91% sales valuation accuracy
95% sales fee satisfaction
Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.We offer a full ...
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Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.
We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, energy performance certificates and removals making the process of selling or letting that much easier under one roof.
We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, energy performance certificates and removals making the process of selling or letting that much easier under one roof.
Latest Reviews
View all Reviews 445
13th Jan 2022
reviewed by 'Vasile'
19th Jun 2021
reviewed by 'G .corbett'
20th May 2021
reviewed by 'John Smith'
20th Jul 2020
reviewed by 'Helen'
1st Jun 2020
reviewed by 'Victoria'
13th May 2020
reviewed by 'Mr'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 95% | £60,000 | £2,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 1 | 47 | 3 | 148 | 5 | 134 | 3 | 54 | 6 |
Areas covered
Address
Westcott House, 47-49 Commercial Road
Swindon
Wiltshire
SN1 5NX
01793 611677
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Mar 20,2017
Mar 20,2017
1
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When it came time to rent a house, I went online and saw the amazing reviews Castles had. I am very pleased to say that they were true. The whole process was easy and simple, with the agents being available for anything. I hve to ...
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Mar 07,2017
Mar 07,2017
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Micheal was most helpful and nothing was too much trouble Brett showed us around and did not pressurize us at all He was most professional
Both gentlemen made the experience very relaxed and smoot...
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Mar 07,2017
Mar 07,2017
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Was recommended by a friend what great service,kept informed austen was great had loads of viewings set up within 2 days of going on market And house sold straight away thanks to lottie and team would recommend castles to all...
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Comment on agent fees
Can get cheaper but doubt they would be as good
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Feb 20,2017
Feb 20,2017
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Muhammed Rahman has been very professional at all times. He has kept us up to date, he is very well mannered and client focused. He goes the extra mile and this is really appreciated.
He makes selling your home a much easier process, I would ...
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good
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Feb 17,2017
Feb 17,2017
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Michael Hughes was highly recommended to me by an old friend who said he has looked after her house hunting needs incredibly well with the utmost professionalism and she was was absolutely right, Mike has been on the ball from the moment we expressed an ...
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Happy with the fees :)
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Feb 15,2017
Feb 15,2017
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Professional and responsive. Good outfit. Generated a number if viewings and provided good feedback.
All staff members contributed. Happy with price. Would recommend....
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Average
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Feb 11,2017
Feb 11,2017
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Fantastic service. I am not one for writing reviews but felt I must on this occasion as I am impressed with Mike. I have been viewing properties with many other estate agents as well. But the amount of time and effort he puts in is ...
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Feb 10,2017
Feb 10,2017
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Although I did not buy through Castles (but did use their recommendation of solicitor) - Brett has been understanding of my personal circumstances throughout my property search and I would recommend him as an agent....
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Feb 10,2017
Feb 10,2017
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Would like to thank Mike for being so helpful in our house hunting process. He was very friendly and professional and kept me up to date at all times. He managed to get some questions I had answered very promptly by the vendor which I ...
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Feb 09,2017
Feb 09,2017
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Micheal was helpful throughout our house search! Micheal was friendly when we met for viewings, he was early and did not rush us around he ensured we took our time so we could get a feel for the different properties we viewed. Micheal offered lots ...
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Good
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Feb 09,2017
Feb 09,2017
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I found Michael, exceptional and very professional to deal with. Gave all the information in advance booked appointments as required and organised professionally. Followed up after each visit. Also sent any properties he thought might be of interest.
I couldn't have asked for more....
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I don't know to be honest
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Feb 09,2017
Feb 09,2017
1
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We are first time buyers and are new to the Swindon area, we began our day meeting with Hannah from the Mortgage Advice Bureau who was very helpful and informative, after this we had our first viewing with Brett who made us feel very welcome ...
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Feb 02,2017
Feb 02,2017
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Having worked with Mark and Chris I was impressed with their professionalism and integrity. It wasn't the stereotypical estate agent experience, in fact quite the opposite.
Chris was excellent when he valued our house. Complimentary and realistic with a simple strategy. Mark was approachable and ...
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Comment on agent fees
Fair (competitive but not cheap) Castles clearly value their customer service
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Feb 01,2017
Feb 01,2017
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Muhammed has been really supportive and helpful in my purchase. Recommending alternatives from my initial search to helping me get the best deal from the solicitors....
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Jan 30,2017
Jan 30,2017
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I found Mr Michael Hughes very helpful and positive in my property search. Mr Hughes always went the extra mile, which I felt very comforting being a first time buyer. He was always happy to help, and willing to answer any questions I had....
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Jan 28,2017
Jan 28,2017
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Both purchased and sold through Castles.
Very professional and lovely to work with. When the sale of our house fell through they helped convince the owner who we were purchasing from to give us chance to find a new buyer. Always on hand to answer ...
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Comment on agent fees
Well worth the fees for the time and effort this company invests.
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Jan 27,2017
Jan 27,2017
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Great service from Muhammed. I phoned to view a property and he brought the keys for an alternative he thought I might want to see. Great service very impressed.x...
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Jan 26,2017
Jan 26,2017
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Made my whole purchase experience stress free. The time span to reply to and query exceeded expectations. From visiting the property to arranging mortgage, Simon and Lynne at Castles assisted all the way....
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Jan 23,2017
Jan 23,2017
1
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If you really want to know Castle's is the place to go.
I'd like to tell you, I think I should, they organise everything, and are SO GOOD.
If you want to buy or sell, the service is great, they do EXCEL.
Use their service ...
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Jan 23,2017
Jan 23,2017
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We have been delighted with the quality and frequency of communication with Castles. Our queries have been quickly and courteously dealt with and promises of calling back have been delivered upon. After viewing Castle's have been quick in following up with the viewers and gave ...
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Good
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Jan 19,2017
Jan 19,2017
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Castles were the most active and communicative of all the agents I registered with when looking to move house so I thought I should take them up on their offer to value my house.
Chris Taylor offered to come around the same day, out of ...
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Comment on agent fees
Very reasonable for the level of service provided.
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Jan 19,2017
Jan 19,2017
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Muhammed has been fantastic throughout the process of property search. Always approachable and friendly, I will not hesitate to use him again. Even though I was pretty much busy all the time, he helped me throughout the process....
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Jan 09,2017
Jan 09,2017
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1st class service from the initial viewing right the way through to the offer being accepted.
Lottie was extremely professional on our first viewing, even when I put pressure on her for certain information she remained un-flustered and courteous.
Michael showed us around the property ...
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Jan 06,2017
Jan 06,2017
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muhammed has been fantastic during our property search. He is polite, enthusiastic and by far the best estate agent We have had the pleasure of dealing with. We would not hesitate on using him again in the future and would highly recommend his services....
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Dec 23,2016
Dec 23,2016
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We dealt with Michael recently to find and purchase a house. From the outset, Michael was informative and helpful. He kept us informed throughout the process. It was a pleasure to deal with Michael on this purchase....
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Dec 23,2016
Dec 23,2016
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Muhammed has been very helpful and informative with us on the purchase of our property . Easy to talk to and easy to get hold of.
Muhammed gave us the answers to our questions very quickly .....
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Dec 22,2016
Dec 22,2016
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Katie has been very proactive, kind and helpful in answering all the questions with swift and accurate response. Very friendly and approachable for any clarifications, has been giving full clarity on the process and the status. The staff (especially Katie Page, Charly Traynor-Paget & Bethany Casey ...
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Dec 16,2016
Dec 16,2016
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Castles have been very helpful and professional in assisting with our house sale.
A few little hiccups with regards to communications but overall I am pleased to have sold my house through them....
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Dec 09,2016
Dec 09,2016
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Katie has been kind and helpful, and answered fast to all the questions I had. The whole process has been quite fast and simple....
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Dec 07,2016
Dec 07,2016
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Muhammed is always on hand, always seems to know what's going on. In general the office communicates well as part of a team. I found him helpful, direct and informative. If it where not for his phone call we would not have purchased our most ...
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Comment on agent fees
Reasonable for the service, above national average cost but an above average service.
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Michael
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Mark
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Gary
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Chris
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4:14 PM 07/01/2016 by allAgents
