Burghleys Estate Agents
4.8/5, 338 reviews
97% recommended
95% sales valuation accuracy
97% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity. The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the ... show more Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity.

The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the London and Home Counties residential property market.

Howard and Ashley opened Burghleys in August 2006 having recognised that the local area, and Tufnell Park in particular, did not possess a good quality Independent Estate Agent located on its prime shopping parade.

The office is situated in a prominent corner position only 50 meters from Tufnell Park underground station (Northern Line) and within a short walk of Kentish Town underground station (Northern Line) and overground station.

Starting from scratch, Burghleys quickly started to establish itself in the local market place and within a short space of time became the most prominent Independent Estate Agent in the local area recognised for its overriding commitment to the highest standards of service.

Burghleys were not only assisting local homeowners, but began to attract a number of high profile major corporate clients, multi landlords, developers and investors keen to use their services.

Burghleys have since gone from strength to strength, continuing to have a major presence in the local (and not so local) market place for residential sales, lettings and property management.

Howard and Ashley continue to be at the forefront of the business as fully working full- time partners and now have a team of negotiators and administrators working alongside them to drive the business forward.

Burghleys continue to offer an unrivalled personal service, whilst maintaining a high standard of competence and professionalism. This is backed up by the many testimonials received by satisfied buyers, sellers, landlords and tenants alike.

To reassure clients, Burghleys are voluntary members of The Ombudsman for Estate Agents scheme with an unblemished record to date and are also members of The Deposit Protection Service
Burghleys Independent Residential Sales & Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £275,000 £18,650,000
Lettings 96% 97% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
88 0 78 8 107 0 48 1 6 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Address

136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS Move With Us
Latest Properties

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“I would like to thank the Burghleys team for selling ......”

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Jul 07,2015
Minithumbup
Howard
By: 'Anne'
Jul 07,2015
5 people found
this helpful
I would like to thank the Burghleys team for selling my property quickly, smoothly and efficiently, they understood our needs and kept us informed throughout the process. The team offered valuable guidance on first viewing the property which was very helpful in achieving a successful ...
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“Burghleys moved quickly and efficiently to help the seller sell ......”

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Jun 29,2015
Minithumbup
Howard
By: 'johnperl'
Jun 29,2015
6 people found
this helpful
Burghleys moved quickly and efficiently to help the seller sell and us buy our new property. Despite how fraught buying property can be, and in our case, the length of the chain, it all went pretty smoothly in the end. Howard kept a cool head ...
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“This is the second time I have used Burghley's estate ......”

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Jun 23,2015
Minithumbup
Howard
By: 'EA'
Jun 23,2015
6 people found
this helpful
This is the second time I have used Burghley's estate agents. Over the course of a very difficult purchase with lots of moving parts and people involved; Howard was always on hand to answer any questions. He went above and beyond to ensure this sale ...
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“I chose to use Burghleys as a single agent to ......”

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Jun 18,2015
Minithumbup
Howard
By: 'Rachel'
Jun 18,2015
6 people found
this helpful
I chose to use Burghleys as a single agent to sell my flat. I looked the fact that they know the local area. My previous dealings with them (when I had considered selling) was positive; they were honest, direct and did not hound me. What ...
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“Howard was acting for the seller of the property we ......”

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Jun 16,2015
Minithumbup
Howard
By: 'J'
Jun 16,2015
5 people found
this helpful
Howard was acting for the seller of the property we just bought. Being always available, responsive and helpful he helped us get through the transaction within a very tight deadline to complete. His experience with previous transactions also helped us get through issues with the ...
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“We have used Burchleys since we have been letyng; they ......”

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Apr 16,2015
Minithumbup
Ashley Gendler
By: 'jonathan'
Apr 16,2015
5 people found
this helpful
We have used Burchleys since we have been letyng; they have lways been helpful, courteous and extremely professional. They have also found us twnants [retty quickly, with very few gaps between letyings. So overall, we strongly recommend them....
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“Howard was very pleasant to deal with and kept us ......”

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Mar 05,2015
Minithumbup
Howard
By: 'Mr'
Mar 05,2015
5 people found
this helpful
Howard was very pleasant to deal with and kept us up to date throughout our purchase, just what first class service should be like. In a little over eight weeks we received the keys all thanks to Burghleys who had a further complication of dealing ...
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“We are moving from Manchester and Howard and Samantha have ......”

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Mar 05,2015
Minithumbup
By: 'Helen'
Mar 05,2015
5 people found
this helpful
We are moving from Manchester and Howard and Samantha have been very courteous and efficient in helping us with this purchase, especially given the challenges of doing so from a distance. They have enabled us to view the property at times convenient for us and ...
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“While Ashley and his team didn't get absolutely everything right ......”

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Feb 26,2015
Minithumbup
Ashley Gendler
By: 'Tuffy'
Feb 26,2015
5 people found
this helpful
While Ashley and his team didn't get absolutely everything right but they got more right than they got wrong and in my experience that is better than the agents in the area or do not provide the personal attention that Burghleys gave us. Ashley was ...
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Comment on agent fees
We did not expect renewal fees given the reasonable amount we paid upfront and so asked for those to be removed.
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“Burghleys has managed my flat for over 5 years., New excellent ......”

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Feb 26,2015
Minithumbup
By: 'Sabina'
Feb 26,2015
5 people found
this helpful
Burghleys has managed my flat for over 5 years., New excellent tenants have been found last year by Burghleys. Their service is faultless. Reliable, transparent and always very professional. I recommend Burghleys without reservation....
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Comment on agent fees
Very reasonable and transparent
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“Ashley was very knowledgable regarding the market for our property ......”

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Feb 25,2015
Minithumbup
Ashley Gendler
By: 'M'
Feb 25,2015
6 people found
this helpful
Ashley was very knowledgable regarding the market for our property and the flat was rented quickly. We are regularly informed regarding the property on email which is more convenient than phone calls....
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Comment on agent fees
Quite expensive considering there is very little for them to do but gives us peace of mind.
Was this helpful? Yes

“HiI have been dealing with Burghlleys for the past 4 years.......”

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Feb 25,2015
Minithumbup
By: 'Marshall'
Feb 25,2015
5 people found
this helpful
Hi I have been dealing with Burghlleys for the past 4 years. They manage and let the property. The property has always been occupied and they have given me sound advice regarding rental values and in my opinion have always achieved the best possible rental. As ...
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“I originally saw 3 different agents before choosing Burghleys to represent ......”

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Feb 23,2015
Minithumbup
By: 'Felicity'
Feb 23,2015
5 people found
this helpful
I originally saw 3 different agents before choosing Burghleys to represent my property. They stood out because they had done some research, appeared experienced in the local market, and were honest about the current levels of rent I could expect. Others over promised, but it was ...
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“The agent managed to find 4 tenants during the difficult time (......”

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Feb 18,2015
Minithumbup
Ashley Gendler
Howard
By: 'JC'
Feb 18,2015
5 people found
this helpful
The agent managed to find 4 tenants during the difficult time (X'mas) with relatively short period of time and minimised the void rental period. It would be more perfect if the agent could proactively ask the previous tenants to sign a new tenancy agreement 2 months before ...
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Was this helpful? Yes
By: Ashley
Feb 19, 2015
View all comments (1)
Dear JC, Thank you for your comments. As is our standard practice for non managed properties, we wrote to you 10 weeks before the tenancy was due to expire advising you of the options you had moving forward, i.e. signing a new tenancy or allowing to revert to periodic tenancy. It was for you to discuss this with your tenants. If we had been managing your property we would have dealt with this for you. We hope that clarifies the position. ...

“I am absolutely astonished at how good Burhleys are ! Ashley ......”

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Feb 18,2015
Minithumbup
Ashley Gendler
By: 'Rebecca'
Feb 18,2015
6 people found
this helpful
I am absolutely astonished at how good Burhleys are ! Ashley made the whole process of letting my flat extremely easy. He and the rest of the team are approachable and very honest and reliable. I also used their management service and felt that they dealt ...
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Comment on agent fees
Fair and appropriate.
Was this helpful? Yes

“I've used Burghleys for several years and will continue to ......”

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Feb 18,2015
Minithumbup
By: 'Anon'
Feb 18,2015
6 people found
this helpful
I've used Burghleys for several years and will continue to do so. They have always given the most professional service - extremely flexible, helpful and courteous. I've used several other estate agents in the past, but they are streets ahead....
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Comment on agent fees
I did once have problem with their fee structure, but spoke to them and they sorted it out immediately. Great service as always.
Was this helpful? Yes

“I have dealt with Howard and Burghleys on several occasions, ......”

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Feb 16,2015
Minithumbup
Howard
By: 'Amanda'
Feb 16,2015
3 people found
this helpful
I have dealt with Howard and Burghleys on several occasions, both for sales and lettings. I have always found them to be very professional, friendly, courteous and knowledgeable . I have recommended them to most of my family and I would not hesitate in recommending them ...
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Comment on agent fees
An above asking price was achieved- very happy
Was this helpful? Yes

“We used Burghleys to sell our property at a difficult ......”

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Feb 12,2015
Minithumbup
Howard
By: 'Satisfied'
Feb 12,2015
6 people found
this helpful
We used Burghleys to sell our property at a difficult time in the property market. Howard gave us a realistic valuation and we had offers within a week. Howard was always efficient and a helpful liaison between ourselves, the buyer and the solicitors involved. Burghleys ...
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Was this helpful? Yes

“From the start, Howard was very honest and communicative with ......”

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Feb 10,2015
Minithumbup
Howard
Ashley Gendler
By: 'TheBoltons'
Feb 10,2015
5 people found
this helpful
From the start, Howard was very honest and communicative with every aspect of selling our property. There was never any difficulty in getting hold of either himself or Ashley, and he was always forthcoming with any information and advice which was greatly valued and appreciated!...
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Was this helpful? Yes

“Very helpful throughout, always keeping us in the loop on ......”

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Oct 10,2014
Minithumbup
Ashley Gendler
By: 'RJ'
Oct 10,2014
3 people found
this helpful
Very helpful throughout, always keeping us in the loop on progress. Knew their stuff about the flat and helped out in any way they could with sorting out the tenancy. Since moving in we've had a few questions / things to fix, and most have been ...
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Comment on agent fees
Didn't negotiate the rent on our behalf - very rigid and we couldn't speak directly to the landlady.
Was this helpful? Yes

“The agent was very helpful, polite and the whole procedure ......”

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Oct 08,2014
Minithumbup
By: 'Styliani'
Oct 08,2014
4 people found
this helpful
The agent was very helpful, polite and the whole procedure was completed very quickly. I would highly recommend it to my friends and use then again in the future....
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“I found Burghleys to be friendly; they charged reasonable fees, ......”

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Oct 08,2014
Minithumbup
By: 'Andrew'
Oct 08,2014
4 people found
this helpful
I found Burghleys to be friendly; they charged reasonable fees, managed expectations well, dealt with initial problems promptly and efficiently, are good interface between tenant and landlord, and responded to emails and phone calls quickly. Overall, we are very pleased....
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Comment on agent fees
The fees were significantly lower than some larger agencies, and the service seemed more personal, which we liked.
Was this helpful? Yes

“I met 6 different estate agents when trying to decide who ......”

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Sep 17,2014
Minithumbup
Howard
By: 'Marcus'
Sep 17,2014
4 people found
this helpful
I met 6 different estate agents when trying to decide who to choose to help me sell my house. I picked Burghleys for one simple reason - they were the most professional. From Howard's initial visit (and practical, sensible and freely given advice) to the proposal ...
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Comment on agent fees
Clear and highly competitive fee structure.
Was this helpful? Yes

“This was the third time we have looked for somewhere ......”

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Sep 10,2014
Minithumbup
By: 'Sarah'
Sep 10,2014
4 people found
this helpful
This was the third time we have looked for somewhere to rent in London, and Burghleys have by far been the best estate agents we have dealt with. They were very efficient: when they said they would call us back, they actually called us back! ...
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“Ashley was very polite and efficient. He advised me in ......”

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Sep 10,2014
Minithumbup
Ashley Gendler
By: 'Barbara'
Sep 10,2014
4 people found
this helpful
Ashley was very polite and efficient. He advised me in a very polite way when I had to do things which had not been done. The whole process of letting went very smoothly. Ashley was very honest when I initially approached him....
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“Burghley's was very helpful in my search for a flat. ......”

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Sep 10,2014
Minithumbup
Ashley Gendler
By: 'Annie'
Sep 10,2014
4 people found
this helpful
Burghley's was very helpful in my search for a flat. They were very accommodating with all the requests made on our behalf, and were very prompt in any communication we had with them. They made themselves available at all times, and were quick to answer ...
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“Fantastic service all round. What could of been a very ......”

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Jul 03,2014
Minithumbup
By: 'Sammi'
Jul 03,2014
4 people found
this helpful
Fantastic service all round. What could of been a very stressful experience was made effortless through their very personable approach. Very experienced within the local housing market making them perfect agents when buying and selling property. Highly recommend!...
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“The team at Burghleys were incredibly professional and helpful throughout ......”

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Jun 01,2014
Minithumbup
Ashley Gendler
By: 'OW'
Jun 01,2014
4 people found
this helpful
The team at Burghleys were incredibly professional and helpful throughout my dealings with them. I approached several agents to provide a valuation of my property, and Burghleys was the only one who took the time to send me paperwork in advance to explain their services, ...
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“Having now finished the rental process for both properties and ......”

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May 08,2014
Minithumbup
By: 'grumpsandharry'
May 08,2014
4 people found
this helpful
Having now finished the rental process for both properties and seeing two totally different approaches I would like to complement you on: 1) Your clarity of communications 2) Your regular communications 3) Attention to detail 4) Clear documentation 5) Your responsiveness It was a pleasure to do business with you ...
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“Burghley's were very good at laying everything out in easy ......”

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Apr 30,2014
Minithumbup
Howard
By: 'Paul'
Apr 30,2014
4 people found
this helpful
Burghley's were very good at laying everything out in easy to understand terms. They organised an open day within a week and when the first offer wasn't as close to asking price as we hoped they quickly put it back on the market and within ...
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Staff picture Ashley Gendler
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Staff picture Howard
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Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 2:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

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