96% lettings valuation accuracy
99% lettings fee satisfaction
Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 ...
show more
Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
Latest Reviews
View all Reviews 2006Featured Review
a
reviewed by 'Natalia Kaminska'
Featured Review
a
reviewed by 'Glyn Heath'
Featured Review
a
reviewed by 'Laurence Dobney'
Featured Review
a
reviewed by 'Richard Knight'
Featured Review
a
reviewed by 'Phil'
29th Dec 2024
reviewed by 'Danguole'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 96% | 99% | £320 | £6,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 681 | 22 | 1181 | 71 | 0 | 0 | 0 | 0 | 46 | 5 |
Areas covered
- PE1
- PE2
- PE3
- PE4
- PE5
- PE6
- PE7
- PE10
Address
1144 Lincoln Road
Peterborough
Cambridgeshire
PE4 6BP
01733 327788
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Aug 31,2024
Aug 31,2024
0
people found
this helpful
this helpful
I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 31,2024
Aug 31,2024
0
people found
this helpful
this helpful
I am a landlord of two properties in Peterborough and Brookdale have managed my properties for 20 or so years. During this period Brookdale have manged these properities, ensuring that both the needs of the landlord and the tenants are met, ensuring that as a landlord ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 31,2024
Aug 31,2024
0
people found
this helpful
this helpful
Brookdale Property Management Services have been my letting agent for in excess of 22 years. They have always provided an excellent service. The quality of their tenant vetting is superb. Knowing that you get quality tenants and rent always received on the due date, enables me ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 30,2024
Aug 30,2024
0
people found
this helpful
this helpful
Using 4 different agents I can say with certainty that as a landlord Brookdale stand head and shoulders above the rest. They do what you'd expect with professionalism and courtesy. We use them for a full management service and recommend them 100%....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 30,2024
Aug 30,2024
0
people found
this helpful
this helpful
The ultimate professionals in the lettings business, Brookdale have over the past ten years consistently provided us with a first class service in the management of our small property portfolio with keen attention to detail, prompt responses to enquiries and sound advice along the way. ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2014
Aug 11,2014
2
people found
this helpful
this helpful
Brookdale Property Management have managed the majority of our rented properties for the last sixteen years and we have found them to be by far the most professional agents that we have used. They provide a very comprehensive service which is professionally run, they vet ...
read full review
read full review
Was this helpful?
Yes
Yes
“Consistently thorough, quality service from Brookdale. Having rented my property ......”
Aug 04,2014
Aug 04,2014
4
people found
this helpful
this helpful
Consistently thorough, quality service from Brookdale. Having rented my property through another agent previously, I now know that all rental agents are not the same! Brookdale have by far exceeded the service I got before . I value Brookdale's thoroughness and attention to detail. They are ...
read full review
read full review
Comment on agent fees
Fees are fair and clear
Was this helpful?
Yes
Yes
Aug 02,2014
Aug 02,2014
1
people found
this helpful
this helpful
I have recently used brookdale to let my house in Fletton! For approx 18 months from start to finish They were brilliant, very helpful and professional!! The way they dealt with every aspect of the let was Very good indeed.. the communication side of it was ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 02,2014
Aug 02,2014
2
people found
this helpful
this helpful
Brookdale have rented out my property since 2002. They have provided excellent service in every aspect. I get constant updates on the state of the property. If anything goes wrong, needs repairing, replacing etc. I am immediately contacted and the necessary work is done immediately. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 10,2014
Jul 10,2014
2
people found
this helpful
this helpful
Very easy to deal with. Working 9-5 I tended to use e-mail to communicate with Brookdale and was always responded to very promptly.
Most impressive were the excellent pre- and post-tenancy inspections - they provide a DVD video of the inspection, the inspector that carried ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 30,2014
Jun 30,2014
2
people found
this helpful
this helpful
My dealings with Brookdale property management were excellent.i found all staff very helpful,and kind.if I had a maintenance issue it was dealt with promptly.they have always given me notice well in advance when they needed to do inspections. I recommend Brookdale ...
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2014
May 22,2014
3
people found
this helpful
this helpful
I live abroad and since I have rented my house out with brookdale I have had excellent service from them and I only wish they could manage my other property in a different area. I am very pleased with the trades people that they have ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 08,2014
Jan 08,2014
4
people found
this helpful
this helpful
We booked a viewing on Friday 4th January, my boyfriend and I fell in love with the property,the landlords arrived at the same time we did and briefly showed us around the landlords are lovely. we asked the agent what the process of the ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22, 2014
View all comments
(2)
I am really sorry but this is not answering the question? How is this legal that it is down to an individual to judge our financial status, and what qualifications does this person have to judge anyone on this? As all of the high street banks etc have removed this process to save the emotional backlash.
Why was we not called in the morning? When you knew the property was under offer as we were told the couple that got the house was in the office 20 minutes before ourselves? So why put us throu ...
Nov 19,2013
Nov 19,2013
0
people found
this helpful
this helpful
As a landlady I have used this letting agent for more than 10 years. They were recommended to me by family members who have used this company for more than 20 years. I have found that they deal with problems in a professional manner and will try ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 06,2013
Nov 06,2013
0
people found
this helpful
this helpful
I have used Brookdale to manage my property for the last 10 years. I am very pleased with the efficient professional service they provide. Over the years I have had a couple of problem tenants & Brookdale have been very good with the help they provided to ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 31,2013
Oct 31,2013
0
people found
this helpful
this helpful
Brookdale have been our Agents for nearly 20 years and we cannot fault them. Any problems have been dealt with promptly, all the staff we have dealt with have been efficient. relevant letters are emailed promptly and tenants found and vetted with the minimum of delay. ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 18,2013
Oct 18,2013
1
people found
this helpful
this helpful
Not cheap, but run a very efficient operation, make sensible decisions on my behalf and therefore takes the stress out of it all for me....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 18,2013
Oct 18,2013
0
people found
this helpful
this helpful
¢â‚¬Å“As a landlord I have used Brookdale's for the last 15 years which in itself is a recommendation. They are a professional Company who know the Peterborough rental market inside out and very committed to providing a quality service to landlords. I would recommend contacting them ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12,2013
Oct 12,2013
0
people found
this helpful
this helpful
I have been with Brookdale for 10 years and have always found them to be very efficient fair and conscientious to tenants and to landlords. Property is inspected regularly and reported on promptly. Correspondence is excellent any issues are dealt with straight away. They have always ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11,2013
Oct 11,2013
1
people found
this helpful
this helpful
I have been with Brookdale for 2 years and 6 months and during this time have always received very good advice about the property I let. Julie Burke is extremely efficient at her job and always replies in prompt time to queries I have raised eg. boiler ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2013
Oct 08,2013
3
people found
this helpful
this helpful
I have dealt with Brookdale lettings agent for over ten years and I have found them to be very responsive both to the needs of myself (landlord) and my tenants. I live in Greater Manchester and as such, the demands that I require from a ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 07,2013
Oct 07,2013
0
people found
this helpful
this helpful
Dave Curtis and the rest of the team have been managing my property for 15 years to both my comlete satisfaction and that of my tenants.
Not only have they provided various upgrades at very competitive prices but they also get high praise from my renants ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2012
Jul 31,2012
1
people found
this helpful
this helpful
Rang up to asks about a few properties to rent, the lady who works there is very nice but have since had conversations with others in the office this week and they can be very haughty down the phone. In my telephone enquires, I found ...
read full review
read full review
What agent could do to change your mind?
drop the attitudes. Its unprofessional and only serves to bring the caricature of the estate agent to life.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jul 31,2012
Jul 31,2012
1
people found
this helpful
this helpful
The agent was not interested in listening to my needs or circumstances as a potential customer. When I politely interrupted him, he took offence and without hesitation put the phone done! I did ring back to speak to the manager who was equally unhelpful: when ...
read full review
read full review
What agent could do to change your mind?
Have a company customer charter, if they already have one make sure it is fair and that the staff adhere to it, i.e. treat customers with respect. Don¢â‚¬â„¢t put the phone down on customers. Have a better response when challenged about customer service and to the adage ¢â‚¬Ëœthe customer is always right¢â‚¬â„¢; don¢â‚¬â„¢t then blurt out that the customer is seldom right - its untimely not good for business!Attached Filesnbsp;
Was this helpful?
Yes
Yes
Mar 28,2012
Mar 28,2012
9
people found
this helpful
this helpful
I have rented my property from Brookdale for the past 3 years and have received excellent customer service from all staff over the period. Maintenance issues are dealt with immediately, they also provide the telephone number of the contractor allocated to the job in order for ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2012
Feb 05,2012
10
people found
this helpful
this helpful
Brookdale Property Management may be the biggest letting agent in Peterborough but they are certainly not the best. They call themselves fussy over whom they choose as tenants; replace fussy with judgemental and you find a much better description of their treatment of potential tenants.
...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24, 2012
View all comments
(1)
We do receive communication from time to time from people who were not accepted for a tenancy and people who missed out expressing their disappointment but (perhaps) 98% are understanding.
I would like to take this opportunity to put forward the facts of this case, of which many are missing in the original post. (We don't have anyone working here by the name of Ian!)
Firstly, we are obliged to ask any questions we deem necessary about applicant’s financial stability – partic ...
Magdalena
(545)
Julie
(399)
Dave
(192)
Mikey
(184)
Daniel
(176)
Conor
(158)
Paul G
(144)
Craig
(138)
Tracey
(127)
Sam
(100)
Richard
(98)
Kerry
(91)
Paul O
(83)
Jessica W
(73)
Georgia
(68)
Rebeka
Ali
(23)
Natalie
(5)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 4:38 PM 05/03/2024 by allAgents
Awards won by Brookdale Property Management
Best Letting Agent in the UK Regional Awards won by Brookdale Property Management
Individual Branch Awards
Peterborough, PE4
-
2024
Best Letting Agent in Peterborough
-
2024
Best Letting Agent in PE4
-
2024
Best Letting Agent in East of England
-
2023
Best Letting Agent in Peterborough
-
2023
Best Letting Agent in PE4
-
2023
Best Letting Agent in East of England
-
2022
Best Letting Agent in East of England
-
2022
Best Letting Agent in PE4
-
2022
Best Letting Agent in Peterborough
