97% sales valuation accuracy
99% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
No company information
Latest Reviews
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14th Dec 2024
reviewed by 'Trudy Crook'
9th Dec 2024
reviewed by 'Jakm'
6th Nov 2024
reviewed by 'Vidya'
29th Oct 2024
reviewed by 'Stephanie Elizabeth White'
10th Oct 2024
reviewed by 'Billy Aldred'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £27,000 | £6,800,000 |
| Lettings | 86% | 95% | £450 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 1 | 20 | 3 | 204 | 5 | 69 | 2 | 9 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Estate agents
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Oct 28,2016
Oct 28,2016
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Nick and Michele are always very polite and helpful. Nothing is too much trouble and they always call back when they say they will. I would contact them again and recommend them....
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Comment on agent fees
I purchased a property so I did not have any fees.
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Oct 24,2016
Oct 24,2016
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Excellent service, throughout the selling process. Chris provided a valuation and sound advice at the outset. Michele was professional, helpful and provided excellent levels of communication and service, throughout....
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Comment on agent fees
Excellent value.
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Oct 21,2016
Oct 21,2016
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Sensible and professional advice throughout from Chris and Nick and Laura kept us informed of developments. Have used before and would recommend. The buyer was already aware that a property suitable for their needs was likely to be marketed which meant the whole transaction completed ...
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Oct 22, 2016
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Thank you very much for your positive feedback confirming your appreciation of our all round professional and accurate approach to valuing and selling your property. ...
Oct 18,2016
Oct 18,2016
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Dealt with both staff members and was very impressed. We were kept well informed throughout the sale of our property from viewings to feed back from prospective buyers. It came across as though it really matters to them as well as us. First class service ...
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Good
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Oct 17,2016
Oct 17,2016
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Michelle negotiated the sale and was excellent at communicating with us through to exchange and completion.
We felt Chris overvalued the property which was borne out in the lack of offers until the price was substantially reduced....
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Comment on agent fees
We felt their offer of reduced fees was generous.
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Oct 17, 2016
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Thank you for your feedback. At the time of valuation we always research the market and look at properties of a similar nature which have sold close by and having sold a very similar size and condition bungalow across the road for £204,000 felt that a figure in excess of £200,000 would be sensible and achievable. ...
Oct 15,2016
Oct 15,2016
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About to complete a purchase on a house through Bycroft this week. Have been very happy with them, particularly with Michele who has been incredibly helpful and friendly. Previous experiences with other estate agents haven't been so good, but dealing with Bycrofts and Michele has ...
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Oct 17, 2016
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Thank you for your kind feedback. As with all of our transactions customer care and the high level of service we offer is very important to us. ...
Sep 02,2016
Sep 02,2016
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Excellent service as usual having used Bycroft in the past. I would highly recommend them. Staff are always friendly, helpful and responsive....
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Comment on agent fees
Good.
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Aug 18,2016
Aug 18,2016
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A friendly & well managed service, tailored to our requirement with great communications, quick smooth actions when needed.
Didn't ever feel like we were talking to a salesperson or was just another number in the house selling process. Really glad we choose to use Bycrofts. Highly ...
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Comment on agent fees
Good for the full managed service. The high level of service justifies the extra costs above an alternative online only comparison.
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Aug 19, 2016
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Many thanks Mr S for your kind feedback ...
Aug 14,2016
Aug 14,2016
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A professional and extremely friendly and helpful service, at no time did I feel unable to ask anything. All staff have been very pleasant to deal with....
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Comment on agent fees
Best fees I was offered and worth every penny.
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Aug 19, 2016
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It was a pleasure to help your move run smoothly and good luck in your new home ...
Jul 21,2016
Jul 21,2016
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Michele has been a real star and very friendly, returned my calls very quickly, kept us informed and been very patient. We would definitely recommend Bycroft if your selling your house....
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Comment on agent fees
Agent fees are never great news but they definitely earned them this time and even gave a discount.
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Aug 19, 2016
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Thank you for your kind feedback - customer service is always our top priority. ...
Jul 19,2016
Jul 19,2016
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I have moved several times and I can honestly say that Bycrofts have been the best estate agent that I have ever used. Not only did they manage to sell my house (which I admit is what they are paid for), but they ensured that ...
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Comment on agent fees
I believe that their fees were reasonable given the amount of work that they did. Although I was also happy with the ‚£250.00 discount I received using a voucher.
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Aug 19, 2016
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Thank you for your feedback - an important part of the job is customer satisfaction and receiving recommendations for future clients. ...
Jul 05,2016
Jul 05,2016
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Both Chris and Michele have been really helpful when dealing with our purchase and we can only thank them both for making this an easy transaction. We would definitely use them again for buying further property or selling....
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Jul 11, 2016
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Thank you Ann & Phil for your comments. Hope it all goes well with the planned renovation and look forward to seeing your finished home in the future! ...
Jun 29,2016
Jun 29,2016
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The service from Bycroft has been brilliant, Laura has gone above and beyond for us through the whole moving house process. She returns calls and emails really promptly and gets back to you as quickly as she can with any enquirers. We wouldn't hesitate to ...
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Comment on agent fees
Good
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Jun 29, 2016
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Thank-you for taking the time to add your kind comments. We work hard to communicate with all our clients, Laura really appreciates your review and future recommendations. ...
Jun 29,2016
Jun 29,2016
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Having just sold my property on the coast through Bycroft I can honestly say that they are truly professional from the valuation right through to the exchange of contract. They keep you informed at every step in a timely manner. The staff are very professional ...
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Comment on agent fees
The fees were very good and very competitive.
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Jun 29, 2016
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Many thanks for your kind feedback, as a company we pride ourselves on providing the highest level of service from start to finish. ...
Jun 24,2016
Jun 24,2016
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Our sale started very slowly and we nearly gave up on Bycrofts, but they came through and Laura has been very helpful and professional whilst keeping me informed during the lengthy process....
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Comment on agent fees
They are about average I think for buying and selling, although they did not make it clear that the figure given at the start of the process needed VAT adding to it.
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Jun 29, 2016
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Thank you for leaving your kind comments - the sales process can be a very difficult time for a client and we endeavour to keep every client updated throughout the whole process. ...
May 27,2016
May 27,2016
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Kept well informed and acted with honesty and integrity. The property was put on the market in double quick time and Laura liaised well with Chamberlin Solicitors...
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Comment on agent fees
Good
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Jun 29, 2016
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Thank you for taking the time to provide your feedback, Laura appreciates it very much. ...
May 25,2016
May 25,2016
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Excellent service throughout -very good contact and updates. Very flexible and approachable. Highly recommended.-good negotiating skills. Good understanding of sales in the area....
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Comment on agent fees
Excellent very fair
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Jun 29, 2016
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Thank you Cliff for your kind comments. ...
May 25,2016
May 25,2016
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First class service from start to finish. The staff are friendly, polite and extremely helpful. We are absolutely delighted and will definately recommend them to all our friends....
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Comment on agent fees
Good value for money.
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Jun 29, 2016
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Thank you Stephanie - a lot of our business created is via client recommendation and as a family run business we find clients warm to our friendly approach. ...
May 19,2016
May 19,2016
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The service we received from Bycroft Residential has been first class. We were impressed from day one after our meeting with Chris Fielding and knew straight away they were the agent for selling our home. They have made the whole process of selling as stress ...
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Jun 29, 2016
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Many thanks Mr and Mrs Bailey, customer care and customer satisfaction is the most important part of the job. Having very experienced staff and knowing the expectations of our clients we are able to assist vendors with a successful move. ...
Apr 19,2016
Apr 19,2016
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Very professional team that handled my tennancy.
The setup of the tenancy and sorting out the letting agreement and obtaining the keys went without problems.
When I viewed the property, I was greeted by a representative (not either of the ones listed in this review) ...
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Apr 12,2016
Apr 12,2016
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We elected out of preference to utilise a LOCAL letting agent to rent out our recently purchased property (as we were living overseas at the time). This was our first such experience and Bycrofts were duly appointed. Bycrofts were patient in explaining all that was ...
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Comment on agent fees
Fees were comparable
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Apr 14, 2016
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Dear John & Kathy,
Thank you for your kind words. On behalf of the team may I wish you good luck for the future at Manor Farm. ...
Apr 08,2016
Apr 08,2016
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I chose Bycroft after such positive reviews. We were not disappointed. Chris is the most professional and friendly agent I have ever met and his knowledge gave me full confidence we were in safe hands. I had full faith Laura would negotiate the best deal ...
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Comment on agent fees
Good
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Apr 14, 2016
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Many thanks for your kind and honest feedback, I am very pleased to hear that you found our service to your satisfaction. ...
Mar 17,2016
Mar 17,2016
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I have no bad words to say about bycroft, from day 1 they helped and supported us. The renting process was easy and a lot quicker than first thought. Throughout the tenancy, any problems that arised would be quickly sorted out. The staff throughout where great ...
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Comment on agent fees
Agent Fees where reasonable and average compared to other local agents.
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Apr 14, 2016
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Dear Sophie and Remy,
Great to hear from a satisfied Tenant. We try hard to ensure fairness for both the Tenant and Landlord at the end of the Tenancy.
Good luck for the future. ...
Mar 09,2016
Mar 09,2016
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Wonderful Service, Made the whole process of purchasing our first property all the easier. Couldn't of been happier with the whole service provided....
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N/A
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Apr 14, 2016
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Many thanks Ray for your positive feedback, we pride ourselves as a company on offering a service that makes the house buying process a stress free process. ...
Dec 09,2015
Dec 09,2015
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We have recently sold our property with Bycroft in Great Yarmouth. From the start we have received an excellent professional service. The valuation and photos were very good and the write up on our property. Advertising our property in the local paper, shop window, social ...
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Sep 17,2015
Sep 17,2015
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I have recently used Bycrofts to sell my property. The girls in the office couldn't have done any more for us. They were very helpful and co-ordinated our sale with our Solicitors in a very professional manner. I would highly recommend them to anyone who ...
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Comment on agent fees
They worked hard for their commission and the fees were very reasonable. well worth the money
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May 21,2015
May 21,2015
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I am writing this short note to thank the Gt Yarmouth Team, in particular Laura Allerton, Senior Negotiator for all their help and assistance in relation to the recent purchase of a property to let in Gt Yarmouth. The team members I spoke to were ...
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May 14,2015
May 14,2015
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After having little or no interest in our property which was marketed with another agent for two years we decided to change agents to Bycrofts. Laura was fantastic and arranged several viewings straightaway. We had more interest in the first couple of days Bycrofts were ...
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May 05,2015
May 05,2015
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Thank you so much for your help in selling my house. Your help and support throughout the transaction has been imperative and I must especially thank you for arranging contractors when issues were flagged up on the survey report, I honestly wouldn't have known where ...
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Apr 23,2015
Apr 23,2015
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As buy to let investors we have had dealings with Bycroft Estate Agents for a number of years now. We have always found them very professional, accommodating and informative. They have become to know the type of properties we look for and have always been ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:25 PM 21/08/2018 by Laura Allerton
Awards won by Bycroft
Regional Awards won by Bycroft
Individual Branch Awards
Great Yarmouth, NR30
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2024
Best Estate Agent in Great Yarmouth
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2024
Best Letting Agent in Great Yarmouth
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2024
Best Estate Agent in NR30
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2024
Best Letting Agent in NR30
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2023
Best Letting Agent in Great Yarmouth
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2023
Best Estate Agent in Great Yarmouth
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2023
Best Estate Agent in NR30
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2023
Best Letting Agent in NR30
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2022
Best Estate Agent in NR30
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2022
Best Estate Agent in Great Yarmouth
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2024
Best Estate Agent in East of England
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2023
Best Estate Agent in East of England
