97% sales valuation accuracy
99% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 339
14th Dec 2024
reviewed by 'Trudy Crook'
9th Dec 2024
reviewed by 'Jakm'
6th Nov 2024
reviewed by 'Vidya'
29th Oct 2024
reviewed by 'Stephanie Elizabeth White'
10th Oct 2024
reviewed by 'Billy Aldred'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £27,000 | £6,800,000 |
| Lettings | 86% | 95% | £450 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 1 | 20 | 3 | 204 | 5 | 69 | 2 | 9 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Estate agents
Images & Videos
Aug 31,2019
Aug 31,2019
0
people found
this helpful
this helpful
A thoroughly professional, friendly and helpful service.
Special mention for Michele who chased things down and kept me informed. Her work definitely shortened the duration of the selling process - excellent!!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03, 2019
View all comments
(1)
Thank-you for your kind comments Mr Barnard, we wish you all the best. ...
Aug 29,2019
Aug 29,2019
0
people found
this helpful
this helpful
We cannot begin to thank the team at Bycrofts Gt Yarmouth enough for their above & beyond customer service and assistance in our sale and purchase. We’d especially like to thank Michele & Chris for their patience and professionalism. Nothing was too much trouble, always at ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28,2019
Aug 28,2019
0
people found
this helpful
this helpful
Top banana very happy with all aspects of sale and service received could not have been more helpful would recommend to all...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2019
Aug 20,2019
0
people found
this helpful
this helpful
Couldn't be happier with service, very helpful and friendly starting with Chris and then following with Michele Jones who was very helpful, and knowledgeable, would highly recommend her and Bycrofts ....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2019
Aug 20,2019
0
people found
this helpful
this helpful
absolutely brilliant agents have used 3 times now, michelle is an absolute star keeping us well informed,at every step of the way with lots of care..highly recommended.....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2019
Aug 11,2019
0
people found
this helpful
this helpful
Thank you Michele Jones and the rest of the team in Yarmouth, lovely straight forward, no fuss completion just how we like it ?...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2019
Aug 08,2019
0
people found
this helpful
this helpful
After a 4 hour drive to pick up our keys, with one delay after another on the roads, Michelle stayed late until we got to the office. We were so grateful....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09, 2019
View all comments
(1)
Thank-you for your kinds comments, we aim to please and Michelle was more than happy to wait for you. ...
Aug 06,2019
Aug 06,2019
0
people found
this helpful
this helpful
Michelle was brilliant, michelle helped when we had a few problems helped us loads, would recommend michelle and definitely use Bycroft and michelle again...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Aug 09, 2019
View all comments
(1)
I will pass on your kind words to Michelle, your review is much appreciated. Thank-you. ...
Jul 25,2019
Jul 25,2019
0
people found
this helpful
this helpful
From the outset an honest and upfront company to deal with. From the moment Chris came and valued it to our weekly chats with Michele(admittedly not all positive ones). But we got there in the end, Thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 25, 2019
View all comments
(1)
Many thanks for your kind comments - perseverance paid off and I hope you enjoy your new bungalow. ...
Jun 19,2019
Jun 19,2019
0
people found
this helpful
this helpful
I have dealt with Bycroft's for over 15 years, I have always bought & sold through them. Everyone within the organisation is friendly, courteous and most of all helpful. I have mainly dealt with two people over the years. They have always provided me with excellent customer ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 19, 2019
View all comments
(1)
Many thanks Debra for your kind words - a pleasure to deal with you again. ...
Jun 06,2019
Jun 06,2019
0
people found
this helpful
this helpful
Always on the end of the phone with help and advice. Kept us updated with progress and made the transaction run very smoothly....
read full review
read full review
Comment on agent fees
Very fair
Was this helpful?
Yes
Yes
Jun 10, 2019
View all comments
(1)
Thank-you David, we always aim to keep you fully updated and please to hear everything ran smoothly. ...
Jun 05,2019
Jun 05,2019
0
people found
this helpful
this helpful
All staff in the office were professional, polite, knowledgable and positive in their dealings and approach to the business of selling the houses....
read full review
read full review
Comment on agent fees
Very good based on the service providedgor
Was this helpful?
Yes
Yes
Jun 10, 2019
View all comments
(1)
Many thanks for your kind comments, it is much appreciated. ...
Jun 05,2019
Jun 05,2019
0
people found
this helpful
this helpful
Thanks to Bycroft's for making my moving experience as easy as possible! Michelle in particular was great and dealt with me being a complete stress head in a calm, responsive and professional manner. I chose Bycroft's over other pushier local agents because of their reputation ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 02,2019
May 02,2019
0
people found
this helpful
this helpful
I recently completed a sale and a purchase of two properties with Bycroft, and I am really happy with the service that I received. I had regular communications with Michele, as well as Nick and Laura, all of whom are extremely professional and helpful. A ...
read full review
read full review
Comment on agent fees
Fees are good.
Was this helpful?
Yes
Yes
Apr 13,2019
Apr 13,2019
0
people found
this helpful
this helpful
I would definitely recommend by cross estate agents to buy and sell from as they are very efficient and very helpful...
read full review
read full review
Comment on agent fees
Not known
Was this helpful?
Yes
Yes
Apr 08,2019
Apr 08,2019
0
people found
this helpful
this helpful
Michele and the rest of Bycrofts staff were extremely efficient in reletting our house in a very short space of time. All our questions were answered and our house is being well cared for. Any requests we make are acted upon as per the request. ...
read full review
read full review
Comment on agent fees
I imagine they are in line with the industry and we get good service for them.
Was this helpful?
Yes
Yes
Mar 26,2019
Mar 26,2019
0
people found
this helpful
this helpful
I found Bycroft, to be exceptionally professional, and would not hesitate to recommend their services. They kept me informed all the way through the sale, and were a pleasure to deal with....
read full review
read full review
Comment on agent fees
I could not fault any part of the service I received, the whole experience was incredibly professional and friendly, I was kept informed at every stage, if I needed an estate agent in the future, I would definitely approach Bycroft again.
Was this helpful?
Yes
Yes
Mar 20,2019
Mar 20,2019
0
people found
this helpful
this helpful
I have dealt with both Louise and Michele several times over the last 3 years whilst finding tenants for my property and found them to be nothing but professional, polite, informative and always willing to help. I would always recommend Bycrofts for letting purposes....
read full review
read full review
Comment on agent fees
They are average fees but if they can save you money anytime they will do.
Was this helpful?
Yes
Yes
Mar 18,2019
Mar 18,2019
0
people found
this helpful
this helpful
I have used Bycrofts Letting for past 4.5 years. Always found then responsive and very professional.
The staff know their business!...
read full review
read full review
Comment on agent fees
Fees appear to be average
Was this helpful?
Yes
Yes
Mar 18,2019
Mar 18,2019
0
people found
this helpful
this helpful
Just completed a 2 year rent through Bycrofts.Michelle and Louise have bent over backwards to make my first rental experience nothing but positive.i was blessed with an extremely good landlord.Any problems that occured were dealt with quickly and efficiently and repairs were undertaken ...
read full review
read full review
Comment on agent fees
Agents fees are in line with other companies,but bycrofts works hard at dealing with maintenance issues very quickly and efficiently,so i feel the fees reflect the quality of service given
Was this helpful?
Yes
Yes
Mar 12,2019
Mar 12,2019
0
people found
this helpful
this helpful
I've usd Bycroft for both purchasing letting property in Great Yarmouth. Their service is spot on in every way. The staff are friendly and knowledgable and they always have time to answer questions, even when I really should have been able to work out the ...
read full review
read full review
Comment on agent fees
We'd always like the fees to be lower, but I think the fees are fair for the service I get.
Was this helpful?
Yes
Yes
Mar 13, 2019
View all comments
(1)
Hi Marie. It is always been a pleasure acting for you both as a purchaser and a landlord. We are delighted that you have bought another property to our managed portfolio. Thank you! ...
Feb 20,2019
Feb 20,2019
0
people found
this helpful
this helpful
Very kind people, this was my first experience in letting, knocked at their door without having much knowledge of this letting process and both Michelle and Louise were very kind and helpful. Thanks a lot and would definitely recommend them to anyone!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 20, 2019
View all comments
(1)
Thank you so much for taking the time to post such a lovely review Ashley, it is much appreciated! ...
Feb 06,2019
Feb 06,2019
0
people found
this helpful
this helpful
Firstly thank you for a great letting experience & I would like to say that all the staff I dealt with were very helpful and welcoming & because of this I would recommend Bycroft Lettings to anyone seeking a professional company to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 20, 2019
View all comments
(1)
Thank you for your kind review Simon, we very much appreciate you taking the time to post it and would like to wish you all the best for the future! ...
Jan 09,2019
Jan 09,2019
0
people found
this helpful
this helpful
Michelle was always on top of the sale and did some chasing from Bycrofts side which made the sale / purchase a smooth transaction.
Great service...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 18,2018
Dec 18,2018
0
people found
this helpful
this helpful
Absolutely love Michelle at Charles Bycrofts, I have dealt with her many times over the years and she has always been on the case, getting things moving and proactive. She's also a pleasure to deal with and I would highly recommend using Charles Bycroft and ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 17,2018
Dec 17,2018
0
people found
this helpful
this helpful
Very professional and always tried to help which assisted greatly in pushing the sale through and would certainly
use again....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Dec 05,2018
Dec 05,2018
0
people found
this helpful
this helpful
I would like to say a big thank you for your help selling my chalet in Hemesby. You have been extremely helpful from start to finish and I would certainly recommend you to anyone looking for an estate agent willing to go that extra mile ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Nov 23,2018
Nov 23,2018
0
people found
this helpful
this helpful
I cannot fault them at all, both the above ladies get 10/10 from me . In over 11 years of being a landlord, then selling the house and completing in under two months dealing with them has been a pleasure. Thanks to you both, and Bycrofts....
read full review
read full review
Comment on agent fees
Very fair
Was this helpful?
Yes
Yes
Nov 20,2018
Nov 20,2018
0
people found
this helpful
this helpful
Kept me informed weekly, very friendly team. Absolute delight to deal with. Answered all my questions. Very difficult sale personally but made easier with their professionalism. Would definitely use in the future and would advise others to use....
read full review
read full review
Comment on agent fees
Very good
Was this helpful?
Yes
Yes
Nov 20,2018
Nov 20,2018
0
people found
this helpful
this helpful
Michelle helped me stay calm and cool in the process of buying my dream house. Can't wait to pick the keys up tomorrow. Thanks a million xx...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:25 PM 21/08/2018 by Laura Allerton
Awards won by Bycroft
Regional Awards won by Bycroft
Individual Branch Awards
Great Yarmouth, NR30
-
2024
Best Estate Agent in Great Yarmouth
-
2024
Best Letting Agent in Great Yarmouth
-
2024
Best Estate Agent in NR30
-
2024
Best Letting Agent in NR30
-
2023
Best Letting Agent in Great Yarmouth
-
2023
Best Estate Agent in Great Yarmouth
-
2023
Best Estate Agent in NR30
-
2023
Best Letting Agent in NR30
-
2022
Best Estate Agent in NR30
-
2022
Best Estate Agent in Great Yarmouth
-
2024
Best Estate Agent in East of England
-
2023
Best Estate Agent in East of England
