91% sales valuation accuracy
95% sales fee satisfaction
Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.We offer a full ...
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Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.
We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, energy performance certificates and removals making the process of selling or letting that much easier under one roof.
We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, energy performance certificates and removals making the process of selling or letting that much easier under one roof.
Latest Reviews
View all Reviews 445
13th Jan 2022
reviewed by 'Vasile'
19th Jun 2021
reviewed by 'G .corbett'
20th May 2021
reviewed by 'John Smith'
20th Jul 2020
reviewed by 'Helen'
1st Jun 2020
reviewed by 'Victoria'
13th May 2020
reviewed by 'Mr'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 95% | £60,000 | £2,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 1 | 47 | 3 | 148 | 5 | 134 | 3 | 54 | 6 |
Areas covered
Address
Westcott House, 47-49 Commercial Road
Swindon
Wiltshire
SN1 5NX
01793 611677
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
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Jun 05,2015
Jun 05,2015
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I am most definitely a customer of Castles Estate Agents in Swindon and it started from the conversation with a young lady named Claire (Steele). I telephoned her office to ask after a house that was for sale. Our property at that time was not ...
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Jun 05, 2015
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Helen, Claire has asked me to thank you for taking the time to leave such a wonderful review of the service she has provided you. We are proud that Claire has re-joined Castles and along with her colleagues she is a real asset. I would like to wish you the best of luck with the sale of your home. Mark Noble managing director. ...
Jun 02,2015
Jun 02,2015
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I called into Castles office to register my details as I was looking for a rental property and met with Vicky. She was very thorough and recorded all our requirements in detail. We needed a pet-friendly property, which is not easy to find but Vicky ...
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Jun 05, 2015
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I would like to thank you on both mine and Vicky's behalf for taking the time to leave such a wonderful review of Vicky and Castles. At Castles we all strive to provide the best possible experience to all of our customers and clients and it is so nice to see what effect our service can have on people. Mark Noble managing director. ...
Jun 01,2015
Jun 01,2015
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Good communication between tenant and agency.
The only unpleasant experience was that they have asked detailed information about financial background I felt it was a bit too much .....I felt a bit distrustful
Otherwise OK....
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Comment on agent fees
Quite high
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Jun 05, 2015
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Novak, Thank you very much for taking the time to leave your review of the service you have been given. Vicky and Anna are extremely grateful to you and wish you the very best for the future. Mark Noble managing director. ...
May 27,2015
May 27,2015
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Both staff were very helpful in my dealings with them in purchasing my new home. The negotiations of the purchase price was stress free. very happy...
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May 27, 2015
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Sarah, Tyler and Claire have asked me to thank you for taking the time to write this kind review of the service they provided you. In a world where bad news travels very quickly it is great to see good news being received for great service. Mark Noble, managing director. ...
May 27,2015
May 27,2015
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Great team work from the start, unfortunately i had a couple of failed starts due to short leases on a couple of properties i liked, however, Charlie came up trumps with the one i bought quickly followed up by Chris in Charlies absence.
They even ...
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May 28, 2015
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Roger, thanks for taking the time to leave this very positive review of the service you have received. Charlie & Chris are extremely pleased to have made such a difference and are grateful to you for recognising their efforts. On the letting side of things we charge what we think are reasonable fees to offer a top notch service and pride ourselves on gaining our landlords higher yields for their properties which normally covers the slightly higher fees. Also you do have to be careful of hidden c ...
May 25,2015
May 25,2015
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I dealt with Chris Taylor from the start. He was very thorough when he came to take details of the property and gave me a lot of help, advice and information regarding selling the house. As this was the first time I put a property ...
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May 26, 2015
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Thank you for taking the time to leave such a fantastic review of the experience you have received from Castles and in particular Chris and Claire. They have asked me to pass on their gratitude and they are delighted to have been able to meet and exceed your expectations. Regards Mark Noble, managing director. ...
May 25,2015
May 25,2015
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Charley was very helpful and dealt with all our queries. Can only say Thank You for making it less stressful for the buying of the bungalow, as I was getting so much hassle from the person buying our house that I could not have coped ...
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May 26, 2015
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Joyce, I am delighted that you had such a great experience from Castles and Charlie and would like to thank you on behalf of the team and Charlie for taking the time to leave such a positive review. Regards Mark Noble, managing director. ...
May 22,2015
May 22,2015
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Castles let my flat for me and had tenants within 24 hours, then subject to contract moved in after my previous tenants moved out. The experience was efficient and very professional, this is the second time I have used Castles and would not hesitate in using ...
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May 26, 2015
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Marianne, I am delighted we have been able to ensure that your property was not left empty and that a tenant was found so quickly. The team would like to thank you for taking the time to leave your review of the service you received. Regards Mark Noble, managing director. ...
May 21,2015
May 21,2015
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Clare, Kyle and the shortish manager, sorted out a tricky problem that I had over a previous attempted purchase, they then went on to find me a property that I wanted to buy and made the whole process stress free, and most importantly, kept me ...
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Comment on agent fees
I found the agents fees to be competitive with other estate agents, they were well worth the money because they delivered what they said they were going to do, and kept me informed throughout the process
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May 22, 2015
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Nikki, thank you for taking the time to leave this fantastic review about your experience with Castles and especially Claire and Kyle. We are pleased that we have been able to assist you with your new purchase and hopefully have restored your faith in estate agents. Good luck moving forward, Mark Noble, managing director (shortish manager). ...
May 20,2015
May 20,2015
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Very efficient service also ccarried out and arrange assistance with tradesmen.
Selected high quality tenants and regularly kept me up to date.
These are the best letting agents I have come across...
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May 21, 2015
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Scott, many thanks for taking the time out to write this review about our lettings team especially Anna and Vicky. They are both thrilled to have offered you a service that is worthy of a positive testimonial. Mark Noble managing director. ...
May 19,2015
May 19,2015
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We use Castles for lettings (and sales) for our properties and have always been impressed at how smooth and efficient they are. They are always contactable and will quickly resolve any issues that arise. Their experienced staff are always friendly, helpful and professional and no ...
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Comment on agent fees
good
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May 21, 2015
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Maria, Anna and her lettings team would like to thank you for leaving such a glowing review of the service you have received, they spend their whole working lives working ensuring landlords and tenants have the best possible experience with Castles. Mark Noble managing director. ...
May 18,2015
May 18,2015
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I had a viewing with Vicky for the house I was interested in renting. She was really well prepared and helpful in answering any questions I had about the property, and was very knowledgable about the area. After I decided to let the property, Vicky ...
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May 18, 2015
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Thank you for taking the time to leave this fantastic review of the service you have received from Vicky. I know she is extremely grateful that you feel strongly enough to write the review and is very proud to have made such a difference. Mark Noble managing director. ...
May 18,2015
May 18,2015
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Within 48 hours, my property was listed and let. This was the first viewing.
I was astounded at the amount I received - well above what I was expecting. The contracts were dealt with quickly and the tenant moved in the day after.
Couldn't recommend them ...
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May 18, 2015
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Emma, thank you for your kind words and I am pleased that the team have provided such service as well as maximising the rental income of your home. I have passed on your compliments and I know they are really grateful for your feedback. Mark Noble managing director. ...
May 18,2015
May 18,2015
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I totally recommend Castles. They are very professionals, and very keen to our needs. I had a lot of Dump problems on my previous property rented on Castles and they managed very, very quickly to get a new home for our family. When we'll need ...
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May 18, 2015
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Thank you on behalf of Kyle for taking the time to recognise the time, effort and service he has provided you, our team at Castles thrives on providing the best possible service. Mark Noble managing director. ...
May 16,2015
May 16,2015
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Due to a promotion I needed to relocate quickly. I found a property I liked with Castles and from that moment they dealt with me efficiently and professionally. Vicky was brilliant and kept me up to date with the progress of my application at every ...
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Comment on agent fees
Feed were sensible and a lot more reasonable than other agents.
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May 18, 2015
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Kyle and Vicky would like to thank you for your kind words and are extremely proud that their efforts have made such a difference. In a world where bad news travels so quickly it is fantastic when people take the time to leave positive reviews. Mark Noble managing director. ...
May 16,2015
May 16,2015
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Very good service provided by Vicky, very polite and always there when needed, would definitely recommend Vicky to future customers °Å¸ËœÆ’...
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May 18, 2015
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Dean, thank you for your kind words, I know Vicky is extremely grateful for you taking the time to recognise her efforts and she is pleased she has been able to make a real difference for you. Mark Noble, managing director. ...
May 16,2015
May 16,2015
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I would like to thank Matt and Charlie for all their hard work helping us purchase our property, please make sure these guys get the credit they deserve.
Will definitly recommend Castles to any of my friends/family, excellent service....
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May 18, 2015
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James, I have passed on your comments and how proud I am of the guys for providing such a high level of service and they have asked me to thank you for taking the time out to recognise their efforts. Mark Noble, managing director. ...
May 15,2015
May 15,2015
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Kyle Elson is the best, he managed to find me tenant for agreed valuation figure in no time. He was very professional, easy to talk too and informative.
Della Monk has been excellent at managing my property, keeping me up-to-date and always get an instant ...
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May 18, 2015
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Kyle and Della are extremely grateful that you have left such a glowing review about the service you have received and they have asked me to pass on their thanks to you. Mark Noble managing director. ...
May 15,2015
May 15,2015
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Kyle ElKyle Elson is the best, he managed to find me a tenant on agreed valuation figure in no time. He was very professional, easy to talk too and informative.
Della Monk has been excellent at managing my property, keeping me up-to-date and always get ...
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May 15,2015
May 15,2015
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I have found the team at Castles to be very helpful over the past 4 years of letting my flat in Swindon town centre. The marketing has been effective, and the property has not been empty for more than a couple of days at a time. ...
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Comment on agent fees
The fees seem fair in comparison to other agents in Swindon
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May 18, 2015
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Anna and Kyle would like to say how much they appreciate you leaving this very kind review, they work tirelessly to provide the best possible service to all landlords and tenants and it is nice when going above and beyond is recognised. Mark Noble managing director. ...
May 14,2015
May 14,2015
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I was able to get in touch with Simon early in the morning, and up to 7 pm. He took the time to explain everything to me.
His customer care was so supportive, it has given me a really good opinion of Castles. I can not ...
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May 14, 2015
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I would like to thank you on Simon's behalf for leaving such a positive review about Castles but especially himself. Simon and Castles strive to offer the best possible experience to all of our vendors, purchasers, landlords and tenants. Regards Mark Noble managing director. ...
May 14,2015
May 14,2015
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Anna and Kyle were both helpful kind and supportive to me in helping me find my new home . I have let through them before and cannot fault them . I have been treated with total respect and politeness I can not thank them enough they are ...
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May 14, 2015
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Anna and Kyle are extremely grateful for you taking the time out to leave this fantastic review, they work tirelessly with their lettings colleagues to offer the best letting experience in Swindon. Regards Mark Noble, managing director. ...
May 14,2015
May 14,2015
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Brilliant service all round from Kyle, honest and reliable from the start. Being first time landlords Kyle has helped us understand the various services provided by castles and which of these might suit us best....
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May 18, 2015
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Thank you for taking the time to leave your review of the service Kyle has provided you, I know he is really thankful for your comments and proud of the service he his given you. Mark Noble managing director. ...
May 09,2015
May 09,2015
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Properties to rent in Swindon is very difficult due to a small selection available and so any people looking to rent. I phoned Castles in desperation after seeing there advert on Rightmove.
I spoke with Kyle Elson who was great. He took me to see ...
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May 11, 2015
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Many thanks for taking the time to leave your review of castles and Kyle in particular. Kyle is a vital part of our team and we are very proud to have him as a part of our business. Regards Mark Noble Managing Director. ...
Apr 09,2015
Apr 09,2015
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Julia have been excellent as she provided all information required for me to do my property hunting. Longer hours of office is a great advantage to customers. I
I'd like to thank Julie for the service you had given in such highly professional manner. Thanks ...
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Apr 09, 2015
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Many thanks for leaving your positive review of Julia, I have passed on your comments to Julia and she is delighted to have been able to help you with your property search. Mark Noble managing director. ...
Apr 02,2015
Apr 02,2015
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I found the attitude and application of all the staff who helped us, especially Simon Legge, Kyle
Elson, and Vicky. to be very professional, friendly and inspiring confidence in their ability to
fulfill our requirements. They obviously enjoy their work, and it shows!
Many, many ...
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Apr 02, 2015
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Many thanks for taking the time out to leave this very positive review of Castles and in particular Simon, Kyle and Vicky, they really do appreciate your kind words. Mark Noble Managing director. ...
Apr 02,2015
Apr 02,2015
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Excellent service. Very professional and personal service. I was put on a list of potential buyers. I was one of the first to be informed of any property coming into the market. Very good communication. Prompt to answer my questions and to communicate with others ...
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Apr 02, 2015
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Thank you for leaving your review about the service you have received from the Castles team, we work tirelessly for our clients and customers so it is really pleasing when a client feels the need to praise what they perceive as great service. Managing director Mark Noble. ...
Apr 01,2015
Apr 01,2015
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We bought our first home with Castles and were so pleased with the service we have returned to them to help sell it and find a new home. All of the staff have been nothing but friendly and helpful, and have helped make the process ...
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Apr 02, 2015
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I have passed on your very kind review to the whole team but especially Chris, Julia and Sarah and I know they are extremely grateful to you for taking the time to appreciate the service they have supplied. Mark Noble managing director. ...
Mar 19,2015
Mar 19,2015
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Excellent members of staff. Very professional and kept us informed at every step. Would highly recommend...
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Mar 19, 2015
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Thank you for taking the time to leave this positive review about the service you have received. Mark Noble managing Director ...
Mar 17,2015
Mar 17,2015
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We sold our property with Castles in February. We had a only a few viewings before a buyer was found. Since the offer was accepted they have been so helpful and made the process very easy for us. When you call all the staff are ...
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Mar 17, 2015
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I would like to thank you on behalf of Julia, the Castles team and myself for taking the time to leave this very positive review, I am so pleased that Julia and the team made such a difference to your house moving experience. Mark Noble managing director. ...
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Last updated at 4:14 PM 07/01/2016 by allAgents
