84% sales valuation accuracy
93% sales fee satisfaction
We are locally owned, fully regulated, market leading independent sales and letting agents established in 2004 covering the Milton Keynes area. Together the directors James Vintner, Jason Holmes and Wayne Murphy have over 60 years combined experience working within the Milton Keynes area. When you instruct Cauldwell to sell or rent your ...
show more
We are locally owned, fully regulated, market leading independent sales and letting agents established in 2004 covering the Milton Keynes area. Together the directors James Vintner, Jason Holmes and Wayne Murphy have over 60 years combined experience working within the Milton Keynes area. When you instruct Cauldwell to sell or rent your home you can be sure you will be dealing with experienced and efficient property professionals who care both about you and your property.
Our approach to selling and renting properties we believe is unique as we combine traditional service values with a modern and imaginative approach. Cauldwell are located in the heart of Central Milton Keynes in one of the largest estate agency offices in the UK, adjacent to Sainsburys Superstore and opposite the popular 'Hub' development.
In this ever changing world, we believe you have to actively embrace modern technology, therefore we have invested heavily in the latest computerised systems. The system gives us all the information we need quickly and efficiently which gives us more time FOR YOU - THE CUSTOMER.
Our approach to selling and renting properties we believe is unique as we combine traditional service values with a modern and imaginative approach. Cauldwell are located in the heart of Central Milton Keynes in one of the largest estate agency offices in the UK, adjacent to Sainsburys Superstore and opposite the popular 'Hub' development.
In this ever changing world, we believe you have to actively embrace modern technology, therefore we have invested heavily in the latest computerised systems. The system gives us all the information we need quickly and efficiently which gives us more time FOR YOU - THE CUSTOMER.
Latest Reviews
View all Reviews 300
30th May 2024
reviewed by 'Dalia'
16th Mar 2024
reviewed by 'Nigel'
4th Nov 2023
reviewed by 'anas'
30th Jun 2023
reviewed by 'Lianna'
6th Nov 2022
reviewed by 'Gary Thompson'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 84% | 93% | £125,000 | £2,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 57 | 4 | 79 | 10 | 68 | 7 | 40 | 2 | 18 | 15 |
Areas covered
- MK9
- mk7
- mk10
- mk8
- mk12
- mk11
- mk14
- mk15
- mk2
- mk3
- mk4
- mk5
- mk6
Address
350 Avebury Boulevard
Milton Keynes
Buckinghamshire
MK9 2JH
01908 304480
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jun 13,2016
Jun 13,2016
0
people found
this helpful
this helpful
Emma has ALWAYS been extremely friendly, helpful and courteous.
Emma has been very professional in her dealings with myself and has provided excellent customer care and service of a very high quality....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Jun 09,2016
Jun 09,2016
0
people found
this helpful
this helpful
Emma support is always prompt professional and effective. It is a plus not to have just an estate agency counterpart but a real help for all of the typical issues common when you are on rent....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2016
Jun 07,2016
0
people found
this helpful
this helpful
Sue has been really helpful and supportive in our first move with Cauldwell. She's friendly and will always do her best to reassure you or solve any queries....
read full review
read full review
Comment on agent fees
Seems to be ok.
Was this helpful?
Yes
Yes
May 31,2016
May 31,2016
0
people found
this helpful
this helpful
We have been using Cauldwells as our first port of call for our company lets and have always found them to be friendly, professional and experienced in handling our requests. We must point out Mrs Lynn Wright, who goes that extra mile in ensuring the ...
read full review
read full review
Comment on agent fees
We find the fees to be just about right. Some agents are under and a few way over the top.
Was this helpful?
Yes
Yes
May 31,2016
May 31,2016
0
people found
this helpful
this helpful
Thanks to the team for doing a wonderful Job.You are a fantastic team keep it up.thank so you much...
read full review
read full review
Was this helpful?
Yes
Yes
May 20,2016
May 20,2016
0
people found
this helpful
this helpful
CARRIE JONES was extremely helpful and gave excellent advice. Throughout my experience has been fantastic and less stressful as CARRIE worked really hard in chasing up my and vendors solicitors. Always kept me updated through calls and mails. Dealing with Carrie Jones was ten out ...
read full review
read full review
Comment on agent fees
No fees was involved when buying a property from the agent.
Was this helpful?
Yes
Yes
May 18,2016
May 18,2016
0
people found
this helpful
this helpful
Mixed review of Cauldwell who we used to sell our house. Used in-house mortgage adviser (The Mortgage Store) and decided to use Cauldwell due to the agreed lower rates and convenience.
Process started well with someone round straight away to take photos and other details ...
read full review
read full review
Comment on agent fees
Uses the in-house "The Mortgage Store" to find a mortgage on our new place and they agreed a good rate for the agents fees with Cauldwell.
Was this helpful?
Yes
Yes
May 18, 2016
View all comments
(1)
Thank you for your feedback. We would really appreciate an email to know which file this feedback relates to in order for us to conduct an investigation into the service received, my email address is [email protected]. We have procedures in place with only Senior staff members progressing the sales and handling realistic business levels in order to effectively progress sales to completion. We fully accept that the timescales and expectation levels of all customers are different and w ...
May 09,2016
May 09,2016
1
people found
this helpful
this helpful
Darren was really helpful to help me get my DPS deposit back as I had split up from my partner and I had prepared 65 Westwood great holm for inspection which Darren did the final one . I got a great write up after all my hard ...
read full review
read full review
Comment on agent fees
Have dealt with cauldwells for many years and the staff are very professional and very welcoming
Was this helpful?
Yes
Yes
May 09, 2016
View all comments
(1)
Dear Theresa
Thank you so very much for taking the time to write us such a nice review, your comments are much appreciated and will provide confidence to those tenants who wish to rent with us. I must say however looking after you has been a great pleasure as you have been the most wonderful tenant and have always respected the properties as if your own. As always we would be delighted to help you again whenever you need us and may we wish you the best of luck in your new home.
Kind regar ...
May 06,2016
May 06,2016
1
people found
this helpful
this helpful
Very unprofessional company, who deals with its customers as robots, if you are a tenant you are not their customer, only the landlord is.
They can do anything for the sake of the landlord even if they need to price you out of the property ...
read full review
read full review
What agent could do to change your mind?
badAttached Filesnbsp;
Comment on agent fees
bad
Was this helpful?
Yes
Yes
May 06, 2016
View all comments
(1)
Dear Shahm
Thank you for taking the time to write us a review. I am fully aware of the situation you have had and fully understand how frustrating these situations can be however we have had to follow our landlords instructions. Please let me reassure you that as a fully regulated agent we are fully aware of the law and how complex it can be. This complexity can lead to us having to work in certain ways to fulfil our obligations to our landlord client and this may not always be appreciated or u ...
May 05,2016
May 05,2016
1
people found
this helpful
this helpful
Carrie looked after our property sale from offer through to completion, and she was wonderful. She always kept us up to date with progression and did a lot of chasing of both sets of solicitors. She was always very prompt in replying to emails & phone ...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2016
May 03,2016
0
people found
this helpful
this helpful
Dealing with Matthew Elliot was ten out of ten in every way - courtesy, true customer care, high level of communication skills, trustworthy and his caring manner. Matthew made me feel truly looked after and won over my trust very quickly. I found him to ...
read full review
read full review
Comment on agent fees
I'm sure that 1.25% is very competitive for a sale fee from an Estate Agent.
Was this helpful?
Yes
Yes
May 03, 2016
View all comments
(1)
Dear Mohan
Thank you for your kind review, it is wonderful to hear Matthew has offered you a great a service and your feedback is greatly received.
Kind regards
Wayne Murphy MARLA
Director
Cauldwell Property Services LTD ...
May 02,2016
May 02,2016
1
people found
this helpful
this helpful
Krisztina responses are prompt and professional , she helped allot in sorting many of the maintenance issues in my flat ..and she provides high quality service.. she is a credit for the company indeed...
read full review
read full review
Was this helpful?
Yes
Yes
May 03, 2016
View all comments
(1)
Dear Abbey
Thank you for your feedback which is invaluable for us to continue to work to the best of our ability. I am delighted to hear you are happy with our service and we will continue to help you throughout your tenancy.
Kind regards
Wayne Murphy MARLA
Director
Cauldwell Property Services LTD ...
Apr 27,2016
Apr 27,2016
1
people found
this helpful
this helpful
Krisztina is our property manager for a home that we let in England when we live in California. She keeps in regular contact with us and helps us feel at ease with the safe and prompt upkeep of the home.
She is professional, quick, clear ...
read full review
read full review
Comment on agent fees
Good - would be better if we received photos from quarterly inspection reports (undertaken by another rep of Cauldwell)
Was this helpful?
Yes
Yes
Apr 27, 2016
View all comments
(1)
Dear Carl
Thank you very much for your feedback. As the business owner it is reassuring to know our team are carrying out their responsibilities to the satisfaction of our customers and your generous comments are a great sign of our continued hard work to ensure we try and maintain our good service. Thank you very much.
Kind regards
Wayne Murphy MARLA
Cauldwell Property Services ...
Apr 26,2016
Apr 26,2016
0
people found
this helpful
this helpful
Excellent friendly service and my house sold within 4 days!!!!
would use this agent again and tell my family and friends...
read full review
read full review
Comment on agent fees
fare
Was this helpful?
Yes
Yes
Apr 25,2016
Apr 25,2016
0
people found
this helpful
this helpful
Bradley was very helpful during the process of completing the house purchase. He chased solicitors and owners when needed and kept us up to date...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2016
Apr 25,2016
0
people found
this helpful
this helpful
Bradley was extremely helpful and gave excellent advice, my experience has been fantastic. Always available to answer my questions, and fast to respond , they kept me informed from start to finish. very professional, very compassionate and a great attitude .
Pleased with my experience, got a ...
read full review
read full review
Comment on agent fees
Very Impressive
Was this helpful?
Yes
Yes
Apr 24,2016
Apr 24,2016
0
people found
this helpful
this helpful
As landlords we have worked with many agents. Gareth and Wayne are two we continue to work with and recommend because they have always been professional, honest, a great source of knowledge and guidance and also go out of their way to support....
read full review
read full review
Comment on agent fees
Comparatively high -- but they do offer an equally high service
Was this helpful?
Yes
Yes
Apr 22,2016
Apr 22,2016
0
people found
this helpful
this helpful
I had an excellent experience of selling my property through Cauldwell from start to finish. Cauldwell had a good appreciation of the local market conditions when valuing our property. They were also available to help with queries and speeding up the process throughout....
read full review
read full review
Comment on agent fees
Cauldwell also quoted the lowest fee
Was this helpful?
Yes
Yes
Apr 06,2016
Apr 06,2016
0
people found
this helpful
this helpful
Mathew was a great help during our very frustrating time with our move. He kept us up to date with the ongoing process of constantly chasing solicitors and other agents in the chain which helped to keep our sanity! Thanks again Matt....
read full review
read full review
Comment on agent fees
Not applicable
Was this helpful?
Yes
Yes
Apr 05,2016
Apr 05,2016
1
people found
this helpful
this helpful
Got the sale eventually but the process was complicated and frustrating with eventual buyer losing their buyer, delaying the chain.
Only discovered this by accident after my solicitor advised me and questioning with Claudwells for them to explain.
Throughout the selling process we had multiple ...
read full review
read full review
What agent could do to change your mind?
Considering the number of times we were left with no agent or an agent unable to sell the properties positive points i would have to say no.Attached Filesnbsp;
Comment on agent fees
Considering the number of times we were left with no agent or an agent unable to sell the properties positive points i would have to say no.
Was this helpful?
Yes
Yes
Apr 12, 2016
View all comments
(1)
I am disappointed to hear you had inconsistencies regarding your viewings being accompanied. We pride ourselves on accompanying all viewings, however, due to the vast numbers of enquiries we have been experiencing recently it has been difficult to accompany all appointments. We have now recruited additional staff to cater for the current viewing levels and they are going through our training program, this will eradicate the issues you encountered. ...
Apr 05,2016
Apr 05,2016
0
people found
this helpful
this helpful
I have been very pleased in the way Emma has dealt with the contract termination of my property and transition to selling the property.She has been very helpful in all respects....
read full review
read full review
Comment on agent fees
Fees are fairly reasonable within this industry
Was this helpful?
Yes
Yes
Mar 25,2016
Mar 25,2016
0
people found
this helpful
this helpful
Where do I start! I am a landlord and have been so impressed by the service that I have received form Cauldwell. I have tried two other letting agents in Milton Keynes and Leighton Buzzard and the service has not come close to that which ...
read full review
read full review
Comment on agent fees
The agents fees are not cheap, but when you look at the level of service that you get from them and the very detailed inventory, to me it's worth it.
Was this helpful?
Yes
Yes
Mar 29, 2016
View all comments
(1)
Dear Sue
Thank you so very much for your feedback. I am of course delighted to hear you are satisfied with our service and your valuable feedback will ensure we can continue to monitor the performance of our team.
Kind regards
Wayne Murphy MARLA
Director ...
Mar 25,2016
Mar 25,2016
0
people found
this helpful
this helpful
Wayne and Toni are amazing !! There to help and stop me from stressing out during my sale and rental of...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 24,2016
Mar 24,2016
0
people found
this helpful
this helpful
Bradley was most helpful in the moving house process from keeping me informed to chasing solicitors and clients, then keeping me in the loop which ultimately led to a less stressful experience....
read full review
read full review
Comment on agent fees
good, about right i think
Was this helpful?
Yes
Yes
Mar 24, 2016
View all comments
(1)
Dear Mark,
Thank you so very much for your valuable feedback, your support to our locally owned company is greatly appreciated and all feedback we receive helps us to continue with our focus on ensuring we offer the best service levels possible.
Good luck in your new home
Kind regards
Wayne Murphy MARLA
Director
Cauldwell Property Services LTD ...
Mar 23,2016
Mar 23,2016
0
people found
this helpful
this helpful
Cauldwell managed the purchase of my new home. Carrie and her team were extremely helpful, informative and always available. It was an ongoing saga for various reasons (no fault of Cauldwell's) and Carrie worked really hard to keep our stress levels to a minimum.
Cauldwell ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Mar 09,2016
Mar 09,2016
0
people found
this helpful
this helpful
A review of 2 halves.
Pre-sales. This was mostly OK. The only adverse comment is that they were not listening to me when I said that 15 minute first-visits would not be long enough
After-sales. Frankly a disaster area.
- failed to get our personal details right ...
read full review
read full review
What agent could do to change your mind?
n/a we were buyingAttached Filesnbsp;
Comment on agent fees
n/a we were buying
Was this helpful?
Yes
Yes
Mar 10, 2016
View all comments
(1)
I am concerned with your comments and would welcome a conversation with you. Firstly regards to ID requests we have Money Laundering procedures in place requesting such documentation, I apologise if we duplicated communication and made mistakes in your personal detail. Secondly you would of been made aware of the 15 minute appointment - it is very rare we have 15 minute slots , this only ever happens when we have to accommodate for a huge demand for one particular property, our standard allocati ...
Mar 07,2016
Mar 07,2016
0
people found
this helpful
this helpful
This is a special thanks to Carrie Jones for her hard work, support and dedication in the purchase of my property.
As this was our first purchase, she made sure that we got the professional services, reassurance and care expected.
There was fantastic communication and ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 28,2016
Jan 28,2016
0
people found
this helpful
this helpful
Thank to Carrie Jones and the rest of the team for the hard work on the sale of our property. Although the process was really protracted Carrie made it bearable by providing regular updates....
read full review
read full review
Comment on agent fees
the fees were reasonable
Was this helpful?
Yes
Yes
Jan 20,2016
Jan 20,2016
1
people found
this helpful
this helpful
The worst estate agency I have ever worked with. Buying our house we liaised with every agency in MK, Cauldewell are just horrible. First of all - lying about everything. Told me that viewing is booked for two houses, I called them TWICE, but when ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05, 2016
View all comments
(1)
Thank you for your comments, please call me to discuss this further as I am concerned you have received this level of service which is rare from our staff and we are unable to locate a complaint of this nature. I have to stress often when marketing a property which has an existing tenancy we have to be sympathetic to the tenant and cluster viewing appointments. Our staff are highly trained experienced individuals and they observe a strict dress code. Please call me on 01908 304480 so we can disc ...
Dec 18,2015
Dec 18,2015
0
people found
this helpful
this helpful
Good communication throughout, Carrie was very helpful when matters needed chasing up. Even if there was a day when out the office she would return my calls as quickly as possible....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
please visit the 'contact us' section of our website www.cauldwellproperty.co.uk for our full complaints procedure
Last updated at 11:53 AM 18/10/2018 by wayne
