Chamberland Residential
4.9/5, 122 reviews
98% recommended
84% sales valuation accuracy
93% sales fee satisfaction
88% lettings valuation accuracy
93% lettings fee satisfaction
No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 84% 93% £0 £0
Lettings 88% 93% £700 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 1 79 2 0 0 0 0 1 0
Areas covered
  • SW15
  • sw18
  • sw6
  • sw19
  • sw20
Address

212 Upper Richmond Road
Putney,London
Greater London
SW15 6TD
0208 704 1313

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS Property Redress Scheme

“Efficient and friendly people at Chamberland who understood my needs ......”

Share on :
Nov 11,2015
Minithumbup
Zoe
Vyara
By: 'stephane'
Nov 11,2015
0 people found
this helpful
Efficient and friendly people at Chamberland who understood my needs and handled things quickly and in the most efficient way. I only hope the landlird will now rea t quickly to repair the few things which are not working the flat. I woud use Chamberland ...
read full review
Was this helpful? Yes

“The first property we were shown by Zoe was the ......”

Share on :
Nov 10,2015
Minithumbup
Zoe
By: 'jose1986'
Nov 10,2015
0 people found
this helpful
The first property we were shown by Zoe was the only one we needed to see. It was exactly what we were looking for which in my eyes means they know their customers and don't speculate with either crap they've had on the market for ...
read full review
Was this helpful? Yes

“My experience of Chamberland Residential over the past year has ......”

Share on :
Oct 12,2015
Minithumbup
Vyara
Liz
By: 'Hanna'
Oct 12,2015
0 people found
this helpful
My experience of Chamberland Residential over the past year has been excellent - Estate Agents in London can often be very difficult to work with, and I have personally had some bad experiences in the past, but I have nothing but good things to say ...
read full review
Was this helpful? Yes

“The agents we dealt with were always responsive and polite. ......”

Share on :
Oct 11,2015
Minithumbup
Vyara
Liz
By: 'Luca'
Oct 11,2015
0 people found
this helpful
The agents we dealt with were always responsive and polite. I strongly recommend this agency, in one word just perfect....
read full review
Was this helpful? Yes

“From our initial enquiry with Zoe to the signing of ......”

Share on :
Oct 10,2015
Minithumbup
Zoe
Vyara
By: 'Lucy'
Oct 10,2015
0 people found
this helpful
From our initial enquiry with Zoe to the signing of our contract and collection of keys, everything was dealt with efficiently and in a really friendly/personable way (which is very rare to find when dealing with most Estate Agents!). Thank you for all your ...
read full review
Was this helpful? Yes

“Zoe and Liz were very helpful with finding my new ......”

Share on :
Oct 10,2015
Minithumbup
Zoe
Liz
By: 'Jenlynsmit'
Oct 10,2015
0 people found
this helpful
Zoe and Liz were very helpful with finding my new home and getting me set up for moving in. They both answered all of my queries quickly and efficiently. I'm living confidently that if I'm in need of their help in the future they'll do ...
read full review
Comment on agent fees
The fees are very expensive but my previous experience was renting directly with a landlord and these fees weren't applicable so I am not sure what the appeopriate costs would be.
Was this helpful? Yes

“All the information was given clearly. The communication was very ......”

Share on :
Oct 06,2015
Minithumbup
Nicole
Liz
By: 'Lumo'
Oct 06,2015
0 people found
this helpful
All the information was given clearly. The communication was very good before the start of the tenancy and I received all the paperwork promptly. Chamberland has been excellent with any issues I've had on moving in and their maintenance dept. has been very prompt....
read full review
Was this helpful? Yes

“We especially liked dealing with Zoe who we found to ......”

Share on :
Oct 03,2015
Minithumbup
Zoe
Liz
By: 'Chelsea'
Oct 03,2015
0 people found
this helpful
We especially liked dealing with Zoe who we found to be very honest and interested in everyone's best interests - a refreshing change from other estate agents we dealt with who either didn't listen to our requirements or tried to pressure us in to putting ...
read full review
Comment on agent fees
Fees are quite high but so are other estate agents.
Was this helpful? Yes

“Chamberlands came highly recommended and they have certainly lived up ......”

Share on :
Sep 07,2015
Minithumbup
Nicole
Liz
By: 'Nick'
Sep 07,2015
0 people found
this helpful
Chamberlands came highly recommended and they have certainly lived up to the hype. From day 1 they have been proactive and highly efficient. They provide a very personal, friendly and hands on service well above your standard letting agent....
read full review
Was this helpful? Yes

“When searching for a property to let, Nicole was excellent. ......”

Share on :
Aug 21,2015
Minithumbup
Nicole
Vyara
By: 'Kerry'
Aug 21,2015
0 people found
this helpful
When searching for a property to let, Nicole was excellent. She took the time to listen to what we were looking for & then show us a range of properties she thought might be suitable. Her knowledge of the local area is excellent. As we are ...
read full review
Was this helpful? Yes

“My partner and I mainly dealt wit Liz, but we're ......”

Share on :
Aug 20,2015
Minithumbup
Liz
Nicole
By: 'Nora'
Aug 20,2015
0 people found
this helpful
My partner and I mainly dealt wit Liz, but we're in contact with almost members of the team at some point. They were all a pleasure to deal with, always answered queries promptly and put us at ease. I felt we received a much more ...
read full review
Was this helpful? Yes

“There is a huge choice of estate agents to use ......”

Share on :
Aug 15,2015
Minithumbup
Liz
Zoe
By: 'Caroline'
Aug 15,2015
0 people found
this helpful
There is a huge choice of estate agents to use in Putney but I was very impressed with Chamberland Residential. They were very professional and efficient yet also friendly. There was none of the normal estate agent cliches that you dread - not pushy or ...
read full review
Was this helpful? Yes

“Chamberland were very helpful from the first viewing(to which ......”

Share on :
Aug 13,2015
Minithumbup
Zoe
By: 'srq'
Aug 13,2015
0 people found
this helpful
Chamberland were very helpful from the first viewing(to which we were a little late) through to completion. They kept us well informed throughout the process and sorted out any confusion without a fuss. Would recommend to any other young couples on their first move....
read full review
Was this helpful? Yes

“Chamberland Residential are an excellent letting agency, in my view ......”

Share on :
Jul 28,2015
Minithumbup
Vyara
Liz
By: 'Nadine'
Jul 28,2015
0 people found
this helpful
Chamberland Residential are an excellent letting agency, in my view the best in South London. The service provided is always faultless. The staff are unfailingly helpful and easy to work with. You are streets ahead of any other agencies that i have worked with....
read full review
Was this helpful? Yes

“Liz and zoe helped with our move to a new ......”

Share on :
Jun 17,2015
Minithumbup
Zoe
By: 'Lia'
Jun 17,2015
0 people found
this helpful
Liz and zoe helped with our move to a new flat. They were both really nice and helpful which made the process really easy....
read full review
Was this helpful? Yes

“Very helpful staff, informative and will get back to your ......”

Share on :
Jun 16,2015
Minithumbup
Zoe
Liz
By: 'Marc'
Jun 16,2015
0 people found
this helpful
Very helpful staff, informative and will get back to your communications in a good timely manner. Zoe and Liz were extremely pleasant to deal with both in the office, over the phone and by email. I would recommend Chamberland Residential as a good lettings agent, ...
read full review
Comment on agent fees
Average fees for London, however as I relocated from Manchester the fees here are far more than what I am used to paying. I think that if Chamberland reduced the fees a bit they would be competitive and 'fair' to a tenant.
Was this helpful? Yes

“Very pleased with the service and willingness. Easy communication with ......”

Share on :
Jun 13,2015
Minithumbup
Zoe
Liz
By: 'Gabriela'
Jun 13,2015
0 people found
this helpful
Very pleased with the service and willingness. Easy communication with Zoe and Liz and they have been very helpful with our requests. I would recommend them to anyone looking for a let in the Putney area....
read full review
Was this helpful? Yes

“Very pleased with the service. The whole team is fast ......”

Share on :
May 28,2015
Minithumbup
By: 'Manuella'
May 28,2015
0 people found
this helpful
Very pleased with the service. The whole team is fast and efficient, every time I called someone answered and was very patient with all my questions. Did 2 viewings, one with Zoe and the 2nd one with Francesca, both extremely professional and helpful. Definitely recommend and ...
read full review
Was this helpful? Yes

“Liz was very responsive and understanding to our issues. Great ......”

Share on :
Mar 26,2015
Minithumbup
Zoe
By: 'Lydia'
Mar 26,2015
0 people found
this helpful
Liz was very responsive and understanding to our issues. Great customer service. I'm afraid the fact I have to leave a review of 20 words is silly! Thanks!...
read full review
Comment on agent fees
The only thing that we weren't told was that our landlord will be managing the property thereafter, which made me feel a bit uneasy as I felt like I paid a lot of money for a service that I could used over 18 months, but it was simply contracts etc that this fee was paid for.
Was this helpful? Yes

“The agents have been really helpful in providing the information ......”

Share on :
Mar 18,2015
Minithumbup
Liz
By: 'Claudia'
Mar 18,2015
0 people found
this helpful
The agents have been really helpful in providing the information required from the day we arranged the flat viewing to when we moved into the flat, being always available to help with any queries....
read full review
Was this helpful? Yes

“9Chamberland Residential is an exellent and friendly agency.They provide ......”

Share on :
Mar 18,2015
Minithumbup
By: 'Krisztian'
Mar 18,2015
0 people found
this helpful
9 Chamberland Residential is an exellent and friendly agency. They provide a quick and accurate administration. Reliable work,no high fees....
read full review
Was this helpful? Yes

“We have been very pleased with the service offered by ......”

Share on :
Mar 02,2015
Minithumbup
Vyara
By: 'Charlotte'
Mar 02,2015
0 people found
this helpful
We have been very pleased with the service offered by Chamberland Residential, any issues are dealt with promptly and effectively. Vyara in particular has been incredibly helpful throughout our tenancy so far....
read full review
Was this helpful? Yes

“The race with many posh agencies was on to find ......”

Share on :
Feb 28,2015
Minithumbup
Liz
By: 'Mirella'
Feb 28,2015
0 people found
this helpful
The race with many posh agencies was on to find the right tenant and Natasha at Chamberland Residential found the one! Nicole's team gave me a quick, professional, smooth running service with great communication! Every stage was communicated and reminded - right down to when ...
read full review
Comment on agent fees
I had offers from practically all the high street letting agencies. Chamberland was the first to find me the tenant. I had a very great positive experience and the cost of their service was very reasonable! Lower than the competitors for sure!
Was this helpful? Yes

“Chamberland Residential was very helpful and supportive throughout the whole ......”

Share on :
Jan 20,2015
Minithumbup
Vyara
By: '.'
Jan 20,2015
0 people found
this helpful
Chamberland Residential was very helpful and supportive throughout the whole process. Always available for us, they also frequently updated us on the progress of our application. Very friendly and understanding, they are really dedicated to their customers and took an excellent care of us! We ...
read full review
Was this helpful? Yes

“Found the team to be very helpful, friendly and professional ......”

Share on :
Jan 12,2015
Minithumbup
By: 'Tanya'
Jan 12,2015
0 people found
this helpful
Found the team to be very helpful, friendly and professional and made everything as easy as possible. I would not hesitate to recommend them or use them myself in the future....
read full review
Was this helpful? Yes

“Chamberland have been our agents for the past two years ......”

Share on :
Dec 11,2014
Minithumbup
By: 'Rob'
Dec 11,2014
0 people found
this helpful
Chamberland have been our agents for the past two years in our flat we rented in Putney. They have been very helpful and prompt in dealing with our requests. They made what can be quite a stressful process of moving in and out as easy ...
read full review
Was this helpful? Yes

“Great personal service, quick response times and very organised. My ......”

Share on :
Nov 25,2014
Minithumbup
By: 'Sergio'
Nov 25,2014
0 people found
this helpful
Great personal service, quick response times and very organised. My wife and I have received a good response to queries. All staff members were very diligent and kind....
read full review
Was this helpful? Yes

“Agents were very friendly and organised; had a clear picture ......”

Share on :
Nov 24,2014
Minithumbup
By: 'SS'
Nov 24,2014
0 people found
this helpful
Agents were very friendly and organised; had a clear picture of what was going on, and were able to push through a contract at short notice. They were also flexible with arrangements for contract signing, which helped greatly in securing the property....
read full review
Was this helpful? Yes

“I've rented through Chamberland Residential for the past 12 months. They ......”

Share on :
Sep 03,2014
Minithumbup
By: 'Cameron'
Sep 03,2014
0 people found
this helpful
I've rented through Chamberland Residential for the past 12 months. They have been professional, responsive and hugely considerate all the way through the process, from selecting a flat to view, right through to the end of the lease. I feel like I'm dealing with humans, who ...
read full review
Was this helpful? Yes

“I cannot praise Zoe enough. Zoe is an asset to ......”

Share on :
Aug 22,2014
Minithumbup
Zoe
By: 'M'
Aug 22,2014
0 people found
this helpful
I cannot praise Zoe enough. Zoe is an asset to the team and understood exactly what myself and my partner were looking for in a rental property. She was honest, didn't use estate agent jargon, and was willing to stay after hours to allow us ...
read full review
Was this helpful? Yes
Staff picture Vyara
(43)
Staff picture Zoe
(34)
Staff picture Nicole
(32)
No image available Liz
(22)
Staff picture Amanda Larsen
(12)
Staff picture Thomas
(4)

Landlord Fees

Pending
9.6% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 03/06/2019, 4:07 PM by Zoe Foxman, Senior Lettings Manager

Full Management Service
15.6% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 03/06/2019, 4:07 PM by Zoe Foxman, Senior Lettings Manager

Pending
18% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 03/06/2019, 4:08 PM by Zoe Foxman, Senior Lettings Manager

Tenancy Agreement
£400 (inc. VAT), On Completion (Fees are negotiable)

At the start of the Tenancy for negotiating and preparing our in-house Tenancy Agreement, a fee of £400 inclusive of VAT is payable by the Landlord. This includes completing Right to Rent Checks, completing the Deposit Registration and completing the Land Registry Check, including 2 references.

Last updated on 03/06/2019, 4:15 PM by Zoe Foxman, Senior Lettings Manager

Pending
£250 (inc. VAT), On Completion (Fees are negotiable)

On Renewal of the Tenancy, for negotiating and preparing our or other Memorandum of Agreement or other suitable document setting out the terms of any agreed renewal or extension of the Tenancy, a fee of £250.00 inclusive of VAT is payable by the Landlord.

Last updated on 03/06/2019, 4:10 PM by Zoe Foxman, Senior Lettings Manager

Pending
£0 (inc. VAT), On Completion (Fees are negotiable)

Inventory Check costs vary on size of property ranging from £120.00 inclusive of VAT to £300.00 inclusive of VAT.

Last updated on 03/06/2019, 4:11 PM by Zoe Foxman, Senior Lettings Manager

Pending
£0 (inc. VAT), On Completion (Fees are negotiable)

MAJOR WORKS SUPERVISION
Upon your acceptance of any estimates to remedy any defects or undertake repairs in excess of £500.00 inclusive of VAT and providing we are in funds, we would supervise the works for an additional fee of 12% inclusive of VAT of the cost of the works.
ADDITIONAL MANAGED PROPERTY VISITS
If additional property visits are required this can be arranged subject to a charge of £90.00 inclusive of VAT per visit.

Last updated on 03/06/2019, 4:11 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

PURCHASES
If we are required to make minor purchases for the property on your behalf an additional fee of 12% inclusive of VAT (10% +VAT) of the cost of the items.
PROPERTY ACCESS
In the event that a contractor not known to us is required to attend a property to remedy a defect within the Landlord’s repairing obligations and the Tenant cannot be present, we will endeavour to appoint a person to wait at the property. £60 inclusive of VAT per hr.

Last updated on 03/06/2019, 4:12 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

NON-MANAGED PROPERTY VISITS
£50.00 inc VAT per visit will be charged.
NON_MANAGED PROPERTY SAFETY CHECKS
If we are required to arrange safety checks for a property not within our Management Service, an administration fee of £54.00 inc VAT will be charged.
NON-MANAGED DEPOSIT RECONCILLIATION
If we are required to or become involved in the negotiations between the Landlord and the Tenant to reach agreement regarding the apportionment of the Tenant’s deposit at the end of a Tenancy, a fee of £240.00 inc VAT will be charged.

Last updated on 03/06/2019, 4:12 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

INTERIOR DESIGN/REFURBISHMENT
If we undertake to supervise these works on your behalf, a fee of 12% inc VAT of the total cost of the contract will be charged.
LEGAL LIAISON/COURT ATTENDANCE
Any legal proceedings must be instituted by the Landlord and all costs are the responsibility of the Landlord. Where we are required by you to liaise with solicitors, arbitrators or barristers or attend court on your behalf, our fee will be £180.00 inc VAT per hour or part hour including travelling time plus travel costs and disbursements.

Last updated on 03/06/2019, 4:13 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

TAX ACCOUNTING
If you are resident overseas and fail to apply for Approval to be paid the gross rent or if you are refused Approval, and we are obliged to submit quarterly returns to HM Revenue & Customs, we will make a charge of £30.00 inclusive of VAT per quarterly returns and a further £120.00 inc VAT per annum for a Year End Submission.
REFERENCES
£25.00 inclusive of VAT per tenant (£20.83 + VAT) and £40.00 inclusive of VAT per guarantor (£33.33 + VAT)

Last updated on 03/06/2019, 4:14 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

COPY STATEMENTS
Statements are issued to Landlords as we receive rent. Where we are required to forward additional copies to your accountants or other professional advisors, there will be an administration charge of £8.40 inc VAT for each statement.

Last updated on 03/06/2019, 4:15 PM by Zoe Foxman, Senior Lettings Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

Deposit: 5 weeks rent
Holding deposit: 1 weeks rent. The holding deposit is offset against the first months rent

DURING YOUR TENANCY

Amendment Fee: £50 (inc VAT)
Contract negotiation, amending terms and updating your tenancy agreement during your tenancy.

Early release: The landlords re-letting costs, arrangement charges, any difference in rent in the new tenancy.

Last updated on 03/06/2019, 4:18 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion

Tenancy Swap: £50 (inc VAT)

Default fees: If any Tenant loses or misplaces a key or security device giving access to the Premises and requires a replacement, a default fee will be charged.

Damages: The Landlord and the Agent are entitled to recover damages for breach of contract. The Landlord or the Agent are allowed to recover the costs to put them back into the position they would have been had the Tenant carried out all the obligations in their contract.

Last updated on 03/06/2019, 4:18 PM by Zoe Foxman, Senior Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:58 PM 19/10/2022 by Nicole Chamberland

Awards won by Chamberland Residential

Regional Awards won by Chamberland Residential

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home