“I bought my house using Castles and didn't hesitate to ......”
5 Star Review
Oct 10,2016
By:
'Joe'
Oct 10,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SN5
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Postcode: SN5
0
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I bought my house using Castles and didn't hesitate to use them when I was selling. Always kept up to date with viewings and offers. Always polite and professional ....
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“I rang needing information about rights and obligations between Letting ......”
5 Star Review
Oct 07,2016
By:
'Happy'
Oct 07,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: SN3
Branch: Swindon, Westcott House, 47-49 Commercial Road
Lettings (Prospective customer)
Postcode: SN3
0
people found
this helpful
I rang needing information about rights and obligations between Letting Agents & Tenant's, I spoke to 3 staff members, all very pleasant. Anna was professional, helpful & extremely kind when I needed guidance.
I can not thank her enough....
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“excellent service and a good outcome. prompt response to our ......”
5 Star Review
Oct 07,2016
By:
'Mr'
Oct 07,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Sold price: £101000
Would you recommend?: Yes
Postcode: SN1
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Sold price: £101000
Postcode: SN1
0
people found
this helpful
excellent service and a good outcome. prompt response to our queries and a flexible approach to meeting our needs at all times...
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“A very proactive and excellent team who has helped me ......”
5 Star Review
Oct 06,2016
By:
'PETR'
Oct 06,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SN2
Branch: Swindon, Westcott House, 47-49 Commercial Road
Lettings (as a Tenant)
Postcode: SN2
1
people found
this helpful
A very proactive and excellent team who has helped me moved into my new rented property with minimum stress and fuss. Very friendly staff and I would like to take this opportunity to recommend this team to anyone in search of a place....
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Comment on agent fees
Reasonable value for money.
1
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“Very helpfully and friendly staff who were quick to arrange ......”
5 Star Review
Oct 06,2016
By:
'Jason'
Oct 06,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Sold price: £127000
Would you recommend?: Yes
Postcode: SN5
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Sold price: £127000
Postcode: SN5
0
people found
this helpful
Very helpfully and friendly staff who were quick to arrange a viewing of tow properties. They have been in constant contact and a great helping in getting the offer accepted....
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“I have dealt with Tyler and Brett on the phone ......”
5 Star Review
Oct 05,2016
By:
'Christopher'
Oct 05,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SN25
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Postcode: SN25
0
people found
this helpful
I have dealt with Tyler and Brett on the phone multiple times, both have been extremely helpful, polite, enthusiastic and informative on the many questions I have asked them.
I did a half a days worth of viewings with Michael Hughes and considering the amount ...
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Comment on agent fees
N/A
0
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“House received an amazing offer after just 3 days on the ......”
5 Star Review
Oct 04,2016
By:
'Gina'
Oct 04,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Sold price: £127000
Would you recommend?: Yes
Postcode: SN5
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Sold price: £127000
Postcode: SN5
0
people found
this helpful
House received an amazing offer after just 3 days on the market with Castles! All staff have been courteous and polite. Communication has been fantastic, especially liked the texts advising us of when a viewing was booked.
Would particularly like to extend our thanks to Chris ...
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Comment on agent fees
Happy with the fees!
0
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“We have found all contact with Michael, Brett and Charly ......”
5 Star Review
Oct 03,2016
By:
'HomeSeekers'
Oct 03,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: SN25
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (Prospective customer)
Postcode: SN25
0
people found
this helpful
We have found all contact with Michael, Brett and Charly to be incredibly positive and helpful so far in our search for a home. We have found their manner to be very friendly and professional and far outrank our other experiences of estate agents in ...
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0
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“Castles make the tenant finding process so simple and straight ......”
5 Star Review
Sep 30,2016
By:
'Mr'
Sep 30,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: SN2
Branch: Swindon, Westcott House, 47-49 Commercial Road
Lettings (as a Landlord)
Rent PCM: £750
Postcode: SN2
0
people found
this helpful
Castles make the tenant finding process so simple and straight forward. I know that the review asks for two members of staff but this is truly a team effort from the entire lettings desk led by Anna and Debra on facilities management. Katie picked up ...
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Comment on agent fees
Reasonable fees.
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“Castles have been totally professional in selling my fathers house, ......”
5 Star Review
Sep 28,2016
By:
'Paul'
Sep 28,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SN2
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Postcode: SN2
0
people found
this helpful
Castles have been totally professional in selling my fathers house, Tyler Rouse has been brilliant, always on hand to discuss and sort out any issues we have had....
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“I would 100% recommended Castles and would use them again in ......”
5 Star Review
Sep 23,2016
By:
'Sian'
Sep 23,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Sold price: £198000
Would you recommend?: Yes
Postcode: SN2
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Sold price: £198000
Postcode: SN2
0
people found
this helpful
I would 100% recommended Castles and would use them again in the future. Thanks to Charlie and Tyler we were able to view the house we wanted on the same day which meant that we were able to offer and buy the perfect house for us! ...
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Comment on agent fees
NA
0
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“Michael made the whole process right from the viewing till ......”
5 Star Review
Sep 19,2016
By:
'Michael'
Sep 19,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SN2
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Postcode: SN2
0
people found
this helpful
Michael made the whole process right from the viewing till accepting the offer so easy and simple. He very well managed with a late viewing in a very short timescale and he was simply brilliant at showing around the House.They were one of those ...
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0
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“I am very impressed with the service Charlie has given ......”
5 Star Review
Sep 16,2016
By:
'Ms'
Sep 16,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SN
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Postcode: SN
0
people found
this helpful
I am very impressed with the service Charlie has given in helping with the purchase of a home . She has been very professional , very approachable and willing to advise and help with any queries .
From the viewing to helping advising on a solicitor and a ...
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0
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“I've spent the last six months house hunting and having ......”
5 Star Review
Sep 15,2016
By:
'Fantastic'
Sep 15,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SN35
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Postcode: SN35
0
people found
this helpful
I've spent the last six months house hunting and having dealt with numerous estate against I can say without reservation that Castles have been outstanding in particular Charlie and Simon. Charlie really took into consideration my needs and kept me updated throughout, she was very ...
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“They find a buyer in only three weeks!!!!I previously ......”
5 Star Review
Sep 13,2016
By:
'Veronika'
Sep 13,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Sold price: £140
Would you recommend?: Yes
Postcode: SN5
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Sold price: £140
Postcode: SN5
0
people found
this helpful
They find a buyer in only three weeks!!!!
I previously tryed to sell my house with an other two high street agency, my house was on the market for over a year I had only a few viewing with them but with Castles I had ...
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Comment on agent fees
Worth every penny
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“Great communication at all stages from making appointments to actual ......”
5 Star Review
Sep 13,2016
By:
'Mrs'
Sep 13,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: SN14
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (Prospective customer)
Postcode: SN14
0
people found
this helpful
Great communication at all stages from making appointments to actual viewings. Very accommodating when we had to change the appointment times at short notice. Highly recommended!...
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Comment on agent fees
N/A
0
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“Charlie, thank you for all your help regarding our purchase, ......”
5 Star Review
Sep 09,2016
By:
'Sean'
Sep 09,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SN2
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Postcode: SN2
0
people found
this helpful
Charlie, thank you for all your help regarding our purchase, we hugely appreciate it. From your prompt email replies right down to arranging visits - you've been great every step of the way.
All the best -
Sean & Sophie...
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“Michael we want to thank you for your brilliant help ......”
5 Star Review
Sep 07,2016
By:
'Michael'
Sep 07,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Buying agent
Would you recommend?: Yes
Postcode: SN55
Branch: Swindon, Westcott House, 47-49 Commercial Road
Buying agent
Postcode: SN55
0
people found
this helpful
Michael we want to thank you for your brilliant help on the property we really liked, very quick and great service !...
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Comment on agent fees
Very good Agent
0
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“Want to say a massive thank you to Beth who ......”
5 Star Review
Sep 05,2016
By:
'Kate'
Sep 05,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: Yes
Postcode: SN56
Branch: Swindon, Westcott House, 47-49 Commercial Road
Lettings (as a Tenant)
Rent PCM: £1
Postcode: SN56
0
people found
this helpful
Want to say a massive thank you to Beth who helped us so much to get the house we really wanted! We had a few bumps along the way which Beth sorted out and there was little added stress for us! Thanks again Beth....
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Comment on agent fees
Good
0
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“I am absolutely delighted with the professionalism and service so ......”
5 Star Review
Aug 23,2016
By:
'Charlie'
Aug 23,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SN25
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Postcode: SN25
0
people found
this helpful
I am absolutely delighted with the professionalism and service so far that I have received from everyone at Castles but especially the assistance I received from Brett securing a property I was keen to own from discussing the property and area at length and arranging ...
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“From the outset I found Castles very professional with regards ......”
5 Star Review
Aug 18,2016
By:
'Lady'
Aug 18,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Sold price: £182000
Would you recommend?: Yes
Postcode: SN2
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Sold price: £182000
Postcode: SN2
0
people found
this helpful
From the outset I found Castles very professional with regards to the sale of my house. Chris gave me a really positive feeling from my first meeting with him, which was justified. All the other staff I meet were very professional and worked hard on ...
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Comment on agent fees
good
0
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“From the outset we found Castles very professional with regards ......”
4 Star Review
Aug 17,2016
By:
'Gary'
Aug 17,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SN1
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Postcode: SN1
0
people found
this helpful
From the outset we found Castles very professional with regards to our house sale. Charley is very amicable and made us and our viewers relaxed when presenting our home.
The chaps in the office pushed to get as many viewings as possible booked in. Brett ,...
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Comment on agent fees
Seems about par for the course but of course I wish the fees were less.
0
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“This is the second time we have used Castles, the ......”
5 Star Review
Aug 17,2016
By:
'Sharon'
Aug 17,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Sold price: £316000
Would you recommend?: Yes
Postcode: SN5
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Sold price: £316000
Postcode: SN5
0
people found
this helpful
This is the second time we have used Castles, the first time was on behalf of our daughter who lives abroad, they worked tirelessly on her behalf, so when it was time for us to sell they were the Agents we chose, it was a ...
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0
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“It really was a pleasure to work with Mike, im ......”
5 Star Review
Aug 17,2016
By:
'L'
Aug 17,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SN1
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Postcode: SN1
0
people found
this helpful
It really was a pleasure to work with Mike, im sure he went above and beyond to find us a home, even when we started setting odd criterias. When it comes to buying or selling in the future Mike will be my first call....
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0
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“From the first phone call through viewing and offer acceptance, ......”
5 Star Review
Aug 16,2016
By:
'MIKE.C'
Aug 16,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Sold price: £195000
Would you recommend?: Yes
Postcode: SN3
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Sold price: £195000
Postcode: SN3
0
people found
this helpful
From the first phone call through viewing and offer acceptance, I've found everyone I've been in contact with have been very professional and friendly especially Brett for his knowledge of the property and calm approach....
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“Charly was very friendly, felt very welcome at the property ......”
5 Star Review
Aug 15,2016
By:
'House'
Aug 15,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SN25
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Postcode: SN25
0
people found
this helpful
Charly was very friendly, felt very welcome at the property and she spent time and effort in making the experience very good. She also had the right balance and left us to look and didn't talk for the sake of it or interfere with the ...
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Comment on agent fees
N/A
0
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“I choose Castles to market my property which turned out ......”
5 Star Review
Aug 15,2016
By:
'Mr'
Aug 15,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SN3
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Postcode: SN3
0
people found
this helpful
I choose Castles to market my property which turned out to be a very good decision. Within 2 days of Austen valuing the property (at significantly more than I expected), we had several viewings and 2 offers. Very pleased with the service and would highly recommend. All ...
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Comment on agent fees
very happy with the fees.
0
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“From first meeting with Austen too the dealings with the ......”
5 Star Review
Aug 15,2016
By:
'Terry'
Aug 15,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SN2
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Vendor)
Postcode: SN2
0
people found
this helpful
From first meeting with Austen too the dealings with the office staff, and sale from Brett, selling a house with castles was pleasant, professional and quick.
Well done team
Cheers
Terry
Pinehurst...
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Comment on agent fees
Good
0
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“Excellent service, thank you so much Anna and Katie for ......”
5 Star Review
Aug 12,2016
By:
'Lyn'
Aug 12,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: SN2
Branch: Swindon, Westcott House, 47-49 Commercial Road
Lettings (as a Tenant)
Rent PCM: £525
Postcode: SN2
0
people found
this helpful
Excellent service, thank you so much Anna and Katie for all your help. Couldn't have asked for more. Very friendly, professional and helpful.
Had a very bad experience with my previous letting agency but Castles have restored my faith !!! Thank you !!...
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“Very friendly, worm and respectful approach towards customers. Very professional ......”
5 Star Review
Aug 09,2016
By:
'Stan'
Aug 09,2016
Branch: Swindon, Westcott House, 47-49 Commercial Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SN3
Branch: Swindon, Westcott House, 47-49 Commercial Road
Sales (as a Buyer)
Postcode: SN3
0
people found
this helpful
Very friendly, worm and respectful approach towards customers. Very professional performance of work trough the whole sale process. A BIG thank you, Mr Tyler Rouse and Mr Brett Embling!
Best Wishes!...
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