Brookings
4.8/5, 195 reviews
98% recommended
100% sales valuation accuracy
96% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:- help you plan and assemble your portfolio;- help you shape a longer term strategy for your life as an investor;... show more If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:

- help you plan and assemble your portfolio;
- help you shape a longer term strategy for your life as an investor;
- bring exceptional off-market opportunities to you that fit with your goals;
- dispose of assets as and when this seems advisable.
- We can guide you through every aspect of buying to let, and through all of the mortgage and other financial and tax issues that contribute to successful investing.

We have huge expertise and years and years of experience.

Our aim is to build long term relationships with people for whom buying, letting and selling property - sometimes with a little developing thrown in, too - is or is going to be a rewarding long term endeavour.
Welcome to Brookings Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £140,000 £517,000
Lettings 97% 96% £400 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 2 64 1 14 0 10 0 6 0
Areas covered
  • RM8
  • Havering
  • RM9
  • Romford
  • RM10
  • Hornchurch
  • RM6
  • Dagenham
  • RM7
  • Upminster
  • RM11
  • Barking
  • RM12
  • Rainham
  • RM7
  • Gidea Park
  • Rm5
  • IG11
  • RM1
  • RM3
Address

12 Brooke Estate, Lyon Rd
Romford
Essex
RM1 2AT
0208 591 9088

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild Relocation Agent Network
Latest Properties

No Properties

“She is immaculate lady,and highly recommended. she looks my ......”

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Jun 10,2015
Minithumbup
By: 'rosemarie'
Jun 10,2015
0 people found
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She is immaculate lady,and highly recommended. she looks my property for 5 years and im always happy with her service......
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“I had the worst lettings experience ever when dealing with ......”

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Mar 02,2015
Minithumbdown
By: 'Salman'
Mar 02,2015
7 people found
this helpful
I had the worst lettings experience ever when dealing with Lauren Taylor at Ramsey Moore. Lauren has no people skills and I found her very unprofessional and rude when she was showing me and other viewers the property. Lauren seemed as if she was in ...
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By: Ryan Gruzinski - Director
Mar 03, 2015
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Unfortunately, upon review, the landlord decided to proceed with an alternative party and therefore a full refund of £500 was made to your nominated bank account. We did apologise for any inconvenience caused when you were informed of the landlord's decision not to grant you a tenancy. However, we can not be held responsible for you booking time off work as the offer was always subject to satisfactory references and until the credit check was undertaken, we couldn't deem your suitability at ...

“After comparing Ramsey Moore with other letting agencies we decided ......”

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Feb 11,2015
Minithumbup
By: 'M'
Feb 11,2015
0 people found
this helpful
After comparing Ramsey Moore with other letting agencies we decided to instruct them to let and manage our property as they offered the best service and competitive fees. We found everybody, Ryan, Daniel and Robyn at the Barking branch very friendly, helpful and professional. The ...
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“The agent I dealt with was very helpful, went to ......”

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Feb 11,2015
Minithumbup
By: 'Ola'
Feb 11,2015
0 people found
this helpful
The agent I dealt with was very helpful, went to view the property and liked the property, went into negotiation and reached an agreement as she served as a good intermediary between the Landlord and me, also she could be easily reached by email and ...
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“The agent Robyn Fox from the Ramsey Moore in Barking ......”

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Feb 09,2015
Minithumbup
By: 'Ramiro'
Feb 09,2015
0 people found
this helpful
The agent Robyn Fox from the Ramsey Moore in Barking was outstanding in all aspects. She has looked after me and my wife in all we needed for renting our the flat. Her nice way of dealing with all our matters, answering very clearly our ...
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“I am extremely happy with the service provided by the ......”

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Feb 09,2015
Minithumbup
By: 'Bonnie'
Feb 09,2015
0 people found
this helpful
I am extremely happy with the service provided by the staff at Ramsey Moore. From the first meeting until the signing of contracts they were helpful, accomodating and worked very hard to find me a professional tenant that I was happy with. They took alot ...
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“He kept me informed all the way, He was there ......”

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Feb 01,2015
Minithumbup
By: 'Albert'
Feb 01,2015
0 people found
this helpful
He kept me informed all the way, He was there for me every time I had a question or i needed help. He was very cear. He kept me informed all the way, He was very clear and correct in what he sad as well ...
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“I would like to say that both Ryan and Lauren ......”

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Dec 01,2014
Minithumbup
By: 'Chikezie'
Dec 01,2014
0 people found
this helpful
I would like to say that both Ryan and Lauren were very helpful in helping us find a tenant and managing the property. They kept us informed and updated every step of the way, prompt with responses to questions, very quick and professional service. I ...
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“I have recently dealt with Ryan and Lauren and having ......”

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Nov 14,2014
Minithumbup
By: 'Margaret'
Nov 14,2014
0 people found
this helpful
I have recently dealt with Ryan and Lauren and having had a bad experience with my previous agent was very nervy about the whole process. I found the service provided to be first class in terms of communication, knowledge, friendliness and professionalism. I can quite ...
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By: Ryan Gruzinski
Dec 02, 2014
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Thanks for your kind words Margaret and we wish you all the best in the future! ...

“From my first conversation with Ryan I was filled with ......”

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Nov 01,2014
Minithumbup
By: 'Mehmet'
Nov 01,2014
0 people found
this helpful
From my first conversation with Ryan I was filled with confidence that Ramsey Moore would get me the best rent for my property and find tenants as soon as possible. In fact they managed to find someone within one day and I was very pleased ...
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Comment on agent fees
Extremely reasonable
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“Amazing service, I cannot recommend this company highly enough. Having ......”

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Sep 24,2014
Minithumbup
By: 'Paul'
Sep 24,2014
0 people found
this helpful
Amazing service, I cannot recommend this company highly enough. Having read other reviews, I was doubtful that they could be that good. But having rented my house out through them, and being a first time landlord, I can hand on heart say that they go ...
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Comment on agent fees
They are not the cheapest agent in the area, but as the saying goes, you get what you pay for. This agent will undoubtedly be the best value for money in the area, and their guaranteed rent scheme is fantastic for peace of mind.
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“I am extremely happy with service they have provided from ......”

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Apr 13,2014
Minithumbup
By: 'Ajesh'
Apr 13,2014
0 people found
this helpful
I am extremely happy with service they have provided from the beginning till end of tenancy process. Very much happy to recommend Ramsey Moore to others....
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“Such a refreshing experience! Ryan has got to be one ......”

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Mar 24,2014
Minithumbup
By: 'Deborah'
Mar 24,2014
0 people found
this helpful
Such a refreshing experience! Ryan has got to be one the most enthusiastic, pro-active, fast, reliable and professional agents in London and surrounding areas and I would always recommend Ramsey Moore on this basis! Very happy!...
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“I have been a landlord for a number of years ......”

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Mar 20,2014
Minithumbup
By: 'Johnny'
Mar 20,2014
0 people found
this helpful
I have been a landlord for a number of years and this is the first time that I have felt in good hands. Ryan has been extremely helpful from the word go, even on his day off. I have been kept informed of viewings and ...
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“Daniel he is excellent !! We are so happy for his ......”

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Mar 17,2014
Minithumbup
By: 'Laszlo'
Mar 17,2014
0 people found
this helpful
Daniel he is excellent !! We are so happy for his job... Congratulation for a good staff is special Daniel Mott !!...
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“Ramsey Moore was recommended to us by friend. It did ......”

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Mar 13,2014
Minithumbup
By: 'Mantas'
Mar 13,2014
0 people found
this helpful
Ramsey Moore was recommended to us by friend. It did not take long for us to notice that all advertised properties were incredible and it was more than easy to find the right one for ourselves. Tommy and the team was most helpful in explaining ...
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“Service was really nice and polite, all the guys were ......”

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Mar 10,2014
Minithumbup
By: 'Mandy'
Mar 10,2014
0 people found
this helpful
Service was really nice and polite, all the guys were friendly with explaining the processes of moving, keeping me update....
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“Really impressed with the services and profesionalism of the agency, ......”

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Mar 06,2014
Minithumbup
By: 'ANA'
Mar 06,2014
0 people found
this helpful
Really impressed with the services and profesionalism of the agency, especially of Ryan. Had a few agents who quoted us but decided to go with Ramsey moore, and we couldn't be happier with our decision. Extremelly reliable and understanding, we managed to let our property ...
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“I had been thinking about renting my property last year, ......”

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Mar 04,2014
Minithumbup
By: 'J'
Mar 04,2014
0 people found
this helpful
I had been thinking about renting my property last year, and out of nowhere I received a flyer with a personal touch from Ryan at Ramsey Moore. I explained to him my situation and that I would be in touch after the new year. As ...
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“Very good and professional service, dealt with me as an ......”

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Feb 26,2014
Minithumbup
By: 'Amos'
Feb 26,2014
0 people found
this helpful
Very good and professional service, dealt with me as an individual that is highly valued and prioritized my needs and criterias above making any decision that best suit him or his organisation. Can't be more happier that i finally got a place that i can ...
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“Excellent service. Ryan went out of his way to come ......”

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Feb 14,2014
Minithumbup
By: 'Gemma'
Feb 14,2014
0 people found
this helpful
Excellent service. Ryan went out of his way to come and review my property on his day off! Ryan and Tom always know the answer to any queries straight away. One very happy landlady ;-)...
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“I am new to letting and I would recommend Ramsey ......”

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Feb 07,2014
Minithumbup
By: 'Twinkle28'
Feb 07,2014
0 people found
this helpful
I am new to letting and I would recommend Ramsey Moore to anyone that would like to let their property they helped me through every step of the process and when ever there is a problem they let you know every step....
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“I am a Landlord with two properties under full Management ......”

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Jan 29,2014
Minithumbup
By: 'Koyrul'
Jan 29,2014
1 people found
this helpful
I am a Landlord with two properties under full Management by Ryan Gruzinski of Ramsey Moore. He is extremely professional, efficient, completely honest and very helpful with can do attitude. I would not hesitate in recommending their services to owners wishing to rent their property ...
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“Always as helpful as possible and can get hold of ......”

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Jan 29,2014
Minithumbup
By: 'Brian'
Jan 29,2014
0 people found
this helpful
Always as helpful as possible and can get hold of them easy if needed. Very professional in the way the company is run...
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“New to the letting business an Ryan has provided a ......”

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Jan 10,2014
Minithumbup
By: 'James'
Jan 10,2014
0 people found
this helpful
New to the letting business an Ryan has provided a service second to none, with a thoroughly professional service every step of the way. A tenant was found in a very short period, and look forward to a long successful relationship. Would not hesitate in ...
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“Thank you very much to Ramsey Moore for helping me ......”

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Oct 31,2013
Minithumbup
By: 'Valdas'
Oct 31,2013
0 people found
this helpful
Thank you very much to Ramsey Moore for helping me to buy this property. Thanks to all the members of this agency specialy Tony Matthews who was dealing with that very well. The score I would give you 10 out of 10. I would recommended that estate ...
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“I used Ramsey Moore for the purchase and the subsequent ......”

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Oct 31,2013
Minithumbup
By: 'Terry'
Oct 31,2013
0 people found
this helpful
I used Ramsey Moore for the purchase and the subsequent letting of my property. The purchase completed without any issues.They marketed and found me a tenant very quickly. As a new but to let landlord I have found their support and advice extremely useful. ...
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“I am thankful to Ramsey Moore for supporting me to ......”

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Oct 28,2013
Minithumbup
By: 'Vijay'
Oct 28,2013
1 people found
this helpful
I am thankful to Ramsey Moore for supporting me to let my property for first time. All staff are welcoming, especially Ryan is committed to accomplish everything he said to me. Their work gave me trust and confidence to leave my property with them. It ...
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“Initially I came to RM primarily as they were a ......”

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Oct 20,2013
Minithumbup
By: 'sero_noser'
Oct 20,2013
0 people found
this helpful
Initially I came to RM primarily as they were a smaller family run firm and staff appeared to be interested in service the customer. I had accepted a rental from a previous agent who only took the fee and although verbally agreed management, when it ...
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“I have purchased and let a property through Ramsey Moore. ......”

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Sep 30,2013
Minithumbup
By: 'AK250'
Sep 30,2013
1 people found
this helpful
I have purchased and let a property through Ramsey Moore. I am very pleased with the excellent service I received in both instances. I was personally kept updated at every stage of the process and was treated as a valuable customer as they ensured that ...
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Staff picture Ryan Williams
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Staff picture Michael
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Staff picture Andreea

Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 16/02/2022, 2:53 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:53 PM 16/02/2022 by

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