100% sales valuation accuracy
100% sales fee satisfaction
For a friendly team you can trust, talk to Castles. Our team of property professionals has built a reputation for a friendly and professional service.We combine the traditional virtues of customer care with 21st century technology to deliver consistently outstanding results. Unique levels of website integration and a dedicated ...
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For a friendly team you can trust, talk to Castles. Our team of property professionals has built a reputation for a friendly and professional service.
We combine the traditional virtues of customer care with 21st century technology to deliver consistently outstanding results. Unique levels of website integration and a dedicated client login area provide up to the minute information and client feedback for buyers, sellers, landlords and tenants
We combine the traditional virtues of customer care with 21st century technology to deliver consistently outstanding results. Unique levels of website integration and a dedicated client login area provide up to the minute information and client feedback for buyers, sellers, landlords and tenants
Latest Reviews
View all Reviews 112
15th Dec 2020
reviewed by 'Katie'
12th Nov 2015
reviewed by 'Bre'
26th Jun 2014
reviewed by 'Tanzy'
11th Apr 2013
reviewed by 'Val'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £247,000 | £367,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 1 | 0 | 56 | 1 | 45 | 0 | 1 | 1 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Dec 21,2011
Dec 21,2011
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A savvy and personalised service with an excellent knowledge of the property market and property marketing, Castles provided the most accurate valuation and great images for the sale of our property. Their work with progressing the sale was really spot on and I would definitely ...
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Dec 02,2011
Dec 02,2011
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Castles were friendly and helpful: however I felt they were not overly concerned and there was very little follow up. I had to pursue matters and drive them for answers. They may need a further agent in their office to provide exceptional service....
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Nov 16,2011
Nov 16,2011
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Very good estate agent, very friendly approach. Convenient location in farnham. Our flat sold in just a few hours!! Steve and Rhys are excellent and very helpful. A* !...
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Nov 11,2011
Nov 11,2011
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Castles must be the best agents in the area. They are friendly and professional to deal with, straightforward and clear in their advice and publications. When things go wrong (as seems inevitable) they were there to help, advise and arrange things. I felt supported and ...
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Oct 27,2011
Oct 27,2011
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Castles are great, very friendly and approachable. I loved the welcome pack, my son especially enjoyed the sweets! Rhys was very easy to deal with and was informative when viewing a property. They were a pleasure to deal with....
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Oct 25,2011
Oct 25,2011
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I was very pleased with the service I received from Castles, they were very proactive and patience especially under difficult circumstances and pushed my sale through in doube quick time which is what they needed, they both listend and acted promptly and I would reccommend ...
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Oct 24,2011
Oct 24,2011
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Having used Castles to find new tenants for my property I was really pleased with the quality and level of service they provided.
With my previous tenants, I had employed another well known letting agent based in Farnham, and the two companies are incomparable - ...
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Oct 21,2011
Oct 21,2011
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II found all the staff at Castles in Farnham to be very professional and friendly. They were brilliant from the moment I first walked in their door to put my flat on the market. They provided lots of contact and feedback and good advice. I ...
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“Very impressed. They gave straightforward advice regarding pricing, were responsive ......”
Oct 12,2011
Oct 12,2011
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Very impressed. They gave straightforward advice regarding pricing, were responsive and quick and found me a tenant in record time - no void between old and new tenant. Easily the best agent I've used in this area....
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Oct 07,2011
Oct 07,2011
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I'm glad the people we were buying off chose to use Castles as their estate agent. Buying a property through these agents was actually an enjoyable process. They were very helpful and accommodating which was especially important as we were first time buyers. They were ...
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Oct 01,2011
Oct 01,2011
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Top team - A professional outfit and I felt they had the best intentions of the customer at all times - in this day and age this goes a long way - Thanks...
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Sep 30,2011
Sep 30,2011
1
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I would like to thank Duncan, and all at Castles, for the way in which they helped with the purchase of my new house. The moving in pack is genius, very well thought out, and helpful especially the sweets as I have a vaery sweet ...
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Sep 08,2011
Sep 08,2011
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After a few false starts with other Estate Agents and almost being at the point of giving up trying to sell our flat, we decided to go to Castles for one last go - this turned out to be a really good decision and one ...
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Sep 07,2011
Sep 07,2011
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Penny & Tracey were simply fantastic. I've had a few bad experiences with agents in the past but the team at Castles looked after the whole process of finding and moving a new tenant in. From start to finish Tracey was friendly, professional and extremely efficient. ...
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Aug 27,2011
Aug 27,2011
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David and I would like to thank you, and all at Castles, for the way in which you facilitated the purchase of Guildford House, and the help we had in what was a major move for us.
The moving in pack was much appreciated too ...
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Aug 16,2011
Aug 16,2011
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Dealt with Charlie initially who was very communicative and informative. After his departure I received good support from Steve and the rest of the team....
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Aug 15,2011
Aug 15,2011
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David and I would like to thank you, and all at Castles, for the way in which you facilitated the purchase of Guildford House, and the help we had in what was a major move for us.
The moving in pack was much appreciated too ...
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Aug 10,2011
Aug 10,2011
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Our first viewings were with Charlie who I found extremely friendly, professional, honest and listened to what our requirements were. On finding a property shown to us by Charlie, the team who looked after us moving forward proved to be efficient and helpful and Steve ...
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Aug 09,2011
Aug 09,2011
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All the staff at the Farnham office handled the sale of my house with efficiency and professionalism at all times.
The knowledge that the staff displayed filled me with confidence, and they put me at ease and gave me assurance throughout the whole process, which ...
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Jul 29,2011
Jul 29,2011
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Excellent profrssional service from start to finish, with continuous follow-up throughout....
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Jul 14,2011
Jul 14,2011
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We have been pleased with the professional way in which our sale was handled by Castles from taking the particulars to getting the property onto the market and actively using their contacts, and a variety of promotional avenues, to find a buyer. We were impressed ...
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Jul 11,2011
Jul 11,2011
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Castles were professional and prompt.
Very nice marketing touches ensured we felt just as important as a purchaser....
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Jul 03,2011
Jul 03,2011
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Castles Aldershot branch were OK and competent enough.
At one point during my property purchase there was an unexplained hiatus which I never really got to the bottom of - both sets of solicitors blaming each other for the failing to send paperwork. At this ...
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Jul 01,2011
Jul 01,2011
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I found the estate agent Simon who came to carry out a valuation on my property to be very patronising. He talked down to me and I felt it was because of my age (I'm only 24) and to an extent gender as he kept telling ...
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Nov 03, 2011
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(1)
I am sorry to learn of your disatisfaction with the way you were dealt with by Simon (and previously Charlie). I am not familiar with the induvidual circumstances but if you would be kind enough to contact me personally I will thoroughly investigate your complaint. As you see from our other reviews we set very high standards and are always disappointed when clients feel our service had dropped below the standard they expect. I apologise on this occasion we haven't met our usual standards I hope ...
Jun 20,2011
Jun 20,2011
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I found the staff very friendly and helpful which made my sale as stress free as possible...
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May 24,2011
May 24,2011
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The agent was honest and very trustworthy.
I was satisfied with the advice and standard of the service given especially all the feed-back.
I would use and also recommend this agency to my friends....
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May 18,2011
May 18,2011
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Did a great job and good to deal with. Only reason they didn't get 5 stars is because they didn't get the full asking price, but got pretty close and it's a tough market- hence 4 stars....
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Mar 28,2011
Mar 28,2011
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First impressions of Castles in Farnham were very professional. Particulars provided were satisfactory. We were really impressed with our first point of contact which was with Charlie. He negotiated with ourselves and our sellers,he kept us always inform, he was able to build a ...
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Mar 26,2011
Mar 26,2011
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Competitive fees, excellent communications, and sound advice on all aspects of sale and transfer. Well done Charlie and the team....
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Mar 23,2011
Mar 23,2011
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Good level of service during a long and tricky sale and purchase....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
