Castle Wildish (Hersham)
4.6/5, 120 reviews
88% recommended
96% sales valuation accuracy
98% sales fee satisfaction
83% lettings valuation accuracy
76% lettings fee satisfaction
An established and independent Estate Agent and Letting Agent.The Company has given a good local service to all manner of Clients, from Property Developers to First Time Buyers.Our lettings team is second to none and looks after over 400 properties within the Elmbridge area. show more An established and independent Estate Agent and Letting Agent.
The Company has given a good local service to all manner of Clients, from Property Developers to First Time Buyers.
Our lettings team is second to none and looks after over 400 properties within the Elmbridge area.

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Latest Reviews

 View all Reviews 120
14th Sep 2024
reviewed by 'JR'
“I can’t praise Castle Wildish enough. From start to finish I can only say they have been brilliant with ......”
21st May 2024
reviewed by 'JACKY'
“Castle Wildish have been amazing through what was a difficult experience for myself & my family.From the valuation through every ......”
12th Mar 2024
reviewed by 'London'
“

Appalling customer service from Adam at Castle Wildish, very disappointing.

...”
13th Feb 2024
reviewed by 'Hannah'
“I rented a property through Castle Wildish and was absolutely delighted with their service and punctuality. They answered any questions ......”
16th Nov 2023
reviewed by 'Sarah'
“Castle Wildish have just helped us sell our flat. Julian and George were both very helpful and friendly. George, in ......”
9th Sep 2023
reviewed by 'Ben'
“Awful estate agents. Told us a pack of lies and then wouldn't return emails or calls...I would recommend avoiding ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £222,000 £6,500,000
Lettings 83% 76% £450 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 3 9 7 53 1 39 2 0 1
Areas covered
  • KT12
  • Hersham
  • KT13
  • Weybridge
  • KT11
  • Walton on Thames
  • KT15
  • KT10
  • KT14
  • KT8
  • KT7
Address

Castle Wildish, 22-24 Molesey Road, Hersham
22-24 Molesey Road,Walton-On-Thames
Surrey
KT12 4RU
01932 245282

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Excellent service...”

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Mar 08,2019
Minithumbup
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Julian
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Andy
By: 'Liz'
Mar 08,2019
1 people found
this helpful
Julian made it an easy choice when we were selecting an agent. He immediately gave us confidence that Castle Wildish could rent our house quickly and he was true to his word. Our first tenants moved in just two weeks later. Everything has been handled ...
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The fees are very competitive
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“Excellent service...”

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Mar 07,2019
Minithumbup
By: 'Barnaby'
Mar 07,2019
1 people found
this helpful
We were provided with efficient service by Castle wildish, who sold my property and oversaw our purchase too. The administration was quick and painless and the process was very easy ss a result....
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Good
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“Great service!...”

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Mar 07,2019
Minithumbup
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Julian
By: 'S'
Mar 07,2019
2 people found
this helpful
Overall I was really pleased with the service received. Rob and Julian are really helpful, efficient and friendly. Our sale and purchase went through pretty quickly and can't thank them enough for their help. Would definitely recommend!...
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Comment on agent fees
Good
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“Proactive service...”

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Mar 07,2019
Minithumbup
By: 'Alex'
Mar 07,2019
1 people found
this helpful
Rob provided friendly and efficient service, he was proactive when dealing with problems and always responded quickly when I needed to consult with him. Highly recommended....
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Comment on agent fees
Fees were competitive.
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“Fantastic experience...”

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Jan 21,2019
Minithumbup
By: 'Peter'
Jan 21,2019
1 people found
this helpful
We recently purchased a house advertised on Castle Wildish and Rob was brilliant from start to finish. We had some real challenges with our sellers solicitors and unfortunately Rob ended up undertaking far more than he should of done. Rob was the main and sometimes ...
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N/a
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“Very good...”

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Dec 12,2018
Minithumbup
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Julian
By: 'Susanne'
Dec 12,2018
0 people found
this helpful
I was very happy with the service, I had lots of contact with Julian and Rob as we needed to push both solicitors....
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Comment on agent fees
I thought the fees were fair
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“Great communication, polite and friendly...”

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Dec 11,2018
Minithumbup
By: 'Emilie'
Dec 11,2018
4 people found
this helpful
Rob has been great throughout the whole buying process, he is polite and friendly and has been very accommodating. Rob has been nothing but supportive and patient, especially as I am a first time buyer!...
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Comment on agent fees
Good
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“Smooth process...”

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Dec 11,2018
Minithumbup
By: 'DP'
Dec 11,2018
3 people found
this helpful
Rob handled the process efficiently despite the odd hiccup sourcing information. I would recommend Castle Wildish as an agent to work with in the area....
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Comment on agent fees
No fees as buyer
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“julian and rob...”

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Dec 11,2018
Minithumbup
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Julian
By: 'jake'
Dec 11,2018
3 people found
this helpful
A very professional team, very courteous and always on the ball, no stone upturned always in contact would always recommend them...
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Comment on agent fees
very reasonable 1% at time of writing
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“Great customer service...”

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Nov 07,2018
Minithumbup
By: 'Alice'
Nov 07,2018
3 people found
this helpful
I bought my first home through Rob at the beginning of this year. Rob was excellent throughout, he knew it was my first experience of buying and so was very helpful and provided a lot of advice on what I needed to do! The whole ...
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N/A
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“Simple process and excellent service...”

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Aug 23,2018
Minithumbup
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Andy
By: 'Josh'
Aug 23,2018
3 people found
this helpful
The Castle Wildish team have been great to work with. It can be very daunting renting a property, especially when you are looking for your dream home. Castle Wildish (Andy and Adam in particular) have been a fantastic guiding hand from the beginning. Their processes ...
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Comment on agent fees
Fees are clear up front and very competitive with other estate agents.
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“Very good...”

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Aug 14,2018
Minithumbup
By: 'Mark'
Aug 14,2018
4 people found
this helpful
Very helpful , clear and concise communication and ensured the purchase went through smoothy. The agents knew about the property and the area , which cannot be said of many of the agents we came across....
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“Brilliant Agent...”

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Aug 13,2018
Minithumbup
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Julian
By: 'Mrs'
Aug 13,2018
5 people found
this helpful
We used Castle Wildish to sell our property in Walton on Thames. Although we sold to a first time buyer, the chain above us was complicated and from accepting an offer to completion the process took 6 months. Rob was excellent throughout and went out of ...
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Comment on agent fees
The fee was fair - although Rob may feel that we were undercharged for the hours involved!
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“Letting made easy...”

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Aug 11,2018
Minithumbup
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Andy
By: 'Monique'
Aug 11,2018
5 people found
this helpful
As a landlord the biggest concern is finding a good tenant. Andy Mackenzie did a great job in keeping me informed and sorting out any problems with the Property even going so far in contacting and visiting the neighbour in the flat above to sort ...
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Comment on agent fees
Good
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“House sale...”

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Aug 10,2018
Minithumbup
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Julian
By: 'A'
Aug 10,2018
5 people found
this helpful
I found the people here very friendly and candid. Rob worked hard to sell our house, and although it took some time, I think it was a difficult market. He is a very personable chap, and I think if anyone can sell a house he ...
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Comment on agent fees
Not had a problem with the fee rates.
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“Excellent service...”

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Aug 09,2018
Minithumbup
By: 'Rick'
Aug 09,2018
4 people found
this helpful
Castle Wildish did everything they could to help from the very beginning of the sale process right to the end. They were always available for assistance and honest advice without the usual nonsense unfortunately associated with that industry. There have been about 7 houses for sale ...
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“Service Excellence...”

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Jun 05,2018
Minithumbup
By: 'Matt'
Jun 05,2018
5 people found
this helpful
I think it's fair to say that anyone going through buying or selling a property will experience somewhere between moderate and temple pulsating, excruciating annoyance and stress. What I very much like about Rob, particularly when I was experiencing the more turbulent level of solicitor ...
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Comment on agent fees
Very Good
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“Rob is amazing...”

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Jun 01,2018
Minithumbup
By: 'Ms.'
Jun 01,2018
5 people found
this helpful
Rob handled the sale of my house in what turned out to be a very long and stressful chain. He chased other parties endlessly for me, kept me informed every step of the way, put up with dealing with very difficult agents further up the ...
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Comment on agent fees
Good - the same as other agents I looked at but with a SIGNIFICANTLY better level of service and involvement.
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“Fantastic service...”

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Apr 10,2018
Minithumbup
By: 'James'
Apr 10,2018
3 people found
this helpful
Castle Wildish were a pleasure to deal with. They were extremely accommodating around my busy schedule, always available to pick up the phone or email when I had a query and they always acted upon issues that arose. They made the process of purchasing a ...
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“Fantastic Service!...”

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Mar 26,2018
Minithumbup
By: 'James'
Mar 26,2018
4 people found
this helpful
We've recently completed the purchase of our house in Hersham. As first time buyers not being fully aware of the process, Rob and his team were brilliant throughout and helped with the swift purchase. Communication was great and I really felt the whole team handled ...
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Comment on agent fees
Good
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“5 Star team...”

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Mar 24,2018
Minithumbup
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Julian
By: 'Fiona'
Mar 24,2018
5 people found
this helpful
I cannot recommend the Castle Wildish team highly enough. From the valuation - which was realistic - to sales strategy - which was spot on - and following through to completion, the service received was excellent. Rob in particular 'went the extra mile' throughout the ...
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Comment on agent fees
Fees were completely fair
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By: Rob Emmett
Mar 26, 2018
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Thank you Fiona. I am pleased that you think so highly of the service you received. It was a pleasure assisting with the sale of the house. The new owners are absolutely delighted with their new home. ...

“Fair, friendly, prompt service from Castle Wildish from a Tennants ......”

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Jan 02,2018
Minithumbup
By: 'Col'
Jan 02,2018
4 people found
this helpful
Fair, friendly, prompt service from Castle Wildish from a Tennants point of view. Bring a landlord I had an expectation of what I wanted - Josie and her colleagues didn't disappoint...
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“Most people do not sell many houses in a lifetime. ......”

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Dec 12,2017
Minithumbup
By: 'Derek'
Dec 12,2017
3 people found
this helpful
Most people do not sell many houses in a lifetime. I have sold two and they have both been with Castle Wildish. I like a local Estate Agent who knows the area and knows the market. They have sold many similar houses in the past ...
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Comment on agent fees
Excellent Value for money
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“Rob was very professional and helpful from start to finish ......”

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Dec 07,2017
Minithumbup
By: 'Rob'
Dec 07,2017
3 people found
this helpful
Rob was very professional and helpful from start to finish on the purchase of our property. We appreciated his effort to keep us updated throughout and noted how he went beyond by contacting us later than working hours on a Saturday evening to tell us ...
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“Professional, helpful and very supportive team. Having now used Castle ......”

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Nov 30,2017
Minithumbup
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Julian
By: 'J'
Nov 30,2017
3 people found
this helpful
Professional, helpful and very supportive team. Having now used Castle Wildish for the third purchase in the last few years, I am still confident they offer a good service and support. They kept me informed every step of the way. Julian,Rob and the team ...
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Comment on agent fees
Reasonable
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“An excellent service from start to finish. Effective communications throughout ......”

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Nov 26,2017
Minithumbup
By: 'The'
Nov 26,2017
4 people found
this helpful
An excellent service from start to finish. Effective communications throughout the process. A professional team who are lead by Julian. " The Man" who oils the wheels of progress to ensure " it" happens on time. Julian and his team go above and beyond to iron out ...
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Comment on agent fees
Good.
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“Very friendly and helpful from start to finish. Great knowledge ......”

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Nov 01,2017
Minithumbup
By: 'Mrs'
Nov 01,2017
3 people found
this helpful
Very friendly and helpful from start to finish. Great knowledge of the current local market. Would definitely recommend to others....
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“Rob was great at not only selling our house but ......”

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Oct 16,2017
Minithumbup
By: 'Mrs'
Oct 16,2017
4 people found
this helpful
Rob was great at not only selling our house but also in helping us secure our dream family house and ensuring as smooth a transaction as possible for all involved. As often happens our chain suffered from hiccups along the way, Rob went out of ...
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Comment on agent fees
Good
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“Rob and Julian both worked relentlessly on the sale of ......”

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Oct 14,2017
Minithumbup
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Julian
By: 'Tim'
Oct 14,2017
3 people found
this helpful
Rob and Julian both worked relentlessly on the sale of our house. always professional and reliable. I don't think we would have got the house of our dreams without them. Thank you...
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Comment on agent fees
Good
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“We highly recommend Rob Emmett at Castle Wildish, he was ......”

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Aug 31,2017
Minithumbup
By: 'Sophie'
Aug 31,2017
3 people found
this helpful
We highly recommend Rob Emmett at Castle Wildish, he was extremely helpful throughout the entire process from managing a swift offer process to exchange and agreeing a completion date. Rob went above and beyond to help us manage the expectations from those in our chain ...
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Staff picture Julian
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No image available Andy
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No image available Jill

Vendor Fees

1.25%

Landlord Fees

10%

Tenant Fees

Nil
Last updated at 11/04/2024, 6:14 PM by julian Smith
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:14 PM 11/04/2024 by julian Smith

Awards won by Castle Wildish (Hersham)

Regional Awards won by Castle Wildish (Hersham)

Individual Branch Awards

Walton On Thames, KT12



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