91% sales valuation accuracy
95% sales fee satisfaction
Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.We offer a full ...
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Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.
We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, energy performance certificates and removals making the process of selling or letting that much easier under one roof.
We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, energy performance certificates and removals making the process of selling or letting that much easier under one roof.
Latest Reviews
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13th Jan 2022
reviewed by 'Vasile'
19th Jun 2021
reviewed by 'G .corbett'
20th May 2021
reviewed by 'John Smith'
20th Jul 2020
reviewed by 'Helen'
1st Jun 2020
reviewed by 'Victoria'
13th May 2020
reviewed by 'Mr'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 95% | £60,000 | £2,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 1 | 47 | 3 | 148 | 5 | 134 | 3 | 54 | 6 |
Areas covered
Address
Westcott House, 47-49 Commercial Road
Swindon
Wiltshire
SN1 5NX
01793 611677
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
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Latest Properties
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Nov 01,2012
Nov 01,2012
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Absolutely fantastic service from both Kyle and Simon, helped me find a tenant quickly and the process was transparent and simple. Would strongly recommend them to anyone looking for a professional Lettings Consultant....
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Nov 26, 2012
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Many thanks for this excellent review. I have passed your comments on to the team. Mark Noble Managing Director ...
Oct 12,2012
Oct 12,2012
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I would like to thank Castles for all their help. I have to say that it has been a pleasant experience and found Kyle and Castles to be very professional....
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Jan 10, 2013
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Many thanks for leaving your kind comments, I have passed them on to Kyle who very much appreciates you taking the time out to remark. Regards Mark Noble managing director ...
Oct 10,2012
Oct 10,2012
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I have spoken to almost all the staff at Castles whilst selling and buying my property through them.
They were available every step of the way and were always extremely polite, friendly and very helpful. Offering their knowledge, advice, and support throughout the whole process.
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Mar 25, 2013
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I am very sorry for the delay in writing my response, I am not sure how this slipped through the net. Thank you very much for taking the time to recognise the level of service you received. Mark Noble managing director. ...
Oct 03,2012
Oct 03,2012
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I advertised my property to let through castles as I needed to find a tenant urgently, I negotiated with Simon at this point who arranged all my paper work and set up.
I liased with Kyle who provided me with continuous updates and feedback from ...
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Nov 26, 2012
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I very much appreciate your kind words, it is always nice as a company to be recognised for good service and for Kyle in particular I know these positive comments will mean a great deal. Mark Noble Managing Director. ...
Oct 02,2012
Oct 02,2012
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We have let our house out over the years using three of the other 'leading' lettings agents in Swindon and found the service very similar with them all. Average.
However we have used Castles the last two times and have been so impressed, to the ...
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Oct 03, 2012
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Thank you very much for your kind words they are appreicated and I will pass them on to the lettings team. Mark Noble managing director ...
Sep 03,2012
Sep 03,2012
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I would highly recommend both Kyle and Simon at Castles in Swindon for their excellent customer service.
Throughout our conversations, I was called back on time, every time. Meetings took place, and weren't re-arranged at the last minute like some other companies I have dealt ...
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Sep 10, 2012
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I would like to thank you for your kind words and I am very pleased you have enjoyed your experience with Castles, I will pass on your comments to Kyle and Simon. I would like to wish you every success in the future. mark Noble Managing Director. ...
Sep 01,2012
Sep 01,2012
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I would like to start off by saying that Castles have been great help to me through the 2 years i have been renting a house through them.
Kyle and Jessica was very professional when they did an inventory on the house i was renting. They ...
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Sep 18, 2012
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I would like to take the chance to thank you for your kind comments and it has been a pleasure to handle the letting of your home. I will pass on your comments to the team and i am sure they will appreciate being recognised for offering an excellent service. Regards Mark Noble managing director. ...
Aug 21,2012
Aug 21,2012
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Me and my partner have been looking for a property to rent for the last 2 month with no luck, kyle at castle has call more than once to see if we are still looking and keeping me updated with any properties that become available. Alot ...
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Oct 03, 2012
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Thank you for taking the time to highlight the service you have received from Kyle. I will ensure your comments are past on to him. Mark Noble managing director ...
Jul 31,2012
Jul 31,2012
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Answered all my questions promptly and completely - in many instances provided additional information....
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Sep 18, 2012
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Thank you for your positive feedback ont he service we have provided. Regards Mark Noble managing director. ...
Jul 12,2012
Jul 12,2012
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The sale of our property was handled very professionally and with no hiccups.
We were kept informed of progress throughout , which was important to us and the whole process went along very smoothly....
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Jul 16, 2012
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Thank you very much for your kind words and taking the time to leave this review. Best of luck in your new home. Mark Noble - Managing Director ...
May 28,2012
May 28,2012
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This is my first dealings with Shane at Castles. I contacted him reference viewing 3 properties in Swindon. This was all arranged and the appointments were keep on time. I agreed to purchase 15 Dorset Green.. Everything went through smoothly, Castles always returned my calls, when I ...
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May 29, 2012
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Mr Telling,
Many thanks for your kind words they are really appreciated and we look forward to being able to assist you in the future.
Regards
Mark Noble
Managing Director ...
May 16,2012
May 16,2012
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Professional service from a team that really know how to sell houses!!
I made a decision to use Castles over other agents because I thought they would be proactive in selling my house. My decision proved to be spot on. Their valuation was is the ...
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May 16, 2012
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Thank you for your very kind comments which will be passed on to the team! In a world where it is all too easy to bemoan service it is always nice to be recognised for doing a good job. Best of luck in the future! Mark Noble managing director. ...
Mar 28,2012
Mar 28,2012
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Very professional, even with the tough conditions managed to find viewings. Kept in contact even when not much was happening, and helped with liaising with all parties. Thank you very much, highly recommended....
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May 16, 2012
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I would like to thank you for taking the time to recognise the effort the team has made whilst asssiting you with your house sale. Many thanks Mark Noble managing director. ...
Mar 06,2012
Mar 06,2012
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I finally sold my house with Castles after a long time of trying. I found most members of staff to be polite and courteous but not always on the ball. I have rented my house out for a couple of years also with Castles and ...
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Mar 07, 2012
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I would like to thank you for your kind words and taking the time to write your review. I will pass on your comments to the team who will be most grateful. Mark Noble managing director. ...
Mar 04,2012
Mar 04,2012
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It was a pleasure to sell my house through Castles,what could've been a very stressful time was really not all that bad.Regular communication,good honest advice answers to all my questions.I found Austen Gray to be very courteous,friendly and approachable all ...
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Mar 07, 2012
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Many thanks for leaving your positive review, it is always nice to receive praise in a world wher complaining normally takes pole position. I will pass on your comments to the team and Austen especially. Mark Noble managing director. ...
Feb 17,2012
Feb 17,2012
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Castles managed to sell my property within 2 weeks. They are excellent at keeping you informed at every stage and kept in contact regarding viewings and feedback. They did all the viewings on my property for me and also answered any questions I had about each ...
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Jan 21, 2013
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As the managing director of Castles Iwould like to thank you for taking the time to leave your very positive comments, I have forwarded them on to the team. Regards Mark Noble ...
Feb 14,2012
Feb 14,2012
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Created a great deal of interest in the property to be sold. Kept us well informed every step of the way with regard to viewings, feedback and offers etc....
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Jan 21, 2013
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I would like to personally thank you for taking the time to leave your positive comments, people are very quick off the mark to criticise but normally very shy in praise, so thank you very much. Mark Noble managing director. ...
Feb 10,2012
Feb 10,2012
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From start to finish we had a very positive experience with Castles. Every question raised was met with an informative answer. They were very friendly and we had beleif in their competance. As we were looking at several properties they even drove us around them ...
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Feb 13, 2012
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I would like to thank you for leaving your positive feedback and recommendation. Mark Noble Managing Director ...
Feb 08,2012
Feb 08,2012
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Very Proactive company, every positive attitude, always followed every lead, have recommended already to a friend, would use again in the future....
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Jan 24, 2013
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Thank you for taking the time to leave review we really appreciate it. Mark Noble managing director. ...
Feb 03,2012
Feb 03,2012
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We are a property company with many years experience in dealing with agents and I have to say I can only commend them on the exceptional levels of service, efficiency and professionalism that they have shown throughout the purchase of our properties.
The staff were ...
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Jan 21, 2013
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Many thanks for your kind comments they are really appreciated in a world where negativity reigns. Mark Noble managing Director ...
Feb 03,2012
Feb 03,2012
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Castles act for me on the letting of our investment house. We use their fully managed service. The team are very efficient, informative and professional. The management of the house with regard to new tenancies, possible repairs and looking after existing tenants is second to ...
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Feb 13, 2012
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Thank you for your kind words and for trusting us with the letting of your property. Mark Noble managing director. ...
Feb 01,2012
Feb 01,2012
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Castles always gave prompt responses to emailed questions (especially difficult due to our 8 hour time difference). Staff were knowledgable of property and area. Were able to recommend independant surveyors/electricians/plumbers. Arranged viewings quickly. Were willing to present offers. Made buying a property overseas relatively ...
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Feb 02, 2012
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Thank you for your review and good luck with the new home! Mark Noble managing director. ...
Jul 06,2011
Jul 06,2011
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1 experience of a so called valuation was more than enough for me to happily say NEVER AGAIN, over inflated price, over inflated ego absolutely ghastly exactly why most people have such a low opinion of Estate Agents.
I know of other people who have asked ...
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Jan 23, 2012
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We have only just been introduced to this site and I am obviously very disappointed with the experience you have recieved. I would be keen to discuss the circumstances surrounding your experience in order to ensure other clients are not experiencing the same service. We have made many changes to the company including the recruitment of several experienced members of staff including a client manager, that have allowed us to increase service levels. We have recently been appointed by The Guild of ...
Jan 14,2011
Jan 14,2011
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Sold my property with them during the start of 2010 and have since had reason to chat to various members of their staff and a director, all have been polite and easy to get along with. They gave a realistic valuation on my house without over ...
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Feb 03, 2012
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I would like to thank you for taking the time to give us a positive review. In a world where it is very easy to complain but easy to forget to praise it means a great deal. Many thanks Mark Noble Managing Director. ...
Feb 18,2010
Feb 18,2010
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Very pushy. I suppose some might think it's good from vendor's point of view but they completely scared me off and I kept looking for the house without them and never again viewed a property through them because of their pushy and bullying tactics....
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Mar 02, 2012
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Yes Mark, we know what type of Estate Agent you are, you are a complete rogue.
Do not be fooled by their 'Bought' awards, they are the most undesirable estate agents you could imagine.
Firstly their Lettings department, screws you out of a deposit, and fails to return the full amount, secondly the staff hang up when you have a problem with them.
Whatever you do, please do not use them, there are plenty of other alternatives in Swindon, just do not use castles for lettings or Purchasing, d ...
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