Cairn Estate and Letting Agency
4.6/5, 190 reviews
87% recommended
92% sales valuation accuracy
100% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
No company information

Contact Us

Latest Reviews

 View all Reviews 190
15th Oct 2024
reviewed by 'KP'
“Helped us every step of the way getting our let on the market. Always there for a quick response to ......”
4th Oct 2024
reviewed by 'John Rooney'
“Wonderful Service from from the Gibson Street Branch in Glasgow very Professional and Friendly. Staff members Sophie, Fiona and Claudia ......”
27th Sep 2024
reviewed by 'Colette'
“Excellent management of recent refurbishment and change of tenants in our property. From move out to new lease agreement, Victoria ......”
21st Jun 2024
reviewed by 'Euan'
“Having used Cairn for a tenant find service for over a decade, I've always found the staff to be knowledgeable, ......”
10th May 2024
reviewed by 'Martin Donoghue'
“Jacqui is absolutely amazing. Not only did she help me with viewing the property and help secure the lease, she ......”
22nd Mar 2024
reviewed by 'Rachel'
“Very informative and patient with guiding me through the application process for the property. All the steps were made clear ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £116,000 £450,000
Lettings 98% 92% £395 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
49 4 95 20 12 0 3 0 6 1
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
SAL TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Cairn Estate and Letting Agency Branches (view all 2)
Hillhead Glasgow, G12
Letting Edinburgh, EH15

“I had the misfortune of having to deal with this ......”

Share on :
May 21,2017
Minithumbdown
By: 'S.'
May 21,2017
6 people found
this helpful
I had the misfortune of having to deal with this letting agency for 3 years. I have rented 9 flats over the years (many moves due to University) and have never had an issue with landlords. Cairn have been by far the most incompetent and unhelpful letting ...
read full review
Comment on agent fees
They will charge you for anything they possible can.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The worst letting agency I have ever had the displeasure ......”

Share on :
Jan 27,2017
Minithumbdown
By: 'Lily'
Jan 27,2017
1 people found
this helpful
The worst letting agency I have ever had the displeasure of dealing with. Constantly reporting problems in the flat that have required repairs since moving in and nothing has been repaired at all. When moving in we had many problems that we were told would ...
read full review
Comment on agent fees
n/a
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Absolutely appalling service from them. On the day we were ......”

Share on :
Dec 13,2016
Minithumbdown
By: 'M'
Dec 13,2016
3 people found
this helpful
Absolutely appalling service from them. On the day we were meant to move in the place hadn't been cleaned and was never given a thorough professional clean, they just sent in a couple of cleaning ladies. It took 3 months to get everything fixed, from a ...
read full review
Comment on agent fees
Charged an extortionate amount.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I've used many different letting agencies in Glasgow and Cairn ......”

Share on :
Nov 04,2016
Minithumbdown
By: 'Lucy'
Nov 04,2016
3 people found
this helpful
I've used many different letting agencies in Glasgow and Cairn are the worst company I've ever had the displeasure of dealing with. Don't bother informing them about repairs as they wont bother doing them. When the boiler broke in my flat they refused to repair ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Absolutely disgusting. I fully believe the negative reviews provided by ......”

Share on :
Sep 20,2016
Minithumbdown
By: 'Disgusting'
Sep 20,2016
8 people found
this helpful
Absolutely disgusting. I fully believe the negative reviews provided by others on this site. I have only been subjected to this sham of an estate agency because the landlord for our property got sequestrated, and in the process I was lumped with this lot. First ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Avoid this company at all costs! They have left me ......”

Share on :
Aug 24,2016
Minithumbdown
By: 'CT'
Aug 24,2016
5 people found
this helpful
Avoid this company at all costs! They have left me without hot running water for two months over the course of my tenancy and refused to replace the faulty Boiler when it was condemned as dangerous for nearly 2 years! They currently have an Abatement notice, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Was very good until Claire McKay left after 1.5 years. Then ......”

Share on :
Mar 16,2015
Minithumbdown
claim your profile
Isla
By: 'Cairn'
Mar 16,2015
4 people found
this helpful
Was very good until Claire McKay left after 1.5 years. Then the trouble started with poorly selected tenants who have damaged fire appliances and mandatory door locks. My reliable contractor was accused of lying for revealing deficiencies repeatedly 'repaired' by their own 'handymen'. When I questioned ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Well my reviews are not positive,,,beware of this lot ......”

Share on :
Jun 12,2013
Minithumbdown
By: 'Paddy'
Jun 12,2013
9 people found
this helpful
Well my reviews are not positive,,,beware of this lot at Cairn. They are useless , unhelpful ,rude There office in Gibson street is total chaos. No one knows what they are doing,they never return call they promise to get repairs done that never happens. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was a tenant with Cairn letting Gibson street glasgow,......”

Share on :
Jun 11,2013
Minithumbdown
By: 'Thomas'
Jun 11,2013
5 people found
this helpful
I was a tenant with Cairn letting Gibson street glasgow,my god what a nightmare,the property was filthy inside and out,the gardens were a total disgrace,I got the house painted inside and got the gardens done,and even the neighbours commented in ...
read full review
What agent could do to change your mind?
The agent and owner could have been honest,and returned calls,and put proper veted people into these houses,they could have carried out repairs more promptly and professionally,and kept the tenant happy as he is the paying customer who pays there wages,honesty reliability and professionalism. They need to go and be sent on courses on how to treat people,with respect and be Curtis, never again in my lifetime will I ever recommend these people ever
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This is hands down the worst letting agency I have ......”

Share on :
Jan 03,2013
Minithumbdown
By: 'AMV'
Jan 03,2013
5 people found
this helpful
This is hands down the worst letting agency I have ever dealt with. Nightmarish. The office appears to be in a complete state of chaos and instead of coordinating amongst themselves they expect their tenants to act as secretarial staff. They never, ever return phone ...
read full review
What agent could do to change your mind?
Cairn's business model seems to be to get the tenant to do all the work for them--and yell at tenants who ask them to, for example, share information amongst themselves instead of having three people phone with the exact same question. The only way I could consider using this agency again would be a complete change of ownership and staff.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:40 PM 14/12/2016 by Jillian Rowand

Awards won by Cairn Estate and Letting Agency

Regional Awards won by Cairn Estate and Letting Agency

Individual Branch Awards

Edinburgh, EH15

Glasgow, G12



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn