96% lettings valuation accuracy
99% lettings fee satisfaction
Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 ...
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Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
Latest Reviews
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reviewed by 'Natalia Kaminska'
Featured Review
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reviewed by 'Glyn Heath'
Featured Review
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reviewed by 'Laurence Dobney'
Featured Review
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reviewed by 'Richard Knight'
Featured Review
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reviewed by 'Phil'
29th Dec 2024
reviewed by 'Danguole'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 96% | 99% | £320 | £6,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 681 | 22 | 1181 | 71 | 0 | 0 | 0 | 0 | 46 | 5 |
Areas covered
- PE1
- PE2
- PE3
- PE4
- PE5
- PE6
- PE7
- PE10
Address
1144 Lincoln Road
Peterborough
Cambridgeshire
PE4 6BP
01733 327788
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
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Featured Review
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Aug 31,2024
Aug 31,2024
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I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ...
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Aug 31,2024
Aug 31,2024
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I am a landlord of two properties in Peterborough and Brookdale have managed my properties for 20 or so years. During this period Brookdale have manged these properities, ensuring that both the needs of the landlord and the tenants are met, ensuring that as a landlord ...
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Aug 31,2024
Aug 31,2024
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Brookdale Property Management Services have been my letting agent for in excess of 22 years. They have always provided an excellent service. The quality of their tenant vetting is superb. Knowing that you get quality tenants and rent always received on the due date, enables me ...
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Aug 30,2024
Aug 30,2024
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Using 4 different agents I can say with certainty that as a landlord Brookdale stand head and shoulders above the rest. They do what you'd expect with professionalism and courtesy. We use them for a full management service and recommend them 100%....
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Aug 30,2024
Aug 30,2024
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The ultimate professionals in the lettings business, Brookdale have over the past ten years consistently provided us with a first class service in the management of our small property portfolio with keen attention to detail, prompt responses to enquiries and sound advice along the way. ...
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Feb 20,2018
Feb 20,2018
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Brookdale worked hard to fix a large number of problems caused by a previous agent and went out of their way to help and remove a rogue tenant including putting me in touch with effective solicitors. Since then they have arranged for the house to ...
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Comment on agent fees
I have not found their fees to be unreasonable for the work they do.
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“I switched to Brookdale from another Peterborough-based property management company & ......”
Feb 20,2018
Feb 20,2018
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I switched to Brookdale from another Peterborough-based property management company & the experiences can only be likened to chalk & cheese. Brookdale provided a whole suite of solutions to make good the appalling state my property had been left in by the previous tenant & restored it to ...
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Comment on agent fees
Entirely reasonable for the quality of service provided.
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Feb 12,2018
Feb 12,2018
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After changing a couple of agencies in Peterborough, I can easily say that Brookdale is one of the best!
Very pleased with the management of issues and requests and the great communications with the agents!...
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Feb 03,2018
Feb 03,2018
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Have been with Brookdale as a landlord for over 15 years. They are an extremely efficient letting agent ; who have looked after my property brilliantly in that time and helped me deal with any issues. They are good communicators so keep me up to date and ...
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Comment on agent fees
Very reasonable for the area
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Jan 10,2018
Jan 10,2018
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Very good agency. Always quick replies on emails and phone. Very nice, knowledgeable and professional staff. House we rented was new, clean and finished to a very good standard. When moving out we had all the information needed given to us with enough time before ...
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Comment on agent fees
Reasonable fees for a letting agency.
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Jan 05,2018
Jan 05,2018
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Great team, everyone is very friendly and always helpful. I was always scared of renting from an agent as always been with private landlords before but what a change and I hope to deal with Brookdale again in the future once back in Peterborough....
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Comment on agent fees
same as others
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Dec 25,2017
Dec 25,2017
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Brookdale heve been an outstanding letting agent for us. We would highly recommend them to everyone who is looking for a property. They care as good about owners as good about tenants, what is very important and rare in this kind of business. We rented ...
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Dec 19,2017
Dec 19,2017
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Brookdale Property provided me with an excellent letting service. They are very honest, professional and communicate well. It is always a pleasure to deal with any member of the excellent and very dedicated Team. Matthew and the other Team members always do a very thorough ...
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Comment on agent fees
Their fees are fair and no hidden extras
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Dec 18,2017
Dec 18,2017
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Since we moved in UK renting with agencies is Always been an issue. A lot of nice words when you have to rent the place but after you have signed the contract a lot of unspoken problems with the rented property come out. Also the ...
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Comment on agent fees
Fees are not cheap but not the most high seen in UK and if you think about the fact that they are very helping and quick in solving problems I would say that their fees are fair.
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Dec 15,2017
Dec 15,2017
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I have not chosen to mention any member of the Brookdale staff in particular. This is because ALL members of the Brookdale team, from the top down, provide the same courteous, knowledgeable, and professional service. They have been looking after my property since 1998, and I ...
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Comment on agent fees
I think that the fees that Brookdale charge are fair and reasonable. In reality you will always get what you pay for; if you pay peanuts then you will get monkeys.
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Dec 07,2017
Dec 07,2017
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Have tried other letting agents in the area but none are as professional as Brookdale. They specialise in letting and you can tell. They provide regular updates and feedback. Both landlord and and tenants are dealt with in a professional and efficient way. I have ...
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Dec 04,2017
Dec 04,2017
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Excellent service, timely processing with all procedures and thorough property inventory at start of tenancy.
I would definitely use again and should I want to rent out a property I own I would choose Brookdale....
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Comment on agent fees
Fees are reflective of the quality of service received.
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Nov 27,2017
Nov 27,2017
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The staff is really helpful and competent. I would highly recommend brookdale to everyone looking for a property ! I had a really good experience with Brookdale. I rented a property for almost a year and a half....
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Nov 23,2017
Nov 23,2017
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Friendly staff and simply do their job. Always followed up when required to do so and without drama. As far as owners of properties are concerned I felt they manage the interests of both parties well and do add a personality to the job too, ...
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Comment on agent fees
Fees are there to pay for the service, whilst none of us want to pay fees they seem inline with others and if they get the job done in return then it is a fair trade off.
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Nov 07,2017
Nov 07,2017
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Brookdale have managed two properties for my wife and myself since 2006 and I must say that the relationship has been an entirely happy and satisfactory one. I think that the greatest compliment I can give is that apart from receiving rent every month we really ...
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Comment on agent fees
We were very happy with the fees, which included cover so that we received rent even if the tenant got into trouble (which never happened, the tenants they found were very good). We could have made a little extra by managing the property ourselves but at a huge cost in effort and loss of peace of mind.
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Oct 25,2017
Oct 25,2017
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I rented an apartment for 6 months recently using Brookdale Property Management. From the very first communication to the last I found the whole experience very easy and helpful. The staff at the Peterborough branch are very helpful and friendly, always replied to queries I raised ...
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Comment on agent fees
The fees where no more or less than I would have expected - So the fees where not a issue.
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Oct 24,2017
Oct 24,2017
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By far the best letting agents I have dealt with in the area.
all glitches ironed out immediately.
Would recommend if you want a good honest company to deal with....
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Comment on agent fees
You get what you pay for so no problem.
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Sep 20,2017
Sep 20,2017
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I have been using Brookdale for a few years now and would honestly say, they have always been helpful, polite and professional in dealing with any matters. All staff have my 5* rating. Thanks Brookdale, keep up the good work ;)...
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Comment on agent fees
Agent fee's are reasonable
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Sep 19,2017
Sep 19,2017
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Brookdale have been a fantastic letting agent for us. Not a single bad thing to say: property was in good condition, all maintenance was dealt with very quickly, and the general process was very easy.
Unlike a lot of letting agents, they did not deduct ...
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Comment on agent fees
Less than most of Peterborough agents, but fees are fees so.
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Sep 16,2017
Sep 16,2017
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Professional and quick service. Letting agents are always willing to helps. Best agency on the market ! Clear and reasonable fees !...
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Comment on agent fees
Agents fees are responsible.
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Sep 09,2017
Sep 09,2017
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What an amazing experience with Brookdale and I am not saying just to be said it is justified: any problems were solved immediately, friendly and helpful staff.
I will definitely choose Brookdale in the future....
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Comment on agent fees
The best and the cheapest!
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Sep 04,2017
Sep 04,2017
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I believe I was Mikes first landlady around 20 years ago, now Brookdale has become Peterborough's top letting agent, all due to there professionalism....
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Comment on agent fees
The agency fees are reasonable
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Sep 01,2017
Sep 01,2017
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Service I have received so far has been excellent. My interactions with all staff I have engaged with have been very positive. From the outset, you have been clear and transparent on what the terms of business are (from the agent and landlords perspective). Communications ...
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Comment on agent fees
Very good
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Sep 01,2017
Sep 01,2017
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The most professional property management company in the area, polite, friendly staff.
Magdalena has been particularly helpful, would definitely recommend. 5*...
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Aug 31,2017
Aug 31,2017
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Excellent. I have used Brookdale for many years and will continue to do so. This company is loved by landlords and tenants alike because of their attention to detail and friendly but utterly professional approach.
Thank You....
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Comment on agent fees
Very Reasonale in view of the dedicated service they give.
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Aug 31,2017
Aug 31,2017
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Both Magda & Tracey are excellent; very friendly and helpful. They reply to emails incredibly promptly, and are extremely efficient answering our questions and concerns. Dealing with Brookdale is a far more positive experience than our dealings with several other, much larger, agencies. Would absolutely recommend!...
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Aug 31,2017
Aug 31,2017
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I've lived in my property nearly 10 years and Brookdale's service is head and shoulders above the rest. They seem to actually want to help me and make sure I'm happy in my house. I've recommended them to many friends!...
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Aug 31,2017
Aug 31,2017
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Good communication and good regular house inspections with good feedback. When empty, always re let very quickly. High calibure of tenants...
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Comment on agent fees
Good
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Aug 31,2017
Aug 31,2017
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Very professional and Quick to sort out any problems. Really helpful and went out of their way to make sure we where kept informed and assisted us to extend our stay over Christmas and new year when the landlord had sold the property and between ...
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Comment on agent fees
agent fees where just fine
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Aug 30,2017
Aug 30,2017
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Brookdale attract good quality tenants, they carry out thorough checks and regularly inspect properties minimising the opportunity for tenant issues further down the line.
Very good for landlords with good quality properties....
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Comment on agent fees
At present the fees are reasonable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 4:38 PM 05/03/2024 by allAgents
Awards won by Brookdale Property Management
Best Letting Agent in the UK Regional Awards won by Brookdale Property Management
Individual Branch Awards
Peterborough, PE4
-
2024
Best Letting Agent in Peterborough
-
2024
Best Letting Agent in PE4
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2024
Best Letting Agent in East of England
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2023
Best Letting Agent in Peterborough
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2023
Best Letting Agent in PE4
-
2023
Best Letting Agent in East of England
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2022
Best Letting Agent in East of England
-
2022
Best Letting Agent in PE4
-
2022
Best Letting Agent in Peterborough
