Cameron Estate Agents
4.8/5, 1175 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and ... show more Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.

We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.

View our corportate brochure - http://brochure.cameron-group.co.uk
Estate Agents London | Cameron Group

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £190,000 £2,920,000
Lettings 93% 95% £450 £3,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
422 7 526 22 57 1 84 4 48 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Cameron Estate Agents Branches (view all 2)

“Ricky was helpful and informative from our first meeting. He ......”

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Jun 25,2015
Minithumbup
By: 'Gus'
Jun 25,2015
2 people found
this helpful
Ricky was helpful and informative from our first meeting. He presented the property well and answered all my questions. He was taking me through all the process with confidence....
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“Fantastic! House was let within a week at higher rental. ......”

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Jun 25,2015
Minithumbup
By: 'Victor'
Jun 25,2015
0 people found
this helpful
Fantastic! House was let within a week at higher rental. Also associated credentials of tenant was provided to assure the me of tenant's credibility....
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“The whole process of renting our new home was transparent ......”

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Jun 19,2015
Minithumbup
By: 'Renuka'
Jun 19,2015
0 people found
this helpful
The whole process of renting our new home was transparent and smooth. The Contracts were drawn in quick time. Would happily recommend Cameron....
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“It was good experience , Tristan was very good and followed ......”

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Jun 18,2015
Minithumbup
By: 'TAMIL'
Jun 18,2015
0 people found
this helpful
It was good experience , Tristan was very good and followed up on documentation required to move to the new house quickly then expected. Agency was easily approchable....
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“I sold my house through Camerons and it was a ......”

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Jun 15,2015
Minithumbup
By: 'Jenny'
Jun 15,2015
1 people found
this helpful
I sold my house through Camerons and it was a long process due to issues with the chain holding things up. Lauren was excellent in keeping me informed during the process and keeping our buyer interested as he waited a long time to buy the ...
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“The agent was very helpful and very polite and I ......”

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Jun 13,2015
Minithumbup
By: 'Mr.Patel'
Jun 13,2015
1 people found
this helpful
The agent was very helpful and very polite and I would recommend this estate agency to other people thank you...
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“Ketan was a pleasure, he assisted us from the start ......”

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Jun 12,2015
Minithumbup
Ketan Tailor MARLA
By: 'Luke'
Jun 12,2015
1 people found
this helpful
Ketan was a pleasure, he assisted us from the start to end. He understood our desires and needs and went above and beyond to ensure we secured our desired property. Big thanks from us to Ketan....
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Comment on agent fees
Happy with fee's
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“Scott Sharples from Cameron Estate Agency was the only agent ......”

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Jun 11,2015
Minithumbup
Scott Sharples
By: 'Marta'
Jun 11,2015
3 people found
this helpful
Scott Sharples from Cameron Estate Agency was the only agent in Uxbridge doing his job properly. I have contacted several companies looking for a place to rent and met with unbelievably bad treatment. Scott was basically a life saver - he kept contacting me with ...
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“Ketan was extremely helpful in helping us with our property ......”

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Jun 11,2015
Minithumbup
Ketan Tailor MARLA
By: 'Mihai'
Jun 11,2015
0 people found
this helpful
Ketan was extremely helpful in helping us with our property search. He dealt with our request in a very professional manor. I would highly recommend him for anyone who's looking to rent a property....
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“I don't have much experience being a landlord. As such, ......”

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Jun 09,2015
Minithumbup
Ketan Tailor MARLA
By: 'LM'
Jun 09,2015
0 people found
this helpful
I don't have much experience being a landlord. As such, Cameron Estate Agents proved to be extremely helpful. They quickly found a tenant for the flat, took care of most of the paperwork and provided lots of help in managing my property. I only have ...
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“I like this agent he his a good background and ......”

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Jun 09,2015
Minithumbup
By: 'Ahmed'
Jun 09,2015
0 people found
this helpful
I like this agent he his a good background and he have answered and sent everything by email . He is really professional...
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“Tristan and his colleague Ricky were both very supportive in ......”

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Jun 07,2015
Minithumbup
By: 'Kate'
Jun 07,2015
3 people found
this helpful
Tristan and his colleague Ricky were both very supportive in helping myself and two friends find rented accommodation to best suit what we were all looking for. Emails and calls were answered very quickly and both collegues were always available to help and advice. I ...
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Comment on agent fees
Fairly priced.
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“I called Cameron estate agents to discuss available properties with ......”

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Jun 04,2015
Minithumbup
Scott Sharples
By: 'IzHo'
Jun 04,2015
3 people found
this helpful
I called Cameron estate agents to discuss available properties with them. Scott received my call and was quickly able to assess and identify my needs as a tennent. Good communication pathways were maintained by both phone and email. Scott only needed to present one property ...
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“Perfect and professional customer service, with complex and transparent process. ......”

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Jun 04,2015
Minithumbup
Scott Sharples
By: 'Bart'
Jun 04,2015
3 people found
this helpful
Perfect and professional customer service, with complex and transparent process. The agent answered all questions promptly and thoroughly. Overall great agency worth recommending....
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“The agent is very helpful. The staff show the property ......”

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Jun 04,2015
Minithumbup
Ketan Tailor MARLA
By: 'K'
Jun 04,2015
0 people found
this helpful
The agent is very helpful. The staff show the property and arrange time to view the property. They explain very will. I think they can send the contract to the customer by email before signing, so we have more time to read it....
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“I have three properties that Camerons have rented out for ......”

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Jun 04,2015
Minithumbup
Ketan Tailor MARLA
By: 'Terry'
Jun 04,2015
0 people found
this helpful
I have three properties that Camerons have rented out for me...in five years I have only had three days without a tenant.. I bought my first two apartments from Camerons where Alice was brilliant... All of the staff at Camerons I've dealt with have ...
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Comment on agent fees
I think the fees are fair... On purchasing my last Apartment...I was offered lower fees but not a chance of me changing..( as it happened the other estate agent could only get ‚£1,100 a monthwhere as Ketan got me ‚£1,200 a month)
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“Tristan Lee is a professional agent and he was punctual ......”

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Jun 03,2015
Minithumbup
By: 'Mr'
Jun 03,2015
2 people found
this helpful
Tristan Lee is a professional agent and he was punctual in appoinment.He was excellent in looking in to minor details of the property during hand over from Inland Homes.He made the whole process so smooth.I strongly recommend him....
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“You need right property in right time , urgent and the ......”

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Jun 03,2015
Minithumbup
Scott Sharples
Ketan Tailor MARLA
By: 'mahesh'
Jun 03,2015
3 people found
this helpful
You need right property in right time , urgent and the best one , walk to Cameron's office and they are the perfect finder to match your needs....
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Comment on agent fees
Referncing Fees is on higher side Tenancy Agreement should be non chargable
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“he showed our family lots of care during the move. ......”

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Jun 02,2015
Minithumbup
Scott Sharples
By: 'Shina'
Jun 02,2015
3 people found
this helpful
he showed our family lots of care during the move. He was always there to answer our concerns . Would recommend him...
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“Ketan has provided me with an excellent and very professional ......”

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May 28,2015
Minithumbup
Ketan Tailor MARLA
By: 'Jason'
May 28,2015
0 people found
this helpful
Ketan has provided me with an excellent and very professional service to make ease of the process of renting accommodation. Ketan made himself available throughout the entire process and has always provided high quality client care....
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“The staff who attended to us was professional and helpful. ......”

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May 19,2015
Minithumbup
Scott Sharples
By: 'Bobo'
May 19,2015
3 people found
this helpful
The staff who attended to us was professional and helpful. We were given prompt feedback on the progress of the transactions and appointments were scheduled promptly at a time convenient for us to progress matter....
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Comment on agent fees
The fees are similar to the average market rate.
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“Ketan Tailor and his team were able to secure a ......”

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May 18,2015
Minithumbup
Ketan Tailor MARLA
By: 'Gordon'
May 18,2015
0 people found
this helpful
Ketan Tailor and his team were able to secure a professional tenant for my property at full rental price after the departure of my previous tenants. The lettings management fully handled the property transfer, inventory and clean up efficiently and independently. As a result the ...
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“Stayed in 8 Woodgate Court for 3 years through Mr Ketan arranging ......”

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May 15,2015
Minithumbup
Scott Sharples
Ketan Tailor MARLA
By: 'Zee'
May 15,2015
3 people found
this helpful
Stayed in 8 Woodgate Court for 3 years through Mr Ketan arranging the viewing in a very professional manner. when the need arose to come back to Uxbridge, it was to Mr Ketan I came for an apartment to let who then referred me to Mr Sharples. ...
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“Thanks a lot Tristan for all your timely support. The ......”

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May 12,2015
Minithumbup
By: 'Harish'
May 12,2015
0 people found
this helpful
Thanks a lot Tristan for all your timely support. The whole processes of move has been made easy and smooth....
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“Tristan Lee has been very helpful in supporting us through ......”

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May 11,2015
Minithumbup
By: 'Padma'
May 11,2015
0 people found
this helpful
Tristan Lee has been very helpful in supporting us through out the process and kept us informed abt all the proceed steps. Thank you Tristan . It is because of people like you in front line that Orgz like Cameron are getting Fame...
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Comment on agent fees
Ok I guess rents can be a bit low
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“Anosh helped us putting our property back on the market ......”

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May 04,2015
Minithumbup
By: 'Cristina&Luca'
May 04,2015
1 people found
this helpful
Anosh helped us putting our property back on the market after a first attempt at selling it (also through Cameron) fell through. He was efficient and flexible - he accepted to price the property higher than he thought it could fetch - and eventually managed ...
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Comment on agent fees
We were disappointed to find out, when our first attempt at selling our property fell through, that the prospective buyer had not been required by Cameron to put down a reservation fee. We understand this is common practice, but for us it meant we wasted time and money, loosing the property we were after, because the prospective buyer was not serious enough - he did not have to be, as he simply did not have anything to loose!
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“Tristan dealt with this let in a efficient & professional way.......”

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Apr 30,2015
Minithumbup
By: 'SURENDRAN'
Apr 30,2015
0 people found
this helpful
Tristan dealt with this let in a efficient & professional way. prompt communication helped to conclude the deal swiftly. it's been a pleasure to deal with tristan....
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“Tristan is very pleasant, polite, helpful, always calls you back ......”

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Apr 30,2015
Minithumbup
By: 'Rachel'
Apr 30,2015
0 people found
this helpful
Tristan is very pleasant, polite, helpful, always calls you back and keeps you informed of progress or any issues that you maybe having....
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“I'm very happy tenant. I must say that Tristan Lee ......”

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Apr 30,2015
Minithumbup
By: 'Stefan'
Apr 30,2015
0 people found
this helpful
I'm very happy tenant. I must say that Tristan Lee and Chris did their best to set me up at my present address. The service n regards the letting of the property is absolutely professional. I got all necessary information provided before hand. Overall Cameron ...
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Comment on agent fees
The fees that Tristan explained to me sounds reasonable. That's the agency policy. Well, I can't avoid them but as long as the agency did very good job I don't mind. Thank you!
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“Scott was extremely professional and very good in prompt communication ......”

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Apr 29,2015
Minithumbup
Scott Sharples
By: 'Aksheta'
Apr 29,2015
3 people found
this helpful
Scott was extremely professional and very good in prompt communication Very helpful & sincere We had good experience doing business with Scott , I wish Scott the best in his career & future endeavours...
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Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 4:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to [email protected] with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Awards won by Cameron Estate Agents

Regional Awards won by Cameron Estate Agents

Individual Branch Awards

West Drayton, UB7

Uxbridge, UB8



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Cameron Estate Agents