98% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Cantell & Co was established with one aim in mind; to put the client at the centre of our business. We have built our agency with values that are underpinned by integrity. We chose a keystone as our logo because it embodies our structural honesty. We are a privately owned estate ...
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Cantell & Co was established with one aim in mind; to put the client at the centre of our business. We have built our agency with values that are underpinned by integrity. We chose a keystone as our logo because it embodies our structural honesty. We are a privately owned estate agency and deliver a professional service but in a personal way. While our experiences reflect decades of real, local knowledge and an in-depth understanding of the broader sector, it is our passion for people and property that motivates us. We listen. We never presume.
Latest Reviews
View all Reviews 137
8th Dec 2023
reviewed by 'Anikó'
25th Sep 2023
reviewed by 'Robert'
30th Aug 2023
reviewed by 'Kelly'
24th Apr 2023
reviewed by 'Harrison'
20th Apr 2023
reviewed by 'Alan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £165,000 | £2,750,000 |
| Lettings | 100% | 88% | £1,450 | £3,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 8 | 0 | 65 | 1 | 54 | 0 | 6 | 0 |
Areas covered
- TW10
- SW7
- TW9
- SW10
- SW14
- SW15
- TW1
- SW11
- SW6
Address
11-13 Worple Way
Richmond
Greater London
TW10 6DG
0208 940 7373
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
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Mar 31,2017
Mar 31,2017
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I have used Cantel twice now and on both occasions they have been both helpful informative and reasonable. On the second occasion they were able to help through there auction arm as the property was out of county. I could not rate this estate agent ...
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Good
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Mar 15,2017
Mar 15,2017
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Wonderful family run business. Incredibly knowledgeable and caring - went out of their way to help me sell my place and provided me with services beyond their job description out of sheer kindness. Also incredibly patient and optimistic in a tough market! Highly recommend....
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Good
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Feb 23,2017
Feb 23,2017
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We have been very impressed with the whole team at Cantell & Co and in particular with Anissa and David. Their honesty, integrity and desire to make successful outcomes is unparalleled. Cantell & Co have a clear understanding of the Richmond housing market and have a depth ...
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Comment on agent fees
Fees are competitive
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Feb 13,2017
Feb 13,2017
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Finding Cantell & Co and in particular Anissa during our property search in Richmond was a delight after horrible experiences with Marsh and Parsons earlier in the month. Anissa was honest, genuine and spoke clear sense which sadly was something we never encountered until we met ...
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Feb 11,2017
Feb 11,2017
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Ok, so I'm going to gush. I have just cause. These guys are the best. I have sold a house, rented an interim short let and and am in the process of buying. So refreshing to find an estate agency that is frank, honest, straight ...
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Good
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Feb 05,2017
Feb 05,2017
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The sales process was very positive, having known David and Anissa for a number of years they had unique knowledge of property and its pros and cons which was initial selling point for us. However I was impressed with other aspects, photos were of very ...
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Comment on agent fees
Very fair
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Jan 30,2017
Jan 30,2017
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We came across Cantell & Co during our property search. We worked with Anisa who we found to be highly proactive and efficient. She was always available to answer any queries. Our purchase transaction went smoothly and quickly due to Cantell & Co's diligent service....
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Nov 13,2016
Nov 13,2016
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I dealt with Cantell & Co during my search for a property and found them to be very professional. Responsive, helpful, open, honest and fair backed up by solid experience. They work with a refreshing integrity!...
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Oct 03,2016
Oct 03,2016
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We are currently renting a property through Cantell & Co. The whole process from viewing to moving in was done quickly and smoothly and was made very easy. I highly recommend this lovely team of professionals....
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Sep 19,2016
Sep 19,2016
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Straight talking and no fluff, backed up with rock solid expertise. These guys are a breath of fresh air among estate agents. If you're buying, talk to Cantell & Co. And if you're selling, take a chance on a new and upcoming agency. We need to ...
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Sep 12,2016
Sep 12,2016
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Working with Alexia was outstanding and made our move from Germany into Richmond really a turn-key experience. Responsive, on the point precise and prompt.
Thank you Alexia...
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Aug 29,2016
Aug 29,2016
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Anissa organised the sale of my flat in Richmond. There were a few setbacks due to buyers pulling out at the last moment, but all were dealt with speedily and well. A good service and always helpful. To be commended and recommended....
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Comment on agent fees
Sensible and reasonable
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Aug 27,2016
Aug 27,2016
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A thoroughly professional service obtained from the whole team at Cantell. My wife and I felt we were in excellent hands throughout. Having an agent that actually cares about giving sound honest advice, and who genuinely tries their best, with initiative and years of experience ...
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Good
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Aug 24,2016
Aug 24,2016
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Anissa and David were a delight to work with and I couldn't recommend Cantell & Co more highly.
My purchase was part of a complex 4-part chain. Throughout the process they were incredibly proactive in sharing status updates and working with solicitors and agents throughout the ...
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Aug 12,2016
Aug 12,2016
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We bought our new home via David and Anissa Cantell and were really impressed. They really stand out and redefine how the industry should operate. They are easy to engage with, helpful, communicative, fair and although we were not their client, I am convinced that ...
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Aug 08,2016
Aug 08,2016
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David and Anissa provided an absolutely top class service, from start to finish. David and Anissa have been in the business for many years and this was crucial in the selling of our house. Most high street agents only allow you to deal with an ...
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Comment on agent fees
Very Good
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Aug 01,2016
Aug 01,2016
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We rented a property in Fulham which was managed by Cantell & Co from Aug 2014 until June 2016. Right from the offset, the agency was extremely helpful and easy to contact, our move into the property was made very easy by communicating with the previous tenants and ...
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Jul 27,2016
Jul 27,2016
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I went to Anissa and David at Cantell & Co because I knew they were local agents, and understood that they had a specific knowledge of The Alberts area, which I knew would be immensely important in selling the property. They were both excellent and incredibly ...
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Comment on agent fees
The fees charged were laid out and explained fully before proceeding and were very fair.
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May 10,2016
May 10,2016
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We would highly recommend David and Anissa Cantell who provided us with a personal, caring and ultimately fruitful service in finding our new home in the Alberts, Richmond. After searching all over London for over a year and working with numerous estate agents who did ...
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Apr 07,2016
Apr 07,2016
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I couldn't recommend Cantell and Co enough, Anissa and the team were our foundation during a very stressful time. Having had a number of bad experiences with some high street estate agents we had lost all faith with the system and those selling to us. ...
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Comment on agent fees
Good
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Mar 17,2016
Mar 17,2016
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It's now the second time we've purchased and let through Cantell & Co and we remain very impressed.
David and Anissa bring a refreshing approach to estate agency - honest, very helpful and attentive, genuinely making every effort to simplify and remove the stress of buying ...
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Mar 07,2016
Mar 07,2016
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David and the team were very friendly and efficient, displayed some authencity and honesty, it was a pleasure to do business with them...
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Comment on agent fees
Standard, but would have been happy to pay more, because they were 100% professional
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Dec 09,2015
Dec 09,2015
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From beginning to end of the process Cantell and Co were excellent, helpful, understanding, caring, ethical, bent over backward to assist in getting the Solicitors to move things forward. They also rented the house I bought. The tenant was found before I completed and in ...
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Comment on agent fees
Very reasonable
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Dec 03,2015
Dec 03,2015
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I can't recommend Cantell & Co. highly enough. David, Anissa and Mandy are a remarkable team and their collective experience in all the areas we've been involved in i.e. purchasing, selling and renting as a landlord are unsurpassed – they are genuinely interested and engaged and ...
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Comment on agent fees
Extremely happy with the fees we paid. It was money well spent.
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Dec 02,2015
Dec 02,2015
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David and Anissa did a brilliant job on selling my house. They give a really personalised service that is friendly, efficient and highly professional. And, most importantly, they do it all with a big smile!...
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Nov 10,2015
Nov 10,2015
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We instructed Anissa and David as our agents after spending 6 months on the market with two other agents. We received a highly personal service right from the start. We were delighted with the brochure they prepared and they secured us several offers within a very ...
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Aug 11,2015
Aug 11,2015
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Very professional, honest and easy to work with. A cut above the rest by a mile!...
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Aug 10,2015
Aug 10,2015
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Excellent and very personal service throughout the purchase process. Kept us informed of suitable properties coming on the market and were trustworthy and reliable at all times....
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Aug 06,2015
Aug 06,2015
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We highly recommend Anissa and David to anyone needing the services of an estate agent. They provided the most professional, caring and supportive service our family has ever experienced when moving house. It was as stress free a sale as it was possible achieve thanks ...
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Comment on agent fees
Competitive
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Jul 06,2015
Jul 06,2015
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As a tenant at the end of a tenancy, I cannot recommend this agency highly enough. At all stages our experience has been good. ( I also asked for advice on removals and cleaning companies and their recommendations were excellent.) David, Anissa and Mandy Cantell are ...
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David
(87)
Anissa
(79)
Russell Smith
(11)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a standard in house complaints proceedure
https://www.cantellandco.com/wp-content/uploads/2021/08/Complaints-Procedure.pdf
Last updated at 11:29 AM 08/04/2024 by allAgents
https://www.cantellandco.com/wp-content/uploads/2021/08/Complaints-Procedure.pdf
Best Estate Agent in TW10 
