Brookings
4.8/5, 195 reviews
98% recommended
100% sales valuation accuracy
96% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:- help you plan and assemble your portfolio;- help you shape a longer term strategy for your life as an investor;... show more If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:

- help you plan and assemble your portfolio;
- help you shape a longer term strategy for your life as an investor;
- bring exceptional off-market opportunities to you that fit with your goals;
- dispose of assets as and when this seems advisable.
- We can guide you through every aspect of buying to let, and through all of the mortgage and other financial and tax issues that contribute to successful investing.

We have huge expertise and years and years of experience.

Our aim is to build long term relationships with people for whom buying, letting and selling property - sometimes with a little developing thrown in, too - is or is going to be a rewarding long term endeavour.
Welcome to Brookings Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £140,000 £517,000
Lettings 97% 96% £400 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 2 64 1 14 0 10 0 6 0
Areas covered
  • RM8
  • Havering
  • RM9
  • Romford
  • RM10
  • Hornchurch
  • RM6
  • Dagenham
  • RM7
  • Upminster
  • RM11
  • Barking
  • RM12
  • Rainham
  • RM7
  • Gidea Park
  • Rm5
  • IG11
  • RM1
  • RM3
Address

12 Brooke Estate, Lyon Rd
Romford
Essex
RM1 2AT
0208 591 9088

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild Relocation Agent Network
Latest Properties

No Properties

“Emma moving...”

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Jan 10,2019
Minithumbup
By: 'Mr'
Jan 10,2019
0 people found
this helpful
We would like to thank the staff at brooking estate agent for being highly professional. Nothing was to much trouble and Emma was always on hand to guide us through any questions we had and she helped us with any queries we could not answer. ...
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Comment on agent fees
Agent fee good
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“Excellent service...”

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Dec 15,2018
Minithumbup
By: 'Muhammad'
Dec 15,2018
0 people found
this helpful
Emma and Robyn are extremely professional and experienced and helped us with a not so straightforward purchase of our dream home. They also managed the sale of our property and were very proactive at every stage. I would definitely use Brookings again!...
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Comment on agent fees
The fees were reasonable as we engaged Brookings to manage our sale and purchase.
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“Excellent service...”

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Dec 10,2018
Minithumbup
By: 'Tina'
Dec 10,2018
0 people found
this helpful
We used Brookings management service to look after our rental property and receive great service from them they informed us straight away when there was a problem so we could get someone in, Emma Wallington worked so hard throughout the years we used Brookings she ...
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Comment on agent fees
Reasonable for the support and service they gave us
Was this helpful? Yes

“A Letting Experience...”

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Nov 12,2018
Minithumbup
Ryan Williams
By: 'COYU'
Nov 12,2018
0 people found
this helpful
Brookings did what others promised. Viewings were taken care of responsibly. When applicants were found they were suitably vetted. This is an agent worth going to rather than wasting time with others....
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Comment on agent fees
Fees were very competative
Was this helpful? Yes

“Seamless...”

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Oct 04,2018
Minithumbup
By: 'Dan'
Oct 04,2018
0 people found
this helpful
From start to finish, Emma and the team were helpful and very proactive. They assisted with every stage of the process and nothing was too much trouble. I would not hesitate to recommend them....
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Comment on agent fees
Good
Was this helpful? Yes

“very good at there jobs very polite always there to help...”

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Oct 04,2018
Minithumbup
By: 'annabelle'
Oct 04,2018
0 people found
this helpful
both Robyn and reda have been so helpfully, kind and polite always there to help with advise and problems that need being sort couldn't of asked for better people to help me and the rest of us to do with house....
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“Good leting agnet...”

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Oct 04,2018
Minithumbup
Ryan Williams
By: 'Ansis'
Oct 04,2018
0 people found
this helpful
Saw the add on the website and I jumped on it. Prety good so far, havent lived there yet. I hope its all nice and quit. Customer service was good 👍...
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Comment on agent fees
Fees were not that bad
Was this helpful? Yes

“Very GOOD Agent !...”

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Oct 03,2018
Minithumbup
Ryan Williams
By: 'Reda'
Oct 03,2018
0 people found
this helpful
a very educated and receptive person. helped me with advice ... and with facts. I was helped by Reda to and translation and filling in the forms. She is a very very good agent . thanks for your help ... I recommend the agency, namely Reda!...
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Comment on agent fees
Good..
Was this helpful? Yes

“Excellent Service...”

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Oct 03,2018
Minithumbup
Ryan Williams
By: 'Victor'
Oct 03,2018
0 people found
this helpful
Very big thank you to Reda and Ryan! The process of renting the property was very smooth and we would recommend them to our friends and family!...
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Comment on agent fees
Good
Was this helpful? Yes

“Very professional...”

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Aug 28,2018
Minithumbup
By: 'Mark'
Aug 28,2018
0 people found
this helpful
I have let 2 property's with Brookings and I'm pleased to say the standard of work I receive from this company is excellent ! I have always been happy with the tenants that are found by Brookings as I have always been informed every step of the ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent property management service....”

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Aug 02,2018
Minithumbup
By: 'Azhar'
Aug 02,2018
0 people found
this helpful
I have been using Brookings property management service for last two years. Reda has been thorough professional in dealing with all property and tenancy related issues. She always kept me updated through emails and virtually took away the hassle of all property related issues. Can't ...
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Comment on agent fees
Certainly I will recommend
Was this helpful? Yes

“Superb service....”

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Jul 20,2018
Minithumbup
By: 'Marie'
Jul 20,2018
0 people found
this helpful
Honesty, integrity and professionalism sums up this estate agents. At a very hard time in my life when I needed support and understanding, this team helped me to rent a beautiful property with minimal fuss and a lot of empathy. The two ladies I dealt ...
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“Pleasure to do business with them...”

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Jul 03,2018
Minithumbup
Ryan Williams
By: 'Tom'
Jul 03,2018
0 people found
this helpful
I rent a house with Brookings. Everything went fast and smooth without any problems. It's a pleasure to do business with them....
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“Letting...”

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Jun 20,2018
Minithumbup
By: 'Jean'
Jun 20,2018
0 people found
this helpful
The vibrant young staff are always extremely helpful and efficient, Recent exchange of old tenants to new, went smoothly thanks again to the staff's guidance. Would not hesitate to recommend these agents. Hard to single out individuals, but I deal mostly with Reda and Emma....
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Comment on agent fees
Have only had experience with this agency so cannot judge with other agencies, but no complaints.
Was this helpful? Yes

“Brookings Dagenham Review...”

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Jun 11,2018
Minithumbup
Ryan Williams
By: 'Exton'
Jun 11,2018
0 people found
this helpful
Good service. Agents and staff responded to queries quickly and also were very prompt in finding me a tenant for requested monthly rental value....
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Comment on agent fees
Fees were okay.
Was this helpful? Yes

“Greet service...”

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Apr 30,2018
Minithumbup
Ryan Williams
By: 'Mr'
Apr 30,2018
0 people found
this helpful
We were really happy with the service we received from brooking estate agent.The staff's are really nice and they make you feel welcome.The most important things is they gave us options with what kind of property we are looking for, And they are ...
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Comment on agent fees
Good
Was this helpful? Yes

“Buy to let review...”

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Apr 03,2018
Minithumbup
Ryan Williams
By: 'Trevor'
Apr 03,2018
0 people found
this helpful
The overall experience with Brookings in Dagenham has been 1st class we gave them our property to let and within two days we had viewings, the property was rented within 3 weeks. All the staff are great and dealt with all the legal stuff swiftly and ...
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Comment on agent fees
I think Agents fees are responsible for the service they provide.
Was this helpful? Yes

“excellent...”

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Apr 03,2018
Minithumbup
Ryan Williams
By: 'zarito'
Apr 03,2018
0 people found
this helpful
these people are a kind of kindness.they just help customer from the start to end up with pride.very supportive,thank you guys....
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Comment on agent fees
after all,everything is valued what ever the price is....good.
Was this helpful? Yes

“Great Communication...”

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Mar 30,2018
Minithumbup
By: 'Jennifer'
Mar 30,2018
0 people found
this helpful
I was always kept informed of the progress of the purchase and they were very professional in all dealings both by email and telephone....
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“Great service...”

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Mar 21,2018
Minithumbup
Ryan Williams
By: 'nick'
Mar 21,2018
0 people found
this helpful
We had viewed a number of properties with other companies and when we met Ryan he was excellent. Unlike the other companies he was very knowledgeable and had done his research before showing us the property. We met Reda to sign the paperwork she was ...
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“Reda is managing my property and she is brilliant and ......”

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Feb 08,2018
Minithumbup
By: 'Mr.'
Feb 08,2018
0 people found
this helpful
Reda is managing my property and she is brilliant and very helpful person. She works very hard for her client...
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Comment on agent fees
The monthly management fee is okay which is value for money but the one of fee is bit high.
Was this helpful? Yes

“They are both brilliant very helpful and quick to respond . ......”

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Feb 08,2018
Minithumbup
By: 'Mr.'
Feb 08,2018
0 people found
this helpful
They are both brilliant very helpful and quick to respond . Very quickly they found a good tenants for my property....
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Comment on agent fees
Yearly management fee I had to negotiate with Robyn but one of fee is bit high.
Was this helpful? Yes

“All the team at Brookings have beens so helpful from ......”

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Nov 09,2017
Minithumbup
By: 'Lisa'
Nov 09,2017
4 people found
this helpful
All the team at Brookings have beens so helpful from start to finish. No question has been too much. Thank You for all your continued support....
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Comment on agent fees
The fees have seemed fair so far
Was this helpful? Yes

“Everybody was very helpful and fiendly who i have dealt ......”

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Nov 09,2017
Minithumbup
By: 'Mf'
Nov 09,2017
0 people found
this helpful
Everybody was very helpful and fiendly who i have dealt with. What the agant was taken care of, it was solved mostly in a good timely manner...
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Comment on agent fees
Ok
Was this helpful? Yes

“Would like to thank Reda for all her help. She ......”

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Nov 03,2017
Minithumbup
By: 'Reda'
Nov 03,2017
0 people found
this helpful
Would like to thank Reda for all her help. She is great person, always there to help you. She was always happy to help me on her working hours and even after work....
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Comment on agent fees
Good
Was this helpful? Yes

“I asked Brookings to market a flat for rent for ......”

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Oct 26,2017
Minithumbup
By: 'Robert'
Oct 26,2017
1 people found
this helpful
I asked Brookings to market a flat for rent for me. They found a tenant for me and they moved in a day after my old tenant moved out. It all went smoothly and I have since put more properties with them. A tenant for ...
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Comment on agent fees
Very competitive fees.
Was this helpful? Yes

“As well as the staff named above i would also ......”

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Oct 24,2017
Minithumbup
By: 'Trevor'
Oct 24,2017
0 people found
this helpful
As well as the staff named above i would also like to add kirsty and reda. All these staff have been a huge help to me in all aspects of renting out my property. They kept me regularly updated and went out of their way ...
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Comment on agent fees
I thought the agent fees were very reasonable.
Was this helpful? Yes

“Ramsey Moore'e services are exceptional, they helped me through a ......”

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Aug 02,2017
Minithumbup
By: 'Kam'
Aug 02,2017
0 people found
this helpful
Ramsey Moore'e services are exceptional, they helped me through a bad tenant under a previous management company. They took me on board and helped me all the way. Highly recommended wether selling or buying....
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Comment on agent fees
Competitive
Was this helpful? Yes

“I am with this agency for years and so far ......”

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Jul 21,2017
Minithumbup
By: 'Odeta'
Jul 21,2017
1 people found
this helpful
I am with this agency for years and so far its been great. The best part was that I did not needed to chace them up at any stage. Every paperwork was sorted quickly. And staff did their best to make my transition from one ...
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Comment on agent fees
Well fees where resonable. Specialy if you compair it with some other agencys.
Was this helpful? Yes

“I have used Ramsey Moore for some time now and ......”

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Apr 11,2017
Minithumbup
Ryan Williams
By: 'Marian'
Apr 11,2017
0 people found
this helpful
I have used Ramsey Moore for some time now and I just wanted to thank Ryan Williams and Reda Giniotyte because they are kind and very helpful every time I contact them. They provide an outstanding service. I couldn't have been more happier....
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Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 16/02/2022, 2:53 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:53 PM 16/02/2022 by

Awards won by Brookings

Regional Awards won by Brookings

Individual Branch Awards

Dagenham, RM10



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