Burghleys Estate Agents
4.8/5, 338 reviews
97% recommended
95% sales valuation accuracy
97% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity. The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the ... show more Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity.

The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the London and Home Counties residential property market.

Howard and Ashley opened Burghleys in August 2006 having recognised that the local area, and Tufnell Park in particular, did not possess a good quality Independent Estate Agent located on its prime shopping parade.

The office is situated in a prominent corner position only 50 meters from Tufnell Park underground station (Northern Line) and within a short walk of Kentish Town underground station (Northern Line) and overground station.

Starting from scratch, Burghleys quickly started to establish itself in the local market place and within a short space of time became the most prominent Independent Estate Agent in the local area recognised for its overriding commitment to the highest standards of service.

Burghleys were not only assisting local homeowners, but began to attract a number of high profile major corporate clients, multi landlords, developers and investors keen to use their services.

Burghleys have since gone from strength to strength, continuing to have a major presence in the local (and not so local) market place for residential sales, lettings and property management.

Howard and Ashley continue to be at the forefront of the business as fully working full- time partners and now have a team of negotiators and administrators working alongside them to drive the business forward.

Burghleys continue to offer an unrivalled personal service, whilst maintaining a high standard of competence and professionalism. This is backed up by the many testimonials received by satisfied buyers, sellers, landlords and tenants alike.

To reassure clients, Burghleys are voluntary members of The Ombudsman for Estate Agents scheme with an unblemished record to date and are also members of The Deposit Protection Service
Burghleys Independent Residential Sales & Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £275,000 £18,650,000
Lettings 96% 97% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
88 0 78 8 107 0 48 1 6 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Address

136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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UKALA TPOS Sales TPOS Lettings TPOS DPS Move With Us
Latest Properties

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“It's been an absolute pleasure to work with Ashley and ......”

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Mar 10,2014
Minithumbup
Ashley Gendler
By: 'Jane'
Mar 10,2014
4 people found
this helpful
It's been an absolute pleasure to work with Ashley and his team at Burghleys. We rented a property with them for nearly 15 months and did not have any issues. They proved to be helpful, efficient and reliable. I wouldn't hesitate to rent with them again, ...
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“Very pleased we chose Burghleys as our letting agents - ......”

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Jan 13,2014
Minithumbup
By: 'steve'
Jan 13,2014
4 people found
this helpful
Very pleased we chose Burghleys as our letting agents - fast, friendly and efficient. They were very professional, gave us a comprehensive summary of everything involved in letting out our flat, and also in keeping us updated throughout the process. Our flat is now let ...
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“We have been delighted with the service provided by Howard ......”

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Dec 30,2013
Minithumbup
Howard
By: 'Alexpt1'
Dec 30,2013
4 people found
this helpful
We have been delighted with the service provided by Howard and Burghleys throughout - the initial valuation meeting with Howard, the marketing of the property, the viewings (which were all dealt with so as to cause the least intrusion possible), the handling of any 'bumps' ...
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“Agent always helpful and reasonable in liaising with the owner, ......”

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Nov 18,2013
Minithumbup
By: 'couple'
Nov 18,2013
6 people found
this helpful
Agent always helpful and reasonable in liaising with the owner, including regarding common property issues. Any problems were dealt with promtly. Only negative is on 2 occasions in 6 years people accessed the flat without notifying us (eg handyman, gas man)....
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“As a landlord I can thoroughly recommend Ashley and the ......”

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Nov 13,2013
Minithumbup
By: 'Holloway'
Nov 13,2013
6 people found
this helpful
As a landlord I can thoroughly recommend Ashley and the team at Burghleys. They are prompt, efficient, resourceful, attentive and professional. Every aspect from the first inspection, through service level negotiations, tenant selection, surveys and safety inspections, arranging contractors, notifying utilities and chasing tenant payments ...
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“Burghleys provides an excellent service and we can definitely recommend ......”

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Oct 28,2013
Minithumbup
Ashley Gendler
By: 'Stephan'
Oct 28,2013
6 people found
this helpful
Burghleys provides an excellent service and we can definitely recommend them if you are looking for a flat. The viewing we had with them took place in a nice and relaxed atmosphere, and they were very flexible and quick at arranging a second viewing for ...
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“Hi, Howard, Chris and Christie were fantastic and we would ......”

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Sep 28,2013
Minithumbup
By: 'Deborah'
Sep 28,2013
8 people found
this helpful
Hi, Howard, Chris and Christie were fantastic and we would definitely recommend Burghley's to other sellers or indeed buyers. They respected our needs as sellers in terms of our privacy, our busy schedules and of course our aim to get the price we wanted for ...
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“We are very pleased that we chose Burghleys for the ......”

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Sep 24,2013
Minithumbup
By: 'Chris'
Sep 24,2013
9 people found
this helpful
We are very pleased that we chose Burghleys for the sale of our house in Tufnell Park. Howard and the team have: ¢â‚¬Â¢ excellent knowledge of the local property market ¢â‚¬Â¢ excellent links with potential buyers ¢â‚¬Â¢ excellent communication from viewing to completion...
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“Chris and Ashely were extremely helpful, friendly and professional throughout ......”

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Sep 23,2013
Minithumbup
Ashley Gendler
By: 'Ben'
Sep 23,2013
9 people found
this helpful
Chris and Ashely were extremely helpful, friendly and professional throughout the rental process, from showing us the property, to finalising all details with the landlord. I would totally recommend them....
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“We would like to thank Chris and Ashley at Burghleys ......”

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Sep 23,2013
Minithumbup
Ashley Gendler
By: 'Katrina'
Sep 23,2013
9 people found
this helpful
We would like to thank Chris and Ashley at Burghleys for making our home move quick, easy and most importantly enjoyable. From the initial request for a viewing to signing the final paperwork, Burghleys were on hand to answer every single question and were friendly ...
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“- Overall I found the agents friendly and professional to deal ......”

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Sep 02,2013
Minithumbup
Ashley Gendler
By: 'Thomas'
Sep 02,2013
9 people found
this helpful
- Overall I found the agents friendly and professional to deal with - The process from viewing to making an offer was very fast and efficient - I was able to make an offer and leave a deposit on the day of viewing, and heard back ...
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“As first-time renters in the UK, we weren't sure what ......”

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Sep 02,2013
Minithumbup
By: 'Cliff'
Sep 02,2013
10 people found
this helpful
As first-time renters in the UK, we weren't sure what to expect when it came to securing a flat. But Ashley and Christie at Burghleys have been a pleasure to work with, whether it's been helping us find our new home, guiding us through the ...
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“First class professional service at all times.Keep you updated ......”

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Aug 20,2013
Minithumbup
Howard
By: 'Dave'
Aug 20,2013
14 people found
this helpful
First class professional service at all times.Keep you updated every step of the way through the process and Howard's a Gooner,what more could you want....
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“Very satisfied, from start to end. Very good handling of ......”

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Aug 19,2013
Minithumbup
By: 'Marina'
Aug 19,2013
13 people found
this helpful
Very satisfied, from start to end. Very good handling of any issues during the letting. And very helpful when I had to deal with the tenants at the end of the letting....
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“So far, I have found Mr Gendler to be very ......”

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Aug 15,2013
Minithumbup
Ashley Gendler
By: 'Sandra'
Aug 15,2013
12 people found
this helpful
So far, I have found Mr Gendler to be very helpful with any problems that may occur and easy to talk to. He is also professional in his attitude towards working as go-between landlord and tenant....
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“Burghleys provides an excellent personal service. Ashley has provided a ......”

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Aug 14,2013
Minithumbup
Ashley Gendler
By: 'ORO'
Aug 14,2013
13 people found
this helpful
Burghleys provides an excellent personal service. Ashley has provided a swift responses to all my many queries. He has twice found excellent tenants for my flat at a good rent - both within a week of the flat being put on the market. Having previously ...
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“Burghleys have found us tenants twice and quicklyThey encouraged us ......”

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Aug 13,2013
Minithumbup
By: 'Jonathan'
Aug 13,2013
11 people found
this helpful
Burghleys have found us tenants twice and quickly They encouraged us to lower the rental thus year, which we rejected. I like the way they deal with our property...
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“Burghleys have acted as my letting agent now for over 7 ......”

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Aug 13,2013
Minithumbup
By: 'Jon'
Aug 13,2013
11 people found
this helpful
Burghleys have acted as my letting agent now for over 7 years. They have managed the property through some significant subsidence problems (not their fault!) - partnering with myslef and the tennants to minimise void periods and maintain rental income. I have other rental properties in ...
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Was this helpful? Yes
By: ashley
Sep 15, 2013
View all comments (1)
Hi Jon, Thank you for your nice comments. We do cover all areas North of the river. we currently manage several properties in Hackney and two very close to Hampstead. It was a pleasure to help you on any of your other properties. Regards, Ashley ...

“This agency was very swift and easily contactable at anytime. ......”

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Aug 12,2013
Minithumbup
By: 'Christian505'
Aug 12,2013
11 people found
this helpful
This agency was very swift and easily contactable at anytime. They helped take the pain out of signing a lease!...
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“I first contacted Burghleys to ask for a quote when ......”

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Aug 12,2013
Minithumbup
Ashley Gendler
Howard
By: 'F'
Aug 12,2013
11 people found
this helpful
I first contacted Burghleys to ask for a quote when I was looking to rent out my flat. After meeting Ashley (along with agents for a couple of other local agents) I chose Burghleys because his research and experience on the area meant he gave ...
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“I came to Burghleys Estate Agents in a bit of ......”

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Aug 12,2013
Minithumbup
Ashley Gendler
By: 'Rachael'
Aug 12,2013
11 people found
this helpful
I came to Burghleys Estate Agents in a bit of a whirlwind. A property I liked fell through and I needed to find rental accommodation at short notice. I fell in love with a property they were managing and they facilitated my move within five ...
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“Burghleys is a small local agent, handling almost exclusively Tufnell ......”

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Aug 06,2013
Minithumbup
Howard
By: 'Barney'
Aug 06,2013
11 people found
this helpful
Burghleys is a small local agent, handling almost exclusively Tufnell Park and close surrounding area. As a result, Howard Bloohn knows the area extremely well. His advice on price was extremely good and realistic and we achieved the asking price for our house....
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“Burghelys are honest, reliable, trustworthy, straightforward, and keep their promises. ......”

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Aug 01,2013
Minithumbup
Howard
Ashley Gendler
By: 'Greg'
Aug 01,2013
11 people found
this helpful
Burghelys are honest, reliable, trustworthy, straightforward, and keep their promises. I never thought I'd say that about estate agents, but Burghelys are worth saying this. I've used them first to sell a local property a few years ago and now to find tenants and manage ...
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“We thought Howard @ Burghleys handled our situation very well and ......”

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Aug 01,2013
Minithumbup
Howard
By: 'Nigel'
Aug 01,2013
11 people found
this helpful
We thought Howard @ Burghleys handled our situation very well and we are very grateful for everything he did. Our vendors were very poor at returning paperwork and staying in touch with everyone (Howard and their own solicitors included). However Howard persisted with them, chasing them ...
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“Very easy to sell my home, whole process was expertly ......”

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Aug 01,2013
Minithumbup
Howard
By: 'Cheryl'
Aug 01,2013
10 people found
this helpful
Very easy to sell my home, whole process was expertly managed by Burghley's. A great local agent, very knowledgable on the area and offers a personal service....
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“I was one of Burley's first customers and have had ......”

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Aug 01,2013
Minithumbup
Howard
By: 'Andrea'
Aug 01,2013
10 people found
this helpful
I was one of Burley's first customers and have had the pleasure of Howard and Ashley both buying, selling and letting property for me, their genuine realistic approach has proved to be a comforting factor in what is a very stressful business, their straightforward approach ...
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“I would have no hesitations recommending Burgleys Estate Agents.Howard ......”

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Aug 01,2013
Minithumbup
Howard
By: 'Ben'
Aug 01,2013
10 people found
this helpful
I would have no hesitations recommending Burgleys Estate Agents. Howard and his team carried out an excellent job when selling my property. They always acted in a professional and polite manner always giving honest feedback. Overall I felt they service they provided was excellent. B. ...
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“Do NOT use them. They are terrible.I had read ......”

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Jun 25,2012
Minithumbdown
By: 'Not_A_Fan_Of_Burghleys'
Jun 25,2012
7 people found
this helpful
Do NOT use them. They are terrible. I had read review here before submitting an offer on a flat, & thought they could not be as bad as the general opinion. Sadly I was wrong. Very arrogant, continually hassling me, my mortgage advisor & my lawyer - ...
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“Dealing with this company left me emotionally scarred. People used ......”

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Feb 16,2012
Minithumbdown
By: 'L'
Feb 16,2012
9 people found
this helpful
Dealing with this company left me emotionally scarred. People used to let themselves in to our rented flat with no prior warning, leaving dirty footprints all over the floor, took ages to get anything fixed, generally a poor standard of flat. The real issue was ...
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“I recently sold my property in Dartmouth Park using this ......”

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Dec 16,2010
Minithumbup
By: 'Jonjo'
Dec 16,2010
4 people found
this helpful
I recently sold my property in Dartmouth Park using this agency; I was reluctant to go with them at first as they are independent. They got me the asking price of my property within a week of it being on the market and to a ...
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Staff picture Ashley Gendler
(194)
Staff picture Howard
(146)

Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 2:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

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