96% lettings valuation accuracy
99% lettings fee satisfaction
Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 ...
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Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
Latest Reviews
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reviewed by 'Natalia Kaminska'
Featured Review
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reviewed by 'Glyn Heath'
Featured Review
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reviewed by 'Laurence Dobney'
Featured Review
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reviewed by 'Richard Knight'
Featured Review
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reviewed by 'Phil'
29th Dec 2024
reviewed by 'Danguole'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 96% | 99% | £320 | £6,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 681 | 22 | 1181 | 71 | 0 | 0 | 0 | 0 | 46 | 5 |
Areas covered
- PE1
- PE2
- PE3
- PE4
- PE5
- PE6
- PE7
- PE10
Address
1144 Lincoln Road
Peterborough
Cambridgeshire
PE4 6BP
01733 327788
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
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Featured Review
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Aug 31,2024
Aug 31,2024
0
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I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ...
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Aug 31,2024
Aug 31,2024
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I am a landlord of two properties in Peterborough and Brookdale have managed my properties for 20 or so years. During this period Brookdale have manged these properities, ensuring that both the needs of the landlord and the tenants are met, ensuring that as a landlord ...
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Aug 31,2024
Aug 31,2024
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Brookdale Property Management Services have been my letting agent for in excess of 22 years. They have always provided an excellent service. The quality of their tenant vetting is superb. Knowing that you get quality tenants and rent always received on the due date, enables me ...
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Aug 30,2024
Aug 30,2024
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Using 4 different agents I can say with certainty that as a landlord Brookdale stand head and shoulders above the rest. They do what you'd expect with professionalism and courtesy. We use them for a full management service and recommend them 100%....
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Aug 30,2024
Aug 30,2024
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The ultimate professionals in the lettings business, Brookdale have over the past ten years consistently provided us with a first class service in the management of our small property portfolio with keen attention to detail, prompt responses to enquiries and sound advice along the way. ...
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Aug 27,2016
Aug 27,2016
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Julie is an excellent person! She has always sent us reminders on time, sorted all our queries and has always patiently answered our questions. She makes our life simpler!...
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Comment on agent fees
The agency fees is a fair price for the services they provide and in looking after the properties.
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Aug 26,2016
Aug 26,2016
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Brookdale property management staff are both helpful and professional in my dealings with them.
I have had no problems with the way they have managed my property (checks being made regularly and rent paid every month) over the last 14 years, so much so is my ...
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Comment on agent fees
Good
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Aug 26,2016
Aug 26,2016
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Brookdale Property Management have been managing our rental properties for the last 14 years, during which time we have always been extremely satisfied with the service they have provided. They keep us well informed and help us to solve any problems which arise and are always ...
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Comment on agent fees
Reasonable
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Aug 26,2016
Aug 26,2016
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I have been a tenant renting property's from brookdale property management Peterborough for around 10 years now, I have stayed with this company for so long because I find them (Dave especially) very professional, friendly, supportive and always happy to help. They deal with any tenancy ...
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Comment on agent fees
Good ( not indifferent to other companies)
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Aug 26,2016
Aug 26,2016
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Brookdale have managed our portfolio of properties for over twelve years now and provide a very high quality service to us the landlord and the tenants. I have used many agents previously and have found Brookdale to be by far the most efficient and quick ...
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Comment on agent fees
Brookdales fees are very competitive (good).
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Aug 26,2016
Aug 26,2016
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I have complete confidence in Brookdale to look after my properties. I was at breaking point with my previous agent and considered selling because there was so much stress with arrears and bad service. Brookdale provide an excellent efficient service for landlords which gives them ...
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Comment on agent fees
good
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Aug 26,2016
Aug 26,2016
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Very professional service offered by Brookdale Property Management. The team is always very quick to take action and always willing to accommodate. I would definitely recommend Brookdale as a landlord. Overall very satisfied....
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Comment on agent fees
Initial rent estimate was low and could have been higher in my view.
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Aug 26,2016
Aug 26,2016
1
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I always found Brookdale to be very helpful, efficient, and quick to respond to queries and questions. Dan from Brookdale dealt with most of my queries and was extremely understanding and supportive. They were efficient and quick with dealing with our application as this is ...
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Jun 16,2016
Jun 16,2016
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We had had experience with quite a few letting Agents in Peterborough. Finally came across Brookdale. Mike and Dave has been excellent in managing all our properties. They are attentive, proactive and work to get the best out for both landlord and tenant.
We have ...
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Comment on agent fees
Good fees structure. I have found them extremely competitive in rates. However even if you find someone cheaper, their service is second to none.
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Apr 20,2016
Apr 20,2016
2
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Brookdale have been an enormous assistance to me as they keep me informed and always act in a professional manner. It really is a pleasure to have them let out property on my behalf.
I have no hesitation in recommending them to other landlords....
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Comment on agent fees
Good - they go the extra mile.
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“Brookdale administration staff were always courteous, knowledgeable & concise when I ......”
Apr 19,2016
Apr 19,2016
1
people found
this helpful
this helpful
Brookdale administration staff were always courteous, knowledgeable & concise when I telephoned the branch. All maintenance issues I discussed with them were dealt with promptly and professionally. A very satisfying experience. Thank you for your excellent service....
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Comment on agent fees
Good
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Oct 04,2015
Oct 04,2015
3
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I have been very pleased with everybody I dealt with at Brookdale. Every body was kind, friendly and very helpful. Julie always responded to any emails or queries straight away. I was really impressed with the service and staff at Brookdale property management. I would ...
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Aug 28,2015
Aug 28,2015
3
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I have been extremely satisfied with the service provided by Brookdale Property Management. I have been with Dave and Mike for over ten years and have found them and the Brookdale team's customer service to be excellent. I would not hesitate to recommend Brookdale Property ...
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Jul 08,2015
Jul 08,2015
3
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Both agents were very professional and always answered to my questions in time. They were also very kind and I felt that they were at the same tame doing an excellent job regarding the landlord and also the tenant; in this case, myself. If I ...
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Jun 24,2015
Jun 24,2015
3
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I have used Brookdale Property Management since 2002. I trust them to manage my property so that my involvement is minimal. Their friendly and professional team provide a efficient and reliable service at all times. I have had poor service from letting agents in the past, ...
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Jun 18,2015
Jun 18,2015
2
people found
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I have nothing but praise for Brookdale and highly recommend them, I am not someone that is easily pleased but the service over the last few years has been outstanding and is worthy of comment. There are agents in the area that I would describe ...
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Comment on agent fees
Extremely good value for money and very competitive in the Peterborough area, I had been ripped off previously by another agent and Brookdale literally saved the day for me. There fees are so reasonable and the charges for maintenance so much better than the other agent.
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Jun 15,2015
Jun 15,2015
6
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I rent a flat from Brookdale Property Management and have had excellent Customer service for many years. I was on holiday in Greece last week and received an e-mail from Julie at Brookdale saying that the flat above (also owned by Brookdale) had suffered a ...
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Comment on agent fees
Fees easily understandable and explained
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Jun 04,2015
Jun 04,2015
2
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I used Brookdale to rent out my property for a number of years while living in Australia and I cannot recommend them highly enough. Brookdales ensured that renting out a property from the other side of the world was a completely pain free experience. I ...
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May 11,2015
May 11,2015
2
people found
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I'm a first time tenant and found Brookdale Property Management helpful and professional from the start to the end of my tenancy. They even helped with finding my new tenancy. They were quick to sort out problems and general enquiries throughout the tenancy (not that ...
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Apr 26,2015
Apr 26,2015
2
people found
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I have used Brookdale continuously over the last 8 years as my letting agent, they have managed to source tenants to continually occupy my property at a reasonable rental and have managed all aspects of the property from tenancy agreements, property maintenance, insurance claims for leak ...
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Comment on agent fees
Agents fees were reasonable for the high level of service provided.
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Mar 31,2015
Mar 31,2015
2
people found
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We came to Brookdale in February 2014 and have received excellent service since that time. We have found all of their staff professional, helpful and efficient in every aspect of their management of our properties. This is the kind of sevice we were hoping for but, ...
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Feb 25,2015
Feb 25,2015
2
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I was a first time tenant after more than 30 years of home ownership so the process was a bit daunting. Brookdale were very easy to deal with and always very professional and responsive. i found them good to deal with and am very happy to ...
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Feb 24,2015
Feb 24,2015
2
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Excellent agent very quick to respond to any maintenance issues.
Always able to talk to someone about any problem about the tenancy....
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Dec 08,2014
Dec 08,2014
2
people found
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As a first timer renter Brookdale Property Management explained everything to me (in plain English - no jargon) in detail so that I was fully aware of what was expected of me as a tenant. When I had the need to contact them they were ...
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Comment on agent fees
Fees were reasonable given the work they undertook
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Dec 01,2014
Dec 01,2014
2
people found
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In November I had a personal change in circumstances to my tenancy contract which involved permission and agreement from my Landlord. Julie acknowledged this immediately and spent time on the telephone with me advising how she would process the change and reassuring me she could ...
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Dec 01,2014
Dec 01,2014
4
people found
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I rented my first property from Brookdale Property Management in 2004. Since then I moved around five times as I wanted to up-size from time to time.
The service level every time was excellent. Right from the application processes to the ongoing management provided by Brookdale. ...
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Comment on agent fees
Brookdale are up-front about their fees and they are actually very reasonable. You may be able to find cheaper but you will not get the level of Customer service - I am sure
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Nov 12,2014
Nov 12,2014
1
people found
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Brookdale Property Management have looked after my property since 1997. The service they have offered has been second to none. They have managed my property very efficiently with putting new tenants in, upkeep and inspections. Their advice has been invaluable....
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Comment on agent fees
Well worth the money.
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Oct 02,2014
Oct 02,2014
1
people found
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I let a property with them for 4 years. I found that they looked after my property well & also found very good tenants. Any problems were dealt with quickly, efficiently & politely. From my dealings with them, i wouldn't hesitate to recommend them....
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Sep 25,2014
Sep 25,2014
0
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I am a first time landlord spending most of my time abroad. I purchased the house 5 years ago and appointed Brookdale to manage it for me on the recommendation from a friend. During this time I have not been without good tenants. The level of ...
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Sep 12,2014
Sep 12,2014
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Brookdale gave an exceptional service with regular feedback on the condition of the house and work required. At the end of the contract they were professional and efficient and conducted everything in a timely manner....
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Magdalena
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Julie
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Dave
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Mikey
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Daniel
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Conor
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Paul G
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Craig
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Tracey
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Sam
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Richard
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Kerry
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 4:38 PM 05/03/2024 by allAgents
Awards won by Brookdale Property Management
Best Letting Agent in the UK Regional Awards won by Brookdale Property Management
Individual Branch Awards
Peterborough, PE4
-
2024
Best Letting Agent in Peterborough
-
2024
Best Letting Agent in PE4
-
2024
Best Letting Agent in East of England
-
2023
Best Letting Agent in Peterborough
-
2023
Best Letting Agent in PE4
-
2023
Best Letting Agent in East of England
-
2022
Best Letting Agent in East of England
-
2022
Best Letting Agent in PE4
-
2022
Best Letting Agent in Peterborough
