91% sales valuation accuracy
95% sales fee satisfaction
Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.We offer a full ...
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Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.
We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, energy performance certificates and removals making the process of selling or letting that much easier under one roof.
We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, energy performance certificates and removals making the process of selling or letting that much easier under one roof.
Latest Reviews
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13th Jan 2022
reviewed by 'Vasile'
19th Jun 2021
reviewed by 'G .corbett'
20th May 2021
reviewed by 'John Smith'
20th Jul 2020
reviewed by 'Helen'
1st Jun 2020
reviewed by 'Victoria'
13th May 2020
reviewed by 'Mr'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 95% | £60,000 | £2,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 1 | 47 | 3 | 148 | 5 | 134 | 3 | 54 | 6 |
Areas covered
Address
Westcott House, 47-49 Commercial Road
Swindon
Wiltshire
SN1 5NX
01793 611677
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
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Oct 27,2015
Oct 27,2015
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My whole experience with castles has been brilliant. Chris came out and gave me an excellent valuation. Claire then successfully achieved an over the asking price offer which I have accepted. All this in less than a week from the time of the valuation and ...
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Comment on agent fees
The fees i paid were very reasonable and extremely good value for the work they have done.
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Oct 28, 2015
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Simon, Chris and Claire have asked me to thank you for taking the time to leave this very kind review of the service you have received from them and Castles. As the managing director it is a proud moment to hear that your team are providing exactly the level of service you are striving to offer. Thank you in advance for an y future testimonials or referrals you pass on to friends and family. Mark Noble ...
Oct 26,2015
Oct 26,2015
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I found Claire to be very helpful in arranging the viewings as per my requirement and quickly replied to my queries and finding the solution of the same. In the future I would recommend castles for any property....
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Oct 28, 2015
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Valencio,, thank you very much for taking the time to leave your review on the service you have received from Claire, she is really appreciative that you have recognised the efforts she made to help you through the process. Mark Noble, managing director. ...
Oct 21,2015
Oct 21,2015
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Castles helped me get the best price for my house. They kept me regularly up to date, and gave me good advice....
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Oct 28, 2015
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Nicola, thank you for taking the time to leave your review of the service Castles provided you resulting in you getting the best possible price for your property. Mark Noble, managing director. ...
Oct 21,2015
Oct 21,2015
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Matt was very efficient at answering our email enquiries and extremely pleasent when he took us to visit properties.
Matt is someone we would contact for any future purchases and would recommend him to others....
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Nov 06, 2015
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Joy, thank you for taking the time to leave your review of the service Matt proved you, I know he is extremely appreciative that you took the time to recognise his efforts. Mark Noble, managing director. ...
Oct 09,2015
Oct 09,2015
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Tyler was always on the end of the phone whenever I called with questions, and always put me at ease with any worries I had.
I can't fault any part of the experience working with all of the people at castles they truly are a ...
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Oct 13, 2015
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Heather, Tyler has asked me to pass on his thanks for taking the time to leave your review of the service he has provided you. He is really pleased he was able to make a difference to your experience with Castles. Mark Noble, managing director. ...
Oct 08,2015
Oct 08,2015
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Claire has been very helpful throughout the last week or so, from setting up the valuation and dealing with our tenant, all ways keeping us informed of the proceedings, getting back to me with information.
quickly arranging a couple of viewings on the property. and ...
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Oct 13, 2015
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David, Many thanks for taking the time to leave this kind review, the team strive to provide the best possible service to all our clients and customers and it is fantastic for them when they receive such positive feedback. Mark Noble, managing director. ...
Oct 08,2015
Oct 08,2015
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Claire and Jerome are very helpful. Respond fast, book appointment for us straight away and found the right properties for us. Clair stayed in office for extra hours to get the deal done, really appreciate that....
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Oct 13, 2015
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Catherine, Claire and Jerome are extremely grateful for your positive feedback, in a world where people tend to concentrate on negatives it is reassuring that good service can also be recognised. Regards Mark Noble, managing director. ...
Sep 30,2015
Sep 30,2015
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Both Chris and Jay were very helpful and friendly. It didn't matter how often I called they were always happy to help no matter what the question was. Everyone at the Swindon office made me feel comfortable and at ease. I would definitely use them ...
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Oct 15, 2015
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Heather, Thank you for taking the time to leave your kind review, Chris and Jerome really appreciate the feedback of the service they have provided. Mark Noble, managing director. ...
Sep 28,2015
Sep 28,2015
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Jerome initially booked in the valuation for my property as I was going to go with Purple Bricks but he said let us come out & see what we can do. I am so glad he did because it ended up with us getting a better ...
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Sep 29, 2015
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Thank you for leaving such a great review of the service that you have received from Castles and for also giving us the opportunity to show you what Castles, a traditional estate agent are capable of service wise but also how we maximise the price of property which more than counter balances the cheap fees on offer by internet agents. Mark Noble managing director. ...
Sep 28,2015
Sep 28,2015
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Thankyou to Matt for being patient, understanding, attentive, efficient and with fantastic communications throughout the process. He was excellent in helping us to find our dream house in Swindon! It was awkward and stressful for us as we were coming from London to view properties ...
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Sep 29, 2015
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Will, Matt has asked me to thank you for taking the time to leave your fantastic review of the service Matt has provided you. As a young upcoming estate agent within Castles it is extremely rewarding for Matt and a proud moment for me to see such glowing comments. Mark Noble managing director. ...
Sep 23,2015
Sep 23,2015
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Jerome has been very helpful with the process of buying our property. He has called me back straight away if he was unavailable. He is always polite and cheerful....
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Sep 23, 2015
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Joanne, Jerome has asked me to thank you for taking the time to leave you review and he is naturally delighted he has been able to make the process that little bit smoother for you. Mark Noble, Managing Director. ...
Sep 23,2015
Sep 23,2015
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At the start excellent ! They kept me well informed up to the point that the property was sold, then they let themselves down by becoming a bit lax. Telling me they would write to confirm telephone conversations, they didn't ! Also when phoning and not getting ...
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Sep 23, 2015
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Many thanks for leaving this honest review, I am naturally pleased that we impressed you at the start but am equally disappointed the team let you down. We pride ourselves on the level of service we provide and I can only apologise on behalf of the team for the way you were left feeling. Mark Noble managing director. ...
Sep 18,2015
Sep 18,2015
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While trying to find my perfect home to rent Kyle was so helpful and friendly through out, I felt like I'd be a pest with all of my phone calls but he was so so helpful and happy to help every time, I would recommend ...
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Sep 21, 2015
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Jen, Anna, Kyle and Katja have asked me to thank you for the excellent review you have left for them. The lettings team strive to offer all landlords and tenants an experience they can enjoy and it is great to hear when this makes such a difference. Mark Noble managing director. ...
Sep 18,2015
Sep 18,2015
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I would just like to say what a pleasure it has been to have agents working for us who have followed my instructions to the letter. Your communication with both parties has been outstanding, Reports came in when they should, offers and follow ups were ...
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Sep 21, 2015
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Steve, thank you for taking the time to leave this fantastic review of the service the Castles team have given you. It is always rewarding for the team and for me as the MD to have such great feedback. Mark Noble, managing director. ...
Sep 09,2015
Sep 09,2015
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We were dealt with courteously and professionally from our initial approach, through to valuation, viewing and eventual sale. Would have no hesitation in recommending them. All offers were transmitted to us clearly and quickly and then confirmed in writing....
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Sep 21, 2015
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I would like to take the opportunity to thank you for leaving your review of the service you have received from Castles, the team are extremely grateful for the positive feedback. Mark Noble, managing director. ...
Sep 09,2015
Sep 09,2015
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Very pleased with the service from Matt so far. Was very motivated and searched from properties he thought I would be interested in. Very proactive.. I had to do very little work. Has kept me up to date on our current sale even when there ...
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Sep 21, 2015
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Kelly, Matt has asked me to thank you for the great feedback in your review, it is always pleasing to hear that a member of staff have gone above and beyond and made a real impression for a client. Mark Noble, managing director. ...
Sep 07,2015
Sep 07,2015
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I would like to thank Anna Rouse for her professionalism and enthusiasm in arranging a tenant for our property. I would recommend her and her team in a heartbeat to anybody that is looking to rent out a property in the Swindon area. Anna was ...
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Sep 21, 2015
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Thank you on behalf of Anna and the lettings team for the kind review of the service provided, at Castles we all share the same view of customer service and I am pleased you have experienced the honest and professional approach that the company strives to offer. Mark Noble managing director. ...
Sep 01,2015
Sep 01,2015
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Been friendly and helpful in finding us the right mortgage advisor and what way should we take towards our first mortgage....
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Sep 21, 2015
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Claire has asked me to thank you for leaving your review, mortgages are an essential part of the home buying process and our team know that our mortgage partners offer the very best service in town! Mark Noble, managing director. ...
Aug 24,2015
Aug 24,2015
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We signed up with Jay as we felt he knew the area well and would sell our property for the best price. He was very professional and friendly, offering an excellent service. We are taking our property off the market due to personal circumstances but ...
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Comment on agent fees
The fees quoted were a lot higher than other agents, although I do think that they earn there money.
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Aug 27, 2015
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Jay has asked me to thank you for taking the timeout to leave this review and we wish you the best of luck for the future. Mark Noble managing director. ...
Aug 24,2015
Aug 24,2015
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Castles Estate Agents has been extremely helpful in my search for an investment property in Swindon. Jerome has been very professional and very pleasant to deal with. His communication skills are excellent and he is very good in understanding my requirements. Charlie has also been ...
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Aug 27, 2015
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Thank you for leaving this very positive and thorough review of the service you have received from Castles. Jerome and Charley are both extremely grateful for you taking the time and receiving such praise really spurs them on to offer this level of service to all clients. Mark Noble managing director. ...
Aug 23,2015
Aug 23,2015
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Matt Wood quickly understood what kind of house we were looking for, which was very useful to save time in the search. Moreover, he was very understanding about our needs and helped us a lot in the search of the right property. I'm very satisfied ...
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Aug 27, 2015
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Matt has asked me to pass on his thanks for leaving this review about the service he has provided you, for the individual staff it really is a shot in the arm to receive praise like this. Mark Noble managing director. ...
Aug 21,2015
Aug 21,2015
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My husband & I needed to find a property to rent at very short notice. We walked into Castles on Commercial Street feeling a bit stressed and wondering if we were going to be able to find something. We chatted to Kyle for a few minutes ...
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Comment on agent fees
The fess were acceptable and much better that those of other agencies.
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Aug 27, 2015
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Dianne, Kyle has asked me to pass on his gratitude for this amazing review of the service he has provided you. As the MD of Castles it is really rewarding to hear that your team are offering the level of service you aspire for your company to be recognised for. Mark Noble managing director. ...
Aug 19,2015
Aug 19,2015
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We are extremely happy with the service we have received from castles especially jay. The communication and customer service has been second to none. I would recommend castles to any one that wishes to buy, sell, or rent a property ....
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Aug 21, 2015
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Tamara, Many thanks on behalf of myself and Jay for taking the time to leave your review of the service you have received, it is always so rewarding when a client feels the urge to write something positive. Regards Mark Noble, managing director. ...
Aug 13,2015
Aug 13,2015
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Jerome has given me a lot of guidance as a first time buyer. He used his initiative in many situation and was quick to call me whenever their was a prospective property in my guide price and I am very grateful for this stand-out service. ...
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Aug 21, 2015
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Hazel, Jerome has asked me to thank you on his behalf for taking the time to leave your kind review about the service Jerome has provided you. Mark Noble, managing director. ...
Aug 10,2015
Aug 10,2015
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Right from the start Castles have shown a professional and understanding manner. ALL the staff we have dealt with have been friendly and knowledgeable. Their prediction of the housing market has been spot on. I would recommend Castles to family and friends!...
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Aug 10, 2015
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Thank you for taking the time to leave your kind review of the service you have received from the team at Castles. I have forwarded your comments to the team and they are most grateful. Mark Noble, managing director. ...
Aug 07,2015
Aug 07,2015
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Very helpful with every aspect of sale purchase and where to go for mortgage advice would highly recommend to everyone who would be selling or buying a property excellent people skills very happy...
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Aug 10, 2015
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Shelley, Claire has asked me to thank you on her behalf for leaving your kind review, she is really pleased she was able to make the process an enjoyable one. Mark Noble, managing director. ...
Aug 04,2015
Aug 04,2015
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Tyler was proactive, friendly and helpful I would thoroughly recommend Castles for a sale or purchase. Well done I am thrilled....
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Aug 10, 2015
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Tyler has asked me to thank you on his behalf for leaving your kind review, Tyler like the rest of the Castles team strives to offer the best possible service. Mark Noble, managing director. ...
Aug 04,2015
Aug 04,2015
1
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Castles marketed my flat following a positive initial meeting with them. However following instruction the service did not match expectations; feedback following viewings was a rare occurrence, when they did communicate it tended to be by text message, when I contacted them it took several ...
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Aug 10, 2015
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I am really sorry to hear that you have had a bad experience with Castles, as you can see from the vast majority of our reviews we offer an excellent service. I would very much like the opportunity to discuss the situation with you and would ask that you contact me in via the contact details on our website. Mark Noble, managing director. ...
Aug 01,2015
Aug 01,2015
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Sadly we did not find our dream house with Castles but regardless I was so impressed with the service and help received from them. Jay was always on the phone updating me on new properties, checking how viewings went to then update our requirements. Charlie ...
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Aug 10, 2015
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It is very rare that a customer or client who doesn't buy or sell through you feels the need to leave such a positive review and as the managing director of Castles it is extremely rewarding to read such a review. Thank you for taking the time to leave the review which I have passed on to the team. Mark Noble. ...
Jul 29,2015
Jul 29,2015
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Cannot praise Castles highly enough. They are professional, quick and polite. You can always get through to someone and they return your calls when necessary. In particular I have dealt with Jay, Tyler, Chris and Simon and they have provided me with an excellent hassle ...
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Comment on agent fees
Fair fees
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Jul 31, 2015
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Sally, Thanks for taking the time out to leave this great review of the service you have been provided by Castles and especially the members of staff you have mentioned. We are all very grateful when our clients go the extra mile to leave reviews. Mark Noble managing director. ...
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No fees information available
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Last updated at 4:14 PM 07/01/2016 by allAgents
