Burghleys Estate Agents
4.8/5, 338 reviews
97% recommended
95% sales valuation accuracy
97% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity. The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the ... show more Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity.

The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the London and Home Counties residential property market.

Howard and Ashley opened Burghleys in August 2006 having recognised that the local area, and Tufnell Park in particular, did not possess a good quality Independent Estate Agent located on its prime shopping parade.

The office is situated in a prominent corner position only 50 meters from Tufnell Park underground station (Northern Line) and within a short walk of Kentish Town underground station (Northern Line) and overground station.

Starting from scratch, Burghleys quickly started to establish itself in the local market place and within a short space of time became the most prominent Independent Estate Agent in the local area recognised for its overriding commitment to the highest standards of service.

Burghleys were not only assisting local homeowners, but began to attract a number of high profile major corporate clients, multi landlords, developers and investors keen to use their services.

Burghleys have since gone from strength to strength, continuing to have a major presence in the local (and not so local) market place for residential sales, lettings and property management.

Howard and Ashley continue to be at the forefront of the business as fully working full- time partners and now have a team of negotiators and administrators working alongside them to drive the business forward.

Burghleys continue to offer an unrivalled personal service, whilst maintaining a high standard of competence and professionalism. This is backed up by the many testimonials received by satisfied buyers, sellers, landlords and tenants alike.

To reassure clients, Burghleys are voluntary members of The Ombudsman for Estate Agents scheme with an unblemished record to date and are also members of The Deposit Protection Service
Burghleys Independent Residential Sales & Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £275,000 £18,650,000
Lettings 96% 97% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
88 0 78 8 107 0 48 1 6 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Address

136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS Move With Us
Latest Properties

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“Burghleys let my property on the first day to......”

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Jun 05,2021
Minithumbup
Ashley Gendler
By: 'C D'
Jun 05,2021
7 people found
this helpful
Burghleys let my property on the first day to lovely tenants. They were all wonderful to deal with (Ashley and Kieron) helpful and polite with the minimum of fuss. Everything worked so smoothly I wouldn't hesitate to recommend them. Thank you...
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“Good Job...”

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Apr 22,2021
Minithumbup
By: 'Philip'
Apr 22,2021
8 people found
this helpful
They say that next to childbirth, the sale/purchase of a property can be the most painful experience one has to endure. Apart from a few minor hiccups, Burghleys conducted our sale smoothly and efficiently. Despite the pandemic, they brought in steady stream of potential ...
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“Attentive and Professional Local Agent - strongly recommended...”

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Mar 17,2021
Minithumbup
Howard
By: 'Martin Robinson'
Mar 17,2021
13 people found
this helpful
Burghleys is a local independent estate agent and served us perfectly to achieve the sale of our house during COVID restrictions. Howard, Moh, Kieren and Ashley gave us a very attentive and professional service. We appreciated the perceptive and realistic view of our house's potential ...
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“Have been with Burghleys now for 2+ years as ......”

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Feb 27,2021
Minithumbup
Ashley Gendler
By: 'Ori'
Feb 27,2021
14 people found
this helpful
Have been with Burghleys now for 2+ years as a landlord. Having recently helped me find a new tenant I wanted to commend them on their service, hard work and easy to work with team Great job!...
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“Excellent service, lovely to deal with....”

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Feb 06,2021
Minithumbup
By: 'KT'
Feb 06,2021
13 people found
this helpful
I'm pleased to say that Burghleys really delivered for us on our sale. Not only professional, dedicated with an exhaustive knowledge of the market, but also a true pleasure to deal with. Highly recommended, and we would use them again....
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“Efficient and reliable from start to finish...”

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Jan 27,2021
Minithumbup
Ashley Gendler
By: 'Andrew'
Jan 27,2021
11 people found
this helpful
We were very pleased with Burghleys. They know the local market really well and we'd bought from them so were able to use property information already on file. The property went on the market quickly and we found suitable tenants soon after. Ashley and team ...
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By: Ashley Gendler
Jan 27, 2021
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Thank you Andrew. Your thoughtful comments are much appreciated. ...

“The team were supportive in helping navigate ......”

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Jan 26,2021
Minithumbup
Ashley Gendler
By: 'S.Heather'
Jan 26,2021
12 people found
this helpful
The team were supportive in helping navigate the exceptionally complicated and stressful difficulties we unexpectedly faced with our lender. Ashley was always available and professional throughout our purchase....
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By: Ashley Gendler
Jan 27, 2021
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Thank you Simon & Rosanna. Your comments are much appreciated. You were great buyers...and tenants :) ...

“Great Agent...”

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Jan 18,2021
Minithumbup
Ashley Gendler
By: 'Teri'
Jan 18,2021
11 people found
this helpful
Nothing is ever too much trouble. They have consistently had a Tennent in my flat for the last 7 years....
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By: Ashley Gendler
Feb 19, 2021
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Thank you Teri, it has been an absolute pleasure dealing with you and I hope to so for many years to come ...

“We had a great experience of Burghleys who we......”

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Jan 16,2021
Minithumbup
Howard
By: 'Louis B'
Jan 16,2021
13 people found
this helpful
We had a great experience of Burghleys who were responsive, friendly, gave good advice and got us the sale we needed. Highly recommend....
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“Excellent estate agents. Great communication,......”

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Jan 16,2021
Minithumbup
Ashley Gendler
By: 'Girish'
Jan 16,2021
10 people found
this helpful
Excellent estate agents. Great communication, no issues at all. Ashley in particular is a pleasure to work with. Would definitely recommend to all...
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“I had an excellent experience with Burghleys ......”

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Jan 15,2021
Minithumbup
Howard
By: 'Idil'
Jan 15,2021
14 people found
this helpful
I had an excellent experience with Burghleys Estate Agents while selling my property in Tufnell Park. The team was extremely professional, quick to act, helpful, and responsive from start to finish. As I was abroad during the entire process, this was even more appreciated and ...
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“Great trustworthy and knowledgable local agents...”

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Dec 17,2020
Minithumbup
Ashley Gendler
Howard
By: 'Olivia W'
Dec 17,2020
13 people found
this helpful
The team at Burghleys are incredibly knowledgeable about Tufnell Park. They were the first agents in the area, and are a really lovely team. They found great long-term tenants for us when we rented our flat out, and then helped us sell our property. They ...
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By: Ashley Gendler
Dec 17, 2020
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Thank you Olivia, your comments are greatly appreciated. From everyone at Burghleys we hope you and family have a lovely Christmas and our best wishes for 2021. ...

“Do not bother with any other estate agents!...”

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Dec 07,2020
Minithumbup
By: 'Michelle'
Dec 07,2020
13 people found
this helpful
I moved to Burghleys after giving KFH 3 months to sell my house. I wish I had used them from the beginning. The whole team was professional, responsive and most importantly they find me the perfect buyer. I cannot recommend them highly enough....
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“Really impressive throughout the whole proces......”

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Nov 07,2020
Minithumbup
Ashley Gendler
By: 'Charles'
Nov 07,2020
15 people found
this helpful
Really impressive throughout the whole process - from the initial viewing all the way through to moving day. Very responsive and quick to act given the short timeframes we faced. Far nicer, fairer and more human than any other estate agents we've used in the ...
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“Definitely use them again!...”

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Nov 02,2020
Minithumbup
Ashley Gendler
By: 'Nicky'
Nov 02,2020
15 people found
this helpful
Ashley and his team provided a great personalised service to find a tenant for my 2 bed flat. They were quick to respond and listen to my requirements. They were a pleasure to deal with and I would definitely use them again....
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“They sold our flat in one weekend...”

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Oct 22,2020
Minithumbup
By: 'Emily'
Oct 22,2020
17 people found
this helpful
The guys at Burghley's were brilliant and sold our flat over one weekend and helped us secure our dream home. We wouldn't hesitate recommending them and were very satisfied with the all-round service....
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By: Ashley Gendler
Oct 22, 2020
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Hi Emily, Thank you for your very kind comments. It was a pleasure dealing with you. On behalf of Burghleys may we wish you every happiness in your new home. ...

“Professional Service...”

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Oct 12,2020
Minithumbup
Ashley Gendler
By: 'Sarah'
Oct 12,2020
15 people found
this helpful
We purchased a property from Burghley's 5 years ago and received fantastic service. We have now come back to them to rent out the property. Again we have received a very professional service and super communication....
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“Very highly recommended...”

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Aug 20,2020
Minithumbup
By: 'Willa'
Aug 20,2020
12 people found
this helpful
All the team at Burghley's were really helpful and friendly. They worked hard to find out exactly what was going on and keep me informed over a very tense will-we-won't-we-exchange couple of days. Howard gave me great advice on my purchase even though it was ...
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“Don’t hesitate in choosing Burghleys!...”

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Aug 01,2020
Minithumbup
By: 'Sarah'
Aug 01,2020
13 people found
this helpful
A long overdue review! The whole team are fantastic from the initial meeting through to sale. They make the whole experience feel easy and are so considerate when booking in viewings etc. We got a number of agents in prior to deciding and without a ...
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“5 stars....”

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Jun 17,2020
Minithumbup
Howard
By: 'H'
Jun 17,2020
14 people found
this helpful
Great team, great service, responsive, flexible and got the sale over the line despite the impact of the pandemic and lockdown. Would definitely recommend....
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“I bought my flat nearly 11years ago via Burgh......”

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Mar 29,2020
Minithumbup
By: 'Lucy'
Mar 29,2020
14 people found
this helpful
I bought my flat nearly 11years ago via Burghleys. I was impressed by their service then so when I came to sell my flat I immediately thought of them. All the team were courteous and helpful in all aspects, particularly with the inevitable humps in ...
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“Excellent service in a tough market. We con......”

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Mar 17,2020
Minithumbup
By: 'Jolene'
Mar 17,2020
14 people found
this helpful
Excellent service in a tough market. We contracted Burghleys to sell our 5 bedroom property after having previous potential sales fall through with another agent. From the outset the team were excellent. I dealt mostly with Kieren and Mohsen (Maz) who were always communicating, always very ...
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“I found Howard and the team to be effective, sensible, ......”

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Mar 09,2020
Minithumbup
Howard
By: 'fw'
Mar 09,2020
14 people found
this helpful
I found Howard and the team to be effective, sensible, trustworthy and completely professional. They have years of experience and it tells. I felt very well suported in what could have been a stressful sale with a difficult buyer and would be happy to recommend ...
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“Burghleys have always been effective in findi......”

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Mar 04,2020
Minithumbup
Ashley Gendler
By: 'Jonathan'
Mar 04,2020
15 people found
this helpful
Burghleys have always been effective in finding us good tenants pretty quickly. They administer the letti g contract very efficiently....
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By: Ashley Gendler
Mar 05, 2020
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Thanks Jonathan, A pleasure as always working alongside you. ...

“I had a great experience with the entire team......”

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Mar 04,2020
Minithumbup
Ashley Gendler
By: 'Milena'
Mar 04,2020
15 people found
this helpful
I had a great experience with the entire team at Burghleys. They managed my letting process smoothly and accommodated all my requests....
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By: Ashley Gendler
Mar 05, 2020
View all comments (1)
It was a pleasure assisting you in finding the flat. Welcome to Tufnell Park! ...

“Burghleys has been absolutely fantastic from ......”

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Mar 03,2020
Minithumbup
Ashley Gendler
By: 'Sandra'
Mar 03,2020
18 people found
this helpful
Burghleys has been absolutely fantastic from the start of our flat search to signing the contract. The team is very professional and genuinely welcoming. It's rare to find an Estate Agency that is honest, professional and takes the necessary steps to make sure the process ...
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Was this helpful? Yes
By: Ashley Gendler
Mar 03, 2020
View all comments (1)
Thank you for your kind comments. It was truly a pleasure dealing with you and Daniel.May I take this opportunity of wishing you every happiness in your new home! ...

“We used Burghleys Estate Agents for finding our new flat. ......”

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Mar 03,2020
Minithumbup
Ashley Gendler
By: 'Daniel'
Mar 03,2020
14 people found
this helpful
We used Burghleys Estate Agents for finding our new flat. They were absolutely amazing and very helpful. The team is very professional, knowledgable and friendly. We were impressed with their outstanding performance and smooth process. The team even went out their way to have the ...
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Was this helpful? Yes
By: Ashley Gendler
Mar 03, 2020
View all comments (4)
Pleasure dealing with you. Welcome to Tufnell Park!! ...

“I am very happy with the customer service pro......”

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Mar 02,2020
Minithumbup
By: 'Maria'
Mar 02,2020
21 people found
this helpful
I am very happy with the customer service provided by all staff. Easy and fast communication, always professional and responsive. Genuinely caring about arranging remedial work done quickly and efficiently....
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“Mr Ashely Gendler was very helpful, understan......”

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Feb 27,2020
Minithumbup
Ashley Gendler
By: 'Ibrahim'
Feb 27,2020
14 people found
this helpful
Mr Ashely Gendler was very helpful, understanding, supportive and passionate during the process of finding a new couple tenants for my flat. Within few days Mr Ashely Gendler found appropriate couple tenants with fully references from their previous accomadation and fully references for their present ...
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By: Ashley Gendler
Feb 28, 2020
View all comments (1)
Thank you Ibrahim. It was a pleasure dealing with you and glad we were able to get the tenants moved in as quickly as you wanted. ...

“It was not a simple matter to relet my flat a......”

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Feb 18,2020
Minithumbup
Ashley Gendler
By: 'Diana'
Feb 18,2020
13 people found
this helpful
It was not a simple matter to relet my flat after extensive repairs. I was impressed by Ashley Gendler's ability to keep me in touch and his practical advice....
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Attachments

Was this helpful? Yes
By: Ashley Gendler
Feb 18, 2020
View all comments (1)
Thanks Diana, We got there in the end : ) Only too pleased to be of assistance to you! ...
Staff picture Ashley Gendler
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Staff picture Howard
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Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 2:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

Awards won by Burghleys Estate Agents

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Individual Branch Awards

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