Chamberland Residential
4.9/5, 122 reviews
98% recommended
84% sales valuation accuracy
93% sales fee satisfaction
88% lettings valuation accuracy
93% lettings fee satisfaction
No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 84% 93% £0 £0
Lettings 88% 93% £700 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 1 79 2 0 0 0 0 1 0
Areas covered
  • SW15
  • sw18
  • sw6
  • sw19
  • sw20
Address

212 Upper Richmond Road
Putney,London
Greater London
SW15 6TD
0208 704 1313

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS Property Redress Scheme

“Initially we had Zoe who was really good when it ......”

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Aug 04,2014
Minithumbup
Zoe
Liz
By: 'Emily'
Aug 04,2014
0 people found
this helpful
Initially we had Zoe who was really good when it came to viewings, she always emailed the time of the appointment and got other members of staff to contact us if there was a time change to our appointment. She also dealt with processing our ...
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Comment on agent fees
I think fees with any agents are a lot of money so the no does not specifically represent Chamberland Residential.
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“Agent facilitated viewing of the property the day after it ......”

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Aug 04,2014
Minithumbup
Nicole
Liz
By: 'Lucy'
Aug 04,2014
0 people found
this helpful
Agent facilitated viewing of the property the day after it was made available on the website. Agent was helpful when we were putting in an offer and was timely in helping us to see through and confirm the property during the process. Unfortunately agent was ...
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“It has been a pleasure to deal with your agents ......”

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Jul 08,2014
Minithumbup
By: 'Tammy'
Jul 08,2014
0 people found
this helpful
It has been a pleasure to deal with your agents as they have been friendly, helpful and have liaised with the landlord on our behalf (who has also been very lovely and helpful too), to arrange our requests, which have mostly been met. The property ...
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“All the staff members are extremely helpful and polite to ......”

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Jun 03,2014
Minithumbup
By: 'Tasha'
Jun 03,2014
0 people found
this helpful
All the staff members are extremely helpful and polite to deal with- I feel confident that I can ask them any questions, and they are always prompt to reply, a rarity with agents these days it seems! Our move has gone very smoothly thanks to ...
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“I found Chamberland to be very helpful and professional. They ......”

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May 29,2014
Minithumbup
Nicole
By: 'Amy'
May 29,2014
0 people found
this helpful
I found Chamberland to be very helpful and professional. They were more proactive than other agents in responding to me and assisting my property search. They block booked some viewings, so I was confident we'd fund something suitable. Then, they advised us once we found ...
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“Excellent service at a highly competitive rate. I use their ......”

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May 28,2014
Minithumbup
By: 'David'
May 28,2014
0 people found
this helpful
Excellent service at a highly competitive rate. I use their letting only service and manage the letting myself. Lettings handled effectively and since starting to use Chamberlands, I have had good rents and only very brief void periods between lettings; just a day or two. ...
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“I am now into my third year with Chamberland Residential. ......”

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May 28,2014
Minithumbup
Nicole
By: 'T'
May 28,2014
0 people found
this helpful
I am now into my third year with Chamberland Residential. Nicole and her team continue to provide an outstanding level of service that is peerless in the Putney area. They helped me navigate some sensitive issues with my tenant, providing balanced and fair advice. The ...
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“I have used Chamberland Residential since their inceptionFor my own ......”

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May 28,2014
Minithumbup
Nicole
Liz
By: 'Kevin'
May 28,2014
0 people found
this helpful
I have used Chamberland Residential since their inception For my own personal property as well as for an investment portfolio of over 20 properties and the service I have received is unrivalled. Nicole and her team go beyond the call of duty always and would certainly ...
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“I have been very happy with the service I have ......”

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May 21,2014
Minithumbup
By: 'Marcus'
May 21,2014
0 people found
this helpful
I have been very happy with the service I have received. I live overseas and have Chamberland manage as well as let my property. They have found me VERY good tenants and secured me a higher rental then I had previously received. Liz manages the ...
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“Chamberland Residential have let my flat twice now, on both ......”

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May 19,2014
Minithumbup
Nicole
By: 'Jason'
May 19,2014
0 people found
this helpful
Chamberland Residential have let my flat twice now, on both occasions they found me excellent tenants quickly, and charged competitive letting fees. Dealing with Nicole and her team is easy and fast, they are proactive and add that personal touch and commitment that is missing ...
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“At first, Nicole came to the flat to take pictures ......”

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May 13,2014
Minithumbup
Nicole
By: 'L.'
May 13,2014
0 people found
this helpful
At first, Nicole came to the flat to take pictures and to discuss with me (landlord) about the rental value and what type of tenants I preferred. I requested a rental value higher than market value which was not obtainable. In fact, after about a ...
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“Nicole and team have provided a fabulous service from start ......”

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May 12,2014
Minithumbup
Nicole
By: 'johnsibly'
May 12,2014
0 people found
this helpful
Nicole and team have provided a fabulous service from start to finish. Nicole offered excellent advice prior to letting the property, followed by a highly polished listing (by Natasha), who then achieved the top end rental price within 24 hours of listing the property. We opted ...
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“I have been working with Chamberlands for 3 years, and I ......”

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May 11,2014
Minithumbup
By: 'paul'
May 11,2014
0 people found
this helpful
I have been working with Chamberlands for 3 years, and I now have all three of my properties let through them. They have been exceptionally good in all regards. Their standout competence is their experience and understanding of what constitutes "fairplay" in the relationship between landlord ...
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“We were impressed by Natasha before we were ready to ......”

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May 10,2014
Minithumbup
By: 'Tim'
May 10,2014
0 people found
this helpful
We were impressed by Natasha before we were ready to let the property because she was very helpful in advising us when we "dropped in" as we were buying and refurbishing the property. Hence they were on our short list of 3 or 4 preferred letting agents ...
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“Fast and highly professional letting service....”

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May 10,2014
Minithumbup
Nicole
By: 'Fiona'
May 10,2014
0 people found
this helpful
Fast and highly professional letting service....
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“Gave me a professional service for reletting my flat:keeping ......”

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May 10,2014
Minithumbup
By: 'A'
May 10,2014
0 people found
this helpful
Gave me a professional service for reletting my flat:keeping in touch with me while I was in East Asia::with viewings and prospective tenant interest on a daily basis, with fast positive responses to any queries that I had with new and existing tenants ...
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“I am now into my third year with Chamberland Residential. ......”

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May 08,2014
Minithumbup
Nicole
By: 'T'
May 08,2014
0 people found
this helpful
I am now into my third year with Chamberland Residential. Nicole and her team continue to provide an outstanding level of service that is peerless in the Putney area. They helped me navigate some sensitive issues with my tenant, providing balanced and fair advice. The ...
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“I put my property on with three agents D&G, ......”

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May 08,2014
Minithumbup
Nicole
By: 'Rupert'
May 08,2014
0 people found
this helpful
I put my property on with three agents D&G, Foxtons and Hamptons and Chamberland managed to find me a very suitable tenant quickly. I can only congratulate Nicole, Natasha and Liz for their professional service and making it a very pleasant experience....
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“Great service provided by all at Chamberland Residential! I moved ......”

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Apr 01,2014
Minithumbup
By: 'Mr'
Apr 01,2014
0 people found
this helpful
Great service provided by all at Chamberland Residential! I moved into my new flat with total ease and would happily recommend their professional services....
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“I cannot recommend Chamberland Residential enough to anyone who is ......”

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Mar 17,2014
Minithumbup
By: 'Abbie'
Mar 17,2014
0 people found
this helpful
I cannot recommend Chamberland Residential enough to anyone who is looking for a property. They were unfailingly supportive at every aspect of my tenancy arrangement and consistently went above and beyond to ensure I had everything I needed to make my move as swift and ...
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“After a good start, efficiently getting me into a new ......”

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Mar 07,2014
Minithumbdown
By: 'PES1'
Mar 07,2014
0 people found
this helpful
After a good start, efficiently getting me into a new flat, my experience was tainted by some negative incidents with Chamberland and my landlord. On moving in I found that the shower was broken. It took over 3 months to get this fixed despite frequent chasing. ...
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“Chamberland Residential were fantastic in helping me find a property ......”

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Feb 26,2014
Minithumbup
By: 'Susanna'
Feb 26,2014
0 people found
this helpful
Chamberland Residential were fantastic in helping me find a property that fit my needs and my budget. They were always very considerate and helpful as well as being very prompt with emails/communications. I would recommend them highly to any friend or family member....
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“Recently moved and accepted a property through Chamberland Residential and ......”

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Feb 17,2014
Minithumbup
By: 'AParv'
Feb 17,2014
0 people found
this helpful
Recently moved and accepted a property through Chamberland Residential and they have been great in getting us set up prior to the move. All staff members have replied and aided in all questions plus ensured everything was explained fully. Overall fantastic experience so far and ...
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“Chamberland Residential were extremely helpful through the letting/moving process. ......”

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Feb 11,2014
Minithumbup
Nicole
By: 'KY'
Feb 11,2014
0 people found
this helpful
Chamberland Residential were extremely helpful through the letting/moving process. When first taken to view the property, they were very good at providing key information and explaining the entire process and the necessary steps to follow, which as a first time tenant was highly important. ...
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“I am very happy with the service I have received ......”

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Jan 14,2014
Minithumbup
By: 'CF'
Jan 14,2014
0 people found
this helpful
I am very happy with the service I have received from Chamberland so far. Compared to other agencies I approached while looking for a property, I found the staff at Chamberland to be very helpful and much more down to earth and approachable. I secured ...
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“I am delighted with the service and efficiency. I needed ......”

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Nov 13,2013
Minithumbup
By: 'Emmanuel'
Nov 13,2013
1 people found
this helpful
I am delighted with the service and efficiency. I needed to find a flat and move really quickly . On Monday, I visited a property with Caroline: very good timing, the property was exactly what I was looking for. I have been through the whole process ...
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“Liz was extremely responsive, professional and caring, and made a ......”

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Nov 04,2013
Minithumbup
By: 'Cristina'
Nov 04,2013
0 people found
this helpful
Liz was extremely responsive, professional and caring, and made a potentially stressful experience like moving into a new home as smooth and easy as it gets. We felt we were very much taken care of throughout the whole process -- the paperwork was explained in ...
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“Excellent service. Very efficient and very thorough throughout. Took the ......”

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Nov 01,2013
Minithumbup
By: 'Ian'
Nov 01,2013
0 people found
this helpful
Excellent service. Very efficient and very thorough throughout. Took the stress out of the process and gave excellent administrative service. Would highly recommend....
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“Liz has been our point of contact at Chamberland and ......”

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Oct 24,2013
Minithumbup
By: 'lawrencejones'
Oct 24,2013
0 people found
this helpful
Liz has been our point of contact at Chamberland and has consistently provided us with advice on issues we've had while moving in, along with helping us forward old bills to the previous tenants. I typically get an email response within about 10 minutes during office ...
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“We rented a lovely place with Chamberland which was found ......”

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Oct 24,2013
Minithumbup
By: 'AP'
Oct 24,2013
0 people found
this helpful
We rented a lovely place with Chamberland which was found and secured very quickly. They are very direct and quick with any actions. Any issue with the flat were quickly fixed and the paperwork with signing the agreement and as well as terminating went smoothly....
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Staff picture Vyara
(43)
Staff picture Zoe
(34)
Staff picture Nicole
(32)
No image available Liz
(22)
Staff picture Amanda Larsen
(12)
Staff picture Thomas
(4)

Landlord Fees

Pending
9.6% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 03/06/2019, 4:07 PM by Zoe Foxman, Senior Lettings Manager

Full Management Service
15.6% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 03/06/2019, 4:07 PM by Zoe Foxman, Senior Lettings Manager

Pending
18% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 03/06/2019, 4:08 PM by Zoe Foxman, Senior Lettings Manager

Tenancy Agreement
£400 (inc. VAT), On Completion (Fees are negotiable)

At the start of the Tenancy for negotiating and preparing our in-house Tenancy Agreement, a fee of £400 inclusive of VAT is payable by the Landlord. This includes completing Right to Rent Checks, completing the Deposit Registration and completing the Land Registry Check, including 2 references.

Last updated on 03/06/2019, 4:15 PM by Zoe Foxman, Senior Lettings Manager

Pending
£250 (inc. VAT), On Completion (Fees are negotiable)

On Renewal of the Tenancy, for negotiating and preparing our or other Memorandum of Agreement or other suitable document setting out the terms of any agreed renewal or extension of the Tenancy, a fee of £250.00 inclusive of VAT is payable by the Landlord.

Last updated on 03/06/2019, 4:10 PM by Zoe Foxman, Senior Lettings Manager

Pending
£0 (inc. VAT), On Completion (Fees are negotiable)

Inventory Check costs vary on size of property ranging from £120.00 inclusive of VAT to £300.00 inclusive of VAT.

Last updated on 03/06/2019, 4:11 PM by Zoe Foxman, Senior Lettings Manager

Pending
£0 (inc. VAT), On Completion (Fees are negotiable)

MAJOR WORKS SUPERVISION
Upon your acceptance of any estimates to remedy any defects or undertake repairs in excess of £500.00 inclusive of VAT and providing we are in funds, we would supervise the works for an additional fee of 12% inclusive of VAT of the cost of the works.
ADDITIONAL MANAGED PROPERTY VISITS
If additional property visits are required this can be arranged subject to a charge of £90.00 inclusive of VAT per visit.

Last updated on 03/06/2019, 4:11 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

PURCHASES
If we are required to make minor purchases for the property on your behalf an additional fee of 12% inclusive of VAT (10% +VAT) of the cost of the items.
PROPERTY ACCESS
In the event that a contractor not known to us is required to attend a property to remedy a defect within the Landlord’s repairing obligations and the Tenant cannot be present, we will endeavour to appoint a person to wait at the property. £60 inclusive of VAT per hr.

Last updated on 03/06/2019, 4:12 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

NON-MANAGED PROPERTY VISITS
£50.00 inc VAT per visit will be charged.
NON_MANAGED PROPERTY SAFETY CHECKS
If we are required to arrange safety checks for a property not within our Management Service, an administration fee of £54.00 inc VAT will be charged.
NON-MANAGED DEPOSIT RECONCILLIATION
If we are required to or become involved in the negotiations between the Landlord and the Tenant to reach agreement regarding the apportionment of the Tenant’s deposit at the end of a Tenancy, a fee of £240.00 inc VAT will be charged.

Last updated on 03/06/2019, 4:12 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

INTERIOR DESIGN/REFURBISHMENT
If we undertake to supervise these works on your behalf, a fee of 12% inc VAT of the total cost of the contract will be charged.
LEGAL LIAISON/COURT ATTENDANCE
Any legal proceedings must be instituted by the Landlord and all costs are the responsibility of the Landlord. Where we are required by you to liaise with solicitors, arbitrators or barristers or attend court on your behalf, our fee will be £180.00 inc VAT per hour or part hour including travelling time plus travel costs and disbursements.

Last updated on 03/06/2019, 4:13 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

TAX ACCOUNTING
If you are resident overseas and fail to apply for Approval to be paid the gross rent or if you are refused Approval, and we are obliged to submit quarterly returns to HM Revenue & Customs, we will make a charge of £30.00 inclusive of VAT per quarterly returns and a further £120.00 inc VAT per annum for a Year End Submission.
REFERENCES
£25.00 inclusive of VAT per tenant (£20.83 + VAT) and £40.00 inclusive of VAT per guarantor (£33.33 + VAT)

Last updated on 03/06/2019, 4:14 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

COPY STATEMENTS
Statements are issued to Landlords as we receive rent. Where we are required to forward additional copies to your accountants or other professional advisors, there will be an administration charge of £8.40 inc VAT for each statement.

Last updated on 03/06/2019, 4:15 PM by Zoe Foxman, Senior Lettings Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

Deposit: 5 weeks rent
Holding deposit: 1 weeks rent. The holding deposit is offset against the first months rent

DURING YOUR TENANCY

Amendment Fee: £50 (inc VAT)
Contract negotiation, amending terms and updating your tenancy agreement during your tenancy.

Early release: The landlords re-letting costs, arrangement charges, any difference in rent in the new tenancy.

Last updated on 03/06/2019, 4:18 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion

Tenancy Swap: £50 (inc VAT)

Default fees: If any Tenant loses or misplaces a key or security device giving access to the Premises and requires a replacement, a default fee will be charged.

Damages: The Landlord and the Agent are entitled to recover damages for breach of contract. The Landlord or the Agent are allowed to recover the costs to put them back into the position they would have been had the Tenant carried out all the obligations in their contract.

Last updated on 03/06/2019, 4:18 PM by Zoe Foxman, Senior Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:58 PM 19/10/2022 by Nicole Chamberland

Awards won by Chamberland Residential

Regional Awards won by Chamberland Residential

Individual Branch Awards



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