Bycroft
4.9/5, 336 reviews
96% recommended
97% sales valuation accuracy
99% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
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Latest Reviews

 View all Reviews 336
6th Nov 2024
reviewed by 'Vidya'
“Thank you for your service for purchasing new home , their service was amazing and quick reply to the mail and ......”
29th Oct 2024
reviewed by 'Stephanie Elizabeth White'
“I have been so looked after during my process of renting - I had an extremely stressful time and needed ......”
10th Oct 2024
reviewed by 'Billy Aldred'
“The service we received from Bycroft was outstanding, from start to finish, valuation was very professional and everything was explained ......”
28th Sep 2024
reviewed by 'Diane Towlard'
“Agents very helpful and professional kept me informed of progress...”
8th Sep 2024
reviewed by 'Chandler'
“Extremely kind caring and very helpful. Gave me support and would recommend. Thank you everyone at bycrofts. All staff were ......”
8th Sep 2024
reviewed by 'Rachel'
“Came highly recommended and did not disappoint, having Michelle as point of contact worked perfectly she was diligent through the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £27,000 £6,800,000
Lettings 86% 95% £450 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 1 20 3 203 5 68 2 9 4
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Estate agents
Letting agents
Latest Properties for Sale   144 to Rent   1
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Bycroft Branches (view all 3)
Gorleston, NR31
Great Yarmouth, NR30
Norfolk Broads, NR12

“Our First Property purchase was made with the help from ......”

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Aug 16,2017
Minithumbup
Staff profile picture
Michele
By: 'Carly'
Aug 16,2017
0 people found
this helpful
Our First Property purchase was made with the help from Michele. It wasn't a smooth running purchase but that didn't stop Michele from helping us and advising us. She put my mind at rest on a number of occasions and was always on hand to ...
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By: Nick Burman
Oct 13, 2017
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Thank-you for your very kind comments about Michele, it would be great to hear from you when you are ready to sell but in the meantime enjoy your first home. ...

“I could not have got through my sale and purchase ......”

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Aug 03,2017
Minithumbup
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Michele
By: 'Tasha'
Aug 03,2017
0 people found
this helpful
I could not have got through my sale and purchase without the fantastic support from Michelle.she is a true professional....
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Comment on agent fees
Good
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By: Nick Burman
Oct 13, 2017
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Michele is a true professional and we are very pleased to receive your kind feedback. Thank-you. ...

“I've found bycrofts really helpful, professional and efficient, I would ......”

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Jul 26,2017
Minithumbup
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Michele
By: 'Sharon'
Jul 26,2017
0 people found
this helpful
I've found bycrofts really helpful, professional and efficient, I would highly recommend them after using other estate agents bycrofts were so much better!!...
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Comment on agent fees
They are about average!
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By: Nick Burman
Jul 31, 2017
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Many thanks for your kind comments Sharon. ...

“Laura was fantastic and helped me and my partner through ......”

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Jul 13,2017
Minithumbup
By: 'Paul'
Jul 13,2017
0 people found
this helpful
Laura was fantastic and helped me and my partner through our whole purchase. My solictors were awful and so unhelpful and made my first ever house purchse one of the worst things I have ever had to do in my life. Laura on the otherhand ...
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Comment on agent fees
N/A
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By: Nick Burman
Jul 31, 2017
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Thank-you Paul, Buying a property can be stressful and it shows the need to use an experienced estate agent (like Laura!) especially if the solicitor isn't on the ball! We look forward to working with you in the future. ...

“I have used this agency a number of times and ......”

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Jul 13,2017
Minithumbup
By: 'BOB'
Jul 13,2017
0 people found
this helpful
I have used this agency a number of times and have always found them Professional, positive, helpful and hardworking also importantly easy to work with....
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Comment on agent fees
acceptable
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By: Nick Burman
Jul 31, 2017
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Thank-you for your kind comments, I agree, Laura is a top team member! ...

“Bycrofts, and Staff have been excellent all the way through ......”

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Jul 13,2017
Minithumbup
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Michele
By: 'Julie'
Jul 13,2017
0 people found
this helpful
Bycrofts, and Staff have been excellent all the way through from the valuation to the sale. We can not thank them enough for their hard work....
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Comment on agent fees
Agents fees are excellent.
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By: Nick Burman
Jul 31, 2017
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Thank-you Julie, it's always nice to hear from our satisfied clients. ...

“In general bycroft was excellent and made buying our first ......”

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Jul 07,2017
Minithumbup
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Michele
Staff profile picture
Michele
By: 'George'
Jul 07,2017
0 people found
this helpful
In general bycroft was excellent and made buying our first house stress free and easy . However our point of contact was Michele and she was excellent She dealt with every issue professionally and efficiently....
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Comment on agent fees
Fees not applicable as didn't sell a house
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By: Nick Burman
Jul 31, 2017
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Thank-you George, Michele is an integral member of our team and prides herself on her professional approach and efficient service. ...

“Brilliant service, very friendly and approachable, always happy to help. ......”

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Jun 09,2017
Minithumbup
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Michele
By: 'Danny'
Jun 09,2017
0 people found
this helpful
Brilliant service, very friendly and approachable, always happy to help. Kept us updated weekly on the sale of our house and purchase of our new home....
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By: Nick Burman
Jul 31, 2017
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Thank-you for your comments Danny, Michele & Chris are renowned for their friendly approach and communication with our clients is vitally important. ...

“From start to finish a smooth helpful service. buying or ......”

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May 08,2017
Minithumbup
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Michele
By: 'NRF'
May 08,2017
0 people found
this helpful
From start to finish a smooth helpful service. buying or selling I thoroughly recommend Bycroft and their staff. Thank you....
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Comment on agent fees
N/A
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By: Nick Burman
Jul 31, 2017
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Many thanks for your kind comments, a smooth service is always our aim and I am pleased Michele obliged. ...

“It was great dealing with Bycrofts, Michele was always jolly ......”

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May 06,2017
Minithumbup
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Michele
Staff profile picture
Michele
By: 'dawn'
May 06,2017
0 people found
this helpful
It was great dealing with Bycrofts, Michele was always jolly on the phone, and they were very efficient. Very professional company....
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By: Nick Burman
Jul 31, 2017
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Thank-you Dawn, efficient & professional are two words which are used to describe Michele on a daily basis. ...

“Excellent from valuation which Chris did , to Michelle who oversaw ......”

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May 02,2017
Minithumbup
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Michele
By: 'Keith'
May 02,2017
0 people found
this helpful
Excellent from valuation which Chris did , to Michelle who oversaw the sale of our property, having gone through some minor problems these were quickly resolved, in a proficient and professional manner by Michelle and the staff in the Great Yarmouth office , Sold within days of ...
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Comment on agent fees
Good
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“Excellent Service from start to finish Regular contact to update ......”

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Apr 14,2017
Minithumbup
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Michele
By: 'Susie'
Apr 14,2017
0 people found
this helpful
Excellent Service from start to finish Regular contact to update me on what was happening Plenty of viewings from their listing All viewers were contacted and feedback received Always pleasant and helpful...
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Comment on agent fees
good fees
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“As a buyer I found Bycrofts and particularly Michele to ......”

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Apr 13,2017
Minithumbup
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Michele
By: 'Andy'
Apr 13,2017
0 people found
this helpful
As a buyer I found Bycrofts and particularly Michele to be straitforward and very helpfull. She was able to smooth the process of buying a property by knowledge and a I will sort that out attitude. If I ever sell the house in future I ...
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Comment on agent fees
N/A
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Was this helpful? Yes

“Really helpful professional and friendly. On the ball with advice ......”

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Apr 12,2017
Minithumbup
By: 'Paul.'
Apr 12,2017
0 people found
this helpful
Really helpful professional and friendly. On the ball with advice and timely communications. All staff, Laura, Michelle, Chris and Nick who we have spoken to and met on viewings have been great. Definitely recommend Bycroft....
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Comment on agent fees
N/a....buying not selling!
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“From start to finish Bycroft were extremely helpful, making our ......”

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Mar 09,2017
Minithumbup
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Michele
Staff profile picture
Nick
By: 'Ollie'
Mar 09,2017
0 people found
this helpful
From start to finish Bycroft were extremely helpful, making our sale and purchase as stress free as possible. Michele was very helpful, getting all queries dealt with immediately, following up any possible issues until they were resolved. We couldn't have asked for more help. Nick ...
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Comment on agent fees
Value for money. Fee's were very competitive, also received the same level of advertisement the other agents offer.
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“After experiencing some difficulties with other agents over the years, ......”

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Feb 09,2017
Minithumbup
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Michele
By: 'Mr'
Feb 09,2017
0 people found
this helpful
After experiencing some difficulties with other agents over the years, we would recommend Bycroft. Several viewings with feedback obtained where possible and passed on in a timely manner. Thanks to Nick and Michele for selling our house....
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Comment on agent fees
Fees were acceptable and as originally quoted. They worked hard for it!
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By: Nick Burman
Feb 09, 2017
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Many thanks for your kind words and positive feedback, it is much appreciated. ...

“Excellent, outstanding, and very helpful towards me. Kept updated regularly ......”

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Feb 03,2017
Minithumbup
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Michele
By: 'Del'
Feb 03,2017
1 people found
this helpful
Excellent, outstanding, and very helpful towards me. Kept updated regularly on sale and purchase. Nothing was too much trouble to assist with my personal requirements, and to be honest on many occasions had a good laugh. Would not hesitate to use and recommend Bycrofts A*****...
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Comment on agent fees
Good
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“An honest, approachable and affordable service. Nothing seems to be ......”

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Feb 03,2017
Minithumbup
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Michele
By: 'Kath'
Feb 03,2017
1 people found
this helpful
An honest, approachable and affordable service. Nothing seems to be too much trouble for these agents. They have taken a lot of the stress out of the chaos of moving house. Would entirely recommend them to anybody looking to buy or sell a home or ...
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Comment on agent fees
The fees are competitive with other local agents, and you certainly get your money's worth.
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“First time I met Chris to provide me with a ......”

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Feb 03,2017
Minithumbup
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Michele
By: 'June'
Feb 03,2017
0 people found
this helpful
First time I met Chris to provide me with a valuation on my late mum's bungalow, I was impressed by his immaculate suit and the warmth and friendliness expressed in his handshake and smile. He helped to make a quite traumatic situation easy and went ...
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Comment on agent fees
Good
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“Very helpfull and supportive from the start of marketing my ......”

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Dec 20,2016
Minithumbup
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Michele
By: 'Sean'
Dec 20,2016
0 people found
this helpful
Very helpfull and supportive from the start of marketing my property. Very quick to respond to any questions asked by email or telephone. Bycrofts were recomended by other friends as well. Considering I live and work abroad, in not the best of regions for communications, ...
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Comment on agent fees
Not actually seen my fees due yet, they are with my solicitor but from the start they are in line with other estate agents.
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By: chris fielding
Dec 20, 2016
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Thank you Sean for your honest feedback and for your patience throughout the sale of your cottage. ...

“An extremely helpful team assisting us in our search for ......”

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Dec 19,2016
Minithumbup
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Michele
By: 'The'
Dec 19,2016
0 people found
this helpful
An extremely helpful team assisting us in our search for properties over the last 4 months. They were professional with their advise, viewings and ALL our enquiries but also conducted themselves in a very friendly manner. I personally find this a good attribute when facing, which ...
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By: chris fielding
Dec 20, 2016
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Many Thanks Mr and Mrs McDonald - throughout the team we try to offer the highest level of service and it is nice to be appreciated. ...

“I have been really impressed with Bycrofts' letting services - ......”

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Dec 13,2016
Minithumbup
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Michele
By: 'SP'
Dec 13,2016
0 people found
this helpful
I have been really impressed with Bycrofts' letting services - I live some distance from the property I let and they have managed it excellently in my absence - striking the right balance of getting on and sorting stuff out and communicating with me as ...
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Comment on agent fees
About right
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“Michele is exactly who you need to work with at ......”

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Dec 04,2016
Minithumbup
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Michele
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Michele
By: 'Blitz'
Dec 04,2016
0 people found
this helpful
Michele is exactly who you need to work with at this 'what can be, exasperating time', someone 100% professional but with a brilliant sense of humour and you know to be always there for you....
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Comment on agent fees
Good
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By: chris fielding
Dec 20, 2016
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Thank you for your positive feedback it was a pleasure dealing with your property for you. ...

“Fantastic service, Chris went above and beyond, Michelle has been ......”

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Dec 02,2016
Minithumbup
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Michele
By: 'Linda'
Dec 02,2016
0 people found
this helpful
Fantastic service, Chris went above and beyond, Michelle has been brilliant keeping me updated, lovely people, lovely family atmosphere at Bycrofts Thank you...
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Comment on agent fees
Fair
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By: chris fielding
Dec 05, 2016
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Thank you Linda - I am glad you appreciate all our hard work and hope you settle in to your new property. ...

“we have used bycroft many times and they are the ......”

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Nov 29,2016
Minithumbup
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Michele
By: 'ron'
Nov 29,2016
0 people found
this helpful
we have used bycroft many times and they are the best by far. we have known Michelle and Chris for 20 years from the days when they were mere beginners. They are as good as it gets. They are on the ball and give constant updates....
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By: chris fielding
Dec 05, 2016
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Thanks for your kind comments - as usual it was a pleasure to work for you. ...

“A very accurate appraisal, good communication and excellent negotiation on ......”

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Nov 16,2016
Minithumbup
By: 'pj'
Nov 16,2016
0 people found
this helpful
A very accurate appraisal, good communication and excellent negotiation on my behalf to achieve a very satisfactory result. I will not hesitate to use them in the future ....
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Comment on agent fees
very good
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“My husband and I had an 18 month tenancy through Bycrofts ......”

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Nov 08,2016
Minithumbup
By: 'The'
Nov 08,2016
0 people found
this helpful
My husband and I had an 18 month tenancy through Bycrofts Great Yarmouth. They are thorough, precise, polite and professional. Our check in and check out procedures were handled smoothly and efficiently. They arranged to have all and any issues raised during the tenancy resolved swiftly ...
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Comment on agent fees
Reasonable fees involved
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By: Louise Dyer
Nov 15, 2016
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Thank you so much for your kind review. We work very hard to ensure the check in and check out procedure is as smooth as possible and any maintenance issues are dealt with as swiftly as possible so our tenants are not inconvenienced. You have been wonderful tenants and we wish you much happiness for the future. ...

“Nick and Michele are always very polite and helpful. Nothing ......”

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Oct 28,2016
Minithumbup
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Michele
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Nick
By: 'Miss'
Oct 28,2016
0 people found
this helpful
Nick and Michele are always very polite and helpful. Nothing is too much trouble and they always call back when they say they will. I would contact them again and recommend them....
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Comment on agent fees
I purchased a property so I did not have any fees.
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“Excellent service, throughout the selling process. Chris provided a valuation ......”

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Oct 24,2016
Minithumbup
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Michele
By: 'A'
Oct 24,2016
0 people found
this helpful
Excellent service, throughout the selling process. Chris provided a valuation and sound advice at the outset. Michele was professional, helpful and provided excellent levels of communication and service, throughout....
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Comment on agent fees
Excellent value.
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“Sensible and professional advice throughout from Chris and Nick and ......”

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Oct 21,2016
Minithumbup
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Nick
By: 'Elm'
Oct 21,2016
0 people found
this helpful
Sensible and professional advice throughout from Chris and Nick and Laura kept us informed of developments. Have used before and would recommend. The buyer was already aware that a property suitable for their needs was likely to be marketed which meant the whole transaction completed ...
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By: CHRIS FIELDING
Oct 22, 2016
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Thank you very much for your positive feedback confirming your appreciation of our all round professional and accurate approach to valuing and selling your property. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:25 PM 21/08/2018 by Laura Allerton

Awards won by Bycroft

Regional Awards won by Bycroft

Individual Branch Awards

Great Yarmouth, NR30



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