Black & White Estate Agents
3.7/5, 68 reviews
72% recommended
91% sales valuation accuracy
90% sales fee satisfaction
95% lettings valuation accuracy
91% lettings fee satisfaction
Black & White estate agents are a family business capable of providing a personal but highly professional service in a relaxed and friendly environment. Our marketing brings a wealth of experience to Milton Keynes-We have established a recognised brand with a reputation for a very professional, competitive and personal style of ... show more Black & White estate agents are a family business capable of providing a personal but highly professional service in a relaxed and friendly environment.

Our marketing brings a wealth of experience to Milton Keynes-
We have established a recognised brand with a reputation for a very professional, competitive and personal style of delivery.

Our on line services and database driven systems allow us to promote property around the clock creating an immediate response and shortening the selling period.

We support our clients with both traditional advertising and a sophisticated web site as well as series of inventive promotions.

Our success has been built by our highly motivated and trained staff. Our business is generated from referrals and satisfied clients who have recommended Black & White to friends, family and business associates.

We look forward to the pleasure of doing business with you in the very near future.

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Latest Reviews

 View all Reviews 68
30th Nov 2023
reviewed by 'miserable tenant'
“Terrible services, irresponsible behaviour which left the tenants in a very disadvantageous and miserable position. My husband and I rented ......”
5th Aug 2023
reviewed by 'Very unhappy customer'
“Truly untrustworthy and shady - it’s this kind of company that give estate agents a bad name. We had ......”
8th Nov 2019
reviewed by 'Nanci'
“So far I have been very pleased with them. Shez the guy who is in contact with me is always ......”
11th Mar 2019
reviewed by 'SA(landlord)'
“Have been a landlord with this company for over 10 years. It has steadly gone downhill since Chris left circa 2016.Have ......”
8th Mar 2019
reviewed by 'K'
“I reviewed B&W:I moved out with my partner through black & white. we had found a home we liked ......”
22nd Mar 2018
reviewed by 'NickMK'
“We were unfortunate enough to have a dealing with this agency and mainly David, who I believe is the owner.......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 90% £160,000 £200,000
Lettings 95% 91% £575 £2,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 4 29 13 0 0 0 0 0 2
Areas covered
  • MK16
  • MK4
  • MK5
  • MK9
  • MK10
  • MK12
  • MK16
  • MK14
Address

31 Caldecote Street
Newport Pagnell,Milton Keynes
Buckinghamshire
MK16 0BU
01908 550660

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 09:00 - 18:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

“Predominantly dealing with Chris Richards, we found his service and ......”

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Sep 03,2015
Minithumbup
By: 'S'
Sep 03,2015
0 people found
this helpful
Predominantly dealing with Chris Richards, we found his service and attentive nature to be excellent! We have now used B&W twice to find tenants and have been more than satisfied on both occasions. There was always a good level of communication and they were ...
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Comment on agent fees
Very good value
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“Agent was very quick to find right tenants based on ......”

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Aug 20,2015
Minithumbup
By: 'Verma'
Aug 20,2015
1 people found
this helpful
Agent was very quick to find right tenants based on my requirements and tabled 3 options within days . Very professional in dealing with matters and flexible with timings of meetings. Overall a great experience...
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“I have found black and white agents very helpful and ......”

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Aug 12,2015
Minithumbup
By: 'Abdul'
Aug 12,2015
1 people found
this helpful
I have found black and white agents very helpful and quick in responding to all your queries. I would definitely recommend them for all letting services....
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“I have found Black and White agents, Chris and David, ......”

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Aug 10,2015
Minithumbup
By: 'Kay'
Aug 10,2015
0 people found
this helpful
I have found Black and White agents, Chris and David, to be helpful and a pleasure to deal with. Tenants were found quickly and the vetting process was painless. I also found their fees to be reasonable. All in all I would recommend their services....
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“From the start of viewing the house and signing contracts, ......”

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Jul 17,2015
Minithumbup
By: 'Christina'
Jul 17,2015
1 people found
this helpful
From the start of viewing the house and signing contracts, Chris and David were really helpful, accommodating and efficient. Friendly and customer focused service. Totally recommend letting through Black & White....
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“Agent was very helful with the viewing of house and ......”

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Jul 16,2015
Minithumbup
By: 'Parvez'
Jul 16,2015
0 people found
this helpful
Agent was very helful with the viewing of house and has helped me in getting the house quickly....
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“I dealt with Chris mostly but all I spoke to ......”

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Jul 01,2015
Minithumbup
By: 'Su'
Jul 01,2015
1 people found
this helpful
I dealt with Chris mostly but all I spoke to are polite at the agency. Having spoken to a few agents - I found Chris to be polite and not pushy (something I appreciate). Although there have been some little issues it is nothing that ...
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Comment on agent fees
I do have to say the fees are a bit high but similar to what other agents have quoted so can't argue with that.
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“Very good estate agent, very thorough, kept us informed at ......”

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Jun 21,2015
Minithumbup
By: 'Sophie'
Jun 21,2015
0 people found
this helpful
Very good estate agent, very thorough, kept us informed at each stage of sorting our tenency out. Would recommend this estate agents. Friendly and able to answer all queries. Email and phone back in a timely manner....
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“Excellent service received to date. Chris and David are professional, ......”

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Jun 10,2015
Minithumbup
By: 'Mr'
Jun 10,2015
1 people found
this helpful
Excellent service received to date. Chris and David are professional, prompt and friendly to deal with. I have sourced a number of tenants from their tenant only find service and to date have had nil issues on collections....
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“Great service, Great Communication, No hidden costs. Polite and professional.. ......”

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Jun 04,2015
Minithumbup
By: 'Goodman'
Jun 04,2015
1 people found
this helpful
Great service, Great Communication, No hidden costs. Polite and professional.. I would recommended them to everyone who wants a piece of mind in their search....
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Comment on agent fees
They don't pressure or lie to you in search of a commission.
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“Black and white have been a fantastic agency to use ......”

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Jun 02,2015
Minithumbup
By: 'Sunny'
Jun 02,2015
1 people found
this helpful
Black and white have been a fantastic agency to use for tenant finds, this is the third time I have used them and always found them to be very professional, honest and reliable. Chris who works at Black and White is very easy and informed ...
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Comment on agent fees
Very reasonable, and competitive
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“I have used B&W estate agents for over 2 years ......”

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May 28,2015
Minithumbup
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David
By: 'SSharma'
May 28,2015
1 people found
this helpful
I have used B&W estate agents for over 2 years and have been very satisfied with the tenant finding and other property mgt. services. Unlike high street estate agents they are flexible to work with and very proactive in their response for any type of ...
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“Excellent customer service, very professional throughout our dealings and all ......”

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May 28,2015
Minithumbup
By: 'Rohit'
May 28,2015
1 people found
this helpful
Excellent customer service, very professional throughout our dealings and all advice given was very good. I would highly recommend Black & White Estate Agents....
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“At the first viewing the agent conducted himself professionally and ......”

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May 25,2015
Minithumbup
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David
By: 'Piglet'
May 25,2015
1 people found
this helpful
At the first viewing the agent conducted himself professionally and was extremely helpful. The agent also helped us secure the tenancy by arranging a visit with the landlord....
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“We recently rented a property from Black & White Estate Agents. ......”

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May 14,2015
Minithumbup
By: 'Sruthi'
May 14,2015
1 people found
this helpful
We recently rented a property from Black & White Estate Agents. Upon moving in, we found the property to be in a good state with all the necessary things at place, therefore was easy to get settled. They are prompt to fix issues we face in ...
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“As a young couple looking for our first home together, ......”

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May 06,2015
Minithumbup
By: 'Caddie'
May 06,2015
1 people found
this helpful
As a young couple looking for our first home together, the task was daunting however Chris was very helpful and provided multiple updates which allowed my partner and I to worry a lot less. Futhermore the way Black and White work as a team is ...
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“I have been a tenant for 4 years on a property ......”

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Apr 24,2015
Minithumbup
By: 'Alex'
Apr 24,2015
1 people found
this helpful
I have been a tenant for 4 years on a property maintained by B&W and they were really good....
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“Chris helped me a lot with my renting, no matter ......”

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Apr 17,2015
Minithumbup
By: 'PSanchez'
Apr 17,2015
1 people found
this helpful
Chris helped me a lot with my renting, no matter which doubt I had he was always there to help. Everything was clear and the treatment was excellent. I will recommend them to my colleagues....
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“This was my second time to deal with Black & White ......”

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Mar 04,2015
Minithumbup
By: 'Sandeep'
Mar 04,2015
1 people found
this helpful
This was my second time to deal with Black & White team. They made me happy in first instance but I was delighted in second instance. My queries were dealt with patiently and they kept me updated as I had requested them to do so. Which ...
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Comment on agent fees
I was OK with their services so had no issues in paying the fee they deserved
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“No doubt Black & White Estate Agents are the best in ......”

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Feb 25,2015
Minithumbup
By: 'Mrs'
Feb 25,2015
1 people found
this helpful
No doubt Black & White Estate Agents are the best in the area. Fantastic staff members who give more than your average estate agent service. I have used Black & White Estate Agents over a number of years and would always highly recommend them- They are approachable ...
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“Black & White were such a pleasure to work with. From ......”

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Feb 16,2015
Minithumbup
By: 'Geraldine'
Feb 16,2015
1 people found
this helpful
Black & White were such a pleasure to work with. From the first viewing of the property right through to the signing of the lease - information was provided timeously and I felt that they went out of their way to accommodate our requests. I have ...
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“David Cassidy arrange all the paper work to evict the ......”

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Feb 02,2015
Minithumbup
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David
By: 'George'
Feb 02,2015
1 people found
this helpful
David Cassidy arrange all the paper work to evict the previous tenant and kept me up to date right through to the successful eviction. He also arrange for new tenants to move in promptly and a professional manner. The agents as a whole are very ...
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“I have used Black & White for 3 years to find and ......”

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Feb 01,2015
Minithumbup
By: 'AWM'
Feb 01,2015
1 people found
this helpful
I have used Black & White for 3 years to find and reference check tenants for my property portfolio. David and Chris are always extremely helpful, professional and timely in their replies to my queries....
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“I have used Black & White letting agents several times as ......”

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Feb 01,2015
Minithumbup
By: 'FL'
Feb 01,2015
1 people found
this helpful
I have used Black & White letting agents several times as a landlord, without any problem. They show and sell prospective tenants a property while others I have seen just open the door and say,...
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“Absolutely unreliable company. They care only when they need money ......”

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Nov 11,2014
Minithumbdown
By: 'Sergei'
Nov 11,2014
2 people found
this helpful
Absolutely unreliable company. They care only when they need money and once they get it they ignore their customers. I'm trying to get my copy of agreement for nearly one month, the only I hear every time when I call is promise to do it ...
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By: Chris
Dec 04, 2014
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Hi Sergei, I apologise that it took your landlord some time to return your agreement. We did manage to move you into your property very quickly to meet your requirements. When you did come into the office you were provided with a copy for your records, Regards, Chris @ BW ...

“My experience with Black & White was completely successful, I needed ......”

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Aug 19,2014
Minithumbup
By: 'Marga'
Aug 19,2014
1 people found
this helpful
My experience with Black & White was completely successful, I needed to move very quickly and they found the right house and they were very fast in the negotiation with the landlord. Highly recommend them....
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“Our experience of Black & White over the one year we ......”

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Dec 12,2013
Minithumbdown
By: 'Landlord'
Dec 12,2013
7 people found
this helpful
Our experience of Black & White over the one year we Let our property was abysmal. It was very difficult to communicate with them as they do not respond to any queries. They had the boiler repaired for £400 with no authorisation or invoices. The tenant had ...
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“We have rented this house for four years, and upon ......”

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Oct 12,2013
Minithumbdown
By: 'Tenant'
Oct 12,2013
2 people found
this helpful
We have rented this house for four years, and upon moving out my landlord was advised by the agent to hold back £400 of our deposit to cover costs for replacing broken floor tiles. Firstly, there had been no discussion re: us having to cover these ...
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What agent could do to change your mind?
Give us our money as soon as they were instructed to do so by the Landlord. Not to avoid our calls. Don't say something and not do it.
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“The level of incompetence of David Casey is staggering. I ......”

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Aug 06,2013
Minithumbdown
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David
By: 'Angry'
Aug 06,2013
1 people found
this helpful
The level of incompetence of David Casey is staggering. I find it hard to believe they actually function as a business given the appauling levels of service they give. I was told last week that my deposit had been authorised and processed, and when I ...
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“Black and white were incredibly rude to us and made ......”

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Apr 25,2013
Minithumbdown
By: 'Lucy'
Apr 25,2013
4 people found
this helpful
Black and white were incredibly rude to us and made us fight to get our deposit back. When we saw the property the carpet needed changing and gate needed fixing, there was no inventory, so I did one myself. Because the work didn't get done ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 4:37 PM 08/11/2016 by David

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