“Not recomend for tennants!!!...”
1 Star Review
Dec 30,2018
By:
'Tamas'
Dec 30,2018
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (as a Tenant)
Rent PCM: £560
Would you recommend?: No
Postcode: ST15
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (as a Tenant)
Rent PCM: £560
Postcode: ST15
0
people found
this helpful
BJB has no respect and showing no interest for tenants!!! Ripping of tenant where they can, landlord is the only who is important to them! Never ever BJB...
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Comment on agent fees
Bad
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“BJB Lettings has gone downhill over the past few years. ......”
1 Star Review
Apr 06,2015
By:
'Woodstock'
Apr 06,2015
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (as a Landlord)
Rent PCM: £475
Would you recommend?: No
Postcode: ST4
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (as a Landlord)
Rent PCM: £475
Postcode: ST4
2
people found
this helpful
BJB Lettings has gone downhill over the past few years. The experience I had recently (as a landlord) was terrible. BJB lost dozens of emails containing correspondence about my let. One employee did admit that they'd been having problems with their computer system, but the ...
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What agent could do to change your mind?
Agreed letting fee was ignored; agent overcharged me despite a written pre negotiated fee.
Attached Filesnbsp;
Comment on agent fees
Agreed letting fee was ignored; agent overcharged me despite a written pre negotiated fee.
2
people found
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“If you want the most complex letting then please go ......”
1 Star Review
Feb 21,2015
By:
'unhappychris'
Feb 21,2015
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (as a Tenant)
Rent PCM: £345
Would you recommend?: No
Postcode: ST5
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (as a Tenant)
Rent PCM: £345
Postcode: ST5
2
people found
this helpful
If you want the most complex letting then please go with BJB, from start to finish to even get into the property it took 7 months... due to the fact they continuously lost all of our paperwork and just forgetting to let us know the new ...
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What agent could do to change your mind?
It would have been a well price flat, if it wasn't damp
Attached Filesnbsp;
Comment on agent fees
It would have been a well price flat, if it wasn't damp
2
people found
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“Wasted my time . Time wasters ,wicked, heartless. Would never ever ......”
1 Star Review
Nov 18,2014
By:
'Natasha'
Nov 18,2014
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: ST1
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (Prospective customer)
Postcode: ST1
0
people found
this helpful
Wasted my time . Time wasters ,wicked, heartless. Would never ever recommend or use them , poor service , horrible customer services . Bad communication , lazy ....
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What agent could do to change your mind?
They shouldn't deceived me into paying 85‚£ and wasting my precious time
Attached Filesnbsp;
0
people found
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“Had the misfortune of being the tenant of a property ......”
1 Star Review
Mar 30,2014
By:
'flghtstar'
Mar 30,2014
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ST13
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (as a Tenant)
Postcode: ST13
4
people found
this helpful
Had the misfortune of being the tenant of a property managed by BJB Lettings.
Knowing the current tenants of a property were moving out, we were quick to contact BJB before the property was advertised as to let as we required a move in date ...
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4
people found
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“We viewed a property immediately as it came on the ......”
1 Star Review
Mar 19,2014
By:
'Clare'
Mar 19,2014
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: ST19
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (Prospective customer)
Postcode: ST19
3
people found
this helpful
We viewed a property immediately as it came on the market. The agent undertaking the viewing was unsure how we proceeded with an application. Anyway we applied with a 170 fee. After many phone calls to them to enquire as to how the the application was ...
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3
people found
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“Shocking service from a company I believed to be one ......”
1 Star Review
Jul 17,2013
By:
'Will'
Jul 17,2013
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: ST1
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (Prospective customer)
Postcode: ST1
3
people found
this helpful
Shocking service from a company I believed to be one of the best in the area.
Initially, I visited the Longton office with my partner after seeing a property to let in their window - contact details for which was the "Longton Office". The staff ...
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What agent could do to change your mind?
The agent could respond to emails, ensure ALL staff are trained on services offered, and allow people to view properties they're advertising!
Attached Filesnbsp;
3
people found
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“Overall service was simply incredibly poor. After renting a property ......”
1 Star Review
May 14,2012
By:
'Unhappy'
May 14,2012
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (as a Tenant)
Postcode:
5
people found
this helpful
Overall service was simply incredibly poor. After renting a property through BJB we had constant need to call them for ongoing maintenance issues (condition of the property was not their fault of course, but they were providing a fully managed service). We had no emergency ...
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5
people found
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“Rent late, no notification, I have to chase.I have ......”
1 Star Review
Apr 15,2012
By:
'BJB'
Apr 15,2012
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (as a Landlord)
Postcode:
11
people found
this helpful
Rent late, no notification, I have to chase.
I have not received rent for 2 months now, but no news, warning or communication whatsoever.
Speaking to the staff they say things like 'it's not my area'.
Nobody takes responsibility.
Callbacks are promised but never actioned.
The ...
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What agent could do to change your mind?
To change my mind they should resolve previous issues and not allow this atrocious 'service' to continue. First and foremost communication with customers so they are aware of their state of affairs, take some accountability, fix the issues!
BJB is the worst company I have had e misfortune of dealing with, in any sector!
Attached Filesnbsp;
11
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“250 quid to open a window, 40 quid to change a lightbulb, ......”
1 Star Review
May 18,2010
By:
'imearightdummy'
May 18,2010
Branch: Stoke on Trent, Lakeview
Festival Way
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Stoke on Trent, Lakeview
Festival Way
Lettings (as a Landlord)
Postcode:
3
people found
this helpful
250 quid to open a window, 40 quid to change a lightbulb, need I go on?...
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3
people found
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Was this helpful?
Yes