Castles (Swindon)
4.8/5, 445 reviews
96% recommended
91% sales valuation accuracy
95% sales fee satisfaction
Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.We offer a full ... show more Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.

We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, energy performance certificates and removals making the process of selling or letting that much easier under one roof.
Castles Estate Agents of Swindon

Latest Reviews

 View all Reviews 445
13th Jan 2022
reviewed by 'Vasile'
“I made a offer of 241k for the house that cost 230k, after 2 days I received the confirmation of my ......”
19th Jun 2021
reviewed by 'G .corbett'
“I had a very traumatic experience with castles.I was told a property i viewed was allowed pets.When it ......”
20th May 2021
reviewed by 'John Smith'
“Very rude and incompetent agency. Also shares sensitive client information with a third party based in India which I have ......”
20th Jul 2020
reviewed by 'Helen'
“I went to view a property on the 10th July, put an offer in on the 11th July then had ......”
1st Jun 2020
reviewed by 'Victoria'
“Gary Fear helped a lot when he rang me to ask me what property I was looking to view. I ......”
13th May 2020
reviewed by 'Mr'
“To all team at castles all were very professional and were very helpful ben guy naterly and Loren were must ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £60,000 £2,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
44 1 47 3 148 5 134 3 54 6
Areas covered
Address

Westcott House, 47-49 Commercial Road
Swindon
Wiltshire
SN1 5NX
01793 611677

Opening Hours
  • Monday: 08:15 - 18:30
  • Tuesday: 08:15 - 18:30
  • Wednesday: 08:15 - 18:30
  • Thursday: 08:15 - 18:30
  • Friday: 08:15 - 18:00
  • Saturday: 08:45 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
DPS TDS The Guild Relocation Agent Network
Rankings
Overall
Estate agents
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Latest Properties

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Castles (Swindon) Image 1

“On the whole I have found castles very helpful I'm ......”

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Nov 29,2016
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Michael
By: 'Julia'
Nov 29,2016
0 people found
this helpful
On the whole I have found castles very helpful I'm a first time buyer and I'm relocating to a different town Michael was extremely helpful in finding several houses for me too look at I didn't expect to find one on my first viewing . He ...
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Good
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“Brett was really helpful and could not do enough for ......”

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Nov 23,2016
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By: 'Mark'
Nov 23,2016
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Brett was really helpful and could not do enough for us from the start. He made us feel at easy and explained a lot to us as we are first time buyers...
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“Brett was very quick at getting back to me with ......”

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Nov 18,2016
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By: 'Karen'
Nov 18,2016
0 people found
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Brett was very quick at getting back to me with feedback about the sale of my aunts house and got the best deal for us. Very pleased...
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Very happy
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“Austen came to have a chat about the potential sale ......”

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Nov 18,2016
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Austen
By: 'SteveA'
Nov 18,2016
0 people found
this helpful
Austen came to have a chat about the potential sale of our property. I have not sold a property for a long time, and I half expected someone to turn up in a suit with their sales hat on pushing us to sell our property ...
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Comment on agent fees
nothing to compare to, but according to my expectations they seem reasonable
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“Brilliant service from everyone at castles, Austen was very professional ......”

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Nov 18,2016
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Austen
By: 'Steve'
Nov 18,2016
0 people found
this helpful
Brilliant service from everyone at castles, Austen was very professional in the way he went about preparing the house sale. Tyler, Mike, and lottie in the office too have been nothing but helpful, and, castles as a company have been fantastic, at quite a delicate ...
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Comment on agent fees
Good, better than naart.
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“Helpful and on the phone when needed. Gave me updates ......”

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Nov 15,2016
Minithumbup
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Michael
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Michael
By: 'stephen'
Nov 15,2016
0 people found
this helpful
Helpful and on the phone when needed. Gave me updates regularly. Polite and friendly. Took on board my requests and acted accordingly. Thanks...
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“After an initial meeting with Anna, I decided to use ......”

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Nov 15,2016
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By: 'Reggie'
Nov 15,2016
0 people found
this helpful
After an initial meeting with Anna, I decided to use Castles Swindon and have been doing so since April and I have found them too be very good at managing my property. If the tenant/tenants do not pay the rent on time then they ...
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Comment on agent fees
The fees I find are reasonable as I have inquired elsewhere. Castles were more expensive than some but also there were others that were cheaper but the service was not as good.
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“Excellent service by Muhammed Rahman who has dedicatedly helped us ......”

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Nov 15,2016
Minithumbup
By: 'Errol'
Nov 15,2016
0 people found
this helpful
Excellent service by Muhammed Rahman who has dedicatedly helped us find the right house in a very short period of time. Gave us multiple choices by arranging different viewings. Very professional n friendly. Recommend him highly....
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“Michael Hughes has handled my purchase well, answering the relevant ......”

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Nov 13,2016
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Michael
By: 'John'
Nov 13,2016
0 people found
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Michael Hughes has handled my purchase well, answering the relevant queries with speed and factually to the point. He is also available when most agents have gone home -- a big plus for me as I am buying property to let. The local solicitors he ...
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“I was recomended Castles by a friend, and was not ......”

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Nov 11,2016
Minithumbup
By: 'M'
Nov 11,2016
0 people found
this helpful
I was recomended Castles by a friend, and was not disapointed. in the first instance I was able to get my property valued via the relocation service. Also I had excellent care and support from Mumhamed in finding properties to look at and arrange viewings. ...
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Comment on agent fees
See above in my comments, but good all round service
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“Happy with the friendly and upbeat service that I received. ......”

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Nov 11,2016
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Michael
By: 'MR'
Nov 11,2016
0 people found
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Happy with the friendly and upbeat service that I received. Kept informed throughout and Mike has been a pleasure to deal with...
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“Lottie was very helpful.Took on board all our needs.......”

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Nov 07,2016
Minithumbup
By: 'Chris'
Nov 07,2016
0 people found
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Lottie was very helpful. Took on board all our needs. Kept us informed of all properties that were suitable Kept in touch Obviously an asset to Castles....
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N/A
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“Lynn was fantastic, she went above and beyond to facilitate ......”

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Nov 04,2016
Minithumbup
By: 'Dezrezlegal'
Nov 04,2016
0 people found
this helpful
Lynn was fantastic, she went above and beyond to facilitate the exchange on 14 Standings. Furthermore, great telephone service always without fail answered on 1 ring. I look forward to working with her on future transactions. Many thank Lynn to you and the team at Swindon Branch....
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“Of all the agents I registered with, I found that ......”

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Nov 03,2016
Minithumbup
By: 'Ian'
Nov 03,2016
0 people found
this helpful
Of all the agents I registered with, I found that the most helpful & professional were Castles! Glad it's through the team I've been dealing with, Claire, Mike & Brett that they found me my new home, much appreciate their time etc. Keep up the great service!...
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“Muhammed has been an excellent help with showing us the ......”

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Nov 02,2016
Minithumbup
By: 'Kevin'
Nov 02,2016
0 people found
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Muhammed has been an excellent help with showing us the properties and helping us find our new family home, he's very professional and came out after hours to show us the house we wanted, Charlie has also been very helpful with keeping me up to ...
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“Charlie has been helping me and my partner to buy ......”

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Nov 01,2016
Minithumbup
By: 'Gemma'
Nov 01,2016
0 people found
this helpful
Charlie has been helping me and my partner to buy our first home, she has been absolutely brilliant, very helpful and eager to answer any questions that we had. She arranged an appointment with a mortgage advisor for us, and made us feel comfortable to ...
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“for the last six months Mike has been dealing with ......”

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Oct 27,2016
Minithumbup
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Michael
By: 'paul'
Oct 27,2016
0 people found
this helpful
for the last six months Mike has been dealing with my property search. He took his time to understand the specifics of what type of property I wanted to buy. This way he was able to tailor his search and provide me with what I ...
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“Muhammad is an asset to the company. We have sold ......”

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Oct 27,2016
Minithumbup
By: 'Happy'
Oct 27,2016
0 people found
this helpful
Muhammad is an asset to the company. We have sold our home and bought our new home through Castle's. Mo has taken a proactive approach in both the selling and buying process of my home, including getting the best price for my house. Mo has ...
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Comment on agent fees
Good
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“Muhammed has been nothing but exceptional!! We are first time ......”

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Oct 24,2016
Minithumbup
By: 'Reetu'
Oct 24,2016
0 people found
this helpful
Muhammed has been nothing but exceptional!! We are first time buyers and he has helped and guided us through out the process. Mo understood our needs and requirements for the house we are looking for and ensured he showed us what we wanted.. he did ...
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“Amazing service from Michael & Austin. Sold our house in less ......”

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Oct 24,2016
Minithumbup
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Michael
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Austen
By: 'Katie'
Oct 24,2016
0 people found
this helpful
Amazing service from Michael & Austin. Sold our house in less than 24hrs!! Great dealing with people who are professional and trustworthy. Will definitely recommend to friends and family...
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Good
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“Great estate agent, ready to go the extra mile when ......”

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Oct 23,2016
Minithumbup
By: 'Darren'
Oct 23,2016
0 people found
this helpful
Great estate agent, ready to go the extra mile when you ask. Met me outside of work hours to view. Very happy, second purchase with castles now!...
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“many thanks to Muhammed for your attentive service & advice of ......”

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Oct 23,2016
Minithumbup
By: 'maggiem'
Oct 23,2016
0 people found
this helpful
many thanks to Muhammed for your attentive service & advice of which all was taken on board. Your friendliness & professionalism is certainly to your credit....
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“Thank you so much for such efficiency. Brett has worked ......”

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Oct 21,2016
Minithumbup
By: 'Extremely'
Oct 21,2016
0 people found
this helpful
Thank you so much for such efficiency. Brett has worked so hard trying to find appropriate properties for me. He has always phoned, and emailed relevant information. His texting of property information prior to viewing is great, so I have a clear postcode and address ...
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“Good afternoon gentlemen, thank you for your advice and service ......”

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Oct 15,2016
Minithumbup
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Simon
By: 'Lou'
Oct 15,2016
0 people found
this helpful
Good afternoon gentlemen, thank you for your advice and service to find a suitable property for me and agree a purchase cost. Property purchase and the observation, assessment of the procedure being stressful are very well known. So I'm very pleased to report that my ...
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“I received a call yesterday from Michael regarding a new ......”

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Oct 14,2016
Minithumbup
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Michael
By: 'jwf3373'
Oct 14,2016
0 people found
this helpful
I received a call yesterday from Michael regarding a new property, within 1 hour, he had arranged a viewing - he has a proactive nature, seems genuinely interested in both sellers and vendors, understands that time is tight and these are great skills in this industry ...
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Comment on agent fees
Not applicable - vendor
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“I went online with Castles on the Monday and had ......”

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Oct 14,2016
Minithumbup
By: 'Stoyko'
Oct 14,2016
0 people found
this helpful
I went online with Castles on the Monday and had viewings the next 2 days. So efficient I couldn't catch my breath.We had a few viewings but none of them was our house. Then Muhammed showed us properties we weren't even thinking about and we ...
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“The whole process of arranging the viewing and an appointment ......”

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Oct 13,2016
Minithumbup
By: 'Nicola'
Oct 13,2016
0 people found
this helpful
The whole process of arranging the viewing and an appointment with the mortgage advisor immediately after it has been handled brilliantly, with great understanding for our needs (we had to travel from Reading). Brett has also been very helpful and patient during the negotiation with ...
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“Very helpful and friendly and used to get backs to ......”

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Oct 12,2016
Minithumbup
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Michael
By: 'Micheal'
Oct 12,2016
0 people found
this helpful
Very helpful and friendly and used to get backs to our calls whenever we leave him a message, very good in showing around the houses with good information would certainly recommend to anyone looking for a house....
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“I'm very happy with the service they provided and they ......”

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Oct 12,2016
Minithumbup
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Austen
By: 'Yvonne'
Oct 12,2016
0 people found
this helpful
I'm very happy with the service they provided and they kept me updated all the way through from the start and thanks to the hard work of Muhammad the house sold within 3 weeks so pleased would recommend to everyone thanks so much...
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Comment on agent fees
Great fees
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“Muhammed has worked tirelessly to sell my house, he has ......”

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Oct 12,2016
Minithumbup
By: 'Robert'
Oct 12,2016
0 people found
this helpful
Muhammed has worked tirelessly to sell my house, he has been on the phone with regular updates with regards to all aspects of the process. I would always recommend Muhammed for his friendly and positive attitude....
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Comment on agent fees
Very good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:14 PM 07/01/2016 by allAgents

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