Cairn Estate and Letting Agency
4.6/5, 190 reviews
87% recommended
92% sales valuation accuracy
100% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
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Latest Reviews

 View all Reviews 190
15th Oct 2024
reviewed by 'KP'
“Helped us every step of the way getting our let on the market. Always there for a quick response to ......”
4th Oct 2024
reviewed by 'John Rooney'
“Wonderful Service from from the Gibson Street Branch in Glasgow very Professional and Friendly. Staff members Sophie, Fiona and Claudia ......”
27th Sep 2024
reviewed by 'Colette'
“Excellent management of recent refurbishment and change of tenants in our property. From move out to new lease agreement, Victoria ......”
21st Jun 2024
reviewed by 'Euan'
“Having used Cairn for a tenant find service for over a decade, I've always found the staff to be knowledgeable, ......”
10th May 2024
reviewed by 'Martin Donoghue'
“Jacqui is absolutely amazing. Not only did she help me with viewing the property and help secure the lease, she ......”
22nd Mar 2024
reviewed by 'Rachel'
“Very informative and patient with guiding me through the application process for the property. All the steps were made clear ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £116,000 £450,000
Lettings 98% 92% £395 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
49 4 95 20 12 0 3 0 6 1
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Cairn Estate and Letting Agency Branches (view all 2)
Hillhead Glasgow, G12
Letting Edinburgh, EH15

“Heather @ Cairn!...”

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May 04,2020
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Heather
By: 'Kimberley'
May 04,2020
2 people found
this helpful
I couldn't recommend Cairn enough. Myself and my friend are student nurses and needed to find a place to rent within a short period of time due to the outbreak. It was already a stressful time for us but Heather at Cairn was super helpful ...
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“Final Year Students at Glasgow Uni...”

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Apr 21,2020
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Sally
By: 'Matthew'
Apr 21,2020
2 people found
this helpful
As 3 final year students in our early twenties who moved to Glasgow to complete our studies, we have received consistently excellent service throughout our year with Cairn. The original application and adminstration processes were smooth and easily completed, with consistent support given to myself and ...
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“Since taking over my tenancy in December I ca......”

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Apr 21,2020
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Sally
By: 'Kimberley'
Apr 21,2020
2 people found
this helpful
Since taking over my tenancy in December I cant fault this company one but.. My agent Sally who deals with all my enquires, her service is 2nd to none... She has dealt with all my issues straight away, these have been ongoing for a few ...
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“Very helpful and attentive team....”

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Jan 23,2020
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Sally
By: 'Natasha'
Jan 23,2020
1 people found
this helpful
Very helpful and attentive team. Cairn made moving into our new flat a smooth process and were easy to communicate with....
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“I purchased a flat advertised by Cairn Estate......”

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Jan 01,2020
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Susan
By: 'Jan'
Jan 01,2020
2 people found
this helpful
I purchased a flat advertised by Cairn Estate and Letting Agency and I had a very positive experience with their services throughout the process. As I was a first-time buyer, I appreciated very quick & clear communication and all the help and advise they provided me ...
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“Helpful Agents...”

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Dec 04,2019
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Gemma
By: 'Diana'
Dec 04,2019
2 people found
this helpful
The agents we worked with were extremely kind and helpful. They had prompt responses and followed up with any issues we brought to their attention. I really appreciated them!...
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“5* Renfrewshire Letting Agent...”

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Nov 28,2019
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Gemma
By: 'Drew'
Nov 28,2019
3 people found
this helpful
I have been dealing with Gemma for an extended period of time with regards to private let management in the Renfrewshire area. Gemma has impressed me with her industry knowledge, experience and professionalism. Gemma has encyclopedic knowledge of the Renfrewshire market place including local knowledge, ...
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“When I contacted Cairn Letting when I had ini......”

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Nov 18,2019
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Gemma
By: 'Rhys'
Nov 18,2019
1 people found
this helpful
When I contacted Cairn Letting when I had initially seen the property I was given an appointment to view very quickly. The woman who met me at the property was also very helpful. As I went further into the letting process I spoke with Gemma ...
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“delighted with Cairn service and approach...”

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Nov 18,2019
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Sally
By: 'Kirk'
Nov 18,2019
1 people found
this helpful
i seen a flat for rent on internet search, i contacted Cairn and arranged a viewing, i then asked if i could view earlier and they changed the appointment to suit me, that flat was in perfect condition, so i made an enquiry, filled out ...
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“Where do i start.. Terrible company just to k......”

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Oct 25,2019
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By: 'Prometheus'
Oct 25,2019
0 people found
this helpful
Where do i start.. Terrible company just to kick this off. The fact that you work full time with a legit decent paid job and you can prove this with serious amounts of bank statements, wage slips, accountants details, employer references and several other things ...
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“Sally @ Cairn...”

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Oct 21,2019
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Sally
By: 'Benny'
Oct 21,2019
1 people found
this helpful
I recently moved into a Cairn property for let, the process was extremely quick and efficient so a huge thanks to Sally. She has made the entire ordeal of moving home easy and simple, she also helped deal with several maintenance issue efficiently and in ...
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“Always excellent and prompt service regarding......”

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Oct 17,2019
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Sally
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Fiona
By: 'Anne'
Oct 17,2019
1 people found
this helpful
Always excellent and prompt service regarding letting from Cairn estate and Letting Agency. They have always been able to find me good the tenants....
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“Very helpful and relaxing...”

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Sep 20,2019
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Susan
By: 'Violet'
Sep 20,2019
1 people found
this helpful
All been very helpful and always there when I needed to call. Relaxed and laid back approach but always had everything in control....
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“Outstanding service...”

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Aug 21,2019
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Sally
By: 'Gillian'
Aug 21,2019
1 people found
this helpful
My experience with Cairn and Sally my property manager has been absolutely outstanding. They've been extremely helpful and will go the extra mile to make sure you're getting the best for your property. Nothing is too much bother for them and Sally in particular always ...
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“Friendly, helpful agents...”

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Aug 01,2019
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Sally
By: 'Jenny'
Aug 01,2019
2 people found
this helpful
As a tenant, I found Cairn very friendly and helpful. They responded to queries quickly and helped us through the letting process....
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“As an overseas landlord, good communication a......”

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Jul 25,2019
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Gemma
By: 'Neil'
Jul 25,2019
2 people found
this helpful
As an overseas landlord, good communication and confidence that your property is in safe hands are very important. Gemma provides an excellent and very professional service, and regularly goes above and beyond what I would expect from a letting agent....
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“A great letting with her client's interest at heart...”

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Jun 22,2019
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Gemma
By: 'Golden'
Jun 22,2019
2 people found
this helpful
Was introduced to Gemma of Cairn Letting by a fellow investor after experiencing poor service from an existing letting. I'm so glad I made the switch. Gemma is not only professional and knowledgable, but also has her client's best interest at heart. Communications were always ...
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“Best Letting Agents I Have Worked With...”

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Jun 18,2019
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Gemma
By: 'Vincent'
Jun 18,2019
2 people found
this helpful
Gemma had helped me to rent out my property within a very short time. Always diligent and enthusiastic, she had kept me updated of the progress regularly. Moreover she was able to provide backup plan when things were not working out. She is also very ...
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Comment on agent fees
Reasonable price for the value provided by Gemma
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“Great Service...”

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May 30,2019
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Sally
By: 'Euan'
May 30,2019
1 people found
this helpful
As well as dealing with my new tenants in a friendly and efficient manner, Sally was simultaneously assisting me with a separate matter in relation to my former tenants. I'd happily recommend Sally / Cairn to any other landlords or prospective landlords in Glasgow....
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“Do not rent from them if you can help it...”

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May 28,2019
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By: 'Gav'
May 28,2019
1 people found
this helpful
We have been renting with Cairns for almost a month now and the service we have received has been unsatisfactory to say the least. We were told the night before our move in date that it wouldn't be possible for us to move in yet ...
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By: Jillian Rowand
May 29, 2019
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Thank you for your feedback we are looking into this for you. ...

“Sheena is a star!...”

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Apr 23,2019
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Sheena
By: 'Laura'
Apr 23,2019
1 people found
this helpful
Sheena Peat is a legend. She is highly professional, honest and has all parties interest at heart...both seller and buyer. I would highly recommend Sheena /Cairn services when selling your property. I am flipping delighted! Thanks Sheena x...
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Comment on agent fees
Balanced / good value
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“Sheena peat your a bloody angel...”

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Apr 18,2019
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Sheena
By: 'ALAN'
Apr 18,2019
1 people found
this helpful
It took months for me to eventually move in to my new home and thanks to Sheena and the team who stood by me and helped all the way , we really couldn't have made it without them . Well done Sheena , I would recommend cairns all ...
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Comment on agent fees
Good
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“Eviction...”

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Mar 04,2019
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Gemma
By: 'Kevin'
Mar 04,2019
2 people found
this helpful
although the process is a lengthy one Gemma and the team had everything in hand complying with all requirements and submitting the relevant paperwork, and secured a successful out come KP...
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Comment on agent fees
a very acceptable arrangement was made
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“A company that professionally manage there properties !!...”

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Feb 19,2019
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By: 'DebbieMcT'
Feb 19,2019
1 people found
this helpful
Cairns recently took over the management of the flag I rent in Glasgow. Having rented it from a previous company for many years, I have really had my eyes opened as to how badly it was managed previously. Since Cairns took over I have been ...
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“House sale...”

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Feb 18,2019
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Sheena
By: 'Ian'
Feb 18,2019
1 people found
this helpful
I have recently had to organise the sale of my late cousins house. Cairn were recommended to me. This was a great recommendation. Excellent service and a high level of integrity. Cairn were well organised and I was always left with the feeling I was ...
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Good
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“We are in a much better place now with Cairn with the support of Fiona & Audrey...”

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Feb 06,2019
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Fiona
By: 'Steve'
Feb 06,2019
2 people found
this helpful
I have had properties managed by Cairn for over 12 years now. It has to be said up front that it has not always been a good experience for me. I have gone from being extremely happy with the overall service provided by David and his ...
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Comment on agent fees
I think the agents fees are a fair reflection on what they do in the day to day management of my properties
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“Amazing Service!...”

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Feb 04,2019
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By: 'Brent'
Feb 04,2019
2 people found
this helpful
Cairn Letting Agents in Glasgow were an absolute joy to work with. In particular Sarah Gordon who helped manage the transfer of my flat when I left Glasgow to return home to New Zealand. She was very quick to respond, helped me one on one ...
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“Great Customer Service...”

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Dec 19,2018
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By: 'Laura'
Dec 19,2018
5 people found
this helpful
I recently had some problems with my current agent and I called Cairn to arrange a viewing for one of their properties. After chatting with the agent (Joanne) she was able to advise and keep me right on how to handle my current situation and ...
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Good
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“Great Service...”

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Dec 19,2018
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Sheena
By: 'Polly'
Dec 19,2018
3 people found
this helpful
The marketing & selling of my flat has been seamless. Cairn are professional & trustworthy. I cannot rate the service provided by Jen McGonigle & Sheen Peat enough. Many thanks....
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Comment on agent fees
Extremely fair & transparent.
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“Always helpful!...”

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Dec 07,2018
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Sheena
By: 'Paula'
Dec 07,2018
3 people found
this helpful
Sheena was always very approachable and went above and beyond to help us. She always dealt with any questions or queries quickly, and always did exactly what she said she would do. Thank you again!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:40 PM 14/12/2016 by Jillian Rowand

Awards won by Cairn Estate and Letting Agency

Regional Awards won by Cairn Estate and Letting Agency

Individual Branch Awards

Edinburgh, EH15

Glasgow, G12



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