Burchell Edwards
4.1/5, 489 reviews
79% recommended
50% sales valuation accuracy
69% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 489
16th May 2024
reviewed by 'Joanne'
“Adam, Megan and Alex at the Belper branch have worked tirelessly to get my house sold. They are so proactive ......”
12th Apr 2024
reviewed by 'Annetta'
“I would like to thank Adam and Megan for their outstanding help and friendly, polite, professional attitude whilst searching for ......”
27th Mar 2024
reviewed by 'Tom'
“Megan Alex and Adam have all gone above and beyond to help me sell my property and even find my ......”
28th Jan 2024
reviewed by 'Imran mahmood'
“We contacted Burch Edwards for a valuation of my property and Richard confirmed the appointment for Saturday at 10.15am but ......”
5th Jan 2024
reviewed by 'Walker'
“Where do I start.. An agent visited and made many promises about how much I could get for my house. ......”
16th Nov 2023
reviewed by 'David Hutchinson'
“Alex was very helpful and got things sorted for me....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 69% £28,500 £551,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
152 17 190 27 16 15 11 9 17 35
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Burchell Edwards Branches (view all 15)
Belper, DE56
Burton On Trent, DE14
Castle Bromwich, B34
Eastwood Nottingham, NG16
Erdington, B23
Hucknall Nottingham, NG15
Ilkeston, DE7
Lichfield, WS13

“Extremely polite and professional, looks into the needs and requirements ......”

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Jun 10,2015
Minithumbup
By: 'Natasha'
Jun 10,2015
0 people found
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Extremely polite and professional, looks into the needs and requirements of the property you are looking for and also keeps in contact with you to keep you updated of any progress....
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Comment on agent fees
I do feel the admin fees are extremely high I do know a few agents which charge these types of fees and others that are considerably lower.
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“Excellent, thorough and fast service. From initial viewing to references ......”

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Jun 09,2015
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By: 'Matt'
Jun 09,2015
0 people found
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Excellent, thorough and fast service. From initial viewing to references completed and having a move in date confirmed was less than a week. Charlie has been a great help with getting questions from the landlord answered promptly....
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Comment on agent fees
I do personally hate the various fees involved in renting a property but it's an accepted part of the industry and will never change.
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“Hannah was brand new (I walked into the office on ......”

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Jun 08,2015
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Hannah
By: 'Alasdair'
Jun 08,2015
0 people found
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Hannah was brand new (I walked into the office on her first day), and we were her very first let - so she was supported by several other members of Burchell Edwards staff, and to some degree this review therefore reflects our overall experience of ...
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“I have been extremely pleased with the services provided by ......”

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Jun 07,2015
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Kelly
By: 'Julie'
Jun 07,2015
0 people found
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I have been extremely pleased with the services provided by Burchell Edwards. I purchased through them and then opted for tenancy and property management through them. I have found the whole team to be highly professional and nothing is too much trouble. Communication within the ...
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“Excellent help & understanding from all who helped. Staff went the ......”

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Jun 07,2015
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Jenny
By: 'Pauline'
Jun 07,2015
0 people found
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Excellent help & understanding from all who helped. Staff went the extra mile. This was my first foray into renting having just moved to Derbyshire from Lancashire, & starting a new job. Hurdles were cleared with persistence from the team, with communication at it's best at all ...
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“Excellent service , helped us with form filling, arranged joint meeting ......”

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Jun 05,2015
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By: 'Tony'
Jun 05,2015
0 people found
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Excellent service , helped us with form filling, arranged joint meeting with prospective landlords, steered us over all the hurdles. Highly Recommended...
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“The service provided by Adam and Ryan has been second ......”

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Jun 05,2015
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Ryan
By: 'Nikki'
Jun 05,2015
0 people found
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The service provided by Adam and Ryan has been second to none. They have been so helpful every step of the way and would recommend them without hesitation. They made the whole process of renting a home easy and straightforward and kept me updated at ...
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“Realising our situation was urgent, every effort has been made ......”

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Jun 05,2015
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Jenny
By: 'Dorothy'
Jun 05,2015
0 people found
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Realising our situation was urgent, every effort has been made to find us a suitable tennant. Although awaiting confirmation, this will have been achieved in a very short time. All messages to the office were passed on to the relevant person and all calls returned. ...
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Comment on agent fees
Fair
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“I contacted the agent for letting our house n Nottingham. ......”

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May 28,2015
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By: 'Habib'
May 28,2015
0 people found
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I contacted the agent for letting our house n Nottingham. We are overal very happy with the communication we received from Jasmine. We needed to do bit of work in the house hence the property was let late. I believe they marketed the property well. ...
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“I am very pleased with the services provided by Burchell ......”

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May 25,2015
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Ryan
By: 'Ionela'
May 25,2015
0 people found
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I am very pleased with the services provided by Burchell Edwards especially with Ryan Pemblington for being so polite,friendly,professional and made our hopes become reality. We have been registered with few agencies but could not find the house we wanted or if we ...
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“Since taking out a buy to let mortgage out on ......”

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May 13,2015
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By: 'Graham'
May 13,2015
0 people found
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Since taking out a buy to let mortgage out on this property in Oct 2014, Callum & Adam have found us 2 sets of tenants (as letting agents), and we have used Burchell Edwards for the property managment, Callum & Adam have been in the forefront of dealings with ...
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Comment on agent fees
Got a Great Deal from them
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“The best agent ever. Very polite and helpful person. If ......”

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May 04,2015
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By: 'ANNA'
May 04,2015
0 people found
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The best agent ever. Very polite and helpful person. If he was not so professional agent we would not rent this house....
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“A very professional service from the Branch Manager friendly and ......”

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Apr 15,2015
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By: 'matt'
Apr 15,2015
0 people found
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A very professional service from the Branch Manager friendly and polite giving regular updates and advice as required on letting out a property and helping resolve other issues....
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“Property let quickly, at a fair rent, with little fuss ......”

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Apr 15,2015
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adam
By: 'AH'
Apr 15,2015
0 people found
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Property let quickly, at a fair rent, with little fuss to excellent tenants. Administration all smooth and generally stress free. Compared favourably with another agent who had failed to let the property despite having it on their books for four weeks....
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“Due to their passion, friendliness and professionalism we chose to ......”

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Apr 06,2015
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Peter
By: 'Mark'
Apr 06,2015
0 people found
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Due to their passion, friendliness and professionalism we chose to use Burchell Edwards, Lichfield as our preferred estate agent. After negotiating agreeable terms with Peter the branch manager we then mainly dealt with Chris, although Peter was always at hand should we have needed him. ...
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Comment on agent fees
competitive rates
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“We decided to put our house on the market in 2014. ......”

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Mar 30,2015
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Peter
By: 'Emma'
Mar 30,2015
1 people found
this helpful
We decided to put our house on the market in 2014. During that time we and the staff showed 40+ viewers around our property. This was a very stressful time but Vicky and Peter kept in close contact with us the whole time offering us lots of ...
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“Pro-active in asking how the refurbishment of the property was ......”

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Mar 30,2015
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By: 'Anne'
Mar 30,2015
1 people found
this helpful
Pro-active in asking how the refurbishment of the property was proceeding, worked hard and effectively to find a tenant, and - very important to us after a bad experience with a previous tenant (not when Burchell Edwards were acting for us), they checked out the ...
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“I have rented out a property in Belper now for ......”

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Mar 10,2015
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Callum
By: 'Peter'
Mar 10,2015
0 people found
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I have rented out a property in Belper now for over 10 years. Burchell Edwards (Belper Branch) have supported the marketing of my property for about 5 years and found me my last 3 tenants. They have been so efficient once a tenant has given notice so the ...
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Comment on agent fees
I recognise that good jobs need to be paid for. I believe that set up fees are fair but once you are a client of the head office you get a number of repeat charges for every client as well as paying commission every month. The one that irritates me is the charge levied for continuing a tenancy agreement as this is effectively an e mail to all parties which is identical to the set up agreement. Head office is a little greedy but Belper office worth every penny.
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“Exactly customer service, polite, efficient, thoughtful, and always had our ......”

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Feb 16,2015
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By: 'nick'
Feb 16,2015
0 people found
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Exactly customer service, polite, efficient, thoughtful, and always had our best interests in mind. Very responsive and kept you upto date as soon as anything happen. Would recommend to anyone...
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“Burchell Edwards found me a tenant within 2 weeks after the ......”

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Feb 16,2015
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Jasmin
By: 'Kathy'
Feb 16,2015
0 people found
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Burchell Edwards found me a tenant within 2 weeks after the first agent had it on their books for three months....
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“David/Jasmin found a tenant very quickly. Did not expect ......”

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Feb 15,2015
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David
By: 'Shirley'
Feb 15,2015
0 people found
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David/Jasmin found a tenant very quickly. Did not expect so early a re-let because of time of year. Cannot fault them. Made the letting a little more awkward as my brother lives in South Africa, but it was over come. The only criticism I ...
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Comment on agent fees
More than happy with Fee charge. To know that it has been taken at source is also pleasing, to know all is 'done and dusted' without any problems financially.
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“From making the phone call to finding a tenant for ......”

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Feb 09,2015
Minithumbup
By: 'Shelly'
Feb 09,2015
0 people found
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From making the phone call to finding a tenant for my property it took just a couple if hours! The team work well, communicate between each other and were efficient with paperwork from both sides! I was very happy with my service!...
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“As a first time tenant I was quite nervous about ......”

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Feb 06,2015
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Adele
By: 'Sam'
Feb 06,2015
0 people found
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As a first time tenant I was quite nervous about the protocol and procedures. Adele was very patient and supportive and helped a stressful situation flow smoothly. Any queries were answered promptly and professionally. Keep up the good work...
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“Kate and Becky were very helpful throughout the letting progress, ......”

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Feb 03,2015
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Kate
By: 'Brian'
Feb 03,2015
0 people found
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Kate and Becky were very helpful throughout the letting progress, very good communications and updates on a very regular basis, will use again....
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By: Kate
Feb 03, 2015
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Thank you Brian, it was a pleasure to rent your property. ...

“From the start of the process Adam was excellent. A ......”

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Jan 20,2015
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Adam
By: 'Liz'
Jan 20,2015
1 people found
this helpful
From the start of the process Adam was excellent. A card from Burchell Edwards was posted through my door and at the time i was thinking about renting the property. I phoned Adam and we arranged a meeting at the property. At that initial meeting (...
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Comment on agent fees
The agents fees were as i expected - i went for the full management package which suits me as i do not live nearby, and i am perfectly happy.
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“Callum; showed me Round the property; very polite, helpful, let ......”

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Jan 20,2015
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By: 'Dave'
Jan 20,2015
0 people found
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Callum; showed me Round the property; very polite, helpful, let me alone to inspect house and just bring on hand to answer any questions. Adam; dealt with all paper work in the office: knows his job. Fast, efficient and also very helpful....
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“We are currently renting a property that was dual marketed (......”

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Jan 11,2015
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By: 'LyndseyP'
Jan 11,2015
0 people found
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We are currently renting a property that was dual marketed (by the below landlord). I originally tried to contact the other company marketing the property as their listing came up first online, however after calling several times without an answer, I saw that it was ...
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Comment on agent fees
We felt that, in comparison to other local agents, the fees charged by Burchell Edwards were more expensive. The charge to reference an individual was the same as other agencies, however we were not given the option to be referenced as a couple which other agencies offer at a cheaper price than two individual referencing fees. We felt that the charge for drawing up the tenancy agreement was expensiv. As a property management company we felt that a standard tenancy agreement was probably in use for all properties (no property specific clauses or information was included) and as such only the address and names of tenants/landlords would need to be edited, which would not warrant the ‚£210 charge. The charge for renewing the tenancy agreement seems to be the same as other agents in the area.
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“Well, where do I start! I was impressed.....at first, ......”

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Jan 11,2015
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By: 'Lindsey'
Jan 11,2015
2 people found
this helpful
Well, where do I start! I was impressed.....at first, this soon changed to open mouthed shock at their incompetence. I gave instruction to sell my property through Burchell Edwards and then absolutely nothing happened. The property was not put on the website and I ...
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What agent could do to change your mind?
This agents fees were very expensive compared to other estate agents.
Attached Filesnbsp;
Comment on agent fees
This agents fees were very expensive compared to other estate agents.
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“Hello EveryoneFrom My experience i can see : For 10 days The ......”

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Jan 10,2015
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By: 'Neshev'
Jan 10,2015
0 people found
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Hello Everyone From My experience i can see : For 10 days The Team was able to do all checks and paperworks whats need to be done . Well Done. 5 Stars from me , keep on going like this !!!! Velimir Neshev...
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“We received a prompt and efficient service. The member of ......”

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Jan 10,2015
Minithumbup
By: 'Sazwizz'
Jan 10,2015
0 people found
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We received a prompt and efficient service. The member of staff was in constant contact with us and kept us up to date. Overall a very friendly and effective business....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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