Burghleys Estate Agents
4.8/5, 338 reviews
97% recommended
95% sales valuation accuracy
97% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity. The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the ... show more Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity.

The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the London and Home Counties residential property market.

Howard and Ashley opened Burghleys in August 2006 having recognised that the local area, and Tufnell Park in particular, did not possess a good quality Independent Estate Agent located on its prime shopping parade.

The office is situated in a prominent corner position only 50 meters from Tufnell Park underground station (Northern Line) and within a short walk of Kentish Town underground station (Northern Line) and overground station.

Starting from scratch, Burghleys quickly started to establish itself in the local market place and within a short space of time became the most prominent Independent Estate Agent in the local area recognised for its overriding commitment to the highest standards of service.

Burghleys were not only assisting local homeowners, but began to attract a number of high profile major corporate clients, multi landlords, developers and investors keen to use their services.

Burghleys have since gone from strength to strength, continuing to have a major presence in the local (and not so local) market place for residential sales, lettings and property management.

Howard and Ashley continue to be at the forefront of the business as fully working full- time partners and now have a team of negotiators and administrators working alongside them to drive the business forward.

Burghleys continue to offer an unrivalled personal service, whilst maintaining a high standard of competence and professionalism. This is backed up by the many testimonials received by satisfied buyers, sellers, landlords and tenants alike.

To reassure clients, Burghleys are voluntary members of The Ombudsman for Estate Agents scheme with an unblemished record to date and are also members of The Deposit Protection Service
Burghleys Independent Residential Sales & Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £275,000 £18,650,000
Lettings 96% 97% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
88 0 78 8 107 0 48 1 6 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Address

136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“I both bought and sold my property in Tufnell Park ......”

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Jan 23,2017
Minithumbup
Howard
By: 'Sally'
Jan 23,2017
2 people found
this helpful
I both bought and sold my property in Tufnell Park through Burghley's. I specifically returned to sell through Burghley's following my positive experience when purchasing. Burghley's is a local independent agent with excellent local knowledge. Howard in particular is always a pleasure to deal with. ...
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Comment on agent fees
Very reasonable during a tough market.
Was this helpful? Yes

“Friendly and efficient service. We were able to secure a ......”

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Jan 09,2017
Minithumbup
Ashley Gendler
By: 'Luke'
Jan 09,2017
2 people found
this helpful
Friendly and efficient service. We were able to secure a great property quickly thanks to their continued efforts. Very responsive to enquiries and always happy to help. Would highly recommend to anyone....
read full review
Was this helpful? Yes

“We just bought a property on Mercers Road through Burghleys. ......”

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Dec 30,2016
Minithumbup
Howard
Ashley Gendler
By: 'James'
Dec 30,2016
3 people found
this helpful
We just bought a property on Mercers Road through Burghleys. It was our second time dealing with them and their service was consistently excellent. I would highlight the following aspects: - Prompt, efficient and flexible in showing us the property - Accurate descriptions throughout - ...
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Comment on agent fees
N/A
Was this helpful? Yes

“We used Burghleys for the recent sale of our Archway ......”

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Dec 29,2016
Minithumbup
Howard
Ashley Gendler
By: 'Dan'
Dec 29,2016
4 people found
this helpful
We used Burghleys for the recent sale of our Archway flat. We would thoroughly recommend them. First and foremost, they ensured that we had a steady stream of interest in the property and that we achieved a sale price that we were really happy with. ...
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Was this helpful? Yes

“We have used Burghleys for both renting out our property ......”

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Dec 28,2016
Minithumbup
Howard
Ashley Gendler
By: 'Steve'
Dec 28,2016
2 people found
this helpful
We have used Burghleys for both renting out our property and eventually selling it and their service has been top rate throughout. They managed to find us great tenants straight away and similarly were able to find us a suitable buyer just two weeks after ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Burghley's is a wonderful and homely estate agents. We were ......”

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Dec 21,2016
Minithumbup
Ashley Gendler
Howard
By: 'Professor'
Dec 21,2016
2 people found
this helpful
Burghley's is a wonderful and homely estate agents. We were exceptionally pleased with the pleasantness and speed of finding a purchaser for us, particularly in view of our previous experiences and the socio-economic and political climate after BREXIT....
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Comment on agent fees
The fees are very fair and appropriate.
Was this helpful? Yes

“We have recently used Burghleys Estate Agents to sell our ......”

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Dec 17,2016
Minithumbup
Ashley Gendler
By: 'Kate'
Dec 17,2016
1 people found
this helpful
We have recently used Burghleys Estate Agents to sell our garden flat in Tufnell Park and were impressed by their service. They were supportive, courteous and helpful and made the fraught process of moving house much easier. Kate and Damon Thomas...
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Comment on agent fees
Good
Was this helpful? Yes

“Both Howard and Ashley have been rocks in the slightly ......”

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Dec 15,2016
Minithumbup
Howard
Ashley Gendler
By: 'CF'
Dec 15,2016
2 people found
this helpful
Both Howard and Ashley have been rocks in the slightly choppy seas of my selling and buying. Always professional (and calm!) I can recommend Burghleys for local knowledge and experience....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“We found Burghleys to be both helpful and proactive in ......”

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Nov 09,2016
Minithumbup
Howard
By: 'James'
Nov 09,2016
2 people found
this helpful
We found Burghleys to be both helpful and proactive in our search for our first property and appeared to fully appreciate our budget and other requirements. They also engaged positively in the purchase process, seeking to move all sides forward where they could....
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Was this helpful? Yes

“Burghleys have consistently and efficiently found us good reliable tenants ......”

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Oct 25,2016
Minithumbup
By: 'Sharon'
Oct 25,2016
2 people found
this helpful
Burghleys have consistently and efficiently found us good reliable tenants over the last five years. They have always been professional, courteous and extremely helpful....
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Comment on agent fees
good
Was this helpful? Yes

“Very happy overall with the service of this agent.The ......”

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Aug 10,2016
Minithumbdown
Howard
Ashley Gendler
By: 'P.'
Aug 10,2016
1 people found
this helpful
Very happy overall with the service of this agent. The communication was consistent throughout the process, and we are extremely happy with the property we rented. Our only negative comment is they could manage their service with a more welcoming and friendly approach. Going into ...
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What agent could do to change your mind?
Same as all London agents
Attached Filesnbsp;
Comment on agent fees
Same as all London agents
Was this helpful? Yes

“We recently let a property from Burghleys. Although we were ......”

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Jul 27,2016
Minithumbup
Howard
Ashley Gendler
By: 'Luke'
Jul 27,2016
3 people found
this helpful
We recently let a property from Burghleys. Although we were in a hurry to close and move in, the transaction was as stress free as possible. Both Ashley and Howard (and Luke) have been professional, efficient and pleasant to deal with to date. They have ...
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Comment on agent fees
Standard
Was this helpful? Yes

“I recently bough a property through Burghleys. They applied an ......”

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Jun 27,2016
Minithumbdown
Ashley Gendler
Howard
By: 'Unhappy'
Jun 27,2016
2 people found
this helpful
I recently bough a property through Burghleys. They applied an undue pressure throughout the whole process crossing the boundaries of their responsibilities and querying the matters that one considers to be the solicitor's responsibility. I was constantly hassled by them via phone or e-mails, including ...
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Was this helpful? Yes
By: Ashley Gendler
Jun 27, 2016
View all comments (1)
We are somewhat surprised to receive these comments from you. Firstly, the only reason you received more calls than usual from us was as a direct result of your solicitor's failure to communicate with the seller's solicitors, ourselves and, ironically you! May we courteously remind you that you complained to us on several occasions during this transaction as to the performance of your solicitors. You also conceded that you chose to appoint the solicitors that acted for you against our initia ...

“We received such a fantastic service from Burghley's in particular ......”

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Jun 02,2016
Minithumbup
Ashley Gendler
By: 'Beth'
Jun 02,2016
2 people found
this helpful
We received such a fantastic service from Burghley's in particular Ashley who has been wonderful! From day one we have been provided with a quick and honest service making all stages of our rental a very smooth and pleasant process!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“As a new landlord I was glad I chose Burghley's. ......”

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Mar 30,2016
Minithumbup
Ashley Gendler
By: 'Iggy'
Mar 30,2016
5 people found
this helpful
As a new landlord I was glad I chose Burghley's. I chose Burghley's because of their good online reviews and they certainly lived up to the high standards as the No.1 in Kentish Town. I was impressed by their approach which friendly, knowledgeable without being ...
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Comment on agent fees
Burghley's fees were more than reasonable for the standard of service.
Was this helpful? Yes

“After 2 years of renting in London and having to move ......”

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Mar 24,2016
Minithumbup
Ashley Gendler
Howard
By: 'Sarah'
Mar 24,2016
4 people found
this helpful
After 2 years of renting in London and having to move again my housemate and I were a bit fed up with having to deal with smarmy estate agents bending the truth about their properties. So we were so relieved when we stumbled upon Burghleys almost ...
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Was this helpful? Yes
By: Ashley Gendler
Mar 24, 2016
View all comments (1)
Thank you Sarah. Your comments are much appreciated. You have been a great tenant and we are sorry to see you leave. ...

“Fantastic service. Discreet, professional, understood exactly our needs and didn't ......”

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Mar 23,2016
Minithumbup
Howard
Ashley Gendler
By: 'Anna'
Mar 23,2016
5 people found
this helpful
Fantastic service. Discreet, professional, understood exactly our needs and didn't inundate us with unsuitable properties. We bought and sold through Burghleys. They worked hard to find us the right buyer and find us the right property. Excellent knowledge of the area and brilliant advice and ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Howard Bloohn
Apr 06, 2016
View all comments (1)
Thank you for your positive review of our service. It was a pleasure dealing with you both and I hope you are beginning to enjoy living in your new home. Kind Regards, Howard ...

“Great stuff Howard. Thank you. You did a very good ......”

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Mar 23,2016
Minithumbup
Howard
By: 'Huddleston'
Mar 23,2016
5 people found
this helpful
Great stuff Howard. Thank you. You did a very good job for us and we are grateful. And we managed to move all the way from Tufnell Park to ... Kentish Town...
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Was this helpful? Yes

“We received very efficient, personable and professional service at every ......”

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Mar 17,2016
Minithumbup
Ashley Gendler
By: 'Bea'
Mar 17,2016
5 people found
this helpful
We received very efficient, personable and professional service at every stage of the process and would highly recommend their services....
read full review
Was this helpful? Yes

“I bought a flat from Burghleys and then appointed them ......”

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Mar 12,2016
Minithumbup
Ashley Gendler
Howard
By: 'Julian'
Mar 12,2016
6 people found
this helpful
I bought a flat from Burghleys and then appointed them to find tenants. They completed both tasks very efficiently and delivered on the expectations they'd given me. They are a great deal more professional than most estate agents. I wouldn't hesitate to use them again. ...
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Comment on agent fees
They were flexible and reasonable
Was this helpful? Yes

“We have used Burghleys twice to sell properties and each ......”

Share on :
Mar 09,2016
Minithumbup
Howard
Ashley Gendler
By: 'J'
Mar 09,2016
6 people found
this helpful
We have used Burghleys twice to sell properties and each time they went over and above in their service. They were clear about the strategy they would use to value, market and sell our properties. On both occasions they were able to achieve sales within ...
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Was this helpful? Yes
By: Ashley Gendler
Mar 10, 2016
View all comments (1)
Much appreciated Justin, ...

“Professional and swift service - always kept informed of the ......”

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Mar 07,2016
Minithumbup
Ashley Gendler
By: 'Simon'
Mar 07,2016
6 people found
this helpful
Professional and swift service - always kept informed of the next step in the process and all delivered in a timely fashion...
read full review
Comment on agent fees
I think average
Was this helpful? Yes

“Good service. Very helpful and informative. Was very accommodating to ......”

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Feb 29,2016
Minithumbup
Ashley Gendler
By: 'R'
Feb 29,2016
5 people found
this helpful
Good service. Very helpful and informative. Was very accommodating to our needs and requirements. Made the process easy and enjoyable!...
read full review
Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Has been managing my property for over 4 years now. Has ......”

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Feb 26,2016
Minithumbup
Ashley Gendler
By: 'Teri'
Feb 26,2016
5 people found
this helpful
Has been managing my property for over 4 years now. Has always been super helpful and very professional, would highly recommend....
read full review
Comment on agent fees
Very Reasonable Fees that are charged and always laid out in a way that you can understand any additional charges. never charge without getting prior consent
Was this helpful? Yes

“Ashley was very helpful with questions that we had and ......”

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Feb 16,2016
Minithumbup
Ashley Gendler
By: 'AmyP'
Feb 16,2016
7 people found
this helpful
Ashley was very helpful with questions that we had and was quick to organise a viewing for us. From the day the process started we were well informed throughout and Ashley was helpful communicating between us and the landlord until we were introduced to her....
read full review
Comment on agent fees
overall a good experience with Burghley's as their fees were also a decent rate compare to a few others we saw.
Was this helpful? Yes

“Smooth process from start to finish, always easily reachable if ......”

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Feb 15,2016
Minithumbup
Ashley Gendler
By: 'old'
Feb 15,2016
6 people found
this helpful
Smooth process from start to finish, always easily reachable if any queries, which were then dealt with immediately. Fair and reasonable fees, always transparent and honest....
read full review
Was this helpful? Yes

“Howard and his team at Burghleys managed the purchase of ......”

Share on :
Feb 09,2016
Minithumbup
Howard
By: 'btunafish'
Feb 09,2016
7 people found
this helpful
Howard and his team at Burghleys managed the purchase of our property in a straightforward and efficient manner. I was kept up to date throughout the process, and enquiries were dealt with promptly....
read full review
Was this helpful? Yes

“We were fortunate to find the property we wanted to ......”

Share on :
Feb 02,2016
Minithumbup
Howard
Howard
By: 'Nic'
Feb 02,2016
6 people found
this helpful
We were fortunate to find the property we wanted to buy almost as soon as we began our search. As our financial arrangements were tied into probate this meant patience on all sides as we organised everything through the executor. At every stage Howard knew ...
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Comment on agent fees
Fine
Was this helpful? Yes

“Ashley was extremely helpful, obliging and informative when we approached ......”

Share on :
Jan 18,2016
Minithumbup
Ashley Gendler
By: 'Chris'
Jan 18,2016
7 people found
this helpful
Ashley was extremely helpful, obliging and informative when we approached Burghleys to help us find a property to rent. We found that Burghleys were not pushy and did not pressure us into a decision. Ashley was also very supportive in helping us finalise the tenancy ...
read full review
Comment on agent fees
good
Was this helpful? Yes

“We rented a flat through Burghleys and found them courteous, ......”

Share on :
Jan 04,2016
Minithumbup
By: 'Jim'
Jan 04,2016
6 people found
this helpful
We rented a flat through Burghleys and found them courteous, efficient and helpful throughout the process. It was good to find an agent that actually made the process of moving house a little less stressful and we would use them again if the opportunity arose....
read full review
Comment on agent fees
Not low, but not as high as I've seen elsewhere either.
Was this helpful? Yes
By: Ashley Gendler
Jan 04, 2016
View all comments (1)
Thanks Jim. Your comments are very much appreciated. Happy New Year to you and Jay. ...
Staff picture Ashley Gendler
(194)
Staff picture Howard
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Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 2:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

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