Castor Bay Property
4.9/5, 144 reviews
97% recommended
96% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Castor Bay Property specialise in promoting houses for sale using “Set Sale” to make the process of selling your home easier and quicker.Understanding how people buy property for sale, our marketing generates excitement and competition, achieving the best price in a positive and honest way.Castor Bay Property have ... show more Castor Bay Property specialise in promoting houses for sale using “Set Sale” to make the process of selling your home easier and quicker.

Understanding how people buy property for sale, our marketing generates excitement and competition, achieving the best price in a positive and honest way.

Castor Bay Property have a property sales team team with over 20 years experience achieving excellent results for property sellers throughout the Richmond Borough, South West London, and beyond.

Our process is proven, it works and we guarantee it.
Castor Bay | Estate agents in Twickenham | Letting Agents in Twickenham London

Latest Reviews

 View all Reviews 144
14th Nov 2024
reviewed by 'Emma'
“We had a brilliant experience with Castor Bay. Sandra was wonderful! I thought the company's philosophy and strategy around marketing ......”
31st Oct 2024
reviewed by 'Yan'
“I've been renting from Castor Bay Property for over two years. Throughout my tenancy, Tina and Diana were my main ......”
10th Oct 2024
reviewed by 'Rosanna'
“Sandra and Rick Tooley were an honest and honourable couple, which is a rare find in the world of estate ......”
7th Oct 2024
reviewed by 'Ross'
“Working with the Castor Bay team was effortless always there to advise and to help wherever needed. Sandra, Rick and ......”
21st Sep 2024
reviewed by 'Patricia Niroumand'
“I have been an extremely happy renter through Castor Bay for over 10 years,Everyone on the team have without exception ......”
2nd Aug 2024
reviewed by 'Patrick'
“We have rented through Castor Bay for 4 years and we cannot speak any higher of the service we have received. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £135,000 £4,450,000
Lettings 100% 99% £650 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 37 0 54 2 21 0 5 2
Areas covered
  • TW1
  • KT1
  • KT9
  • TW2
  • TW2
  • KT2
  • KT8
  • TW11
  • W4
  • TW12
  • TW17
  • TW18
  • TW9
Address

Regal House, 70 London Road
Twickenham
Middlesex
TW1 3QS
020 8892 5656

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 03:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties for Sale   58 to Rent   12
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“Inexperienced sales agent, terrible experience...”

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Oct 15,2019
Minithumbdown
By: 'Robert'
Oct 15,2019
1 people found
this helpful
My family had sold a property once before using this agent and although they were expensive they came recommended. However I was dismayed when the job appeared to have been outsourced to someone else who was not part of their family business but just accepted ...
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By: Diana Tooley
Oct 23, 2019
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Dear Robert, You're free to write any review about our company as you wish, but your behaviour towards any of our team members is unacceptable - hence, the reason we terminated our agreement with you early. It has been over 4 months since there would have been a reasonable reason to contact anyone from our company, but unfortunately I have learnt that along with your review saga, that you are still persisting to harass, bully and threaten members of the Castor Bay Team. I suspect you ...

“Professional, friendly and efficient....”

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Oct 05,2019
Minithumbup
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Tina
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Diana
By: 'sian'
Oct 05,2019
0 people found
this helpful
Castor Bay have been the letting agent for my flat in Twickenham for the past 6 years. During that time they have managed two tenants - with no voids - perfectly. They are consistently polite, friendly and professional and have dealt with any tenant issues immediately ...
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By: Diana Tooley
Oct 09, 2019
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Dear Sian, many thanks for your kind words and yes, Tina is an all round superstar! The team and I will certainly miss looking after your property and corresponding with you. Please do let us know if you every need any friendly advice. All the best for now, Diana & The Castor Bay Team. ...

“Wow, they did it again!...”

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Jun 18,2019
Minithumbup
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Sandra
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Rick
By: 'Martin'
Jun 18,2019
0 people found
this helpful
To sell one house at a decent price in a desperately slow market is a great result. To repeat the feat proves beyond doubt that you have complete mastery of your trade. Sandra sold my house last year, so this year my siblings and I ...
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Good
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“Successful Sale...”

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May 07,2019
Minithumbup
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Diana
By: 'Judith,'
May 07,2019
0 people found
this helpful
Sandra's advice when selling our property was invaluable, and resulted in 6 offers on the table within 10 days of the property going on the market - one of which was over the asking price. Sandra and her team were always available throughout the process to help ...
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Comment on agent fees
Fees are in line with other agents.
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“Sandra from Castor Bay Property...”

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Apr 12,2019
Minithumbup
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Sandra
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Diana
By: 'Heinz'
Apr 12,2019
0 people found
this helpful
Sandra is a wolf in sheep's clothing. Very talented at her job and stayed persistent even when our transactions seemed complicated. I will only be using Sandra from here on out, she is fantastic and our go to agent in the UK....
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Comment on agent fees
Good
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“Buyer of a house...”

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Feb 22,2019
Minithumbup
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Sandra
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Diana
By: 'Nicola'
Feb 22,2019
0 people found
this helpful
Sandra Tooley at Castor Bay Property/Prestige Realty is wonderful. She is not only incredibly knowledgeable, proactive and very organised but has a lovely manner and her straightforward and honest approach is very refreshing and effective. I would thoroughly recommend Sandra Tooley for any type ...
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N/A
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“I've been renting a flat for the last four years ......”

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Jun 13,2017
Minithumbup
By: 'Peter'
Jun 13,2017
0 people found
this helpful
I've been renting a flat for the last four years with Prestige Realty as the letting agent. They have been utterly fantastic to rent from, and a breath of fresh air compared to other agencies. The team at Prestige were always incredibly professional, very friendly ...
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Comment on agent fees
Good
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“I have had a lot of experience with agents in ......”

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May 16,2017
Minithumbup
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Sandra
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Diana
By: 'Crusader'
May 16,2017
3 people found
this helpful
I have had a lot of experience with agents in the past. But after being let down so badly by another local company who should be banned from this industry, it was literally a breath of fresh air to come across Sandra, & Prestige Realty. I ...
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Comment on agent fees
I bought this house to live in, but am a local landlord. If I moved away I would be more than happy to ask Sandra to manage or sell my portfolio, & am sure I'd be happy with her price, & know I'd be happy with her service!
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“What a breath of fresh air! Could not have found ......”

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Apr 14,2017
Minithumbup
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Sandra
By: 'John'
Apr 14,2017
1 people found
this helpful
What a breath of fresh air! Could not have found a better or more professional agent! Took more trouble and really went the extra mile with advice and action. So many contacts she brought in and worked on to secure the sale....
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Comment on agent fees
Very fair
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“Such a great agency! Would highly recommend. In particular Jo ......”

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Apr 10,2017
Minithumbup
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Diana
By: 'Monica'
Apr 10,2017
0 people found
this helpful
Such a great agency! Would highly recommend. In particular Jo and Diana were an absolute pleasure! Always very quick to respond when I needed anything at all or had any questions....
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Comment on agent fees
Standard
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“Having worked with estate agents many times over last 25 years, ......”

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Feb 13,2017
Minithumbup
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Sandra
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Rick
By: 'Debbie'
Feb 13,2017
0 people found
this helpful
Having worked with estate agents many times over last 25 years, selling my houses, I have never received service like this. They are both astonishing! So helpful, kind and most importantly on your side! Sandra and Rick are the only agents I will recommend or use. ...
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Comment on agent fees
I paid the fees gladly. Worth every penny and worked very hard.
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“We recently bought a property through Prestige Realty. They were ......”

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Oct 14,2016
Minithumbup
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Sandra
By: 'Sarah'
Oct 14,2016
0 people found
this helpful
We recently bought a property through Prestige Realty. They were phenomenal from start to finish and during a difficult chain they were great at communicating with all parties. They were always personable, friendly but completely professional. We would highly recommend them....
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N/A
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“We have been very pleased with the efforts of Sandra ......”

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May 12,2016
Minithumbup
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Sandra
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Diana
By: 'Amy'
May 12,2016
0 people found
this helpful
We have been very pleased with the efforts of Sandra Tooley. she did exactly as she promised and was detailed in her descriptions of what was happening with our property, who had viewed it, who was offering on it and gave plenty of suggestions. We ...
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Comment on agent fees
Good.
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“I was advised by a previous agent that the flat ......”

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May 10,2016
Minithumbup
By: 'Aidan'
May 10,2016
0 people found
this helpful
I was advised by a previous agent that the flat I was trying to let was worth to the order of £1,400 per month but Tony and Sandra suggested that they could achieve a higher rental which they duly did in no time at all. The ...
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Comment on agent fees
The fee structure was discussed at the outset and everything was adhered to as discussed.
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“Diana and the Prestige team were always quick to help ......”

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Apr 19,2016
Minithumbup
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Diana
By: 'Jacob'
Apr 19,2016
0 people found
this helpful
Diana and the Prestige team were always quick to help us with any issues in the flat and always kept us appraised of any ongoing situations. A really good service....
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“Prestige is not a word I would associate with this ......”

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Feb 14,2016
Minithumbdown
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Diana
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Diana
By: 'Nothing'
Feb 14,2016
2 people found
this helpful
Prestige is not a word I would associate with this agent. My mother in law enquired on a property to buy with them and booked a viewing for 10.15am this morning. Standing out in the cold waiting for the agent, I decided to ring the ...
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“Have experienced a highly professional service from Prestige Real Estate, ......”

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Feb 10,2016
Minithumbup
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Tina
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Diana
By: 'Matt'
Feb 10,2016
0 people found
this helpful
Have experienced a highly professional service from Prestige Real Estate, both as a landlord and as a seller of the property in Twickenham. Their communication and support is excellent and this was especially important being based in Australia. We reached our desired selling price and ...
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Comment on agent fees
Excellent service provided
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“I have had the pleasure os using Prestige for a ......”

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Jan 21,2016
Minithumbup
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Sandra
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Tina
By: 'Mark'
Jan 21,2016
0 people found
this helpful
I have had the pleasure os using Prestige for a number of years now, both as a landlord and more recently to help me sell my house. I can not recommend them enough. Helpful and courteous their 'can do' attitude made my life easy and ...
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Comment on agent fees
Perfectly in line with the service that they offer
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“Sandra was courteous, friendly and extremely helpful. Should anything be ......”

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Jan 06,2016
Minithumbup
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By: 'Julia'
Jan 06,2016
0 people found
this helpful
Sandra was courteous, friendly and extremely helpful. Should anything be needed or landlord contacting she was efficient and brilliant. I have been with this estate agents for 12 yrs and would still be happy to have remained with them for another 12 had I not married and ...
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“Prestige have been looking after the rental of my flat ......”

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Nov 30,2015
Minithumbup
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Sandra
By: 'Jo'
Nov 30,2015
2 people found
this helpful
Prestige have been looking after the rental of my flat for some years now. What I really appreciate is their personal customer service and willingness to solve problems quickly as they arise. They work with both the landlord's and the tenant's interests in mind in ...
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“Sandra has been fantastic throughout the whole process. She wasn't ......”

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Nov 24,2015
Minithumbup
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Sandra
By: 'Christabel'
Nov 24,2015
2 people found
this helpful
Sandra has been fantastic throughout the whole process. She wasn't too pushy when showing us the property, and really took time to get to know us and also the vendor, which helped enormously during negotiations. She took a proactive role during the whole process and ...
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“Prestige has been the best estate agent dealt with when ......”

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Oct 30,2015
Minithumbup
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Diana
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Tina
By: 'Debbie'
Oct 30,2015
0 people found
this helpful
Prestige has been the best estate agent dealt with when renting! Stayed in a lovely Twickenham flat until the owner sold it. Tina, Sandra, Rick and Diane were all so friendly and attentive to any minor problem we had in the flat and was refreshing ...
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“I am pleased to say that they were always respectful ......”

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Oct 21,2015
Minithumbup
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Tina
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Rick
By: 'Pablo'
Oct 21,2015
0 people found
this helpful
I am pleased to say that they were always respectful and helpful representing us and the landlord. They have never made any unreasonable demands or complaints during the duration of our stay. The flat we rented had been completelly refurbished before we came in, which ...
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“We have been working with Prestige for almost three years ......”

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Oct 05,2015
Minithumbup
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Tina
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Diana
By: 'rscavetta'
Oct 05,2015
0 people found
this helpful
We have been working with Prestige for almost three years now and the service is always excellent. Tina takes very good and personal care to any issue that we have. Prestige is always a pleasure to deal with....
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“We have been dealing with Prestige for almost 5 years and ......”

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Oct 03,2015
Minithumbup
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Tina
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Sandra
By: 'Evan'
Oct 03,2015
0 people found
this helpful
We have been dealing with Prestige for almost 5 years and the service and attention, particularly from Tina, has been consistently excellent. They have always been responsive when it has come to sorting out issues in the flat, including organising for the boiler to be replaced ...
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Comment on agent fees
Fair fees
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“We have been with Prestige for 2 and a half years ......”

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Oct 02,2015
Minithumbup
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Tina
By: 'Mark'
Oct 02,2015
0 people found
this helpful
We have been with Prestige for 2 and a half years now and they have handled all of our issues in a quick and decisive manner and have been very accommodating and professional....
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“It was like having a best friend to take all ......”

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Sep 29,2015
Minithumbup
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Sandra
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Diana
By: 'Susan'
Sep 29,2015
0 people found
this helpful
It was like having a best friend to take all the worry and arrangements off our shoulders. One who could advise just what decoration etc was needed to market our house to best advantage and someone whose address book was an invaluable tool in getting ...
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Comment on agent fees
Reasonable
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“Prestige have been our agents for 6 years and they have ......”

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Sep 03,2015
Minithumbup
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Diana
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Sandra
By: 'Phil'
Sep 03,2015
0 people found
this helpful
Prestige have been our agents for 6 years and they have always been helpful, from finding new tenants so that we are never out of rental income, to finding decorators or cooker repairs, in fact anything that is needed. they are there to help. It makes ...
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Comment on agent fees
You pay for what you get. I am satisfied.
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“I have been with Prestige Realty for years and have ......”

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Sep 02,2015
Minithumbup
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Tina
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Diana
By: 'Penny'
Sep 02,2015
0 people found
this helpful
I have been with Prestige Realty for years and have never been let down by bad tenants or an empty property. They have always responded immediately with any queries I might have....
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“Dealing with Prestige Reality was a total pleasure. I rented ......”

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Sep 02,2015
Minithumbup
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Tina
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Sandra
By: 'Paul'
Sep 02,2015
0 people found
this helpful
Dealing with Prestige Reality was a total pleasure. I rented my current flat from them for 6 years then eventually purchased it. When renting the property nothing was too much trouble and any issue that occurred was resolved quickly and professionally with excellent communication. As I ...
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Staff picture Sandra
(70)
Staff picture Diana
(54)
Staff picture Tina
(52)
Staff picture Rick
(26)
Staff picture Gary
(15)
Staff picture Dan
(6)
Staff picture Elaine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:02 PM 31/10/2017 by allAgents

Awards won by Castor Bay Property

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Individual Branch Awards

Twickenham, TW1



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