service was smooth and professional at all times
I was selling a vacant property and ...
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Comment on agent fees
Fees were fixed. Reasonable and within local expectations. No hidden costs and no gimmicky offers
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Oct 13, 2017
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Thank-you for your kind comments, our aim is to provide a personal yet professional service and it so pleasing to hear this was the case. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:25 PM 21/08/2018 by Laura Allerton
Awards won by Bycroft
Regional Awards won by Bycroft
Individual Branch Awards
Great Yarmouth, NR30
-
2024
Best Estate Agent in Great Yarmouth
-
2024
Best Letting Agent in Great Yarmouth
-
2024
Best Estate Agent in NR30
-
2024
Best Letting Agent in NR30
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2023
Best Letting Agent in Great Yarmouth
-
2023
Best Estate Agent in Great Yarmouth
-
2023
Best Estate Agent in NR30
-
2023
Best Letting Agent in NR30
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2022
Best Estate Agent in NR30
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2022
Best Estate Agent in Great Yarmouth
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2024
Best Estate Agent in East of England
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2023
Best Estate Agent in East of England
