Burghleys Estate Agents
4.8/5, 338 reviews
97% recommended
95% sales valuation accuracy
97% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity. The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the ... show more Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity.

The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the London and Home Counties residential property market.

Howard and Ashley opened Burghleys in August 2006 having recognised that the local area, and Tufnell Park in particular, did not possess a good quality Independent Estate Agent located on its prime shopping parade.

The office is situated in a prominent corner position only 50 meters from Tufnell Park underground station (Northern Line) and within a short walk of Kentish Town underground station (Northern Line) and overground station.

Starting from scratch, Burghleys quickly started to establish itself in the local market place and within a short space of time became the most prominent Independent Estate Agent in the local area recognised for its overriding commitment to the highest standards of service.

Burghleys were not only assisting local homeowners, but began to attract a number of high profile major corporate clients, multi landlords, developers and investors keen to use their services.

Burghleys have since gone from strength to strength, continuing to have a major presence in the local (and not so local) market place for residential sales, lettings and property management.

Howard and Ashley continue to be at the forefront of the business as fully working full- time partners and now have a team of negotiators and administrators working alongside them to drive the business forward.

Burghleys continue to offer an unrivalled personal service, whilst maintaining a high standard of competence and professionalism. This is backed up by the many testimonials received by satisfied buyers, sellers, landlords and tenants alike.

To reassure clients, Burghleys are voluntary members of The Ombudsman for Estate Agents scheme with an unblemished record to date and are also members of The Deposit Protection Service
Burghleys Independent Residential Sales & Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £275,000 £18,650,000
Lettings 96% 97% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
88 0 78 8 107 0 48 1 6 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Address

136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I have just exchanged and would very much like to ......”

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Dec 15,2015
Minithumbup
Howard
By: 'Ori'
Dec 15,2015
6 people found
this helpful
I have just exchanged and would very much like to commend Burghleys on all their hard work. They kept the deal on track and helped it reach completion in a satisfactory manner for everyone involved. Despite many hiccups on the way with the buy, I ...
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“As a current tenant, I am so impressed with the ......”

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Dec 06,2015
Minithumbup
By: 'Rachael'
Dec 06,2015
7 people found
this helpful
As a current tenant, I am so impressed with the efficiency of Burghley's. They are extremely prompt when rectifying any issues in the flat, and all staff are very courteous and helpful. I can't recommend them enough....
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“As a landlord in N7, I have rented through Burghleys ......”

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Nov 26,2015
Minithumbup
Ashley Gendler
Howard
By: 'mark'
Nov 26,2015
7 people found
this helpful
As a landlord in N7, I have rented through Burghleys for 14 years and they have always been excellent in every way- quick, responsive, polite, efficient and effective. They know the area and the market. They have found tenants and screened them for me. They advise ...
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Comment on agent fees
The fees seem both fair and proportional to me
Was this helpful? Yes

“I have been living at the property now for 2.5 years ......”

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Nov 25,2015
Minithumbup
Ashley Gendler
By: 'Chris'
Nov 25,2015
8 people found
this helpful
I have been living at the property now for 2.5 years and Burghleys have always been helpful with our needs. Luckily we haven't had many issues but any we've had had been sorted on time...
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Comment on agent fees
cant remember
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“Burghleys provided good service to advertise, fill and then manage ......”

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Nov 24,2015
Minithumbup
Ashley Gendler
Howard
By: 'Mr'
Nov 24,2015
8 people found
this helpful
Burghleys provided good service to advertise, fill and then manage our flat. The income achieved was above expectation and is always transferred to us quickly. There have been no maintenance problems and communication has always been quick and clear....
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Was this helpful? Yes

“I originally bought my flat through Burghleys and when I ......”

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Nov 18,2015
Minithumbup
Howard
Ashley Gendler
By: 'Jeni'
Nov 18,2015
6 people found
this helpful
I originally bought my flat through Burghleys and when I decided to sell, they were my immediate choice, as they are local, independently run, professional, and provide great customer service. They moved really quickly to get the flat on the market (within a few days) ...
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“We had been having a nightmare trying to sell our ......”

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Nov 17,2015
Minithumbup
Howard
By: 'Matt'
Nov 17,2015
6 people found
this helpful
We had been having a nightmare trying to sell our place with a different agent. They had it for four months and couldn't secure a sale. The best we'd had was way below asking. We needed a result to have our own offer accepted and ...
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“We are extremely happy with the service that we received ......”

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Nov 06,2015
Minithumbup
Howard
Ashley Gendler
By: 'Kate'
Nov 06,2015
6 people found
this helpful
We are extremely happy with the service that we received from Howard and Ashley at Burghley's. They have been straightforward and reliable with the way that they have dealt with the sale, and give their profession a much-needed good name. We look forward to doing ...
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“Agent proactively suggested this property before it went on the ......”

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Nov 02,2015
Minithumbup
Howard
By: 'Greg'
Nov 02,2015
7 people found
this helpful
Agent proactively suggested this property before it went on the market. Agent was very engaged throughout process - good level of contact with me and worked as a point of contact with the seller. Helpful in dealing with some of the more complicated aspects of ...
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“We recently purchased our property through Burghleys, and found them ......”

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Oct 20,2015
Minithumbup
Howard
Ashley Gendler
By: 'Daniel'
Oct 20,2015
8 people found
this helpful
We recently purchased our property through Burghleys, and found them a delight to work with. Howard made himself available for viewings at short notice, was very prompt with coming back to us on queries. His knowledge of the local area was very helpful. I would ...
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Was this helpful? Yes

“Despite having the perfect tenants, it is important to me ......”

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Oct 19,2015
Minithumbup
Ashley Gendler
Howard
By: 'Sabina'
Oct 19,2015
6 people found
this helpful
Despite having the perfect tenants, it is important to me to inspect my property once a year. I viewed the property together with my letting agent. Ashley Gendlers experience ,attention to details and professional advise and subsequent communication with the tenants was outstanding . It put ...
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Was this helpful? Yes

“From the outset, we were impressed by Howard's professionalism and ......”

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Oct 17,2015
Minithumbup
Howard
Ashley Gendler
By: 'DM'
Oct 17,2015
7 people found
this helpful
From the outset, we were impressed by Howard's professionalism and knowledge of the local area and by Burghley's portfolio. He gave us impartial advice which was beneficial in our decision making in choosing his agency. Our property was marketed very well and the team were ...
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Was this helpful? Yes

“Both Howard and Ashley at Burghleys have proved to be ......”

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Oct 16,2015
Minithumbup
Howard
Ashley Gendler
By: 'Mr'
Oct 16,2015
6 people found
this helpful
Both Howard and Ashley at Burghleys have proved to be extremely helpful throughout the buying process. They have been very courteous and kept us informed at every stage. Would definitely recommend and would be happy to work with them again. Thanks very much to you ...
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Was this helpful? Yes

“Howard and the team did a great job selling our ......”

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Oct 15,2015
Minithumbup
Howard
By: 'Paul'
Oct 15,2015
6 people found
this helpful
Howard and the team did a great job selling our flat. An offer was accepted within 3 days of going on the market at a figure well above the asking price. The advice Howard gave us right from the start was very sound. He knows the ...
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Was this helpful? Yes

“Overall we were very happy with the service. All the ......”

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Oct 14,2015
Minithumbup
Howard
By: 'Ms'
Oct 14,2015
5 people found
this helpful
Overall we were very happy with the service. All the dealings we had with the estate agents were positive. They kept us informed at all times and got back to us promptly when requested and were happy to help with any queries that we had ...
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Was this helpful? Yes

“Burghleys have been an extremely efficient, knowledgeable and helpful letting ......”

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Sep 28,2015
Minithumbup
Ashley Gendler
By: 'Megan'
Sep 28,2015
6 people found
this helpful
Burghleys have been an extremely efficient, knowledgeable and helpful letting agency. They looked after our flat for two and a half years while we were away. They attend to any queries or problems promptly and looked after both our and our tenants needs throughout - ...
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“Always friendly, helpful and prompt in correspondence. Any issues were ......”

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Sep 24,2015
Minithumbup
Ashley Gendler
By: 'RHJohn'
Sep 24,2015
6 people found
this helpful
Always friendly, helpful and prompt in correspondence. Any issues were resolved quickly and extremely professionally, and we were informed of any visits etc. with plenty of notice. Would definitely recommend!...
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“The flat was let quickly and the references were taken ......”

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Sep 18,2015
Minithumbup
Ashley Gendler
By: 'Barbara'
Sep 18,2015
6 people found
this helpful
The flat was let quickly and the references were taken in a professional manner. I was copied in to correspondence with the prospective new tenant when it concerned me or information I should be aware of. Ashley Gendler was always courteous and efficient. I was ...
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Was this helpful? Yes

“The agent handled the initial viewing, offer management and upon ......”

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Sep 18,2015
Minithumbup
By: 'Rebecca'
Sep 18,2015
8 people found
this helpful
The agent handled the initial viewing, offer management and upon acceptance of the offer they drew up the contract. Burghleys were professional throughout and did what they said they were going to do....
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Was this helpful? Yes

“Burghleys have found us good tenants efficiently and promptly over ......”

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Sep 11,2015
Minithumbup
Ashley Gendler
Howard
By: 'Sharon'
Sep 11,2015
4 people found
this helpful
Burghleys have found us good tenants efficiently and promptly over the last 4 years. They are always extremely helpful, friendly and highly professional. We are very happy with the service we continue to receive....
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Was this helpful? Yes

“As a buyer, you are very conscious that you are ......”

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Sep 08,2015
Minithumbup
Howard
By: 'Jenny'
Sep 08,2015
4 people found
this helpful
As a buyer, you are very conscious that you are not the agent's client. However, we were very pleased with Howard's honesty about the sellers' situation and the speed with which the property was taken off the market well in advance of exchange. We did ...
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“The service from Burghleys was first rate. Honest and clear ......”

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Sep 03,2015
Minithumbup
Howard
By: 'GuideRussell'
Sep 03,2015
4 people found
this helpful
The service from Burghleys was first rate. Honest and clear advice all the way through. Calls were always returned promptly and we were always made to feel that our interests were properly being looked after....
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Was this helpful? Yes

“Burghleys was the right choice for us as we have ......”

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Sep 03,2015
Minithumbup
Howard
By: 'Sara'
Sep 03,2015
4 people found
this helpful
Burghleys was the right choice for us as we have received excellent service throughout the sale of our flat. The valuation was at the higher end compared to other agents and they managed to achieved this figure because they understand the area and its appeal ...
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Comment on agent fees
Charged 1% commission which was the best we were offered by any agent in the area
Was this helpful? Yes

“I find Burghleys very professional and efficient to deal with. ......”

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Aug 27,2015
Minithumbup
Ashley Gendler
By: 'Andrew'
Aug 27,2015
4 people found
this helpful
I find Burghleys very professional and efficient to deal with. Especially pleasing is the speed they come back to you to resolve any outstanding matters....
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Was this helpful? Yes

“Burghleys have been good letting agents, providing quick responses and ......”

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Aug 27,2015
Minithumbup
Ashley Gendler
By: 'dalstenant'
Aug 27,2015
3 people found
this helpful
Burghleys have been good letting agents, providing quick responses and timely communication from our landlord. They have arranged necessary visits to the flat, for example by plumbers, and have tried to do so at convenient times where possible. However, the resultant repairs have not always ...
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Comment on agent fees
We have not paid Burghleys directly - initial fees were paid to a different agent who marketed the property.
Was this helpful? Yes

“Burghleys were great to deal with through the whole process ......”

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Aug 26,2015
Minithumbup
Howard
Ashley Gendler
By: 'Nicole'
Aug 26,2015
4 people found
this helpful
Burghleys were great to deal with through the whole process of selling our home. The team were fantastically considerate (we have a 9 month old baby) and worked around us, checking in regularly to let us know in advance about viewings. Communication was actually outstanding throughout ...
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“Burghley's were generally very helpful on most fronts. They were ......”

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Aug 20,2015
Minithumbup
Ashley Gendler
By: 'Brad'
Aug 20,2015
5 people found
this helpful
Burghley's were generally very helpful on most fronts. They were extremely prompt with organising our first viewing, which was appreciated at the time. They also made minimal fuss about us seeing the property a second time, only specifying that it be after a certain time, ...
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Comment on agent fees
I think the fees were probably overall reasonable considering their competition.
Was this helpful? Yes

“My partner and I are quite happy overall with this ......”

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Aug 19,2015
Minithumbup
Ashley Gendler
By: 'New'
Aug 19,2015
3 people found
this helpful
My partner and I are quite happy overall with this agent. They showed us the property a second time at our request and patiently answered all our questions, and when we met the in-office agent the day we moved in, he was friendly, professional and ...
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Comment on agent fees
Well, I mean, it was expensive, but we knew it would be. That's renting in London. No use getting angry about it.
Was this helpful? Yes

“I signed up to Burghley's after they came recommended to ......”

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Aug 03,2015
Minithumbup
Ashley Gendler
By: 'Mrs'
Aug 03,2015
4 people found
this helpful
I signed up to Burghley's after they came recommended to me and upon meeting Ashley I was impressed by the market insights offered and realistic returns quoted. This was a very different experience from other Estate Agents. The fact that Burghley's are an independent Estate ...
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Was this helpful? Yes

“Very good service, everything was explained and made clear from ......”

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Aug 01,2015
Minithumbup
Ashley Gendler
By: 'William'
Aug 01,2015
4 people found
this helpful
Very good service, everything was explained and made clear from the start. Estate agents were relaxed and weren't pushy and let us viewing the property with ease. Move in was straightforward with the...
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Staff picture Ashley Gendler
(194)
Staff picture Howard
(146)

Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 2:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

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