97% sales valuation accuracy
99% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
No company information
Latest Reviews
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10th Oct 2024
reviewed by 'Billy Aldred'
28th Sep 2024
reviewed by 'Diane Towlard'
8th Sep 2024
reviewed by 'Chandler'
7th Sep 2024
reviewed by 'Steve'
22nd Aug 2024
reviewed by 'Gareth'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £27,000 | £6,800,000 |
| Lettings | 86% | 95% | £450 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 1 | 19 | 3 | 203 | 5 | 68 | 2 | 9 | 3 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Estate agents
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Aug 11,2019
Aug 11,2019
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Thank you Michele Jones and the rest of the team in Yarmouth, lovely straight forward, no fuss completion just how we like it ?...
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Aug 08,2019
Aug 08,2019
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After a 4 hour drive to pick up our keys, with one delay after another on the roads, Michelle stayed late until we got to the office. We were so grateful....
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Aug 09, 2019
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Thank-you for your kinds comments, we aim to please and Michelle was more than happy to wait for you. ...
Aug 06,2019
Aug 06,2019
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Michelle was brilliant, michelle helped when we had a few problems helped us loads, would recommend michelle and definitely use Bycroft and michelle again...
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Aug 09, 2019
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I will pass on your kind words to Michelle, your review is much appreciated. Thank-you. ...
Jul 25,2019
Jul 25,2019
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From the outset an honest and upfront company to deal with. From the moment Chris came and valued it to our weekly chats with Michele(admittedly not all positive ones). But we got there in the end, Thank you....
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Jul 25, 2019
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Many thanks for your kind comments - perseverance paid off and I hope you enjoy your new bungalow. ...
Jun 19,2019
Jun 19,2019
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I have dealt with Bycroft's for over 15 years, I have always bought & sold through them. Everyone within the organisation is friendly, courteous and most of all helpful. I have mainly dealt with two people over the years. They have always provided me with excellent customer ...
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Good
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Jun 19, 2019
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Many thanks Debra for your kind words - a pleasure to deal with you again. ...
Jun 06,2019
Jun 06,2019
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Always on the end of the phone with help and advice. Kept us updated with progress and made the transaction run very smoothly....
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Comment on agent fees
Very fair
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Jun 10, 2019
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Thank-you David, we always aim to keep you fully updated and please to hear everything ran smoothly. ...
Jun 05,2019
Jun 05,2019
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All staff in the office were professional, polite, knowledgable and positive in their dealings and approach to the business of selling the houses....
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Comment on agent fees
Very good based on the service providedgor
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Jun 10, 2019
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Many thanks for your kind comments, it is much appreciated. ...
Jun 05,2019
Jun 05,2019
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Thanks to Bycroft's for making my moving experience as easy as possible! Michelle in particular was great and dealt with me being a complete stress head in a calm, responsive and professional manner. I chose Bycroft's over other pushier local agents because of their reputation ...
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Good
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May 02,2019
May 02,2019
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I recently completed a sale and a purchase of two properties with Bycroft, and I am really happy with the service that I received. I had regular communications with Michele, as well as Nick and Laura, all of whom are extremely professional and helpful. A ...
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Comment on agent fees
Fees are good.
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Apr 13,2019
Apr 13,2019
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I would definitely recommend by cross estate agents to buy and sell from as they are very efficient and very helpful...
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Not known
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Apr 08,2019
Apr 08,2019
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Michele and the rest of Bycrofts staff were extremely efficient in reletting our house in a very short space of time. All our questions were answered and our house is being well cared for. Any requests we make are acted upon as per the request. ...
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Comment on agent fees
I imagine they are in line with the industry and we get good service for them.
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Mar 26,2019
Mar 26,2019
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I found Bycroft, to be exceptionally professional, and would not hesitate to recommend their services. They kept me informed all the way through the sale, and were a pleasure to deal with....
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I could not fault any part of the service I received, the whole experience was incredibly professional and friendly, I was kept informed at every stage, if I needed an estate agent in the future, I would definitely approach Bycroft again.
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Mar 20,2019
Mar 20,2019
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I have dealt with both Louise and Michele several times over the last 3 years whilst finding tenants for my property and found them to be nothing but professional, polite, informative and always willing to help. I would always recommend Bycrofts for letting purposes....
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Comment on agent fees
They are average fees but if they can save you money anytime they will do.
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Mar 18,2019
Mar 18,2019
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I have used Bycrofts Letting for past 4.5 years. Always found then responsive and very professional.
The staff know their business!...
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Comment on agent fees
Fees appear to be average
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Mar 18,2019
Mar 18,2019
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Just completed a 2 year rent through Bycrofts.Michelle and Louise have bent over backwards to make my first rental experience nothing but positive.i was blessed with an extremely good landlord.Any problems that occured were dealt with quickly and efficiently and repairs were undertaken ...
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Comment on agent fees
Agents fees are in line with other companies,but bycrofts works hard at dealing with maintenance issues very quickly and efficiently,so i feel the fees reflect the quality of service given
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Mar 12,2019
Mar 12,2019
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I've usd Bycroft for both purchasing letting property in Great Yarmouth. Their service is spot on in every way. The staff are friendly and knowledgable and they always have time to answer questions, even when I really should have been able to work out the ...
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Comment on agent fees
We'd always like the fees to be lower, but I think the fees are fair for the service I get.
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Mar 13, 2019
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Hi Marie. It is always been a pleasure acting for you both as a purchaser and a landlord. We are delighted that you have bought another property to our managed portfolio. Thank you! ...
Feb 20,2019
Feb 20,2019
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Very kind people, this was my first experience in letting, knocked at their door without having much knowledge of this letting process and both Michelle and Louise were very kind and helpful. Thanks a lot and would definitely recommend them to anyone!...
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Feb 20, 2019
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Thank you so much for taking the time to post such a lovely review Ashley, it is much appreciated! ...
Feb 06,2019
Feb 06,2019
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Firstly thank you for a great letting experience & I would like to say that all the staff I dealt with were very helpful and welcoming & because of this I would recommend Bycroft Lettings to anyone seeking a professional company to deal with....
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Feb 20, 2019
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Thank you for your kind review Simon, we very much appreciate you taking the time to post it and would like to wish you all the best for the future! ...
Jan 09,2019
Jan 09,2019
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Michelle was always on top of the sale and did some chasing from Bycrofts side which made the sale / purchase a smooth transaction.
Great service...
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Dec 18,2018
Dec 18,2018
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Absolutely love Michelle at Charles Bycrofts, I have dealt with her many times over the years and she has always been on the case, getting things moving and proactive. She's also a pleasure to deal with and I would highly recommend using Charles Bycroft and ...
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Good
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Dec 17,2018
Dec 17,2018
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Very professional and always tried to help which assisted greatly in pushing the sale through and would certainly
use again....
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good
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Dec 05,2018
Dec 05,2018
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I would like to say a big thank you for your help selling my chalet in Hemesby. You have been extremely helpful from start to finish and I would certainly recommend you to anyone looking for an estate agent willing to go that extra mile ...
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Nov 23,2018
Nov 23,2018
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I cannot fault them at all, both the above ladies get 10/10 from me . In over 11 years of being a landlord, then selling the house and completing in under two months dealing with them has been a pleasure. Thanks to you both, and Bycrofts....
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Comment on agent fees
Very fair
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Nov 20,2018
Nov 20,2018
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Kept me informed weekly, very friendly team. Absolute delight to deal with. Answered all my questions. Very difficult sale personally but made easier with their professionalism. Would definitely use in the future and would advise others to use....
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Comment on agent fees
Very good
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Nov 20,2018
Nov 20,2018
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Michelle helped me stay calm and cool in the process of buying my dream house. Can't wait to pick the keys up tomorrow. Thanks a million xx...
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Oct 23,2018
Oct 23,2018
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Sold our house with these and they were very efficient and communicated well between myself and the buyers. The staff were polite, friendly and well organised. Would definitely recommend!...
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Good
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Oct 24, 2018
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Thank-you Christina, we appreciate your comments and your recommendation. All the best and thank-you again. ...
Oct 15,2018
Oct 15,2018
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Throughout the experience of selling my property, I was kept updated on the progress being made. This staff member was always cheerful, courteous and helpful....
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Comment on agent fees
As expected
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Oct 11,2018
Oct 11,2018
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Michelle has been very professional, extremely helpful and friendly,
and has kept us informed throughout the whole process of selling my mothers property.
Once again Michelle thank you....
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Good
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Oct 11, 2018
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Many thanks for your kind comments, Michelle prides herself on her professionalism and is pleased for you and your family. Thanks again. ...
Sep 23,2018
Sep 23,2018
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Very impressive by their work ethic, always avaliable to answer questions and queries. Friendly and helpful staff made the whole process easier and less stressful for us...
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Sep 24, 2018
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Many thanks for your kind comments. We hope you are happy in your beautiful new home. ...
Aug 31,2018
Aug 31,2018
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Bycrofts helped us with our house sale. We found the staff to be helpful and knowledgeable. Giving advice as and when required....
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Comment on agent fees
We found the fees to be reasonable
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Sep 24, 2018
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Thank-you Gail, we certainly aim to be helpful & knowledgeable. We appreciate you selling with us. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:25 PM 21/08/2018 by Laura Allerton
Best Letting Agent in Great Yarmouth 
Best Estate Agent in East of England 
