50% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
47% lettings fee satisfaction
Latest Reviews
View all Reviews 36
12th Dec 2022
reviewed by 'Unhappy'
2nd Sep 2022
reviewed by 'MR M MCKENNA'
15th Aug 2022
reviewed by 'Darren'
6th Jan 2022
reviewed by 'Robert ormond'
27th Mar 2021
reviewed by 'Mark'
25th Sep 2019
reviewed by 'mark'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £0 | £0 |
| Lettings | 80% | 47% | £295 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 7 | 8 | 16 | 0 | 0 | 0 | 0 | 0 | 3 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Feb 28,2017
Feb 28,2017
7
people found
this helpful
this helpful
Absolutely appalling agents. I stayed in the property for close to a year (because it was cheap and close to university) and ended up with so many health problems because of it.
The flat itself was in a great location, not much noise and a ...
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Sep 27,2016
Sep 27,2016
6
people found
this helpful
this helpful
Avoid these rogues at all costs
I have had to go down the official complaints path to try and get money back for a lease they were unable to honour. They advertise properties not even available and take a deposit....
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Sep 27, 2016
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(1)
I am sorry that you have had this experience with our office. As you have not left a name I have no way of contacting you to discuss the issues and how we may move forward and get a resolution for you. Please call my office on 0141 889 5464 where I can look into this matter for you. ...
Feb 17,2016
Feb 17,2016
5
people found
this helpful
this helpful
I used castle residential to let my property for 2 years and I had nothing but headaches. From the moment the tenants moved in I was getting call out fees for problems with the boiler ( the boiler was only 3 years old and I had or have ...
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Comment on agent fees
Bad as they didn't do what they were getting paid for ie property checks and managing the tenant
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Dec 24,2015
Dec 24,2015
2
people found
this helpful
this helpful
Castle have dealt with the letting and management of my property for the last 3 years, being a first time landlord and slightly nervous they were a joy to deal with as they led me through the whole process organising and arranging all aspects of the ...
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Comment on agent fees
in relation to the range and scope of services provided they were very reasonable.
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Dec 21,2015
Dec 21,2015
6
people found
this helpful
this helpful
they dealt with my property for about 5 years, the problems ranged from lack of communication, rent not being paid, unreasonable demands and allowing tenants to verbally abuse my family members who had nothing to do with the residence.
The first tenant was fine no demand ...
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What agent could do to change your mind?
kept me in the loop, managed my property rather than provide a tenant and then forget about it, tenants agreement stated that quarterly visits would be carried out, as far as i know they only visited one a tenant moved out, they charged ridiculous cleaning fees for the flat, yet when i checked nothing had been done. i told them not to let their trades men in again, they did thet them in and the trades men left a nasty hole in the ceiling that a five year old could have patched better. they dont listen to the land lords at all. if i can help and stop just 1 person using this bunch of con men i feel i have done my part for land lords and tenants everywhereAttached Filesnbsp;
Comment on agent fees
too much and they didn't do enough to justify this fee
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Dec 21,2015
Dec 21,2015
1
people found
this helpful
this helpful
I can only think of good things to say about Castle Residential- have had experience with lots of estate/letting agents in the past but this one has outshone the others by far. I was told about them by a friend who they manage 4 properties ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:35 AM 22/01/2016 by Matt McCusker
