Buckley Frayne Estate Agents
4.7/5, 77 reviews
88% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
Established in 2009 by Mark Buckley and Paul Frayne, our business is designed to provide both landlords and tenants with a service totally without compromise.Open 6 days a week, our team at Buckley Frayne has the ability to move a tenant into a new vacant home within an hour subject to ... show more Established in 2009 by Mark Buckley and Paul Frayne, our business is designed to provide both landlords and tenants with a service totally without compromise.

Open 6 days a week, our team at Buckley Frayne has the ability to move a tenant into a new vacant home within an hour subject to references. As experienced landlords we understand the need for “attention to detail” and together with our experienced maintenance team, we are able to provide a high level of service at a more affordable cost than our competitors.

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Latest Reviews

 View all Reviews 77
19th Nov 2022
reviewed by 'John Heyburn'
“After viewing 1 property with Christian which wasn’t quite suitable, he took the time to discuss what my requirements were ......”
25th May 2021
reviewed by 'Natalia'
“Buckley Frayne is the best letting agent we ever had. Very responsive and proactive. Very professional and very caring for ......”
19th Apr 2021
reviewed by 'Jooles'
“We worked with Buckley Frayne when successfully securing our new property, we worked with Chloe Jones who worked with us ......”
26th Mar 2021
reviewed by 'Peter Pumpkin'
“Just moved properties from one Manchester address to another, and I have to say the process has been seamless. It's ......”
17th Mar 2021
reviewed by 'Emma'
“I've just rented a flat through Megan at Buckley Frayne.She's helped make a stressful process really easy and has ......”
6th Mar 2021
reviewed by 'HJ'
“I rented a flat for 4 years and I was very satisfied with Buckley Frayne. They were very efficient and responsive ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £125,000 £195,000
Lettings 100% 89% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 59 7 3 0 1 0 0 1
Areas covered
  • M4
  • Manchester City Centre
  • M1
  • Salford Quays
  • M2
  • Greater Manchester
  • M3
  • M4
  • M5
  • M15
  • M16
  • M27
  • M28
Address

6 - 14 Great Ancoats Street
Manchester
Greater Manchester
M4 5AZ
01612360004

update staff | update details

Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 04:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I saw 3 different estate agents and I was impressed with ......”

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Oct 26,2015
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Nicola
By: 'Keith'
Oct 26,2015
0 people found
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I saw 3 different estate agents and I was impressed with Buckley Frayne's level of local knowledge and their approach to selling my property. Without 24 hours I had viewings and accepted a full asking price offer with 72 hours of listing with them. The communication throughout the ...
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Comment on agent fees
The fees were up to 1.2% less than some of the competitors. At 0.95% they are very competitive
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“The experience we had with Buckley Frayne was excellent. We ......”

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Oct 21,2015
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Delennyk
By: 'DWALKER'
Oct 21,2015
0 people found
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The experience we had with Buckley Frayne was excellent. We had previously used another well-known agent in Manchester who had badly mis-managed our property so we were reticent on choosing another agent. The owners, Mark and Paul came to view our property and it was ...
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Comment on agent fees
The rates that BF charged were very reasonable and competitive.
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“Good service, responsible agents and speedy moving in process. When ......”

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Jul 17,2015
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Delennyk
By: 'Mo'
Jul 17,2015
0 people found
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Good service, responsible agents and speedy moving in process. When I requested for the toilet leaking and broken electric stove to be checked and fixed, I got a response immediately and waited a couple of days for them to be fixed. All our deposit were ...
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“We had a flat to sell in central Manchester and ......”

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May 20,2015
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Delennyk
By: 'Chris'
May 20,2015
0 people found
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We had a flat to sell in central Manchester and received valuations from three local agents. We chose Buckley Frayne because they promised a personal service and because their stated policy was not to have loads of property for sale and therefore I would not ...
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“Buckley and Frayne are hands down the best estate agent ......”

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Apr 28,2015
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By: 'Adam'
Apr 28,2015
0 people found
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Buckley and Frayne are hands down the best estate agent that I've dealt with in my 12 years of renting. They dealt with every enquiry and problem in a quick, professional and friendly manner. Their communication was excellent. They were very understanding. And they genuinely seemed ...
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“Over the course of our three year tenancy we had ......”

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Apr 15,2015
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By: 'Despina'
Apr 15,2015
0 people found
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Over the course of our three year tenancy we had absolutely no issues with Buckley Frayne. They are very professional and the staff always willing to help out. We had some small issues with appliances that were instantly sorted out, even replaced within a day ...
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“A young estate agents and an overall poor experience from ......”

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Apr 01,2015
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Paul
By: 'Rahul'
Apr 01,2015
2 people found
this helpful
A young estate agents and an overall poor experience from the beginning. To begin with, when the property was viewed, we were assured it would have been cleaned. Then when asking for a confirmation about whether it had been cleaned, Paul Frayne responded with My ...
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What agent could do to change your mind?
They were fair.
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Comment on agent fees
They were fair.
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“Nothing but great service from Buckley Frayne. Over the course ......”

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Mar 10,2015
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By: 'James'
Mar 10,2015
0 people found
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Nothing but great service from Buckley Frayne. Over the course of our three years renting from Buckley Frayne, in Manchester, we had a couple of minor issues with our apartment; a faulty extractor fan and a leaking window. In both instances, we reported the issues ...
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Comment on agent fees
very fair
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“Just recently left my tenancy with Buckley Frayne and have ......”

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Feb 17,2015
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By: 'Francis'
Feb 17,2015
1 people found
this helpful
Just recently left my tenancy with Buckley Frayne and have to say they have dealt with me absolutely perfectly. Very prompt with email replies and I got my full deposit back with zero fuss. Couldn't recommend them highly enough....
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Comment on agent fees
Obviously with regard to the fees they are not pleasant at first with the initial months rent but in light of their service I have to say they are worth it.
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“Buckley Frayne became our agents half way through out tenancy. ......”

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Feb 11,2015
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By: 'Helen'
Feb 11,2015
0 people found
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Buckley Frayne became our agents half way through out tenancy. From the outset you could tell they were confident in what they did and had a penchant for detail. The owners, Paul & Mark came round to introduce themselves, they left their details and we were ...
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“Excellent communication and rapid response to any queries raised. If ......”

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Feb 10,2015
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By: 'Justin'
Feb 10,2015
0 people found
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Excellent communication and rapid response to any queries raised. If any appliances did not work, the call out of engineers or replacements were always above expected timescales. Very professional and friendly. Although we used Buckley Frayne as tenants, if I were a Landlord, I would ...
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“The agents at Buckley Frayne are efficient, helpful and reasonable. ......”

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Jan 30,2015
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Delennyk
By: 'Buckley'
Jan 30,2015
0 people found
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The agents at Buckley Frayne are efficient, helpful and reasonable. Unlike other agencies their clients come first and customer service is paramount. Renting in the city centre can be a stressful endeavour, however the staff at Buckley Frayne allow for a straight-forward and reliable service....
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“After a few years renting in Manchester and dealing with ......”

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Jan 30,2015
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By: 'Laura'
Jan 30,2015
0 people found
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After a few years renting in Manchester and dealing with mediocre or, more often than not, appalling estate agents, Buckley Frayne provided a welcome relief. They dealt with our search for a new property swiftly, even though they were shutting for Christmas a few days ...
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Comment on agent fees
A one-off referencing fee, which was expected as all agencies charged this, however Buckley Frayne's was the cheapest we'd ever had to pay.
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“Superb agent! They respond so quickly if anything is wrong ......”

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Jan 25,2015
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By: 'Mikey'
Jan 25,2015
0 people found
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Superb agent! They respond so quickly if anything is wrong or needs attention at the property. Nicola and Delennyk have dealt with my tenancy and I couldn't of asked for better agents!...
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“We were looking to sell our apartment in Old Sedgwick ......”

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Nov 18,2014
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By: 'Mel'
Nov 18,2014
0 people found
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We were looking to sell our apartment in Old Sedgwick mill (Royal Mills) after eight happy years there. We discussed the sale with several agents, but were very impressed with the professionalism of Buckley Frayne. Both partners came to look at our property and gave ...
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Comment on agent fees
charged a very reasonable fee
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“Thanks to Buckley Frayne for their support over our year's ......”

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Nov 14,2014
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By: 'Ruth'
Nov 14,2014
0 people found
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Thanks to Buckley Frayne for their support over our year's tenancy. They were in general very quick, efficient and reliable....
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“After years of mediocre and frustrating experiences with what feels ......”

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Oct 16,2014
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By: 'Jessica'
Oct 16,2014
0 people found
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After years of mediocre and frustrating experiences with what feels like most of the other letting agencies in Manchester, I rented a property with Buckley Frayne. The service is consistently professional, fair and efficient, and my year renting with them was pleasant and stress free. ...
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“Fantastic letting agents, very much recommend. Always available and responded ......”

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Oct 15,2014
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By: 'Charlotte'
Oct 15,2014
0 people found
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Fantastic letting agents, very much recommend. Always available and responded promptly to enquiries. Negotiated a short term extension with our landlord to our lease without difficulty. Were extremely neutral and fair with regard to the end of lease inspection (often a concern I have with ...
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“I'd been to a few agents in Manchester before I ......”

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Oct 09,2014
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By: 'Joanna'
Oct 09,2014
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I'd been to a few agents in Manchester before I came to Buckley Frayne - all were awful, if they even turned up. Emma Nicholson was really helpful - gave loads of advice as I was new to the area. Really invaluable. The property wasn't ...
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“Very pleased with the service provided by Buckley Frayne. Staff ......”

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Oct 03,2014
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By: 'voller'
Oct 03,2014
0 people found
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Very pleased with the service provided by Buckley Frayne. Staff were very friendly and polite when showing us properties. Excellent estate agents. All properties were of a high standard. Any slight problems with properties were pointed out immediately to prospective tenants rather than ignored so ...
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“Having rented a property through Buckley Frayne for almost 2 years ......”

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Sep 16,2014
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By: 'Claire'
Sep 16,2014
0 people found
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Having rented a property through Buckley Frayne for almost 2 years I can honestly say that I have only ever received great service. The whole process has been extremely easier from moving in to moving out. All of my maintenance issues were dealt with very promptly. ...
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“Rented a brilliant property in Royal Mills through Buckley and ......”

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Sep 16,2014
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By: 'Peter'
Sep 16,2014
0 people found
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Rented a brilliant property in Royal Mills through Buckley and Frayne for 2 years. When ever there were problems, they were quick to respond and resolve. Communication was superb....
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“I have had some trouble in the past in regards ......”

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Aug 30,2014
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By: 'jmstw'
Aug 30,2014
0 people found
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I have had some trouble in the past in regards to estate agents and I must say that Buckley Frayne has completely restored my faith in them. They were so helpful at every turn of my tenancy, especially Emma. I have absolutely no complaints about ...
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“In looking for a property in Central Manchester I gave ......”

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Aug 30,2014
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By: 'Debbie'
Aug 30,2014
0 people found
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In looking for a property in Central Manchester I gave all my requirements to Paul who then presented me with options to review. After deciding on an apartment I placed an offer through the agents. I was kept really well informed all they way through ...
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“Having just spent a year living at a Buckley Frayne ......”

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Aug 29,2014
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By: 'Chris'
Aug 29,2014
0 people found
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Having just spent a year living at a Buckley Frayne managed property I cannot recommend them enough. The service you receive is fantastic. Issues are dealt with extremely quickly, sometimes on the day they've been raised, and the staff are always completely understanding and unfailingly ...
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Comment on agent fees
Completely reasonable.
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“Really good lettings agents who always responded promptly whenever we ......”

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Aug 25,2014
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By: 'Daniel'
Aug 25,2014
0 people found
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Really good lettings agents who always responded promptly whenever we had any maintenance issues. Things were always fixed with a day or two. They were quick to pay our deposit back and didn't make any unreasonable deductions - overall very hapy with them....
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“Firstly they were extremely helpful in the actual procurement of ......”

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Aug 18,2014
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By: 'Craig'
Aug 18,2014
0 people found
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Firstly they were extremely helpful in the actual procurement of the letting. The landlord uses two agencies and there was dispute from the other agency about who actually got the offer in first. BuckleyFrayne helped to quell this situation really well and ensured that I ...
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“Excellent service from start to finish. Extremely accommodating and went ......”

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Aug 18,2014
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Paul
By: 'Benwa'
Aug 18,2014
0 people found
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Excellent service from start to finish. Extremely accommodating and went over and above to ensure we got the best part of all our deposit back (landlord was being difficult). Would 100% use Buckley Frayne again and would recommend to any prospective clients....
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“All dealings I had with Buckley Frayne were highly professional. ......”

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Aug 04,2014
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By: 'David'
Aug 04,2014
0 people found
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All dealings I had with Buckley Frayne were highly professional. They were accommodating to my requirements when I first contacted them to view flats. They have been quick to reply to any queries or problems that I've had. Finally, the whole process of obtaining and ...
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Comment on agent fees
Referencing fees were in line with what I've experienced elsewhere.
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“Buckley Frayne are a hard working estate agent who look ......”

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Jul 25,2014
Minithumbup
By: 'Chris'
Jul 25,2014
1 people found
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Buckley Frayne are a hard working estate agent who look after their tenants, if there was a problem, it would get sorted almost instantly, with no chasing up like you have to do with some other estate agents. They all have a work mobile so ...
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Comment on agent fees
Reasonable
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Vendor Fees

1%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 03/01/2023, 1:34 PM by Mr Mark Buckley
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:34 PM 03/01/2023 by Mr Mark Buckley

Awards won by Buckley Frayne Estate Agents

Regional Awards won by Buckley Frayne Estate Agents

Individual Branch Awards

Manchester, M4



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