Cairn Estate and Letting Agency
4.6/5, 190 reviews
87% recommended
92% sales valuation accuracy
100% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
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Latest Reviews

 View all Reviews 190
15th Oct 2024
reviewed by 'KP'
“Helped us every step of the way getting our let on the market. Always there for a quick response to ......”
4th Oct 2024
reviewed by 'John Rooney'
“Wonderful Service from from the Gibson Street Branch in Glasgow very Professional and Friendly. Staff members Sophie, Fiona and Claudia ......”
27th Sep 2024
reviewed by 'Colette'
“Excellent management of recent refurbishment and change of tenants in our property. From move out to new lease agreement, Victoria ......”
21st Jun 2024
reviewed by 'Euan'
“Having used Cairn for a tenant find service for over a decade, I've always found the staff to be knowledgeable, ......”
10th May 2024
reviewed by 'Martin Donoghue'
“Jacqui is absolutely amazing. Not only did she help me with viewing the property and help secure the lease, she ......”
22nd Mar 2024
reviewed by 'Rachel'
“Very informative and patient with guiding me through the application process for the property. All the steps were made clear ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £116,000 £450,000
Lettings 98% 92% £395 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
49 4 95 20 12 0 3 0 6 1
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Cairn Estate and Letting Agency Branches (view all 2)
Hillhead Glasgow, G12
Letting Edinburgh, EH15

“Really satisfied with Hannah's service. She's......”

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Dec 30,2020
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Hannah
By: 'Golden'
Dec 30,2020
5 people found
this helpful
Really satisfied with Hannah's service. She's easy to communicate with and very organized. One of my properties has encountered some issues recently and require communication and liaison with various parties. Hannah handled them well and solved the issue for me. She is also very responsive – ...
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“As a property investor, I have worked with th......”

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Dec 30,2020
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Gemma
By: 'Vin You'
Dec 30,2020
5 people found
this helpful
As a property investor, I have worked with three letting agents in Scotland for the past 4 years. Cairn provides the best services. Not only the team is very knowledgeable, they really care about their customers. They always find the best solution for me. I highly ...
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“Hannah Jardine...”

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Dec 24,2020
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Hannah
By: 'Jack'
Dec 24,2020
4 people found
this helpful
In normal times I live for a large part of the year in Spain and because of that I have to rely on Cairn to manage my property in Glasgow. This is helped greatly by my contact manager Hannah Jardine who has kept me informed ...
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“We've had a wonderful move thanks to Gillian.......”

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Dec 24,2020
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Gillian
By: 'Tatiana'
Dec 24,2020
3 people found
this helpful
We've had a wonderful move thanks to Gillian. She was fast and responsive, able to answer all our questions. She truly made this move more stress-free than I've ever had before....
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“Great and professional property management se......”

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Dec 24,2020
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By: 'Lefe'
Dec 24,2020
3 people found
this helpful
Great and professional property management services from Cairn Letting. Highly appreciated on the services provided in the past year, especially during the current COVID outbreak....
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“Hannah has been amazing!...”

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Dec 24,2020
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Hannah
By: 'Nehama Firer'
Dec 24,2020
3 people found
this helpful
Hannah has been amazing! I am able to leave the property in her hands knowing she will take care of any problem. She is very professional and gives me peace of mind....
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“I have been working with Cairns as a letting ......”

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Dec 22,2020
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Safa
By: 'N Hosseini'
Dec 22,2020
5 people found
this helpful
I have been working with Cairns as a letting agency for my property for over five years. My experience with the agency has been nothing but positive. The agent who I work with has only joined the team recently but she has been so incredibly ...
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By: Safa
Dec 22, 2020
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Thank you so much Nava! It has been nothing but a pleasure working with you as well. Have a lovely New Year :) ...

“My property manager Victoria being super help......”

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Dec 21,2020
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Victoria
By: 'YTANG'
Dec 21,2020
3 people found
this helpful
My property manager Victoria being super helpful, so professional, quick response, I would highly recommend her. I am very happy, great staff....
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“Property Letting...”

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Dec 17,2020
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Gillian
By: 'Tina'
Dec 17,2020
3 people found
this helpful
Gillian has been managing the let of our flat, which was advertised quickly and let again within two weeks of the previous tenants moving out. Gillian has been very helpful and supportive and has kept us updated about the process throughout, she is a great ...
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“Gillian Sutherland...”

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Dec 15,2020
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Gillian
By: 'Vicky'
Dec 15,2020
3 people found
this helpful
My tenant was late in paying the rent. Gillian emailed me straight away. We later spoke on the phone. Today Gillian emailed to tell me the situation was resolved. I am very happy with the service. Gillian kept me well informed of situation. I have ...
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“Would recommend...”

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Dec 14,2020
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Lauren
By: 'Ollie'
Dec 14,2020
3 people found
this helpful
A very professional and understanding agency. Always have quick and helpful responses to any query I may have. Have sorted any problems I've had so far and I feel very confident going forward with them!...
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“Safa is extremely helpful and has kept me up ......”

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Dec 09,2020
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By: 'Yasmin'
Dec 09,2020
5 people found
this helpful
Safa is extremely helpful and has kept me up to date with maintenance issues that need fixed within the property....
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By: Safa
Dec 09, 2020
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Thank you Yasmin, also for being such a cooperative tenant! :) A pleasure working with you. ...

“Great Service...”

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Dec 04,2020
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Sally
By: 'MAYANK'
Dec 04,2020
4 people found
this helpful
Cairn Letting Agents in Glasgow are an absolute joy to work with. They are always proactive to reply to my queries. Safa Khan recently helped me with getting a new Lease Agreement. And In the past, Sally Turnbull has helped me with all the queries. ...
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By: Safa
Dec 04, 2020
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Thank you for the lovely feedback Mayank! Best wishes :) ...

“I've been using Cairns for approximately five......”

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Dec 02,2020
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Jennifer
By: 'Eilidh'
Dec 02,2020
3 people found
this helpful
I've been using Cairns for approximately five years and I have found them to be courteous and prompt to deal with all queries and concerns. I find them excellent at sourcing good tenants who are respectful of property....
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“A pleasure to deal with from start to finish.......”

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Nov 19,2020
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Lauren
By: 'Ash'
Nov 19,2020
3 people found
this helpful
A pleasure to deal with from start to finish. Lauren was proactive and attentive throughout the process which was quick, easy, and stress free as a result. The support since the start of the tenancy continues to be of the same high standard....
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“I requested a home report on numerous occasio......”

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Nov 01,2020
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By: 'Dissatisfied'
Nov 01,2020
1 people found
this helpful
I requested a home report on numerous occasions and received nothing. I would not have been. I am not sure if they ever sold the property, however I would certainly not be happy if I was the owner selling it through them...
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By: Jillian Rowand
Nov 03, 2020
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We are really sorry to hear that and surprised you have asked for a home report several times . Our sales team are working remotely however we pride ourselves that all requests are dealt with promptly. Please forward your details and we will get back to you asap. ...

“Excellent help and service, really made the w......”

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Oct 31,2020
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Hannah
By: 'Nick'
Oct 31,2020
2 people found
this helpful
Excellent help and service, really made the whole process stress free. Hannah Jardine was a fantastic Agent, who handled all my enquiries professionally and in a friendly manner. Would 100% recommend this agency....
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“Hannah was great from the start to end of pro......”

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Oct 25,2020
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Hannah
By: 'Kevin'
Oct 25,2020
1 people found
this helpful
Hannah was great from the start to end of process and kept me up to date at each stage when requested by myself....
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“Hanna have been an absolute superstar!...”

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Oct 22,2020
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Hannah
By: 'Charl'
Oct 22,2020
2 people found
this helpful
Hanna have been an absolute superstar! She goes above and beyond my expectations. Her communication and promptness makes things really easy. She is also very particular and detailed, so makes things really easy for me, being in Australia. She is a pleasure to have on ...
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“Above and beyond service Shawlands Cairn Estate...”

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Sep 29,2020
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Susan
By: 'Lydia'
Sep 29,2020
2 people found
this helpful
Susan at the Shawlands office of Cairn Estate and Letting Agency has been nothing but amazing as I navigated the purchase of my first property. She was prompt and responsive and took initiative to help me negotiate the offer. She stuck with me through out ...
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“This is an excellent agency with excellent st......”

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Sep 25,2020
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Gemma
By: 'Alistair'
Sep 25,2020
2 people found
this helpful
This is an excellent agency with excellent staff. Professional, knowledgable and highly skilled. Gemma made every effort to assist me with an impossible situation (I am an overseas landlord) when I had a tenant who refused to pay rent and demanded several Tribunals. Gemma took ...
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“Overall a good letting agents so far....”

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Sep 22,2020
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Lauren
By: 'Owen'
Sep 22,2020
2 people found
this helpful
Overall a good letting agents so far. Lauren was very helpful/patient with me as a newcomer to the glasgow rental market. And though there were some issues at the start of our move, many were fixed as soon as possible....
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“Hannah was very helpful and everything was do......”

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Sep 04,2020
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Hannah
By: 'Lauren'
Sep 04,2020
3 people found
this helpful
Hannah was very helpful and everything was done quickly and professionally. Very happy with the service given to us. Thank you...
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“High service standards...”

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Aug 17,2020
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Sally
By: 'Nehama'
Aug 17,2020
2 people found
this helpful
Great service and work. Working with Sally was absolutely amazing, she is very professional and delivers high-quality service. It is a pleasure working with her....
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“Great service from initial enquiry to moving in!...”

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Aug 14,2020
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Sally
By: 'Alan'
Aug 14,2020
1 people found
this helpful
Great service from initial enquiry to moving in - some minor teething problems with the flat resolved with no fuss and speedily by Sally. Thanks!...
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“High Quality service...”

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Aug 14,2020
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Jennifer
By: 'Susan'
Aug 14,2020
1 people found
this helpful
I knew losing a tenant in a pandemic would be a challenge, but Cairn made it all really simple. The handled everything very professionally, found and vetted tenants quickly and scheduled all safety checks and work to ensure social distancing. I was very happy to ...
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“Couldn't have been better!Cairn (specificall......”

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Aug 14,2020
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Jennifer
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Sally
By: 'Drew'
Aug 14,2020
1 people found
this helpful
Couldn't have been better! Cairn (specifically Jennifer) have been easy to work with, thorough, very clear and prompt in communication, helpful and willing at every stage of the process of starting our tenancy. Given the restrictions that were in place due to COVID-19, there was ...
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“In Good Hands...”

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Jun 19,2020
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Gemma
By: 'HELEN'
Jun 19,2020
2 people found
this helpful
Very professional yet friendly throughout. Timely implementation of all aspects. Made the entire process stress-free for me. Excited to be onboard and know that my property is in good hands....
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“This is my second flat with Cairn. I was in c......”

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Jun 08,2020
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Sally
By: 'Bradley'
Jun 08,2020
1 people found
this helpful
This is my second flat with Cairn. I was in contact with Sally Turnbull. Even in these hard and difficult times, she went above and beyond to answer all questions and help as much as she could. I would definitely recommend anyone that is getting ...
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“Kind and nice letting agency....”

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May 08,2020
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Jennifer
By: 'Davide'
May 08,2020
3 people found
this helpful
Kind and nice letting agency. I've got to know better this letting agency as a tenant of one of the properties they are managing. They were quick in responding even during the lock down period....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:40 PM 14/12/2016 by Jillian Rowand

Awards won by Cairn Estate and Letting Agency

Regional Awards won by Cairn Estate and Letting Agency

Individual Branch Awards

Edinburgh, EH15

Glasgow, G12



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