Brown & Merry
3.6/5, 82 reviews
68% recommended
52% sales valuation accuracy
76% sales fee satisfaction
Member of Sequence, a national network of over 310 offices around the country. show more Member of Sequence, a national network of over 310 offices around the country.

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Latest Reviews

 View all Reviews 82
2nd Aug 2024
reviewed by 'Vince Flood'
“I let my property through Brown and Merry, I dealt with Tom and Stephen, fantastic service from both of them. ......”
8th Mar 2024
reviewed by 'Danni'
“Helpful and knowledgeable staff, special thanks to the team for all your hard work...”
8th Mar 2024
reviewed by 'Danni'
“Brown and merry were great, they were so friendly and helpful throughout the whole process of me selling my house, ......”
11th Sep 2023
reviewed by 'petra'
“As a first time buyer, we had excellent experience with Beth from Brown and Merry. She is very nice, professional ......”
3rd Jul 2023
reviewed by 'Darren Sullivan'
“Just picture it! Your travelling through another dimension, not only of cancelled meetings and communication light years apart but of ......”
28th Mar 2023
reviewed by 'David Fenn'
“So very pleased with the team led by Amir at Berkhamsted. We knew what was going on at all times.......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 52% 76% £40,000 £1,270,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 3 15 5 10 3 4 1 6 14
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Brown & Merry Branches (view all 11)
Aylesbury, HP20
Berkhamsted, HP4
Chesham, HP5
Hemel Hempstead, HP1
Leighton Buzzard, LU7
Newport Pagnell, MK16
Stony Stratford, MK11
Tring, HP23

“I let my property through Brown and Merry, I ......”

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Aug 02,2024
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ELIOT
By: 'Vince Flood'
Aug 02,2024
0 people found
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I let my property through Brown and Merry, I dealt with Tom and Stephen, fantastic service from both of them. The existing tenant said everything went smoothly, they were kept informed regarding viewings, kept to the timeframe etc. They vetted all the prospective tenants, references ...
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“Helpful and knowledgeable staff, special than......”

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Mar 08,2024
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By: 'Danni'
Mar 08,2024
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Helpful and knowledgeable staff, special thanks to the team for all your hard work...
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“Brown and merry were great, they were so frie......”

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Mar 08,2024
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Faye
By: 'Danni'
Mar 08,2024
0 people found
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Brown and merry were great, they were so friendly and helpful throughout the whole process of me selling my house, can’t thank them enough!...
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“As a first time buyer, we had excellent exper......”

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Sep 11,2023
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Beth
By: 'petra'
Sep 11,2023
0 people found
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As a first time buyer, we had excellent experience with Beth from Brown and Merry. She is very nice, professional and very helpfull broker....
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“10 weeks we will never get back...”

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Jul 03,2023
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By: 'Darren Sullivan'
Jul 03,2023
0 people found
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Just picture it! Your travelling through another dimension, not only of cancelled meetings and communication light years apart but of a vacuous service environment. A journey into a wondrous land whose boundaries of engagement are that of your imagination. That’s a signpost up ahead, ...
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“What a team....”

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Mar 28,2023
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Amir
By: 'David Fenn'
Mar 28,2023
0 people found
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So very pleased with the team led by Amir at Berkhamsted. We knew what was going on at all times. Who was viewing, when and with whom. What I particularly liked, and I don’t like to single people out as all five were amazing ...
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“Excellent Customer Service...”

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Jan 21,2023
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Alexandra
By: 'Isabel'
Jan 21,2023
0 people found
this helpful
Alex has gone far and beyond to help my family find a rental property. She is caring, kind and thoughtful. During the viewings, she is very professional and gives clear information about the property. Her communication is great and she is always at hand to ...
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“Alex is an amazing estate agent.She provide......”

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Jan 09,2023
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Alexandra
By: 'jo_ann clpver'
Jan 09,2023
0 people found
this helpful
Alex is an amazing estate agent. She provides great service and a joy to talk to. I highly recommend Alex as so professional. Kind Regards Jo-Ann...
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“Awarding winning Lettings team .....”

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Nov 24,2022
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Alexandra
By: 'Emma'
Nov 24,2022
1 people found
this helpful
What a delightful experience setting up as a first time landlady I have had with Brown and Merry, Alex Read in particular. I’d almost gone with another estate agent without shopping around based on recommendation of the other but, Brown and Merry managed to ...
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“Brown and Merry are amazing ! As a landlord l......”

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Oct 06,2022
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Alexandra
By: 'Kevin'
Oct 06,2022
0 people found
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Brown and Merry are amazing ! As a landlord living in London I know I can rely on Alex and the rest of the team to manage my property in an efficient and friendly manner. They are quick to respond to my queries and always come ...
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“We used Brown & Merry in Newport Pagnell to s......”

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Sep 06,2022
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Matt
By: 'Mrs D'
Sep 06,2022
0 people found
this helpful
We used Brown & Merry in Newport Pagnell to sell our house.. Matt the manager and his whole team were really great. They were very focused on getting us sold and for the best price and also in trying to find us a new house. They ...
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“Booking with Tayla...”

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Aug 12,2022
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Tayla
By: 'Penelope'
Aug 12,2022
0 people found
this helpful
I went to view a property with my family. I had previously spoken to the agent Tayla and provided my details. At the property, we filled in the form to put an offer on the property. Everything seemed to go well! The following afternoon I ...
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“We bought a house through Brown and Merry and......”

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Jun 15,2022
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Yvonne
By: 'Donna'
Jun 15,2022
0 people found
this helpful
We bought a house through Brown and Merry and have been dealing with the lovely Yvonne throughout. She has been so friendly, helpful and professional. It made the whole process very smooth and easy. Thank you Yvonne for all your help....
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“Incompetent service...”

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May 16,2022
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By: 'Zee'
May 16,2022
0 people found
this helpful
Will not be dealing with this estate agents again. My mother asked on two occasions for a confirmation to view a property and on both occasions she was promised a message/email confirming date and time - this never happened, and subsequently the property that ...
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“MK branch will require you to work with their......”

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Apr 07,2022
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By: 'Silviu'
Apr 07,2022
1 people found
this helpful
MK branch will require you to work with their mortgage advisor in order to view or make offers for their listings. Most agencies will ask you if you want that and probably will give advantages for those who do so, but specifically asking you to ...
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“My husband and I received a seamless and pro......”

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Mar 11,2022
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Sophie
By: 'Tinuola'
Mar 11,2022
0 people found
this helpful
My husband and I received a seamless and professional service from Alex and Sophie. (Stony Stratford) Extremely helpful. Thank you!...
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“An extremely poor service. It's impossible to......”

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Feb 23,2022
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By: 'Ellis'
Feb 23,2022
2 people found
this helpful
An extremely poor service. It's impossible to get a call back or update. The manager Matt is incredibly unprofessional and rude. I would never recommend them to buy or sell through. I recall after months of waiting around and the chain falling through getting an ...
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“Great supportive advice...”

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Feb 21,2022
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Naeem
By: 'Tash'
Feb 21,2022
1 people found
this helpful
From the moment I contacted Naeem Zaman, I was instantly put at ease by his kindness, patience and professionalism. Naeem helped me to find an appropriate mortgage and directed me, in how to achieve it. Naeem was good at communicating with me. He always made ...
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“Tayla review...”

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Feb 18,2022
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Tayla
By: 'Mia Revill'
Feb 18,2022
0 people found
this helpful
Tayla was very helpful today with helping me and my partner find a flat and booking a viewing, she was very kind and supportive in the way she helped us....
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“Fantastic Team at Brown & Merry Newport Pagne......”

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Jan 28,2022
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By: 'Tim'
Jan 28,2022
0 people found
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Fantastic Team at Brown & Merry Newport Pagnell! We sold our old property and bought our new one with the help of Brown & Merry in Newport Pagnell. In summary, the whole team were beyond helpful with every aspect of process, which included selling, buying, mortgage and ...
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“We have recently bought a property through Ja......”

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Oct 04,2021
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Jamie
By: 'Gill'
Oct 04,2021
0 people found
this helpful
We have recently bought a property through Jake Golder and the Brown and Merry Hemel team. We are now letting same property through Stephen Counden in the Hemel office. Jake was exceptionally helpful and knowledgeable. He was extremely honest without compromising his client's position. Once ...
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“Good work...”

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Jul 03,2021
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Steve
By: 'No name'
Jul 03,2021
0 people found
this helpful
Issues on end of tenancy with damage to property. All remedied by the property management team and Hemel Hempstead Office. Great communication and swift response....
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“Happy Csll...”

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May 05,2021
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Tayla
By: 'Gayna'
May 05,2021
1 people found
this helpful
Well, whatever happends Tayla Honour made my day. What a refreshing change to speak to such a helpful live, hungry wire I look forwa4d to.my rental house being arranged.......
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“Amir and his team...”

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Mar 30,2021
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Harry
By: 'Mary'
Mar 30,2021
0 people found
this helpful
Amir and his team at Berkhamsted, were professional, polite and helpful throughout the selling process. Bobbi and Harry showed prospective buyers around with courtesy and care. Scarlette and Eilish have been extremely helpful on the phone, Darren, the photographer they used, took superb photographs, video ...
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“The service is generally good, it has improve......”

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Mar 09,2020
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Jordon
By: 'ANN'
Mar 09,2020
0 people found
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The service is generally good, it has improved since Jordon Sendall took over my account. He is professional and very clear in his communication, he also keeps on top of my requests and follows up, this has given my confidence in the service....
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“This survey is not very suited to our situati......”

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Mar 09,2020
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By: 'John'
Mar 09,2020
0 people found
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This survey is not very suited to our situation. I was not able to enter our full telephone number in Germany (which is 0049 6195 9760097) The property is handled via Sequence and not via a Brown and Merry office. The review title was automatically changed from the ...
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“Really lovely people, so attentive and unders......”

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Feb 06,2020
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By: 'Sophie'
Feb 06,2020
0 people found
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Really lovely people, so attentive and understanding to our situation. Both in person and over the phone, they were all very good....
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“Thanks to Amir and the team at the Berkhamste......”

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Dec 17,2019
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Amir
By: 'Lawrence'
Dec 17,2019
0 people found
this helpful
Thanks to Amir and the team at the Berkhamsted branch. Always available, ready to help and a pleasure to do business with....
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“I am very happy with the service I got from M......”

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Dec 06,2019
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Mathew
By: 'Natalie'
Dec 06,2019
0 people found
this helpful
I am very happy with the service I got from Mathew Quinney of the Leighton Buzzard branch . Mathew went above and beyond to make the process of moving less stressful for myself and my two children, and we was in our property in less than ...
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“Jordon has always been helpful and resourcefu......”

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Nov 27,2019
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Jordon
By: 'Zahra'
Nov 27,2019
1 people found
this helpful
Jordon has always been helpful and resourceful, as have the whole team. I can highly recommend their services. Thank you for Your help...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Brown & Merry

Regional Awards won by Brown & Merry

Individual Branch Awards

Milton Keynes, MK11



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